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Contract Number 240017617038
Card Number 602 236 572
MultiRoom Number
First NameMR ANDREW
Last NameKELSO
Address59 THE CHASE
AddressWICKFORD
Address
Town / CityESSEX
PostcodeSS12 9EX
Telephone01268 555408
Maiden NameLAWLER
Sky PasswordSKY123
Date of Birth1964-10-26 00:00:00
e-Mailkelso77@post.alderney.ws
Sky Card Number602 236 572
Prev Sky Card Number508 141 017
Host Fee Paid2016-09-11 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2007-03-20 15:55:08
Modification Date2019-11-26 18:07:05
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Username277466322
MySky Passwordkelsoboy
Contract StatusViewing Abroad



2019-11-26 18:07:05     THIS ACCOUNT IS VA WE HAVE RECEIVED AN EMAIL FROM SKY THIS ACCOUNT HAS BEEN OFF SINCE AUGUST 2017



2017-09-20 23:33:33     DO NOT REACTIVATE WITHOUT TAKING HOST FEE DUE 05-11-2017



2017-08-17 06:59:26     BILLING TOTAL DUE £32.60 Direct Debit payment date 26 August



2017-08-17 06:58:06     DECLINED AGAIN DUMMY DD ADDED 31 Aug We'll be collecting this payment a few days later than normal



2017-08-14 15:45:07     aug sub Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2017-07-27 02:12:49     26/07/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017617038, MANDATE NO 0601 £32.60



2017-07-12 13:07:46     july sub Your transaction was successful. Transaction information Transaction ID 27P42945Y4909790U Date and time 12-Jul-2017 13:06:28 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9177 Total £80.80 GBP



2017-06-30 02:50:09     28/06/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017617038, MANDATE NO 0601 £32.60



2017-06-17 08:10:44     JUNE SUB PAID Your transaction was successful. Transaction information Transaction ID 2CX03935WH021035H Date and time 17-Jun-2017 08:08:54 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9177 Total £80.80 GBP



2017-05-26 16:00:54     26/05/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017617038, MANDATE NO 0601 £32.60



2017-05-15 11:56:49     may sub Your transaction was successful. Transaction information Transaction ID 52T19535AB368623G Date and time 15-May-2017 11:55:18 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9177 Total £80.80 GBP



2017-04-26 03:00:18     26/04/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017617038, MANDATE NO 0601 £32.60



2017-04-18 21:13:12     april sub Your transaction was successful. Transaction information Transaction ID 0RF81370UM130260H Date and time 18-Apr-2017 21:11:04 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9177 Total £80.80 GBP



2017-03-30 20:03:27     28/03/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017617038, MANDATE NO 0601 £32.60



2017-03-17 08:10:45     MARCH SUB PAID Your transaction was successful. Transaction information Transaction ID 2KT13799SL166105E Date and time 17-Mar-2017 09:10:09 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9177 Total £80.80 GBP



2017-03-01 15:00:56     28/02/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017617038, MANDATE NO 0601 £32.60



2017-02-17 10:51:42     FEB SUB PAID Your transaction was successful. Transaction information Transaction ID 3AK367457L533963G Date and time 17-Feb-2017 11:50:24 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9177 Total £80.80 GBP



2017-01-26 10:45:54     26/01/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017617038, MANDATE NO 0601 £32.60



2017-01-16 12:43:17     jan sub Your transaction was successful. Transaction information Transaction ID 96411391PJ022131S Date and time 16-Jan-2017 13:42:03 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9177 Total £80.80 GBP



2016-12-30 13:24:15     30/12/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017617038, MANDATE NO 0601 £32.27



2016-12-17 23:40:01     DECEMBER SUB PAID Your transaction was successful. Transaction information Transaction ID 58U13858LC357132J Date and time 18-Dec-2016 00:38:34 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9177 Total £80.80 GBP



2016-12-05 21:55:01     BILLING AND OFFER INFO Total due 26 Oct £80.30 Total due 27 Nov £74.97 UPCOMING SUBS 26 December £37.57 26 January £32.90 26 February £32.90 CUSTOMERS CC ON ACCOUNT Your current payment details Payment method: Credit Card Card type: MASTERCARD Card number: ************9177 Expiry date: 10/2018 SANTANDER ADDED Your current payment details Payment method: Direct Debit Account holder name: MR A KELSO Sort code: **-**-28 Account number: ******38 ADMIN DONE TO TAKE MONTHLY SUBS 602 236 572 17TH £80.80 5434 7410 0010 9177 10/18 NO CVC ADMIN DONE TO TRY FOR OFFER YEARLY



2016-11-29 11:32:28     Reactivated account with 60% off for 12 months = £32.60



2016-11-22 13:51:39     Cancelled account to reactivate in a week with maximum discount.



