Transactions

DataTable with default features

Contract Number 240017622632
Card Number 508 140 977
MultiRoom Number
First NameMR VINCENT
Last NameGORDON
Address662 C
AddressThe Chase
Address
Town / CityESSEX
PostcodeSS12 9EX
Telephone01268 559259
Maiden NameCAVES
Sky PasswordSKY12
Date of Birth1976-10-07 00:00:00
e-Mailvgordon@post.alderney.ws
Sky Card Number508 140 977
Prev Sky Card Number277 197 794
Host Fee Paid2014-09-23 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2007-03-20 15:56:00
Modification Date2016-04-19 15:36:51
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernamevgordon1234
MySky Passwordgordonboy
Contract StatusOutstanding Balance



2016-04-19 15:36:50     OSB of £64.50 on account from previous client. Can't reinstate and have the debt wiped yet as OSB is too fresh, will try again in another month.



2016-02-25 17:02:28     Cancelled account with 31 days notice. Final bill may not go through.



2016-02-25 15:59:45     Client emailed in to say that she's cancelled the direct debit because she wants to cancel the account. Have explained the 31 days notice period to the client but I'll set this account to OSB for now incase she doesn't get back to us about reinstating the direct debit in order to cancel it properly. Host fee due date was 17-11-2016



2015-10-31 22:32:47     2015 HOST FEE PAID BY BANK TRANSFER 11/09/2015 FASTER PAYMENTS RECEIPT REF.580140977 FROM BRIAN SHAW £120.00



2015-09-17 12:34:58     customer replied to email saying she has sent the host fee by bank transfer asked carol to check this



2015-09-16 15:58:11     acc is active on mysky



2015-09-11 12:40:18     Invoice 11 Sep 2015 Invoice Number: 8012 To: 508 140 977 cristinashaw.2006@yahoo.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Annual host fee for Sky card 120.00 120.00 Delete Edit Total £120.00



2014-11-19 10:55:48     End user called to activate Sky Sports. Your order Monthly cost Sky Sports 5 Free



2014-09-23 16:38:17     FASTER PAYMENTS RECEIPT REF.580140977 FROM BRIAN SHAW £120



2014-09-23 12:22:34     Invoice 23 Sep 2014 Invoice Number: 6502 To: 508 140 977 cristinashaw.2006@yahoo.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2014-03-27 11:51:06     hi christine i have looked into your account further and i can see you have not made any other upfront payments to sky other than the bill i have forwarded you above. Are you referring to the deposit payment which you sent by bank transfer? regards, jeni



2014-03-27 10:14:04     You've added Entertainment Extra with Sports and Movies on 05 Mar You have two charges for Entertainment Extra with Sports and Movies: one for your first billing period from the date that you added Entertainment Extra with Sports and Movies, and one for your ongoing monthly charge billed one month in advance. Billing Period Charges Entertainment Extra with Sports and Movies 27 Mar - 26 Apr £57.00 Viewing Subscription Discounted 27 Mar - 26 Apr - £15.00 Entertainment Extra with Sports and Movies 05 Mar - 26 Mar £44.79 Viewing Subscription Discounted 05 Mar - 26 Mar - £11.79 Sky TV total: £75.00 Payment due on 27 Mar £75.00 We've requested payment from your bank 27 Mar - £75.00 Account balance £0.00



2014-03-05 11:16:30     Reinstated account. 12 moth discount £42 a month



2014-03-04 15:17:35     customer called to get channels back on, male reinstate emailed board



2014-02-03 14:31:28     DEPOSIT HAS BEEN RECEIVED VIA BANK TRANSFER



2014-01-31 16:34:29     NEED TO CONFIRM IF THIS IS THE CASE Hi Holly, I have transferred 54.50 from our bank in England today. Christine



2014-01-31 14:29:06     CUSTOMER CALLED IN AGAIN AFTER RECEIVING THE EMAIL BELOW FROM CHARLOTTE, SHE IS NOW HAPPY TO PAY DEPOSIT AS SHE DOESN'T WANT SKY CANCELLED, HAVE SENT HER THIS EMAIL AND RESENT INVOICE: Hello Mrs Shaw, I have now re-sent invoice number 5237 to you, for the deposit of £54.50 we discussed on the phone, please pay this when you can. After speaking to my manager concerning your account, he has informed that we can't reinstate your sky until it goes off, your channels are due to go off on the 03/03/2014, as soon as you are aware your channels are off, phone the office and we will have your channels back on for you within 5 minutes. In addition to this your monthly payments to sky will be lower after we reactivate your card for you. If you do not understand anything I have said please do not hesitate to phone the office and I will explain anything that you do not understand. Regards, Holly



2014-01-31 10:31:29     TRIED TO GET A DISCOUNT BUT HAD TO GO AHEAD WITH CANCELLING THE ACC Hello, I am very sorry that you are unhappy about making this payment. It is not our decision to take this deposit. Sky have insisted that we take a deposit from every client because the huge amount of debt occurred from viewers overseas. I have contacted sky regarding your account and they will not budge on the issue therefore I had no alternative but to ask them to cancel the account. The cancellation period is 31 days and the viewing will stop on 3rd March. Once your viewing goes off let me know asap and I will phone sky and try and get you the best deal possible. Please be assured that we will try our hardest to get your account reinstated. Regards Charlotte



