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Contract Number 240018198236
Card Number 702 976 101
MultiRoom Number
First NameMR Mike
Last NameBROWN
Address572 D
AddressThe Chase
Address
Town / CityESSEX
PostcodeSS12 9EX
Telephone01268 992217
Maiden NameCAREW
Sky Passwordchocolate (MIKE)
Date of Birth1980-07-19 00:00:00
e-Mailmb@post.alderney.ws
Sky Card Number702 976 101
Prev Sky Card Number519 496 335
Host Fee Paid2000-01-01 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2007-03-20 15:40:17
Modification Date2019-06-11 21:25:04
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky UsernameBROWNM60
MySky Passwordilovedogs
Contract StatusOutstanding Balance



2019-06-11 21:25:01     DO NOT REACTIVATE WITHOUT TAKING HOST FEE 03-08-2019



2019-05-22 13:55:42     I WENT TO CANCEL DD MANDATE AT BANK AND IT WAS ALREADY CANCELLED



2019-04-15 09:44:21     Dummy CC added Payment method: Payment Card Payment type: VISA Name on card: Mr M Brown Card number: **** **** **** 4233 Expiry date: 01/2021



2019-04-09 06:15:55     April sub declined Declined again - email to board Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2019-03-26 11:33:06     26/03/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018198236, MANDATE NO 0976 £11.00



2019-03-08 15:09:57     March sub paid Your transaction was successful. Transaction information Transaction ID 4T8227396C551012V Date and time 08-Mar-2019 16:09:33 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8543 Total £24.30 GBP



2019-02-26 11:52:58     26/02/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018198236, MANDATE NO 0976 £11.00



2019-02-07 06:51:49     February sub paid Your transaction was successful. Transaction information Transaction ID 3X6317707T954472C Date and time 07-Feb-2019 07:51:21 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8543 Total £24.30 GBP



2019-02-03 10:39:12     28/01/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018198236, MANDATE NO 0976 £11.00



2019-01-10 06:43:06     January sub paid Your transaction was successful. Transaction information Transaction ID 5L2730607N787694K Date and time 10-Jan-2019 07:42:50 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8543 Total £24.30 GBP



2018-12-27 11:57:36     27/12/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018198236, MANDATE NO 0976 £11.00



2018-12-12 13:02:32     December sub paid Your transaction was successful. Transaction information Transaction ID 3GD79898FH4986511 Date and time 12-Dec-2018 14:02:10 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8543 Total £24.30 GBP



2018-11-26 18:51:29     26/11/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018198236, MANDATE NO 0976 £10.10



2018-11-16 11:26:06     November sub paid Your transaction was successful. Transaction information Transaction ID 77R08591TW499445R Date and time 16-Nov-2018 12:25:43 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8543 Total £24.30 GBP



2018-10-28 20:43:44     26/10/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018198236, MANDATE NO 0976 £11.87



2018-10-25 10:16:09     Offer - £11.00 pm for 18 months. A £10 credit is applied to pay for admin fee. Calendar made.



2018-10-19 12:48:58     October sub paid Your transaction was successful. Transaction information Transaction ID 9T714101E3018652G Date and time 19-Oct-2018 12:48:41 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8543 Total £24.30 GBP



2018-09-26 18:32:32     26/09/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018198236, MANDATE NO 0976 £11.65



2018-09-19 15:37:39     September sub paid Your transaction was successful. Transaction information Transaction ID 9XK02915XU981102W Date and time 19-Sep-2018 15:37:23 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8543 Total £24.30 GBP



2018-08-29 06:57:57     29/08/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018198236, MANDATE NO 0976 £11.65



2018-08-17 08:51:21     August sub paid Your transaction was successful. Transaction information Transaction ID 34W76088UX691494G Date and time 17-Aug-2018 08:51:03 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8543 Total £24.30 GBP



2018-07-26 20:48:27     26/07/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018198236, MANDATE NO 0976 £11.65



2018-07-18 10:50:10     July sub paid Your transaction was successful. Transaction information Transaction ID 1KW88874B3890405T Date and time 18-Jul-2018 10:49:50 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8543 Total £24.30 GBP



2018-06-27 15:33:20     27/06/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018198236, MANDATE NO 0976 _ 11.65