2016-09-06 18:05:05     Your transaction was successful. Transaction information Transaction ID 4LA8394821417650W Date and time 06-Sep-2016 18:03:28 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9177 Total £120.00 GBP



2016-08-24 16:36:54     Invoice 24 Aug 2016 Invoice Number: 9327 To: 602 236 572 tom anderson skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 host fee 120.00 120.00 Delete Edit Total £120.00



2016-08-24 16:34:59     Latest bill My subscriptions 26 Aug - 25 Sep £80.00 Additional charges £0.30 Total due 26 Aug £80.30



2015-09-11 14:55:55     Your transaction was successful. Transaction information Transaction ID 2VS15923ET429100B Date and time 11-Sep-2015 14:54:58 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9177 Total £120.00 GBP



2014-11-19 11:39:54     Reset pin to 6572



2014-11-15 19:04:28     TOM EMAILED IN CUSTOMER STILL DOES NOT HAVE SPORTS , MOVIES OR HD Your order Monthly cost Sky TV £66 - Sports 1 - Sports 2 - Movies 1 - Movies 2 Sky Sports 3 Free Sky Sports 4 Free Sky Sports 5 Free Sky Movies Premiere Free Sky Movies Disney Free HD Pack £5.25 New monthly cost £71.25



2014-11-04 11:57:55     Your transaction was successful. Transaction information Transaction ID 8JT595683K463612F Date and time 04-Nov-2014 12:56:32 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9177 Total £71.25 GBP



2014-11-04 11:49:08     Invoice 04 Nov 2014 Invoice Number: 6718 To: 602 236 572 tom anderson skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 sky card deposit 71.25 71.25 Delete Edit Total £71.25



2014-11-04 11:47:02     added sports movies and hd



2014-11-04 11:45:15     Your new payment details: Payment method: Credit Card Card type: MASTERCARD Card number: ************9177 Expiry date: 10/2015



2014-11-04 11:40:57     Morning can you change details and package for the digibox and viewing card taken back from Mr Michael Ryan. The new client is Mr Harry samual c/card no 5434 7410 0010 9177 exp 10/15 cvv 094 sky viewing card number is 602 236 572 . He would like the full sports and movies HD package The box is on at my place hope to install it tomorrow . It's the same box just new cc details regards tom



2014-10-16 16:08:39     Added 602 236 572 - add dummy cc and reorder, the address is fine on Sun 16 Nov 2014 at 09:00. Undo



2014-10-16 16:08:14     Hi tom can you please cancel the contract for Mr Michael Ryan viewing card number 602236572 as of today's date. Thanks Regards



2014-10-16 16:08:03     downgraded to original



2014-03-31 14:19:00     card sent to tom anderson



2014-03-23 17:31:54     I don't think we should take a deposit as this client had to pay the OB.



2014-03-23 17:24:50     next bill 26th April £67.93 covers up to 25th May



2014-03-23 17:15:28     Receiver ID B 3451 ACEA



2014-03-23 17:12:40     card given to Tom Anderson. Paid OB with new customers cc 5522139701996096 10/14 587. paired to 4f3126 0377888302B. Changed pack to EE plus.



