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Contract Number	240018199481
Card Number	556 907 525
MultiRoom Number	555 303 676
First Name	MRS Donna/ALAN
Last Name	JORDAN
Address	548 B
Address	The Chase
Address
Town / City	ESSEX
Postcode	SS12 9EX
Telephone	01268 991457
Maiden Name	BANNISTER
Sky Password	sky
Date of Birth	1974-07-18 00:00:00
e-Mail	donnajordan@postalderney.ws
Sky Card Number	556 907 525
Prev Sky Card Number	536 519 929
Host Fee Paid	2013-01-25 00:00:00
Host Fee Due	2000-01-01 00:00:00
Create Date	2007-03-20 15:40:32
Modification Date	2013-09-23 10:04:30
Multi Room Card 1	555 303 676
Multi Room Card 1 Notes	THIS CARD TAKEN OVER TO SPAIN BY CB 15/02/2012 FOR UTECMA D AND C WERE UNACLE TO GET THIS CARD ACTIVATED , THIS REMAINS IN STOCK AT D AND C
Multi Room Card 2	595 514 597
Multi Room Card 2 Notes	sent to ronnie upia 16/05/2013 Activation 21/05/2013 588 142 802 4F31A2 0333775260A this card was reordered due to non payment NEW CARD GIVEN TO RAYMOND 10/09/2013 card has been destroyed as VA ID32BA99338 PIN 2802 Activation successfulYour Sky TV channels will usually be activated in a few seconds, although it could take up to 2 hours MAY, JUNE , AUGUST AND QUARTERLY HOST PAID CALANDER REMINDER FOR CB TO CALL RONNIE BEG JULY
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Username	donna0774
MySky Password	bannister1974
Contract Status	Viewing Abroad

2013-09-23 09:50:20 I HAVE SENT 593 330 145 TO REPLACE THIS CARD CB TAKING TO SPAIN TODAY

2013-09-18 13:31:08 Hi, This card is under investigation by sky, we will have a new card sent out to you. Regards, Jeni

2013-09-16 17:23:03 CB WILL NEED TO TAKE REPLACEMENT CARD TO SPAIN FOR UTECMA

2013-09-12 20:31:47 account off for viewing abroad

2013-09-10 19:09:42 multiroom card in raymonds house

2013-09-10 13:59:48 new multiroom 595 514 597 arrived at office but do not know which mutliroom card ir replaces?

2013-09-09 11:13:56 replacement multiroom card arrived at terrys 595 514 597

2013-09-05 14:17:54 reordered ronnies multiroom 588 142 802

2013-08-14 12:26:39 got offer half price sports for 6 months

2013-07-25 14:10:33 RONNIE CALLED CHRIS TO SAY THERE IS NO HD ON THIS ACCOUNT COPIED FROM MYSKY This is your final bill for Sky TV because you have removed it from your subscription Product change 25 Jul: removed HD Pack BOARD TO CALL SKY TO READD HD

2013-07-20 17:40:04 Paid OB of £100.96 with SHDS cc (5378) and added bank account for monthly payment.

2013-07-20 17:39:49 Paid OB of £100.96 with SHDS cc (5378) and added bank account for monthly payment.

2013-07-16 11:27:23 Amount owing from last bill £100.96 Payment due on 26 Jul £100.96

2013-05-27 18:17:47 PACKAGE REQUIRED FOR UTECMA ENTERTAINMENT PLUS SPORTS PACKAGE FOR CUSTOMER OF MULTI ROOM 588 142 802 FULL PACK PLUS HD

2013-05-27 18:16:33 HD HAS NOW BEEN ADDED SUCCESSFULLY Your order Monthly cost Sky TV £60.50 - Entertainment Extra+ HD Pack £5.25 New monthly cost £76

2013-05-27 18:13:27 588 142 802 THIS MULTI ROOM WAS PAIRED ON 21/05/2013 TO AN HD BOX CANNOT UNDERSTAND WHY I CANT UPGRADE ONLINE FOR HD I HAVE PAIRED THIS CARD AND BOX AGAIN IF THIS DOESNT SHOW THERE IS AN HD BOX WITH THE MULTIROOM CARD I WILL NEED TO CALL SKY

2013-05-27 18:03:07 RONNIES CUSTOMER OF THE MULTI ROOM CARD WANTS FULL PACK PLUS HD I HAVE UPGRADED BUT COULDNT ADD HD AS MYSKY SAY THIS ACCOUNT DOES NOT HAVE AN HD BOX Your order Monthly cost Sky TV £55.50 - Entertainment Extra - Movies 1 - Movies 2 Sky Movies Premiere Free Sky Movies Disney Free Benefits and extras On Demand Free New monthly cost £65.75

2013-05-27 14:26:39 Account all active at sky. They have resent signals.

