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Contract Number 240017624190
Card Number 712 010 917
MultiRoom Number
First NameMR Henry
Last NameRUBY
Address2304
AddressUpper park Road
AddressWICKFORD
Town / CityESSEX
PostcodeSS12 9EN
Telephone01268 550427
Maiden NameWYPER
Sky Passwordsky
Date of Birth1984-09-29 00:00:00
e-Mailhruby@post.alderney.ws
Sky Card Number712 010 917
Prev Sky Card Number577 395 346
Host Fee Paid2014-02-04 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2007-03-20 15:55:41
Modification Date2016-09-28 14:29:40
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernamehruby
MySky Passwordwyper12
Contract StatusInactive



2016-09-28 14:28:45     host fee due date was 31-08-2016



2016-04-02 12:44:22     BT sports still in contract until 31-08-16. Added dummy d/d 08 71 99, 34429728 and cancelled account.



2016-04-01 17:08:25     This card is not being used by sky only BT sports Please cancel BT Sportd Carol



2016-04-01 15:35:27     OB on account £41.79 already cancelled by Sky



2016-03-10 09:32:03     10/03/2016 DIRECT DEBIT PAYMENT TO BT GROUP PLC REF GB15391063-000007, MANDATE NO 0334 £23.99



2016-03-08 11:00:10     Account to be cancelled 01/04/2016



2016-02-25 11:28:35     Invoice Number:0465 AWAITING PAYMENT Basic sky package for BT Sports May 2016 £21.50



2016-02-10 10:11:07     10/02/2016 DIRECT DEBIT PAYMENT TO BT GROUP PLC REF GB15391063-000006, MANDATE NO 0334 £23.99



2016-01-22 16:48:29     Invoice Number: 0443 PAID Basic sky package for BT Sports April 2016 £21.50



2016-01-22 16:48:29     Invoice Number: 0443 PAID Basic sky package for BT Sports April 2016 £21.50



2016-01-20 12:58:34     Invoice Number: 0443 AWAITING PAYMENT Basic sky package for BT Sports April 2016 £21.50



2016-01-19 12:50:56     Invoice Number: 0423 PAID Basic sky package for BT Sports March 2016 £21.50



2016-01-12 09:54:18     11/01/2016 DIRECT DEBIT PAYMENT TO BT GROUP PLC REF GB15391063-000005, MANDATE NO 0334 £23.99



2015-12-18 12:59:57     Invoice Number: 0370 PAID Basic sky package for BT Sports February 2016 £21.50



2015-12-10 10:36:58     10/12/2015 DIRECT DEBIT PAYMENT TO BT GROUP PLC REF GB15391063-000004, MANDATE NO 0334 £23.99



2015-12-07 17:03:23     Invoice Number: 0369 PAID Basic sky package for BT Sports January 2016 £21.50



2015-11-11 13:46:08     10/11/2015 DIRECT DEBIT PAYMENT TO BT GROUP PLC REF GB15391063-000003, MANDATE NO 0334 £23.99



2015-11-03 16:12:38     Invoice Number: 0370 has been sent Basic sky package for BT Sports February 2016 £21.50



2015-11-03 16:12:30     Invoice Number: 0369 has been sent Basic sky package for BT Sports January 2016 £21.50



2015-10-12 10:12:44     12/10/2015 DIRECT DEBIT PAYMENT TO BT GROUP PLC REF GB15391063-000002, MANDATE NO 0334 £23.99



2015-09-18 15:44:56     Paired card to box. 712 010 917 4F3127 03827194860 03458764F



2015-09-18 12:52:44     Invoice Number: 0307 Paid Basic sky package for BT Sports December 2015 £21.50



2015-09-18 12:52:34     Invoice Number: 0306 Paid Basic sky package for BT Sports November 2015 £21.50



2015-09-18 12:52:23     Invoice Number: 0305 Paid Basic sky package for BT Sports October 2015 £21.50



2015-09-18 11:31:49     Invoice Number: 8022 Paid Basic sky pack for BT Sports September 2015 subscription £21.50



2015-09-15 14:28:09     Invoice Number: 8022 Basic sky pack for BT Sports September 2015 subscription £21.50 AWAITING PAYMENT



