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Contract Number 240017610066
Card Number 723 498 036
MultiRoom Number
First NameMR JOHN
Last NameTURNBULL
Address605 C
AddressThe Chase
Address
Town / CityESSEX
PostcodeSS12 9EX
Telephone01268 552493
Maiden NameFORBES
Sky PasswordSKY
Date of Birth1965-05-06 00:00:00
e-Mailjohnturnbull@post.alderney.ws
Sky Card Number723 498 036
Prev Sky Card Number703 410 456
Host Fee Paid2013-06-02 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2007-03-20 15:55:18
Modification Date2017-05-03 22:19:36
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky UsernameJOHNTURNBULL6
MySky Passwordforbes12
Contract StatusOutstanding Balance



2017-05-03 22:19:35     HOST WAS DUE 02-06-2017



2017-05-03 22:18:30     OB ON ACCOUNT Total due 5 May £162.80



2016-06-20 18:02:55     Changed PIN number to 1122. James said the last change didn't work.



2016-06-20 15:49:00     Reset PIN again to 8036



2016-06-03 19:34:47     PIN 8036 PIN RESET



2016-06-03 15:16:48     Upgraded online. CRF must have fixed whatever issue was causing the upgrade to not be processed properly.



2016-06-02 14:30:31     Repaired, added c/c 3935, upgraded to full & HD PIN no.8036 ON-LINE. Received an email to Alderney.ws saying there's a problem call Sky. Called Sky and they couldn't add upgraded bundles. Request sent to CRF poss 72 hrs to resolve. Calendarized for 4/6/16 to check with Sky!



2016-06-02 13:47:41     Alderney site is down so can't make invoice for the deposit. Deposit of £80 paid for Full + HD. Your transaction was successful. Transaction information Transaction ID 5BV98504BV703534M Date and time 02-Jun-2016 13:46:44 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX3935 Total £80.00 GBP



2016-06-02 11:49:11     Box details for when client activates card. Full + HD 4F3107 0362854231A 0 2BB8 B465



2016-05-24 12:43:56     Card being sent to Client of James Cook. Viacheslav Aleshkevich ul. Przesmyckiego 23D, 05-500, Piaseczno, Poland Contact Number: +48 509 779 922



2016-05-13 14:50:46     Change of plans, card is staying in UK office.



2016-05-13 11:38:46     CB taking card to Spain tomorrow.



2016-05-10 12:36:06     Card in office.



2016-05-09 10:19:47     New card arrived at Terry's 703 410 456 > 723 498 036



2016-05-05 13:21:52     Reinstated account, reordered card, added dummy 8268, on original bundle. Had OB written off in lieu of offer. Host fee due date was 31-03-2016



2016-01-05 15:53:24     Because of the recent OB write off both operators I spoke to on two different calls said it wasn't possible again.



2015-08-12 13:18:25     Phil from D&P called to cancel this card. Added dummy DD as the client has paid August bill on 5th and Phil will get the card back to Grace in about a week so no need to downgrade as it'll more than likely be used before the downgrade would be processed. 08 71 99, 34429728 Host fee due date was 31-03-2016



2015-04-15 10:32:32     Set pin to 5705



2015-04-01 08:59:29     Activated 3D



2015-03-31 22:02:42     INVOICE PAID FOR CARD RENEWAL Invoice 02 Mar 2015 Invoice Number: 7186 To: 540 808 482 NSAT Renewal skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 NSAT Renewal 120.00 120.00 Total £120.00



2015-03-31 19:24:57     added cust cc details 5402052353957016 12/17 974



2015-03-31 19:21:42     Upgraded to full pack inc HD. Half price sports and movies for 6 months



2015-03-31 19:20:46     Card out to Jack Capelli 626424873 Apartado Del Correos 683 Torre Del Mar 29740



2015-03-31 19:19:47     paired card to 4f3106 0362590153c



2015-03-20 16:15:59     Sending card to Spain with CB



2015-03-06 10:50:35     Card in office.



2015-03-05 11:25:49     Card arrived at Terry's. 572 738 565 > 703 410 456



2015-03-03 13:59:41     Reinstated on Original and reordered card, cleared balance for free. Dummy DD : 08 71 99, 34429728



2014-06-16 16:24:27     If customer gets in touch to come back HOST FEE was due on 28/08/2014



2014-06-16 16:22:38     Your Sky TV is suspended Restore your services Amount owing from last bill £43.50 Payment due on 21 Jun £43.50



2013-06-20 13:36:15     Your transaction was successful. Transaction information Transaction ID 26F828593L756382D . Date and time 20-Jun-2013 13:20:20 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX6700 . Total £43.00 GBP



2013-06-20 12:24:11     4547  4264  0419  6700 02/14 315



2013-06-20 12:22:56     Invoice 20 Jun 2013 Invoice Number: 3489 To: 572 738 565 Jose Sotto skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 14 1.00 Sky card deposit 43.00 43.00 Delete Edit Total £43.00



2013-06-20 12:21:03     Sky+ box



2013-06-20 12:20:09     Entertainment Extra with Movies 21 Jun - 20 Jul £42.50 Yours at no extra cost Sky TV total: £42.50 Additional Charges Show £0.50 Payment due on 21 Jun £43.00



2013-06-02 13:00:29     HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 2LF37466X2382571B . Date and time 02-Jun-2013 12:57:55 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX6700 . Total £100.00 GBP



2013-06-02 13:00:13     Invoice 02 Jun 2013 Invoice Number: 3243 To: 572 738 565 Jose Sotto skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 572 738 565 100.00 100.00 Delete Edit Total £100.00



2012-09-03 09:44:31     upgraded to ent extra with movies



2012-08-27 10:19:05     Paid off osb £39.95 with cust cc (Added as a MRS L TURNBULL) (196700) Account been callecelled down to entertainment pack. Will shut off on 3rd Sep. need to call up on that date and add correct package as sky said that would be easier. I have added a google calander.