2013-05-25 00:58:48 Invoice 25 May 2013 Invoice Number: 3220 To: 3 Multiroom cards ronnie upia skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 3.00 Quarterly host and sub May , June , July 2013 for cards 588 142 802 , 588 241 679 , 588 185 181 250.00 750.00 Delete Edit Total £750.00

2013-05-25 00:52:29 QUARTERLY HOST AND SUB PAID FOR MULTIROOM CARD WITH RONNIE UPIAS CLIENT 588 142 802 SUB PAID FOR MAY, JUNE , JULY CALANDER REMINDER TO CALL RONNIE BEG OF JULY TO COLLECT NEXT QUARTER

2013-05-21 22:55:12 PACKAGE REQUIRED FOR UTECMA ENTERTAINMENT PLUS SPORTS WAITING ON CUSTOMER OF MULTI ROOM CARD TO CONFIRM PACKAGE

2013-05-21 22:53:22 PIN SET FOR MULTI ROOM CARD 588 142 802 IS 2802

2013-05-21 21:32:57 Activation successfulYour Sky TV channels will usually be activated in a few seconds, although it could take up to 2 hours

2013-05-21 18:25:53 588 142 802 Software not correct cant repaired card and box

2013-05-16 15:14:57 588 142 802 multi room card sent to ronnie upia

2013-05-09 13:40:10 NEW MULTIROOM CARD ARRIVED AT OFFICE

2013-05-09 13:31:43 NEW MULTIROOM CARD ARRIVED AT TERRYS 588 142 802

2013-05-06 12:48:13 Ordered a Multi room card

2013-05-05 21:29:26 NO MULTI ROOM CARD ON THIS ACCOUNT BOARD TO ORDER ONE

2013-05-03 21:34:16 Your new payment details: Payment method: Credit Card Card type: VISA Card number: ************7463 Expiry date: 03/2015

2013-05-03 21:28:41 Billing Period Charges Discounts Entertainment with Sports 26 Apr - 25 May £42.50 Yours at no extra cost Sky TV total: £42.50 Payment due on 26 Apr £42.50 Payment Received 26 Apr £42.50 CR Account balance £0.00 NO MULTIROOM CARD ON THIS ACCOUNT

2013-05-03 09:43:27 £42.50 paid today 25/04/2013

2013-02-11 09:47:26 need to speak to aqccount holder to get offers

2013-02-07 15:29:31 host was paid for this card on 25-01-2013

2012-12-07 13:57:43 Understanding your bill Hide details Enjoy Sky Go at no extra cost Enjoy up to 40 live channels including thousands of hours of on demand entertainment online for free in line with your Sky TV subscription. Find out more Payment received for your last bill, thank you. Amount owing from last bill £0.00 Sky TV Hide details £42.50 Billing Period Charges Discounts Sky+ Subscription 26/11/12 - 25/12/12 FREE Entertainment with Sports 26/11/12 - 25/12/12 £42.50 Sky TV total: £42.50 Payment due on 26/11/12 £42.50 Payment Received 26/11/12 £42.50 CR

2012-12-06 22:34:10 Hi Pilar, The following sky cards are due for renewal soon. Please confirm if your customers wish to continue with paying one year in advance. 564 545 382 519 694 913 527 408 686 499 667 269 374 862 670 556 907 525 527 900 187 530 309 012 Many thanks, Regards, Carol

2012-04-09 17:14:24 host fee paid in cash to Chris on 08/04/2012

2012-04-06 09:28:45 added cbs dd back onto acount Payment Method: Direct Debit Account Name: mrs d jordan Sort Code: **-**-28 Account Number: ******38 Payment Due Date: 26th of each month

2012-03-16 18:38:57 Sky TV £40.00 Billing Period Charges Discounts Sky+ Subscription 26/03/12 - 25/04/12 £0.00 Entertainment with Sports 26/03/12 - 25/04/12 £40.00 Sky TV total: £40.00 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 26/03/12 - 26/03/12 £0.50 Additional Charges total: £0.50 Payment due on 26/03/12 £40.50 Your current payment details Your current payment details are as follows: Payment Method: Credit Card Card Type: MASTERCARD Card Number: ************1148 Expiry Date: 12/2013 Payment Due Date: 26th of each month