2015-09-11 11:56:09     11/09/2015 DIRECT DEBIT PAYMENT TO BT GROUP PLC REF GB15391063-000001, MANDATE NO 0334 £20.12



2015-09-07 14:10:59     added dummy cc at sky



2015-09-07 09:53:49     04/09/2015 CARD PAYMENT TO BT SALES 2.,15.00 GBP ON 31-08-2015 £15.00



2015-09-01 11:31:32     BT Sports account number: GB15391063



2015-08-31 23:48:41     CALANDER MESSAGE FOR BT SPORTS 712 010 917 BT SPORTS ON ACCOUNT WITH CAI LIN EMAIL TO ASK IF CUSTOMER WANTS TO RENEW Mon, 13 June 2016



2015-08-31 23:44:57     CARD HAS BEEN SENT TO CAI LIN AS PART OF AN ORDER OF 11 CARDS CARD FEE AND FIRST MONTH SUB HAS BEEN PAID CUSTOMER HAS TO BE INVOICED MONTHLY FOR SUBS FIRST INVOICE WILL BE SENT ON ACTIVATION SANTANDER HAS BEEN ADDED TO BT SPORTS LET SKY GO INTO A BALANCE MONTHLY INVOICE WILL ONLY BE FOR BASIC SKY PACKAGE AS BT SPORTS HAS BEEN PAID FOR ONE YEAR



2015-08-31 13:57:44     added bt sport hd for cai lyn Thank you for your order. We've sent an email confirming your order to the registered email address hruby@post.alderney.ws. Please print a copy of this page for your records. Your order details Order date 31/08/2015 Order number BTCZZA004004183353 Print your order BT Sport To watch BT Sport online at btsport.com or via our Apple and Android apps please use the BT ID you've just created. We'll send you an email explaining how to activate it. BT Sport should be ready to watch within 2 hours. Information about your bill Your BT bill will be paper-free You'll be able to view your bills online by logging in at My BT with your BT ID. We'll send you an email when your bill is ready. You can go online to view your bill and your recent calls within 48 hours of your service being provided. Your account log in details Name:Henry Last name:Ruby Email address:hruby@post.alderney.ws This is the username you'll use to log in to BT.com Answer:******** BT Sport One-off Monthly £15.00 £19.99 View details Total One-off charges £15.00 Monthly charges £19.99



2015-08-31 13:51:41     bt sport hruby@post.alderney.ws password london12 first bike/car fiesta



2015-08-26 09:56:01     Card arrived at Terry's 577 395 346 > 712 010 917



2015-08-24 08:43:04     Reinstated account. Balance written off in lieu of offer. Reordered card. Downgraded to original. Calendarized for dummy to be added on 7/9/15



2015-08-23 22:45:03     Male task Reinstate with customers CC without paying balance Reorder card on basic pack , do calander to change to dummy CC in 2 weeks



2015-01-27 13:13:54     Payment Received 26 Dec - £71.75 Credit Card Declined 27 Dec £71.75 Account balance £71.75 HOST FEE IS DUE ON THIS ACC 11/04/15 IF CUSTOMER COMES BK



2014-04-12 10:16:53     CARD AND BOX PAIRED ONLINE Activation successful yesYour Sky TV channels will usually be activated in a few seconds, although it could take up to 2 hours.



2014-04-12 10:15:00     OFFER ON THIS ACCOUNT Entertainment Extra with Sports and Movies HD £67.25 Viewing Subscription Discounted - £15.63 Total £51.62 HD Pack Discounted- £2.81 Free items Total £48.81 Additional charges £0.50 Total due 26 Mar £49.31 Payment Received - 26 Mar - £49.31 Account balance£0.00



2014-04-12 10:04:41     Hi, Customer has 'wrong card for set top box' message. I told him to leave it on and it would probably self activate, but that was two days ago now. Can you please re-pair ASAP. Regards, Steve.



2014-02-04 11:05:57     Your transaction was successful. Transaction information Transaction ID 4WW27555167410840 . Date and time 04-Feb-2014 11:40:55 o'clock GMT+01:00 . Transaction type Sale . Card type MasterCard . Card number XXXXXXXXXXXX6212 . Total £100.00 GBP



2014-01-21 11:35:15     Invoice 21 Jan 2014 Invoice Number: 5092 To: 577 395 346 Steve Patmore skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00



2014-01-21 11:34:08     5569 5000 0135 6212 11/14 702



2013-11-21 12:13:55     Your transaction was successful. Transaction information Transaction ID 9L778847DC603454R Date and time 21-Nov-2013 13:12:22 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX6212 Total £67.75 GBP



2013-11-21 10:11:34     Invoice 21 Nov 2013 Invoice Number: 4633 To: 577 395 346 skytec skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 sky card deposit 67.75 67.75 Delete Edit Total £67.75



2013-11-21 10:08:33     monthly cost without discount is 67.75



2013-11-21 10:07:51     Sky TV Show £33.62 Additional Charges Show £0.50 Payment due on 26 Nov £34.12



2013-09-11 12:29:05     REGSTERED FOR ON DEAMND CONNECTOR



2013-06-08 20:56:36     Added cc 556950001356212 11/14 702 to 582 483 475 which is also on a half price offer.



