Transactions

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Contract Number	240018190852
Card Number	591 911 631
MultiRoom Number
First Name	MRS CAROLINE
Last Name	MALONE
Address	534 A
Address	The Chase
Address
Town / City	ESSEX
Postcode	SS12 9EX
Telephone	01268 996263
Maiden Name	HOOD
Sky Password	IPHONE
Date of Birth	1971-07-25 00:00:00
e-Mail
Sky Card Number	591 911 631
Prev Sky Card Number	562 442 194
Host Fee Paid	2014-02-18 00:00:00
Host Fee Due	2000-01-01 00:00:00
Create Date	2007-03-20 15:40:25
Modification Date	2015-01-16 14:39:01
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Username	cmalone3
MySky Password	hood123
Contract Status	Outstanding Balance

2015-01-16 14:38:19 host fee was due 22/04/2015 if customer returns

2015-01-16 14:37:48 Come back to Sky and get an exclusive 50% off Sky TV for 12 months. We currently have no payment details stored for you For an easier way to pay, add payment details. Amount owing from last bill £83.58 Payment due on 26 Jan £83.5

2014-02-21 10:20:32 EDDIES CUSTOMER CALLED VERY ANGRY AND VERY CHEEKY ON PHONE SWEARS +++ NOT HAPPY ABOUT PAYMENTS SKY AND WE AND EDDIE HAVE TAKEN 591 911 631 GIVEN TO CUSTOMER 17/10/2014 Eddie gave this customer this card as a replacement card for a VA he charged the customer 100 euro old card number 577 101 264 £22 SKY TOOK 17/10/2014 11TH December sky took £125.07 2 MONTHS AND CUSTOMER UPGRADED TO EE , SPORTS PLUS HD 26TH DEC £59.75 26TH JAN 14 £59.75 26TH FEB 14 £59.75

2014-02-18 16:31:42 Your transaction was successful. Transaction information Transaction ID 5LP94558W5223932N Date and time 18-Feb-2014 17:04:49 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX9677 Total £100.00 GBP

2014-01-29 12:16:16 Check your information Some of your information may be missing or incomplete. Please check the following items: ?15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.

2014-01-27 12:03:14 Invoice 27 Jan 2014 Invoice Number: 5170 To: 591 911 631 stl skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00

2013-12-11 11:51:14 explained billing to client and deposit however there was a deduction from his bank called 'sky 6 month renewal' i told client to claw this back as this is not sky or sky hd solutions

2013-12-11 11:48:13 client provided new cc 4150 0700 1160 9677 12/17 915 - paid off ob and added same

2013-12-11 10:58:16 OB ON ACC Billing Period Charges Entertainment Extra+ with Sports HD 26 Nov - 25 Dec £59.25 Entertainment Extra+ with Sports HD 06 Nov - 25 Nov £38.23 Entertainment Extra with Sports 26 Oct - 05 Nov £17.39 Entertainment Extra with Sports 17 Oct - 25 Oct £14.70 Yours at no extra cost Sky TV total: £129.57 Additional Charges Hide Billing Period Charges Credit Card Admin Charge 26 Nov - 26 Nov £0.50 Additional Charges total: £0.50 Payment due on 26 Nov £125.07 Your bill is overdue. Please make a payment as soon as possible. Make a payment Payment Received 26 Nov - £125.07 Credit Card Declined 27 Nov £125.07 Account balance £125.07

2013-11-20 15:40:20 Your transaction was successful. Transaction information Transaction ID 2LT13482XT230283V . Date and time 20-Nov-2013 16:04:26 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX9677 . Total £59.75 GBP

2013-11-20 15:31:11 Invoice 20 Nov 2013 Invoice Number: 4628 To: 591 911 631 stl skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 sky card deposit 59.75 59.75 Delete Edit Total £59.75