2018-06-19 10:22:35     June sub paid Your transaction was successful. Transaction information Transaction ID 7YT63761L36070222 Date and time 19-Jun-2018 10:22:16 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8543 Total £24.30 GBP



2018-06-05 03:54:36     2018 HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 70B50579X4116991L Date and time 05-Jun-2018 03:54:13 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8543 Total £120.00 GBP



2018-05-29 16:36:05     29/05/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018198236, MANDATE NO 0976 _ 11.65



2018-05-18 08:51:15     May sub paid Your transaction was successful. Transaction information Transaction ID 4D860794HH161713U Date and time 18-May-2018 08:50:42 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8543 Total £24.30 GBP



2018-05-04 12:42:26     26/04/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018198236, MANDATE NO 0976 £11.65



2018-04-19 06:26:47     April sub paid Your transaction was successful. Transaction information Transaction ID 23Y73451FD878734S Date and time 19-Apr-2018 06:26:27 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8543 Total £24.80 GBP



2018-03-28 13:50:04     28/03/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018198236, MANDATE NO 0976 £10.80



2018-03-19 09:19:47     March sub paid Your transaction was successful. Transaction information Transaction ID 01D93157K16859529 Date and time 19-Mar-2018 10:19:18 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8543 Total £24.80 GBP



2018-03-02 11:28:52     28/02/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018198236, MANDATE NO 0976 £10.80



2018-02-20 11:16:13     Feb sub paid Your transaction was successful. Transaction information Transaction ID 47007561AK2347501 Date and time 20-Feb-2018 12:16:13 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8543 Total £22.80 GBP



2018-01-29 09:38:45     26/01/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018198236, MANDATE NO 0976 £10.80



2018-01-23 15:15:41     I have had a reply from my customers agent with new CC details for this card: 702976101 4462 9153 2135 8543 Exp 10/20 712



2018-01-17 09:57:17     It liiks like the CC the customer was paying sky when Santander was added in November is different from the CC we are taking subs from I have emailed dealer for new CC Thanks Hi Paul, CC details we have for this account have expired, please can you contact your customer for up to date CC Thank you. Carol



2018-01-17 06:17:09     Jan sub Your transaction was successful. Transaction information Transaction ID 5BG034946K782932V Date and time 17-Jan-2018 07:17:06 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8535 Total £22.80 GBP



2018-01-02 10:46:31     DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018198236, MANDATE NO 0976 £5.01



2017-12-19 10:04:50     dec sub Your transaction was successful. Transaction information Transaction ID 0VR2740563890235H Date and time 19-Dec-2017 11:04:11 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8535 Total £22.80 GBP



2017-11-24 15:40:05     Current payment method Payment method: Payment Card Payment type: VISA Name on card: MR M Brown Card number: **** **** **** 8543 Expiry date: 10/2020 Billing and package info TV £21.60 Original £21.60 Extra charges £0.30 Total £21.90 Added Santander DD You have successfully changed your payment method. Current payment details Payment method: Direct Debit Account holders name: MR M Brown Account number: ****6038 Sort code: ****28 Your new payment due date is 26th of each month Admin done for monthly subs 21st Original £22.80 4462 9153 2135 8535 01/18 718 Calendar reminder set to try for a new offer next year



2017-11-24 10:52:30     Reinstated account on-line with 50% off for 12 months = £10.95pm.



2017-11-16 15:11:16     Cancelled account and calendarized to reactivate with offer.



2017-06-27 08:34:34     2017 HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 2L403637DY948244B Date and time 27-Jun-2017 08:32:59 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8535 Total £120.00 GBP



2017-06-27 08:33:17     ACTIVE ACCOUNT Total due 21 Jun £21.90 Payment Received - £21.90 21 Jun What you still owe £0.00 CC AT SKY Your current payment details Payment method: Credit Card Card type: VISA Card number: ************8535 Expiry date: 01/2018



2016-05-30 19:57:27     JUNE 2016 HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 30N08780EF9666347 Date and time 30-May-2016 19:55:36 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8535 Total £120.00 GBP



2016-05-30 19:56:52     Invoice 30 May 2016 Invoice Number: 9087 To: 508 383 700 TSW Total 1.00 HOST FEE 120.00 120.00 Delete Edit Total £120.00



2016-05-30 19:51:00     ACTIVE ACCOUNT ON ORIGINAL PACKAGE Your current payment details Payment method: Credit Card Card type: VISA Card number: ************8535 Expiry date: 01/2018



2016-01-22 14:55:56     You've now begun your 31 day notice period to leave Sky Movies. If you change your mind, we’d love to welcome you back at any time.



