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Contract Number 240018212516
Card Number 808 143 960
MultiRoom Number
First NameMR TREVOR
Last NameSMITH
Address550A The Chase
AddressWickford
Address
Town / CityESSEX
PostcodeSS12 9EX
Telephone01268 997848
Maiden NamePARIS
Sky PasswordTREVOR
Date of Birth1983-03-18 00:00:00
e-Mailpcochrane@post.alderney.ws
Sky Card Number808 143 960
Prev Sky Card Number705 376 861
Host Fee Paid2017-09-14 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2007-03-20 15:40:05
Modification Date2019-11-15 03:15:49
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number3195608
MySky Usernamejcochrane3
MySky Passwordlashes2222
Contract StatusViewing Abroad



2019-11-15 03:12:35     13/11/2019 BANK GIRO CREDIT REF SKY DIGITAL, 00240018212516 £2.20 (Credit)



2019-10-07 23:43:47     MULTIROOM ONE 808 508 691 THIS CARD WAS SENT TO SIF AS A REPLACEMENT FOR VA CARD 808 143 960 Entertainment HD Sending card 808 508 691



2019-10-01 14:41:49     THIS ACCOUNT HAS BEEN SWITCHED OFF BY SKY WE WILL NEED TO SEND A REPLACEMENT CARD TO SIF HOST FEE DUE DATE 01-09-2020



2019-09-26 12:44:59     26/09/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018212516, MANDATE NO 0320 £39.00



2019-09-25 13:43:05     CARDS ON ACCOUNT PRIMARY 808 143 960 SIF ENTERTAINMENT WE TAKE MONTHLY SUBS MULTIROOM ORDERED 25/09/2019



2019-09-25 13:41:15     Ordered a multiroom card



2019-09-23 14:18:56     Paired card to box 808 143 960 4f7006 03784264640 84073D8F3026D9129 Santander already on account Payment method: Direct Debit Account holders name: MR Trevor Smith Account number: ****6038 Sort code: ****28 I have set up monthly subs



2019-09-23 14:15:23     Deposit + Sept sub Your transaction was successful. Transaction information Transaction ID 4KW05767D0292662S Date and time 23-Sep-2019 14:14:46 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9312 Total £54.00 GBP



2019-09-23 14:11:32     TOTAL DUE £39.00 26 September 26 October £39.00 26 November £39.00 26 December £46.83 Call to remove Sports and HD before this bill In contract until January so we can't remove Sports and HD Customer should only be paying £27 per month. We will have to pay Sky and take subs, we will lose £12 per month, £36 total Early termination fees would be £60



2019-09-23 14:05:11     SIF emailed to activate Package: Entertainment 5137 7831 8234 9312 09/22 153 Box details: 4f7006 03784264640 84073D8F3026D9129



2019-09-10 07:00:43     CARD WAS SENT TO SIF CARD FEE HAS BEEN PAID FOR 6 CARDS Your transaction was successful. Transaction information Transaction ID 9JB789721T644771K Date and time 09-Sep-2019 22:06:10 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX4087 Total £720.00 GBP 807 146 543 806 679 692 806 679 387 808 143 820 808 143 705 808 143 960



2019-09-03 15:00:13     CARD IN STOCK GLASGOW



2019-09-01 14:12:45     REORDERED CARD ARRIVED AT TERRY'S Mr T Smith 550a The Chase SS12 9EX 705 376 861 > 808 143 960 PACKAGE ENTERTAINMENT SPORTS HD



2019-08-28 11:44:53     reordered card



2019-08-27 16:27:08     SATFOCUS NOT RENEWING BOARD TO REORDER CARD CALANDER DONE TO ADD DUMMY IN 2 WEEKS INCASE DID NOT ARRIVED OR NOT SOLD



2019-08-27 13:18:08     27/08/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018212516, MANDATE NO 0320 £39.00



2019-07-26 11:42:51     26/07/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018212516, MANDATE NO 0320 £39.00



2019-06-26 11:40:58     26/06/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018212516, MANDATE NO 0320 £34.80



2019-05-28 22:08:27     28/05/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018212516, MANDATE NO 0320 £33.00



2019-04-26 12:06:41     26/04/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018212516, MANDATE NO 0320 £33.00