2012-03-16 09:35:33 D AND C WERE UNABLE TO ACTIVATE MULTIROOM CARD

2012-02-28 15:44:30 THIS PRIMARY MULTIROOM CARD IS ACTIVE SO UTECMA CAN USE MULTIROOM ROOM CARD

2012-02-28 15:43:34 Sky TV £40.00 Billing Period Charges Discounts Sky+ Subscription 26/02/12 - 25/03/12 £0.00 Entertainment with Sports 26/02/12 - 25/03/12 £40.00 Sky TV total: £40.00 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 26/02/12 - 26/02/12 £0.50 Additional Charges total: £0.50 Payment due on 26/02/12 £40.50 Payment Received 23/02/12 £40.50 CR Account balance £0.00

2012-02-14 09:01:30 555 303 676 THIS CARD TAKEN OVER TO SPAIN BY CB 15/02/2012 FOR UTECMA

2012-02-07 16:36:51 £40.50 SUB DUE 26TH FEB AND THEN 26TH MARCH CHANGE BACK TO CB ACCOUNT DETAILS 01/04/2012 MESSAGE SENT TO GMAIL

2012-02-07 16:35:30 C/C HAVE BEEN CHANGED TO CUSTOMER 493 150 288 FOR 2 MONTHS Payment Method Changed Print Receipt Your monthly payment method has been changed. We'll send you a confirmation email shortly. Information Please print and retain for your records. Payment Method: Credit Card Card Type: MasterCard Card Holder's Name MRS D JORDAN Card Number: ************1148 Expiry Date: 12/2013 Payment Due Date: 26th of each month Date and Time: 07 February 2012, 16:34

2012-01-26 22:16:45 OFFERS ON THIS ACCOUNT SAVED CB £121.79 , ALL FOLDERS UPDATED

2012-01-19 16:32:02 SKY HD SOLUTIONS INVOICE DATE:19/01/2012 2 Victoria Place Glasgow G73 2JP Phone 01355224226 INVOICE # 1129 Bill To: UTECMA S.L. MARBELLA MALAGA DESCRIPTION AMOUNT 1 YEAR SUBSCRIPTION FOR CARD 556 907 525 ENTERTAINMENT/SPORTS AT £40.50 PER MONTH £486.00 ANNUAL HOST FEE £100.00 ADMIN £50.00 TOTAL £636.00

2012-01-19 16:24:21 Sky TV £40.00 Billing Period Charges Discounts Entertainment with Sports 26/01/12 - 25/02/12 £40.00 Sky+ Subscription 26/01/12 - 25/02/12 £0.00 Sky TV total: £40.00 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 26/01/12 - 26/01/12 £0.50 Additional Charges total: £0.50 Payment due on 26/01/12 £40.50

2011-12-05 13:42:14 mysky showing Sky+ on the account, emailed UTECMA to confirm what box they have and asked for Version and Serial number. we have standard box in notes.

2011-12-02 13:48:52 Sky sports added to account

2011-12-01 11:41:29 email to board again to get sports added

2011-12-01 10:12:57 downgraded to standard entertainment pack and sports. total is £40.50 per month. first bill is on 26th december

2011-11-30 13:56:48 paired card to standard box email to board as female required to call and downgrade to entertainment extra and change movies to sports box details 4f0807 01497 29247

2011-11-30 13:02:31 my sky details updated below added chris's card for monthly payments utecma card Payment Method: Credit Card Card Type: VISA Card Number: **********5303 Expiry Date: 03/2014 Payment Due Date: 26th of each month

2011-11-28 10:22:01 This card now with Steve, he is using it as a replacement for Utecma. Checked status to ensure it was for a standard box and not HD

2011-11-23 20:50:20 Card sent to Steve Patmore

2011-11-11 13:34:59 Previous Card 508 777 505

2011-10-27 11:33:17 tried to change card details to dummy card, sky system error wouldn't allow. current card expires this month so no more payments will be made by that card. will still try to change the details

2011-10-26 12:35:28 email to board to send a new card to replace this one

2011-10-24 14:45:57 0034 634325661 sandy.kempson@gmail.com

2011-10-21 13:33:19 chased up card apparently was sent out on the 12th, not received so they sent another one

2011-10-13 13:18:08 When replacement card arrives, send directly to Sandra Kempson plot 1.7 Marbella Club Golf Resort Benahvis Marbella 29679 Take payment for offers using new card details 5436 9994 5448 5174 exp 09/14 cvc 710 Customer handing card over to new owners end of November, will call us with new details Wilson WHEN CARD IS GIVEN TO NEW CUSTOMER IN NOVEMBER HOST IS DUE

2011-10-13 13:17:11 JUNE TO OCT OFFER PAID REC 1742 C/C 5174 OFFER COMPLETE THEREFORE NOT ADDED TO OFFERS 4

2011-10-13 12:15:07 add 11.76 for final payment of offers.