2015-08-04 10:50:47     Set pin to 6101



2015-08-03 16:22:51     Paid part OSB of £36.50 with client's CC and had remaining £36 credited towards account. Got Family overridden to Original + Movies to save client having to get another viewing card. Early termination charge of £22 going to come off separate from normal Sky bill for this but will save the client paying for Family. Added client's CC and paired to box.



2015-08-03 15:13:23     New client called with details for activation. 4E0904 0285040344 Package supposed to be Original + Movies but account is stuck on Family so will try to get offer on the Movies bundle. 4462 9153 2135 8535 01/18 718 Client contact number. 637113103



2015-08-03 14:36:27     client paid €120 so DO NOT charge deposit



2015-08-03 14:30:08     card out to northsat - 637 113 103. will call to acivate



2015-06-12 10:04:10     Can't be downgraded as it's in a 12 month contract with Family. Added Dummy DD : 08 71 99, 34429728. Sky HD Solutions 09:56 (6 minutes ago) Reply to me Hi, This was activated in march as an nsat replacement card. The client has since decided to have IPTV instead and has returned the box and card to ROB who will bring it in next week. Meanwhile can we downgrade and add a dummy cc to this account until i can move the card on? Thanks Grace



2015-02-18 12:29:03     Card paired to box again. Version : 4f3109 Serial : 03742720841 ID : B 2BDE 1C0A



2015-02-18 09:38:54     Card activated in box and upgraded to Family. Customers payment details added to account. 4546 6390 2352 1816 9/19 205



2015-02-16 15:15:55     Your transaction was successful. Transaction information Transaction ID 0JF244301P120660W Date and time 13-Feb-2015 15:16:50 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX1816 Total £120.00 GBP



2015-02-16 15:15:39     Invoice 13 Feb 2015 Invoice Number: 7102 To: 508 383 700 TSW RENEWAL skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 508 383 700 TSW RENEWAL PREVIOUS CARD WAS 02/02/2015 120.00 120.00 DeleteEdit Total £120.00



2015-02-16 15:15:26     Hi, Please take 120GBP (40 to banny) Cancelled 2/2/15 installer- B&O 4546 6390 2352 1816 9/19 205 Philip Hurst



2015-02-16 09:39:29     sent via seur to PHILIP HURST to replace 508 383 700. 4F3109 03742720841 family bundle. will advise when in place



2015-02-03 14:56:32     CB TAKEN CARD TO SPAIN 04/01/15



2015-01-27 11:01:45     Replacement card arrived in office today.



2015-01-22 14:45:59     Reinstated on Original and reordered card, Cleared balance for free. Dummy DD : 08 71 99, 34429728



2013-08-01 08:44:55     Payment due on 21 Jul £15.87



2012-11-14 09:06:23     HI Please give 31 days notice of cancellation . Terri Hi ,This card has been off for over 1 year due to an OB. If your customer is paying monthly subs to sky it is not for this card. Regards, Carol



2011-12-23 17:46:12     PHONED SKY AND APPARANTLY THIS ACCOUNT WAS CANCELLED IN JULY?



2011-11-21 16:57:54     SIF SAID THIS IS NOT THERE CUSTOMER



2011-11-21 10:59:36     Emailed SIF for CC details Hi, Host fee is due on this acc please advise.