2014-01-31 10:30:40     client refuses to pay deposit Another email.!! To the Manager. I have just spoken to your office about this amount of 54.50 pounds for a card deposit. It was explained that this amount is because of some people not having enough money in their account and that the money would be returned. 1, I am not paying 54.50 because of other people. 2. there is no problem with the payments you receive from us via our bank in England. 3, we paid you 100 pounds last September for maintenance of the card which was not due until December. 4. we have paid everything you have asked for and do not obtain our card illegally like many thousands of expats who get their card from family and friends under false pretences. We do everything legally, we are in Spain legally and therefore we feel that this fee is unjustified. Brian and Christine Shaw card no 508 140 977



2014-01-30 12:21:33     Invoice 30 Jan 2014 Invoice Number: 5237 To: 508 140 977 cristinashaw.2006@yahoo.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 sky card deposit 54.50 54.50 Delete Edit Total £54.50



2013-09-04 13:45:10     02 Sep 2013 Invoice Number: 4185 INVOICE PAID BY BANK TRANSFER FOR HOST FEE



2013-09-02 16:33:52     Invoice 02 Sep 2013 Invoice Number: 4185 To: 508 140 977 cristinashaw.2006@yahoo.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00



2013-08-21 13:24:01     PAIRED CARD WITH NEW BOX Model 122. 051 version 4E0902 serial no 0115445910 Card 508140977 Operating 1.2S4FM



2013-02-28 09:30:32     Entertainment Extra with Sports and Movies 27/02/13 - 26/03/13 £54.50 Sky TV total: £54.50 Payment due on 27/02/13 £54.50 We've requested payment from your bank 27/02/13 £54.50 CR Account balance £0.00



2012-09-07 14:00:40     Dear 508 140 977 Thank you for your payment of £ 100.00 towards Invoice Number 2317



2012-09-06 12:50:16     FORWARDED INVOICE TO END USER WHO WILL DO A BANK TRANSFER



2012-09-06 10:49:51     Invoice 06 Sep 2012 Invoice Number: 2317 To: 508 140 977 End user skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 508 140 977 100.00 100.00 Delete Edit Total £100.00



2012-09-06 10:48:00     EMAIL SENT TO END USER Hi, Can you please provide credit card details for annual host or if you prefer i can send you and invoice to pay this via a link online. Regards, Carol



2012-09-04 15:46:47     Put to the bord to DG as no contact details or cc details for host fee



2012-07-02 10:09:32     Your new payment details: Payment method: Direct Debit Account name: V GORDON Sort code: **-**-31 Account number: ******97



2012-02-10 13:42:49     OCT AND NOV OFFER OUTSTANDING £19.93 DUE



2011-11-10 15:29:23     Thanks for the information, I have given the bank permission to release the payments, the confusion was that only Sky and Satclick were on the list of people able to access my account. If we need a new box, can you deliver to Spain?



2011-11-10 09:28:43     email received by Kanel and forwarded by George to Skyadmin regarding the billing. I have replied and explained the billing.



2011-10-31 12:15:44     OCT OFFER DECLINED REC 2100



2011-09-29 11:56:33     sep offer taken rec. 1261 c/c 3370



2011-09-05 10:40:04     AUG OFFER TKN REC 647 CREDIT C3370



2011-09-02 12:39:17     HOST FEE PAID REC NUM 0622 CC 3370



2011-08-04 23:27:46     World 27/05/11 - 26/06/11 £52.00 Viewing Subscription Discounted 27/05/11 - 26/06/11 £13.00 CR Credit for Cancellation of Sky World 13/05/11 - 26/05/11 £24.27 CR Sky World 13/05/11 - 26/05/11 £24.27 Viewing Subscription Discounted 13/05/11 - 26/05/11 £6.07 CR Sky TV total: £32.93 Sky World 27/06/11 - 26/07/11 £52.00 Viewing Subscription Discounted 27/06/11 - 26/07/11 £13.00 CR Sky TV total: £39.00 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 27/06/11 - 27/06/11 £0.50 Additional Charges total: £0.50 Payment due on 27/06/11 £39.50 Sky TV £39.00 Billing Period Charges Discounts Sky World 27/07/11 - 26/08/11 £52.00 Viewing Subscription Discounted 27/07/11 - 26/08/11 £13.00 CR Sky TV total: £39.00 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 27/07/11 - 27/07/11 £0.50 Additional Charges total: £0.50 Payment due on 27/07/11 £39.50



2011-07-24 20:52:10     2nd july offer £13.00 taken rec 4064 c/c 3370



2011-06-11 17:35:05     Taken offer £19.07 2866



2011-06-09 10:50:19     mysky vgordon@post.alderney.ws user vgordon1234 p/w gordonboy sec hospital



2010-09-03 16:36:51     £100 host paid



2009-11-17 14:19:52     paired card ver - 4e0405 ser - 0034855605 on skyworld added cc (083370) pin no - 7794



2009-11-17 13:42:51     card sold to JOSE SOTTO £100 PAID 6996



2009-10-15 11:44:50     P4 CARD ARRIVED 508 140 977



2007-09-07 15:34:29     CUST C/C DETAILS (5586)



2007-09-06 14:24:38     NEW ACTIVATION paired card to new box upgraded from 2mix to skyworld pack added customers c/c details to account