2019-03-26 11:25:15     26/03/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018212516, MANDATE NO 0320 £31.00



2019-02-26 11:40:29     26/02/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018212516, MANDATE NO 0320 £31.00



2019-02-05 13:20:14     05/02/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018212516, MANDATE NO 0320 £31.00 THIS IS JANUARY SKY PAYMENT



2018-12-27 11:26:56     27/12/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018212516, MANDATE NO 0320 £31.00



2018-11-26 18:47:10     26/11/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018212516, MANDATE NO 0320 £31.00



2018-10-28 20:40:26     26/10/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018212516, MANDATE NO 0320 £31.00



2018-09-26 18:26:15     26/09/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018212516, MANDATE NO 0320 £31.00



2018-09-21 15:02:03     host and year upfront paid 29/08/2018 TRANSFER FROM 1/URBAN , ANDRE 2/SPOECKER WEG. REF: 0015 2242 696 0165930 £7,712.00 31/08/2018 TRANSFER FROM 1/URBAN , ANDRE 2/SPOECKER WEG. REF: 0015 2242 696 0166454 £8,000.00



2018-09-21 15:01:49     Dear SatFocus Thank you for your payment of £ 15712.00 towards Invoice Number 9936



2018-08-29 06:52:04     29/08/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018212516, MANDATE NO 0320 £41.00



2018-08-23 13:33:40     SATFOCUS WITH TO RENEW THIS CARD FOR ANOTHER YEAR INVOICE SENT 24 Aug 2018 Invoice Number: 9936 PAID BY BANK TF 31/08/2018 MONTHLY SUBS £73.50 HOST FEE £100 TOTAL FOR THIS ACCOUNT £982.00 FOR YEAR



2018-07-26 20:03:32     26/07/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018212516, MANDATE NO 0320 £29.27



2018-07-17 11:19:50     Offer - £31.00pm for 18 months. I have removed Kids and Box Sets for a greater discount but if the customer complains reinstate as necessary. A one-off £10 admin fee applies next month. Calendar made.



2018-06-27 13:04:26     27/06/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018212516, MANDATE NO 0320 _ 36.75



2018-05-29 16:19:14     29/05/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018212516, MANDATE NO 0320 _ 36.75



2018-05-04 12:33:27     26/04/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018212516, MANDATE NO 0320 £36.75



2018-03-28 13:28:14     28/03/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018212516, MANDATE NO 0320 £35.75



2018-03-02 08:35:33     28/02/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018212516, MANDATE NO 0320 £35.75



2018-01-29 09:35:14     26/01/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018212516, MANDATE NO 0320 £35.75



2018-01-01 21:06:14     29/12/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018212516, MANDATE NO 0320 £35.75



2017-11-28 14:50:48     28/11/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018212516, MANDATE NO 0320 £35.75



2017-10-26 14:04:14     Banking info Paid a year upfront October 2017 - October 2018 Family + Sports HD £858.00 £73.50/month



2017-10-26 14:02:29     26/10/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018212516, MANDATE NO 0320 £35.75



2017-09-27 11:01:18     27/09/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018212516, MANDATE NO 0320 £83.03 Double bill



2017-09-20 15:02:13     Invoice 9757 paid via bank transfer. 13/09/2017 TRANSFER FROM 1/URBAN , ANDRE 2/SPOECKER WEG. REF: 0015 2242 696 0109839 £8,000.00 14/09/2017 TRANSFER FROM 1/URBAN , ANDRE 2/SPOECKER WEG. REF: 0015 2242 696 0110053 £8,286.00



2017-09-01 08:59:26     Invoice Number: 9757 AWAITING PAYMENT 705 376 861 Renewal Family , Sports HD October 2017 to October 2018 £858.00 Hosting fee from October 2017 to October 2018 £100.00



2017-08-18 08:51:57     Did the admin & calendarised.



2017-08-16 17:01:41     This is another account that Steve cancelled and didn't reinstate in time so the client contacted us about it being off. Reinstated account on Box Sets, Sports + HD with 50% off for 12 months. Re-added Santander to account = £35.75pm.