2011-10-13 12:10:06 send card to Sandra Kempson plot 1.7 Marbella Club Golf Resort Benahvis Marbella 29679 Take payment for offers using new details **** *** **48 5174 exp 09/14 cvc 710 Customer handing card over to new owners end of November, will call us with new details.

2011-10-11 20:08:24 reordered card

2011-10-11 15:09:00 No response from box swaping , reorder card , female , The Chase. Carol OFFERD DUE ON THIS ACCOUNT £29.03 FOR JUNE AND JULY/SEP £20.05 / MONTH , TOTAL IS £89.78

2011-09-19 14:06:29 paired card to box 4f21090092834394 to prompt call for offers and host. replaces box 9f22120184770564 no password on satclick but password on Sky account.

2011-08-01 14:12:59 card declined no host fee rec 4343

2011-07-26 13:24:22 Sky TV £20.25 Billing Period Charges Discounts Entertainment Pack with Movies Pack 26/07/11 - 25/08/11 £40.50 Viewing Subscription Discounted 26/07/11 - 25/08/11 £20.25 CR Sky+ Subscription 26/07/11 - 25/08/11 £0.00 Sky TV total: £20.25 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 26/07/11 - 26/07/11 £0.50 Additional Charges total: £0.50 Payment due on 26/07/11 £20.75 # Current Payment DetailsYour Current Payment Details are as follows: Payment Method: Credit Card Card Type: VISA Card Number: **********055973 Expiry Date: 10/2011 Payment Due Date: 26th of each month

2011-06-21 20:39:10 OFFER DECLINED REC 3092 C/C 5973

2011-06-08 16:20:49 offer declined rec 2769 (055973)

2011-03-21 09:08:19 pin 6555

2011-03-14 11:32:49 PIN NUMBER 5511

2010-10-09 12:52:05 Payment Method: Credit Card Card Type: VISA Card Holder's Name D Jordan Card Number: ************5973 Expiry Date: 10/11 Payment Due Date: 26th of each month Date and Time: 09 October 2010, 12:51

2010-10-09 12:41:21 Pls activate this on movie world .6.3.18 0184770564 9f2212

2010-10-07 10:54:58 CARD SENT TO STEVE FOR EDDIE

2010-10-04 08:56:07 new 536 519 929 Previous Card 276 526 555

2010-09-29 10:22:30 card reordered as no response to email

2010-09-24 11:40:27 Banny emailed chasing trade dealer for c.c

2010-09-22 08:36:51 508 777 505 reorder card if no response to email to Banny re hostWed, 29 September,

2010-09-22 08:35:07 Hi Banny, Annual host also due on this card ( 01/10/2010 ), do you have c/c details , if not i will need to d/g this card and it will be 1 month before the channels go off. Thanks, Carol

2010-09-21 18:44:31 MYSKY LOG IN DETAILS EMAIL donnajordan@postalderney.ws USERNAME donna0774 PASSWORD bannister1974 SECURITY QUESTION MMN BANNISTER

2010-09-21 18:43:04 Current bill Print Statement date: 12/09/10, Payment due date: 26/09/10 Bill details Payment received for your last bill, thank you. Amount owing from last bill£0.00 Sky TV OpenSky World 26/09/10 - 25/10/10 £51.00 Subtotal: £51.00 Packages: £51.00 Amount due £51.00

2010-01-22 16:05:38 P4 CARD SENT TO D AND C , NEW ACTIVATION , £60.00 ADDED ONTO OCT ACCOUNTS, ANNUAL HOST FEE DUE OCT 2010

2009-10-15 11:23:33 P4 CARD ARRIVED 508 777 505

2007-05-16 12:04:10 VIEWING SWITCHED BACK ON, CARD PAIRED, UPGRADED TO 1A & CUST D/D SET UP ON ACCOUNT (12).

2007-04-26 11:41:12 CANCELLED AT BANK