2014-02-10 11:52:51     OSB You have a payment due on the 26 Jan for a total of £43.50



2014-01-28 11:25:08     paired card to faulty box to free up ron emmersons box 4F080301046893262



2014-01-17 15:20:56     Carol and Chris have taken this card to Spain 18/01/2014



2013-12-31 17:39:36     602 236 572 arrived at terrys



2013-12-27 17:19:58     WE HAVE SENT THIS CUSTOMER A REPLACEMENT CARD 601 955 370 AND HE WILL RETURN IT TO US WHEN WE ORDER HIM A NEW CARD AT HIS OWN ADDRESS (I WILL SEND THIS TO ALI)



2013-12-20 14:58:47     client called because he has been switched off ... i have added dummy cc so he is not charged any further he isnt happy being switched off before xmas Your new payment details: Payment method: Credit Card Card type: MASTERCARD Card number: ************5813 Expiry date: 04/2017



2013-12-20 13:25:06     CHANGED ADDRESS FROM 6 Hereford Close, Ashton in Maker Field, Wigan, Lancs, WN4 9JF. CHANGED PASSWORD ORDERED CARD



2012-11-28 18:19:59     Current billPrevious bills Charges on next bill 12 October 2012 12 September 2012 12 August 2012 12 July 2012 12 June 2012 12 May 2012 12 April 2012 12 March 2012 12 February 2012 12 January 2012 12 December 2011 Statement date: 12/11/12 Print CSV PDF Understanding your bill Hide details Enjoy Sky Go at no extra cost Enjoy up to 40 live channels including thousands of hours of on demand entertainment online for free in line with your Sky TV subscription. Find out more Payment received for your last bill, thank you. Amount owing from last bill £0.00 Sky TV Show details£52.25 Billing Period Charges Discounts Sky+ Subscription 26/11/12 - 25/12/12 FREE Entertainment with Sports 26/11/12 - 25/12/12 £42.25 ESPN 26/11/12 - 25/12/12 £10.00 Sky TV total: £52.25 Payment due on 26/11/12 £52.25 We've requested payment from your bank 26/11/12 £52.25 CR Account balance £0.00



2012-11-28 18:19:25     Current billPrevious bills Charges on next bill 12 October 2012 12 September 2012 12 August 2012 12 July 2012 12 June 2012 12 May 2012 12 April 2012 12 March 2012 12 February 2012 12 January 2012 12 December 2011 Statement date: 12/11/12 Print CSV PDF Understanding your bill Hide details Enjoy Sky Go at no extra cost Enjoy up to 40 live channels including thousands of hours of on demand entertainment online for free in line with your Sky TV subscription. Find out more Payment received for your last bill, thank you. Amount owing from last bill £0.00 Sky TV Show details£52.25 Billing Period Charges Discounts Sky+ Subscription 26/11/12 - 25/12/12 FREE Entertainment with Sports 26/11/12 - 25/12/12 £42.25 ESPN 26/11/12 - 25/12/12 £10.00 Sky TV total: £52.25 Payment due on 26/11/12 £52.25 We've requested payment from your bank 26/11/12 £52.25 CR Account balance £0.00



2012-06-02 11:36:11     CUSTOMER CALLED SEEMS TO BE A PROBLEM WITH HIS BOX NO SIGNAL STRENGTH WHEN HE TRIES HIS FTV BOX THE STRENGTH IS GOOD CALLED CB ADVISED CUSTOMER WILL NEED A NEW BOX CALLED CUSTOMER TO ADVISE



2012-06-02 11:27:57     0034 968 732 049 TEL



2012-01-27 08:52:22     Sky TV £44.90 Billing Period Charges Discounts Entertainment with Sports 26/12/11 - 25/01/12 £39.75 Viewing Subscrption Discounted 26/12/11 - 31/12/11 £3.85 CR ESPN 26/12/11 - 25/01/12 £9.00 Sky+ Subscription 26/12/11 - 25/01/12 £0.00 Sky TV total: £44.90 Payment due on 26/12/11 £44.90 Payment Received 26/12/11 £44.90 CR Account balance £0.00 CURRENT BILL Sky TV £48.75 Billing Period Charges Discounts ESPN 26/01/12 - 25/02/12 £9.00 Entertainment with Sports 26/01/12 - 25/02/12 £39.75 Sky+ Subscription 26/01/12 - 25/02/12 £0.00 Sky TV total: £48.75 Payment due on 26/01/12 £48.75 Payment Received 26/01/12 £48.75 CR Account balance



2011-12-05 10:52:30     query on november bill. advised it was wrong again and we have to take the difference to pay it to Sky.