2017-07-27 01:57:32     26/07/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018212516, MANDATE NO 0320 £18.29



2017-07-11 09:04:46     Cancelled for offer



2017-06-30 01:51:47     28/06/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018212516, MANDATE NO 0320 £32.20



2017-05-26 15:52:53     26/05/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018212516, MANDATE NO 0320 £32.20



2017-04-26 02:41:06     26/04/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018212516, MANDATE NO 0320 £32.20



2017-03-30 19:53:21     28/03/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018212516, MANDATE NO 0320 £32.20



2017-02-28 14:07:50     28/02/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018212516, MANDATE NO 0320 £32.20



2017-01-26 10:26:21     26/01/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018212516, MANDATE NO 0320 £32.20



2016-11-28 12:06:40     28/11/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018212516, MANDATE NO 0320 £32.20



2016-10-26 11:54:10     26/10/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018212516, MANDATE NO 0320 £32.20



2016-09-28 10:42:09     28/09/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018212516, MANDATE NO 0320 £32.20



2016-09-16 14:38:55     Invoice Number: 9348 PAID 705 376 861 Renewal Family , Sports HD October 2016 to October 2017 £858.00 Hosting fee from October 2016 to October 2017 £100.00



2016-09-02 14:25:27     Invoice Number: 9348 AWAITING PAYMENT 705 376 861 Renewal Family , Sports HD October 2016 to October 2017 £858.00 Hosting fee from October 2016 to October 2017 £100.00



2016-08-26 10:26:42     26/08/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018212516, MANDATE NO 0320 £32.20



2016-08-18 19:50:59     26 Aug - 25 Sep A month in advance Box Sets with Sports HD - including discounts Box Sets with Sports HD £71.50 Viewing Subscription Discounted - £39.30 Total £32.20 Total £32.20



2016-08-11 13:53:30     Offer - 60% off for 12 months



2016-07-28 10:35:37     27/07/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018212516, MANDATE NO 0320 £32.20



2016-06-29 09:19:19     28/06/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018212516, MANDATE NO 0320 £32.20



2016-05-26 11:38:13     26/05/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018212516, MANDATE NO 0320 £31.75



2016-04-27 11:02:28     DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018212516, MANDATE NO 0320 £29.85



2016-03-30 13:39:41     DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018212516, MANDATE NO 0320 £29.85



2016-02-29 09:57:45     26/02/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018212516, MANDATE NO 0320 £29.85



2016-01-27 09:56:58     27/01/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018212516, MANDATE NO 0320 £29.85



2016-01-05 10:22:06     30/12/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018212516, MANDATE NO 0320 £29.85



2015-11-26 09:35:38     26/11/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240018212516, MANDATE NO 0320 £19.40



2015-09-14 15:05:48     Invoice Number: 7990 Paid 705 376 861 Renewal Family , Sports HD October 2015 to October 2016 £801.00 Hosting fee from October 2015 to October 2016 £100.00



2015-09-01 12:02:57     CARD PAYMENT TO SKY SUBSCRIPTION,45.08 GBP ON 26-08-2015



2015-08-26 15:04:17     Offer applied. Bills should start showing up on Santander either in November or December 2015



2015-08-26 12:11:16     Reinstated on Family + Sports + HD with 60% off till July 2016 + £100 credit on account. Check account later to ensure offer has went through. Shouldn't see any bills from this account until 26th of December I'm sure. Paired to box. 4F7005 03782190629 84070DB24026D9129



2015-08-26 09:46:23     Paid OSB of £45.08 with Santander but then Sky said their billing system was acting up so it wouldn't let them add payment details and as such wouldn't let them reinstate the account. Need to call back later to try and reactivate the service.



2015-08-19 12:01:07     Card being used to replace Satfocus VA card 507 943 165 Box details for when Satfocus email in to paid the card to the box. 4F7005 03782190629 Note from previous card : 09-10-14 at 11:36 INVOICE 0072 PAID £751; CARD FEE + 1 YR SUBS 09/10/2014 TRANSFER FROM URBAN , ANDRE SPOECKER WEG 23. REF: 0015 2242 696 0021159 £9,012.00 carol burt Edit



2015-05-12 13:40:36     Card sent to Satfocus as Spare.



2015-04-28 16:01:04     Card in office.



2015-04-27 10:33:20     Card arrived at Terry's 554 401 307 > 705 376 861



2015-04-23 15:37:35     Reinstated on Original and reordered card, cleared balance for free. Dummy DD : 08 71 99, 34429728 Changed address from 550 to 550A The Chase.