2013-04-23 18:39:01     Transaction information Transaction ID 4W710948F1788793T Date and time 23-Apr-2013 18:12:27 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX6212 Total £100.00 GBP



2013-04-23 18:36:07     23 Apr 2013 Invoice Number: 3032 To: 577 395 346 skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Offer 577 395 346 100.00 100.00 Delete Edit Total £100.00



2013-04-23 17:11:03     reset pin to 5346



2013-04-12 11:58:36     Half price offer for 12 months



2013-04-12 11:58:02     Ronnie Grant ( Sotogrande) FULL SKY plus hd subscription modell number. R 005.053.70.15P vers. number. 4f31d3 serial number, 03644016142 card num. 577395346 manufact, Sky receiver ID 82BB208A1



2013-04-11 23:16:07     EMAIL FROM STEVE TO ACTIVATE THIS CARD FOR COCO Ronnie Grant ( Sotogrande) FULL SKY plus hd subscription modell number. R 005.053.70.15P vers. number. 4f31d3 serial number, 03644016142 card num. 577395346 manufact, Sky receiver ID 82BB208A1 I HAVE EMAILED HIM AS THERE ARE NO PAYMENT DETAILS TO ADD TO THIS ACCOUNT



2013-04-11 23:07:12     THIS ACCOUNT IS IN A CANCELLED STATUS REQUIRES A MALE TO REINSTATE GIVEN TO COCO BY CB FREE OF CHARGE HOST WILL BE DUE 1 YEAR FROM ACTIVATION



2013-04-08 20:21:19     £50 NO LONGER DUE - CAROL PICKED THIS CARD UP FROM MICHAEL TODAY - IN STOCK



2013-03-15 16:43:37     although this acc is cancelled ... £50 is still due Invoice 15 Mar 2013 Invoice Number: 2892 To: Michael montana3939@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 17.00 Annual Sky Card Host Fee 100.00 1700.00 Delete Edit 2 8.00 6 month Host Fee 50.00 400.00 Delete Edit 5 4.00 6 month Host fee for 4 cancelled cards 50.00 200.00 Delete Edit Total £2300.00



2013-03-06 15:37:14     Card cancelled. viewing ends 6th April 2013.



2012-11-20 12:22:46     Your current payment details Payment method: Direct Debit Account name: Henry Ruby Sort code: **-**-60 Account number: ******37



2012-11-20 12:20:07     Any changes you have made to your account will be reflected in this bill Thank you for adding Sky TV to your subscription Billing for this product will start on the day of activation. The addition of this product may change your regular payment amount. Help understanding my bill Enjoy Sky Go at no extra cost Enjoy up to 40 live channels including thousands of hours of on demand entertainment online for free in line with your Sky TV subscription. Find out more Payment received for your last bill, thank you. Amount owing from last bill £0.00 Sky TV Hide details£65.84 You've added Entertainment on 15/10/12 You have two charges for Entertainment: one for your first billing period from the date that you added Entertainment, and one for your standard monthly charge billed one month in advance. You've upgraded from Entertainment to Entertainment with Movies on 30/10/12 You have two charges for Entertainment with Movies: one for your first billing period from the date that you upgraded to Entertainment with Movies, and one for your standard monthly charge billed one month in advance. Billing Period Charges Discounts Entertainment with Movies 26/11/12 - 25/12/12 £37.50 Viewing Subscription Discounted 26/11/12 - 25/12/12 £8.00 CR Entertainment with Movies 30/10/12 - 25/11/12 £32.66 Viewing Subscription Discounted 30/10/12 - 25/11/12 £6.97 CR Entertainment 26/10/12 - 29/10/12 £2.77 Entertainment 15/10/12 - 25/10/12 £7.88 Sky TV total: £65.84 Payment due on 26/11/12 £65.84



2012-11-12 18:48:36     MICHAEL WANTS A NEW DD ADDED TO ALL CARDS: Your new payment details: Payment method: Direct Debit Account name: Henry Ruby Sort code: **-**-60 Account number: ******37