2013-11-20 15:29:30 monthly bill £59.75

2013-11-20 15:26:16 4150 0700 1160 9677 12/13 cvc 779

2013-11-06 15:12:08 added ent extra+ and hd

2013-10-25 00:09:00 this card replaces 577 101 264

2013-10-24 13:55:54 Card was sent to eddies customer to replace VA card

2013-10-17 16:36:19 Repaired box again also 4F3109 03743485824

2013-10-17 16:34:23 Your order Monthly cost Sky TV £49 - Sports 1 - Sports 2 Sky Sports 3 Free Sky Sports 4 Free Benefits and extras On Demand Free New monthly cost £49

2013-10-17 13:15:26 paired card to box, added cc 9677 and upgraded to ent extra

2013-10-16 16:45:38 called up sky to make sure acc can be reinstated and they said yes just need to pay the osb £22

2013-10-16 13:23:11 IT SEEMS THAT THIS CARD CAN BE USED AND HAS JUST BEEN SWITCHED OFF DUE TO AN OB Any changes you have made to your account will be reflected in this bill This is your final bill for Sky TV because you have removed it from your subscription You may receive a credit on your bill for the services you have removed (as you pay your subscription a month in advance). Help understanding my bill Product changes 25 Aug: removed Entertainment 25 Aug: removed Sky+ Subscription We'll only charge you for the days you use a service or subscription. If you cancel a service that we charge for in advance, you may see credits on your bill, refunding advance payments that would have covered the service or subscription you cancelled. Sky TV Hide£21.50 Billing Period Charges Entertainment 26 Jul - 25 Aug £21.50 Yours at no extra cost Sky TV total: £21.50 Additional Charges Show£0.50 Payment due on 26 Jul £22.00 Payment Received 26 Jul - £22.00 Credit Card Declined 27 Jul £22.00 Account balance £22.00

2013-09-05 13:27:00 CARD GIVEN TO D AND C AS STOCK ON ACCOUNT

2013-08-20 11:02:13 sent card to cb in spain

2013-08-19 16:49:45 My package TV TV and boxes Entertainment Sky+

2013-07-11 15:05:45 CARD ARRIVED ON OFFICE

2013-07-10 16:24:36 CARD ARRIVED AT TERRYS 591 911 631

2013-07-08 15:02:39 added dummy cc Your new payment details: Payment method: Credit Card Card type: MASTERCARD Card number: ************8265 Expiry date: 03/2014

2013-07-08 15:01:42 reordered card as client wanted to cancel

2013-06-07 15:27:37 562 442 194 reorder and add dummy as sif client wants to cancel on Mon 8 Jul 2013 at 09:00

2013-06-07 15:26:02 paid off osb with cc 7408

2013-06-07 14:57:52 562 442 194 - reorder card and add dummy cc as sif client wants to cancel on Mon 1 Jul 2013 at 12:00

2013-06-07 14:54:56 downgraded to ent only

2013-06-03 10:29:02 OSB £56 DECLINED 4561 0034 3648 7000 05/14 239 Emailed SIF - Cust CC declined (7000) for this month Payment. Please provide CC details and i will clear off OSB and cancel card.

2012-12-27 11:41:45 ACCOUNT REINSTATED ADDED ENTERTAINMENT EXTRA , SPORTS AND MOVIES ADDED NEW CC

2012-12-27 11:19:01 INVOICE 2488 PAID Your transaction was successful. Transaction information Transaction ID 09T749974T110994Y . Date and time 27-Dec-2012 12:16:42 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX7000 . Total £120.00 GBP

2012-12-27 11:18:16 CUSTOMER CALLED WITH NEW CC DETAILS AND EMAIL ADDRESS CC 4561 0034 3648 7000 05/14 239 EMAIL cmalone3@sky.com.