2012-08-26 22:12:30     PAYMENT TAKEN FOR CARD ACTIVATION Transaction information Transaction ID 4G399408CR817930U . Date and time 26-Aug-2012 22:11:57 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX6700 . Total £100.00 GBP



2012-08-26 22:09:59     STEVE HAD EMAILED IN INCORRECT SKY CARD NUMBER AND CB HAS ENTERED THIS ONTO THE INVOICE CORRECT NUMBER IS 572 738 565



2012-08-26 22:08:22     Invoice 26 Aug 2012 Invoice Number: 2200 To: 572 378 565 skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 4 1.00 Sky Card Activation Fee 572 378 565 100.00 100.00 Total £100.00



2012-08-26 20:28:30     STEVE HAS EMAILED IN TO ACTIVATE THIS CARD HOWEVER CC DECLINED EMAILED STEVE TO CHECK CC INFORMATION



2012-08-07 15:51:17     SENT TO SETEVE PATMORE FOR CB



2012-08-03 14:25:20     downgraded to the min pack to prevent a large balance



2012-08-03 14:17:37     added dummy cc as customer wanted to cancel



2012-08-02 13:49:41     new card received today, 572 738 565 replaces 480 065 887



2012-07-27 16:18:06     reordered card on chat



2012-06-27 10:48:59     put in gcalender to reorder card on 27th july as customer wanted to cancel



2012-06-07 17:18:23     paid osb with cust new cc and added same 0698



2012-04-19 07:27:57     You received a payment of £100.00 GBP from (phildayman@yahoo.com). To see all the transaction details, please log in to your PayPal account. It may take a few moments for this transaction to appear in your account. Buyer information phillip Dayman phildayman@yahoo.com Instructions from buyer None provided Description Unit price Qty Amount 1387 £100.00 GBP 1 £100.00 GBP Total: £100.00 GBP



2012-04-19 07:27:57     You received a payment of £100.00 GBP from (phildayman@yahoo.com). To see all the transaction details, please log in to your PayPal account. It may take a few moments for this transaction to appear in your account. Buyer information phillip Dayman phildayman@yahoo.com Instructions from buyer None provided Description Unit price Qty Amount 1387 £100.00 GBP 1 £100.00 GBP Total: £100.00 GBP



2012-03-30 15:27:10     Invoice 30 Mar 2012 Invoice Number: 1387 To: 480 065 887 skyinfrance@aol.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 480 065 887 100.00 100.00 Delete Edit Total £100.00



2011-11-22 11:01:25     NOV OFFER TAKEN REC 2682 CC 6953 OFFER COMPLETE



2011-10-20 16:18:20     oct offer taken rec 1882 cc 6953



2011-09-22 15:52:37     SEP OFFER TAKEN rec. 1117 c/c 6953



2011-08-19 15:36:14     august offer taken. rec 0240. c/c 3315



2011-07-17 00:24:26     OFFER TAKEN £26.00 FOR 21/07/2011 REC 3823, C/C 6953



2011-06-19 15:09:03     OFFER TAKEN FOR 21ST JUNE REC 3011 C/C 6953



2011-06-18 12:12:03     Your Current Payment Details are as follows: Payment Method: Credit Card Card Type: MasterCard Card Number: ************6953 Expiry Date: 04/12 Payment Due Date: 21st of each month Update Payment Details



2011-06-18 12:11:29     Sky World 21/06/11 - 20/07/11 £52.00 Viewing Subscription Discounted 21/06/11 - 20/07/11 £26.00 CR Sky+ Subscription 21/06/11 - 20/07/11 £0.00 Sky World 27/05/11 - 20/06/11 £41.94 Viewing Subscription Discounted 27/05/11 - 20/06/11 £20.97 CR Credit for Cancellation of Sky World 27/05/11 - 20/06/11 £41.94 CR Subtotal: £5.03 Packages: £5.03 Additional chargesOpenCredit Card Admin Charge 21/06/11 - 21/06/11 £0.50 Subtotal: £0.50 Admin charges: £0.50 Payment due on 21/06/11 £5.53



2011-03-28 15:30:54     HOST PAID REC 1963 , C/C 6953



2011-03-08 16:45:56     Active acc on full pack, CC (6953) on acc, Pdd 21st of each month



2010-11-12 09:24:35     UPGRADED TO SKY WORLD PIN 3913



2010-11-12 09:22:21     MY SKY Username JOHNTURNBULL6 Password forbes12 Email johnturnbull@post.alderney.ws Date of birth 06/05/1965 Security question mmn Answer to security forbes Upgraded to sky world pack.



2010-07-08 10:02:29     resent signals all ok at sky



2010-04-13 13:44:40     ** 2ND HOST FEE £100 REC 8403 (076953) **



2009-09-17 11:25:48     CARD SENT TO SIF 09.09.09



2009-09-09 11:42:34     P4 CARD ARRIVED 2DAY 480 065 887



2009-08-05 10:11:56     PAID OSB £82.91 BY C.C 076953 ADDED SAME



2009-06-23 12:00:04     * * HOST FEE £100 PAID 12.06.09 RECEIPT 4914 * *



2009-06-12 10:23:21     PAID OSB £40 BY C.C 076953 ADDED SAME HOST FEE PAID ID528 ON SPORTS WORLD



2008-12-29 13:52:24     DOWNGRADED FROM SPORTS WORLD TO KIDS MIX



2007-05-05 17:42:50     signals re-sent , account ok.



2007-05-05 09:51:16     Paired card to box activated SKY + facilities. Added cust C/C to account for D/D & upgraded to 6 mix & Sports.