2012-10-31 15:51:49     pin changed to 7603



2012-10-30 22:03:01     paired to box below and added movies. Half price movies for 3 months (£8)



2012-10-30 22:00:36     SKY ACTION Card No. 577 395 346 Box Make Pace Model No. 1.0.55 Version No. 9F0A01 Serial No. 0103309606 Operating System 1.2S4FM EPG 3.8.8



2012-10-26 13:09:09     MICHAEL WANTS ALL CARDS ON SAME DD: Your new payment details: Payment method: Direct Debit Account name: Henry Ruby Sort code: **-**-60 Account number: ******84



2012-10-25 14:54:35     £50 already taken for host, other £50 to be taken in june 2013



2012-10-19 15:16:30     SENDING THIS CARD TO MICHEAL FROM GIBRALTAR



2012-10-18 16:41:49     577 395 346 arrived at office



2012-10-18 13:01:43     Any changes you have made to your account will be reflected in your next bill Thank you for adding Sky TV to your subscription You are charged from when your product is installed or activated, or your subscription begins. Product change(s): 15/10/12: added Entertainment This bill was generated before you made changes to your account; the effect of these changes will be shown on your next bill. Amount owing from last bill £18.95 Payment due on 26/10/12 £18.95 Payment Received 15/10/12 £18.95 CR Your current payment details Payment method: Credit Card Card type: VISA Card number: ************1865 Expiry date: 05/2014



2012-10-18 12:58:45     new card arrived at terrys 577 395 346



2012-10-15 13:53:15     paid osb £18.95 using sif card 1865 reordered card on ent only



2012-10-11 10:32:47     had an ob for over a year, male will have to call up and pay off ob and reinstate viewing and get new cc sent out



2012-10-11 10:29:26     correct mysky details updated below



2012-08-30 16:06:34     HOST FEE DUE DATE WAS 10-11-2012



2011-11-22 12:57:35     unable to reorder as osb on account for £18.95



2011-11-10 14:43:50     took £50 from richards cc for host cc(1865) rec 2476



2011-10-19 14:37:00     SIF query if any problems with this card, nothing wrong on our side



2010-11-08 14:05:56     Refunded old customer rec 1191 (832598) SIF are now paying for this card. Taken £50 from richards cc (921865) rec 1190



2010-09-15 09:26:53     paired card on standard box on sky world added c.c 885833 3 months at £37.50 offer added pin 9487



2010-09-02 15:56:41     HOST PAID REC 0599



2010-07-26 09:29:46     sent to CB in France



2010-07-26 09:29:02     replaces 514 338 722 host fee paid £100 6892 added new c.c 832598



2010-07-21 10:44:07     new 529 777 161 Previous Card 277 419 487



2010-07-16 14:53:51     reinstated acc reodered card to 2304 upperpark road set up dummy cc 155920 variety mix old address 668a the chase ss129ex



2010-07-15 16:50:54     account was cancelled in Jan 10 no osb



2010-07-15 16:40:46     DG this card no word on Host fee



2010-07-07 02:17:20     THIS CARD IS WITH CHRIS HARTL, LEANNE EMAILED HIM ON 01/07/2010 FOR C/C DETAILS FOR HOST



2010-07-07 02:14:10     HOST DUE EMAILED OFFICE



2010-01-26 10:41:45     ADDRESS HAD BEEN CHANGED TO JERSEY RESENT SIGNALS AND PUT ADDRESS BACK TO THE CHASE



2009-09-22 14:07:12     forced action signal sent pin no - 9487



2009-09-18 16:35:56     PAIRED CARD ON SPORTSWORLD ADDED C.C 657016



2009-09-11 14:17:11     Card out to Antennas Corralejo. Host Paid £100 6118



2009-09-11 12:14:01     set up sky acc username - hruby12 password - wyper12 (mmn)



2009-09-09 11:50:39     new p4 card 480 065 838



2007-05-07 15:40:16     upgraded to full pack.



2007-05-04 16:08:53     UPGRADED TO FAMILY PACK



2007-05-04 15:26:38     ADDED CUST C/C DETAILS TO ACC ( 3759 ) REPAIRED CARD TO BOX, (AWAITING UPGRADE INSTRUCTIONS)



2007-03-30 13:25:02     WRONG CARD ORDER DATE SHOULD HAVE BEEN 20/3/2007