2011-11-28 17:43:59     nov offer taken. rec 2813. c/c 1556.



2011-10-27 16:57:52     oct offer taken. rec 2032. c/c 1556



2011-09-26 14:52:57     september offer taken. rec 1193. c/c 1556



2011-08-25 17:05:01     offer taken rec 435cc 1556



2011-07-29 22:04:29     £36.00 PAID FOR 1ST OFFER REC 4259 C/C 1556



2011-07-29 13:55:50     Hi Ron, Our standard charge is £35 for any customer using their own address. This should have been explained to you at the time you changed to your address. We dont dont earn any money at all from you while the account is at your address. A call to Sky can take 15 minutes to sort out or it can take a whole day but we never know until the task is complete and even then quite often Sky dont do what they have been asked and then we need to call again. Calling Sky on behalf of clients with accounts at their own address is the least profitable part of our business but we are happy to offer it as a service as we understand it is difficult for people to call from abroad. Having said all that I have decided to check your account on this occasion free of charge. The £12.61 is your monthly payment but Sky have made a mistake and there is a shortfall of £36.44. Unfortunately they cannot take this payment by direct debit and need to take it by credit/debit card. So if you provide us with a credit or debit card I will sort this out for you before your viewing is blocked. And just to confirm there will be no extra charge for this.



2011-07-29 13:55:22     Payment Method: Direct Debit Account Name: Mr A Kelso Sort Code: **-**-07 Account Number: ******61 Payment Due Date: 26th of each month



2011-07-29 13:54:01     Sky+ Subscription 26/07/11 - 25/08/11 £0.00 1 Pack with Sports Pack 26/07/11 - 25/08/11 £39.75 Viewing Subscrption Discounted 26/07/11 - 25/08/11 £19.88 CR ESPN 26/07/11 - 25/08/11 £9.00 Credit for Cancellation of 1 Pack with Sports Pack 01/07/11 - 25/07/11 £33.13 CR 1 Pack with Sports Pack 01/07/11 - 25/07/11 £33.13 Viewing Subscrption Discounted 01/07/11 - 25/07/11 £16.56 CR



2009-12-21 10:23:32     changed address to customers own. Old Address - 602 The Chase ESSEX SS12 9EX New Address - 6 Hereford Close, Ashton in Maker Field, Wigan, Lancs, WN4 9JF



2009-12-18 10:58:27     added d.d 110607 00274761



2009-12-16 15:15:12     Repaired taken off HD downgraded to variety with sports and added ESPN. Need to call cust bk about d/d details as they are incorrect?



2009-12-10 11:33:24     HOST FEE PAID £120 7308 FOR NEW CARD SENT TNT TO Ronald George Emmerson Ronsan Canada Verde 58 Calasparra 30420 Murcia Spain Tel 0034 650 290 098 rg.emmerson@yahoo.co.uk



2009-10-15 09:48:23     P4 CARD ARIVED 508 141 017



2007-10-24 12:01:32     CLAIM FORM AND CARD RECEIVED



2007-08-29 15:16:36     Card re-sold Paid £37 with custs c/c & added to acc (4011), recording on, HD on, repaired, upgraded from 6 mix + sports to full pack.



2007-08-27 10:14:22     SOLD TO MARK (TOM ANDERSON) FOR 110 EUROS. CUSTOMER TO PAY BALANCE AND FREE ACTIVATION. CHEERS



2007-08-24 14:25:38     £37 arrears on acc.



2007-06-27 10:44:09     Paid arrears with cb's c/c - PREPAID.



2007-06-15 13:30:10     Added CB'S DD details (0044) to acc



2007-06-15 13:28:47     my sky code 1



2007-05-30 14:47:41     repaired card to box, viewing activated.



2007-04-16 14:49:31     PREPAID 1YR 6 MIX + SPORTS 16/4/07.



2007-04-16 14:48:59     **ERROR** Last note - now on 6 mix + sports.



2007-04-16 14:47:59     Repaired, upgraded from 2 mix to full pack, added cb's d/d to acc - prepaid.



2007-03-30 10:40:06     card order date 16/03/2007