2011-11-02 16:57:18     OFFER FOR JUNE £7.69 DUE IF CUSTOMER PAYD BALANCE AND GETS VIEWING BACK ON , HOST ALSO DUE



2011-11-02 16:55:58     STATEMENT OF FIRST OFFER Statement date: 07/05/11 Print CSV PDF Payment received for your last bill, thank you. Amount owing from last bill £0.00 Sky TV £12.81 Billing Period Charges Discounts 2 Pack 21/05/11 - 20/06/11 £20.50 Viewing Subscription Discounted 21/05/11 - 20/06/11 £5.13 CR 2 Pack 06/05/11 - 20/05/11 £10.25 Viewing Subscription Discounted 06/05/11 - 20/05/11 £2.56 CR Credit for Cancellation of 2 Pack 06/05/11 - 20/05/11 £10.25 CR Sky TV total: £12.81 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 21/05/11 - 21/05/11 £0.50 Additional Charges total: £0.50 Payment due on 21/05/11 £13.31 Payment Received 19/05/11 £13.31 CR Account balance £0.00 C/C DECLINED FOR JUNE PAYMENT NOW O/B ON ACCOUNT Statement date: 07/06/11 Print CSV PDF Understanding your bill This bill is affected by changes to your account You have removed Sky TV We'll only charge you for the days you use a service or subscription. If you cancel a service that we charge for in advance, you may see credits on your bill, refunding advance payments that would have covered the service or subscription you cancelled. Help understanding my bill To understand how the total of your bill has been calculated it helps to look carefully at the range of dates each charge and credit applies to. Payment received for your last bill, thank you. Amount owing from last bill £0.00 Sky TV £15.37 Billing Period Charges Discounts 2 Pack 21/06/11 - 20/07/11 £20.50 Viewing Subscription Discounted 21/06/11 - 20/07/11 £5.13 CR Sky TV total: £15.37 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 21/06/11 - 21/06/11 £0.50 Additional Charges total: £0.50 Payment due on 21/06/11 £15.87 Credit Card Declined 20/06/11 £15.87 CR Payment Received 18/06/11 £15.87 CR Account balance £15.87



2011-10-24 19:03:14     Payment on your account is overdue Please check your payment details to see if there has been a mistake, for example if you changed your card or bank account without telling us the payment may have failed. You can easily top up your account with a one-off payment. See our late and failed payments help article for more information. If you made a payment in the last few minutes, please ignore this alert. Amount owing from last bill £15.87 Payment due on 21/10/11 £15.87 Your bill is overdue. osb since july-oct



2011-05-25 12:08:40     offer taken rec 2498 (290055)



2010-11-01 14:16:19     HOST FEE TAKEN REC 1108 (290055)



2010-10-29 10:45:00     Active acc on 2 mix pack, CC (0055) on acc, Payment due date 21st of each month.



2010-02-12 15:04:25     Sent replacement card to SIF



2010-02-08 16:27:33     replacement card in 2day card being sent up 519 496 335 Previous Card 276 752 227



2010-02-04 16:49:29     ordered card



2010-02-02 17:28:02     account is already active



2010-01-13 09:59:58     UNCANCELLED ACCOUNT, REMOVED HD SUBS, REPAIRED, ADDED C/C 290055 & UPGRADED TO VAR/KNOW



2010-01-13 09:24:32     HOST FEE PAID £100 7606 NEW CLIENT



2009-12-02 11:34:02     CARD SENT TO SIF ALL FEES DUE ON ACTIVATION



2009-11-27 10:38:17     ignore note below sky in france has issued new card 508 776 986 we will send this card to replace the one he has given



2009-11-27 10:11:41     sent to replace 508 777 034 viewing abroad 18-11-09 at 09:08 HOST FEE PAID £100 7006



2009-11-06 09:42:03     d'graded from full package with HD to music mix viewing until 07/12/09 final bill : 21/11/09 for 0.94 pence



2009-11-02 18:04:23     Billing Status Most Recent Bill (07 October 2009)£57.75 18/10/2009 Payment Received £57.75 CR Current Balance: £0.00 Payment will be collected by credit card on, or soon after, your payment due date 21/10/2009



2009-10-15 12:27:16     mb@postalderney.ws BROWNM60 ilovedogs



2009-10-09 12:43:39     P4 CARD 503 300 899



2007-06-21 13:46:07     ADDED HD SUSCRIPTION AND REPAIRED CARD TO BOX.



2007-05-25 09:23:39     NEW ACTIVATION MARCH SKY+ BOX Paid OB of £15 with cust CC (1002) added cust CC to ACC (1002) Upgraded to Sky world. Paired to Sky+, activated recording.