2012-12-14 11:38:16 cancelled acc due to non payment of host

2012-12-10 20:32:39 CALANDER TO CANCEL THIS ACCOUNT DOWN ON FRIDAY IF NO RESPONSE TO EMAILS RE HOST

2012-12-10 20:30:32 Hi, You sky card is due to shut down for non payment of host , please can you provide credit card details for this payment. Many thanks, Regards, Carol

2012-11-08 09:45:05 DOWNGRADED TO ENT ONLY TO PROMPT RESPONSE FOR HOST

2012-11-08 09:44:35 CHANGED PIN TO 4957

2012-11-08 08:59:10 BOARD TO DG THIS CARD TODAY AND CHANGE PIN

2012-11-01 12:25:29 562 442 194 if end user doesnt get back to us downgrade on Wed 14 Nov 2012 at 06:00

2012-11-01 12:24:40 Hello, on 26 Oct 2012 we sent you Invoice Number: 2488 regarding the annual host fee for your sky card. Please reply with cc details or pay this invoice to avoid your card being disabled by our automated system. Regards Charlotte

2012-10-26 10:53:05 sent invoice direct to end user as they paid through invoice last year

2012-10-26 10:51:55 Invoice 26 Oct 2012 Invoice Number: 2488 To: Joe Maxson cmalone3@sky.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 562 442 194 100.00 100.00 Delete Edit Total £100.00

2012-10-26 10:47:41 Your current payment details Payment method: Credit Card Card type: VISA Card number: ************7408 Expiry date: 10/2012

2012-06-12 09:09:40 paid off balance £52.50 with 4561 0034 3638 7408 10.12 962 and added same

2012-02-06 10:32:22 Dear Sky HD Solutions Ltd, You received a payment of £100.00 GBP from (cmalone3@sky.com). To see all the transaction details, please log in to your PayPal account. It may take a few moments for this transaction to appear in your account. Buyer information Joe Maxson cmalone3@sky.com Instructions from buyer None provided Description Unit price Qty Amount 1009 £100.00 GBP 1 £100.00 GBP Total: £100.00 GBP Receipt No: 2384-5001-0407-1403

2012-01-30 16:22:12 Invoice Number: 1009 INVOICE STILL NOT BEEN PAID???

2012-01-11 09:44:47 reset pin again to 2194

2012-01-10 17:33:04 Billing address : 144 Rue Alfred Nobel, 64000 Pau France Email address for future host fees : Joe.Maxson@Halliburton.com Please activate SYSF26.80 4F31D40364924545 Sky World no HD Cc details4561 0034 3648 7000 10.12 421 Please confirm pin number is 2194.

2012-01-09 13:48:02 email from SIF asking if Richard had activated this card. not yet is the answer

2011-12-23 10:46:17 Previous Card 507 340 800

2011-12-20 15:12:33 reordered card via mysky chat

2011-12-14 13:43:49 Added dummy CC details to this acc (728113) Host fee due Cc declining and when contacted customer they are saying they dont have this card. They cc details are on payment the monthly subscription?? See if some1 contacts us when viewing goes off

2011-12-14 13:39:48 CC details at sky Payment Method: Credit Card Card Type: MASTERCARD Card Number: **********002295 Expiry Date: 11/2011 Payment Due Date: 26th of each month

2011-10-27 17:08:05 oct offer declined rec 2035. c/c 2295

2011-10-27 15:16:07 host declined, rec 2023 cc 2295

2011-10-26 19:39:11 Hi, Please provide c/c fro £100.00 annual host fee. Regards, Carol

2011-10-06 21:08:35 OFFERS JULY/SEP PAID REC 1533 C/C 2295 HOST DECLINED REC 1534 SAME C/C EMAILED END USER OFFERS 4 UPDATED

2011-10-06 21:07:30 Hi Paul, I have today paid a balance to sky on your behalf for £78.00, we received notification that payments made to sky in July , August and September were £26.00 short each month , this was due to an admin error. Annual host of £100.00 is due , shall i use c/c ending 2295 ? Regards, Carol

2011-10-06 20:58:59 Billing Period Charges Discounts Sky World (New) 26/05/11 - 25/06/11 £52.00 Viewing Subscription Discounted (New) 26/05/11 - 25/06/11 £26.00 CR Sky+ Subscription 26/05/11 - 25/06/11 £0.00 Sky World 26/05/11 - 25/06/11 £52.00 Credit for Cancellation of Sky World (New) 26/05/11 - 25/06/11 £52.00 CR Sky World (New) 13/05/11 - 25/05/11 £22.53 Viewing Subscription Discounted (New) 13/05/11 - 25/05/11 £11.27 CR Credit for Cancellation of Sky World (New) 13/05/11 - 25/05/11 £22.53 CR Sky TV total: £14.73 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 26/05/11 - 26/05/11 £0.50 Additional Charges total: £0.50 Payment due £15.23 Payment Received 23/05/11 £15.23 CR Account balance £0.00 Current Payment Details Your Current Payment Details are as follows: Payment Method: Credit Card Card Type: MASTERCARD Card Number: **********002295 Expiry Date: 11/2011 Payment Due Date: 26th of each month

2011-08-08 21:35:26 Sky World 26/07/11 - 25/08/11 £52.00 Viewing Subscription Discounted 26/07/11 - 25/08/11 £26.00 CR Sky+ Subscription 26/07/11 - 25/08/11 £0.00 Sky TV total: £26.00 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 26/07/11 - 26/07/11 £0.50 Additional Charges total: £0.50 Payment due on 26/07/11 £26.50 + Subscription 26/06/11 - 25/07/11 £0.00 Sky World 26/06/11 - 25/07/11 £52.00 Viewing Subscription Discounted 26/06/11 - 25/07/11 £26.00 CR Sky TV total: £26.00 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 26/06/11 - 26/06/11 £0.50 Additional Charges total: £0.50 Payment due on 26/06/11 £26.50

2011-07-27 12:47:16 2ND OFFER DECLINED £26 REC NUM 4157 CC 2295

2011-06-07 16:46:41 Sky world pack CC (2295) Exp 11/11 Pdd 26th each month Offer taken rec 2735 (002295)

2011-04-20 15:16:28 Added customer new cc details to acc (002295)

2010-12-31 13:08:00 repaired, requested sky world

2010-12-30 16:14:19 cancelled mag

2010-12-28 14:11:22 repaired, added sky+ function, changed package & added c/c details . PACE 6.3.18 9F2202 01036 68281 0407 0420 Sky world package.

2010-12-21 13:43:21 steve has collected cash and put on payment folder £50.00 to us on account from Steve.

2010-12-20 16:13:52 CB GAVE THIS CARD TO STEVE PATMAORE TO SELL

2010-12-16 15:36:26 gave to cb to sell in spain

2010-11-19 10:40:40 new 540 395 936 Previous Card 276 712 130

2010-11-16 16:42:47 reordered card

2010-11-03 21:47:04 507 340 800 if no response to d/g reorder card as Banny said card not on there system on tue 16/11/2010

2010-10-08 14:47:55 downgraded to variety mix

2010-10-07 14:28:39 Emailed and not in gmail to dg if no word bk

2010-08-16 13:26:56 THIS CARD IS ON FULL PACKAGE WITH SPORTS AND IS ACTIVE , ANNUAL HOST DUE DEC 10

2010-08-16 13:26:06 Bill details Payment received for your last bill, thank you. Amount owing from last bill£0.00 Sky TV Open Sky+ Subscription 26/08/10 - 25/09/10 £0.00 Entertainment Pack with Sports Pack 26/08/10 - 25/09/10 £41.00 Subtotal: £41.00 Packages: £41.00 Amount due £41.00 Payment will be collected by direct debit on 26/08/10

2009-12-22 09:32:19 card out to d&c 50 euros paid

2009-12-21 12:42:04 Forced signal sent- card active

2009-12-21 11:24:58 cmalone3 hood123

2009-12-21 11:24:35 Billing Status Most Recent Bill (12 December 2009) £40.90 Description Payment Status Amount -------------------------------------------------------------------------------- Current Balance: £40.90 Payment will be collected by Direct Debit on

2009-12-17 15:43:56 CARD RETURNED TO US BY D AND C

2009-10-09 14:37:06 P4 CARD SENT TO D AND C £75.00 ADDED TO OCT 09 ACCOUNTS AS HOST DUE

2009-10-06 10:50:30 NEW P4 CARD ARRIVED 507 340 800

2007-04-11 15:48:05 VIEWING SWITCHED BACK ON, CARD PAIRED, RECORDING FACILITIES ACTIVATED & UPGRADE TO 1C.