2015-04-22 16:45:45     Added to reinstates folder.



2014-10-16 13:03:06     You have no payment details stored For an easier way to pay, we recommend you add payment details. Add payment details Latest bill Opening balance Carried forward from last month's bill £47.35



2014-05-19 13:41:27     host fee due date was 31-08-2014



2013-07-26 14:46:17     USED ADDRESS FOR 590 764 197



2013-06-25 09:43:42     I have today refunded the 2 payments £100 and ££47.35.



2013-06-24 13:49:40     tried to reorder card but card has been inactive at sky for just under a year



2013-06-24 13:42:48     added dummy cc Your new payment details: Payment method: Credit Card Card type: MASTERCARD Card number: ************0844 Expiry date: 03/2014



2013-06-24 13:39:49     last two notes were by carol burt



2013-06-24 13:13:18     CUSTOMER CALLED RE PAYMENT THAT WE HAVE TAKEN LAST YEARS HOST , THIS YEARS HOST AND THE SKY CARD DEPOSIT THIS CUSTOMER HAS NOT HAD SKY FOR OVER A YEAR PLEASE REMOVE CUSTOMERS PAYMENT DETAILS AND REORDER THIS CARD ASAP CUSTOMER IS CALLING BACK THIS EVENING RE REFUND



2013-06-20 12:16:51     Your transaction was successful. Transaction information Transaction ID 9TD8624544478742K . Date and time 20-Jun-2013 12:01:16 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX8426 . Total £47.35 GBP



2013-06-20 12:09:33     Invoice 20 Jun 2013 Invoice Number: 3487 To: 554 401 307 steve patmore skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 14 1.00 SKY CARD DEPOSIT 47.35 47.35 Delete Edit Total £47.35



2013-06-20 12:08:51     Payment due on 27 Aug £47.35



2013-06-20 12:02:53     THERE WERE NO PAYMENT DETAILS STORED AT SKY I HAVE ADDED CUSTOMERS DETAILS Your new payment details: Payment method: Credit Card Card type: VISA Card number: ************8426 Expiry date: 05/2014



2013-06-20 12:00:44     c/c 4544 2000 0521 8426 05/14 885



2013-06-02 12:30:14     HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 87H581721S254251W . Date and time 02-Jun-2013 12:30:09 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX8426 . Total £100.00 GBP



2013-06-02 12:27:19     Invoice Number: 3239 To: 554 401 307 steve patmore skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 554 401 307 100.00 100.00 Delete Edit Total £100.00



2012-06-09 13:27:54     THERE WERE NO NOTES IN SATCLICK TO SAY THIS PAYMENT HAD ALREADY BEEN TAKEN THIS PAYMENT WILL NEED TO BE REFUNDED



2012-06-09 12:16:30     INVOICE 1573 PAID Your transaction was successful. Transaction information Transaction ID 3MH180930K381901Y . Date and time 09-Jun-2012 12:15:10 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX8426 . Total £100.00 GBP



2012-06-09 12:13:27     ACCOUNT ACTIVE Your current payment details Payment method: Credit Card Card type: VISA Card number: ************8426 Expiry date: 05/2014



2012-06-01 09:07:43     Invoice 01 Jun 2012 Invoice Number: 1753 To: 554 401 307 steve patmore skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 554 401 307 100.00 100.00 Delete Edit Total £100.00



2012-05-29 16:45:37     mysky details updated below



2012-05-29 16:44:42     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************8426 Expiry date: 05/2014



2011-08-15 09:16:13     upgraded to sports world



2011-08-13 16:57:25     £100.00 HOST FEE PAID REC 106 C/C 8426



2011-08-13 13:23:27     Paired card to 122.051 4E0910 0285552939



2011-08-11 11:12:02     CARD SENT TO STEVE FOR SALE



2011-08-11 10:47:31     NEW 554 401 307 Previous Card276 771 011



2011-08-08 16:28:28     reordered card as no customer contact



2011-06-06 16:48:43     downgraded to variety



2011-06-02 13:15:42     Host fee DECLINED rec 2642 (952016)



2011-06-02 11:57:45     CANT GET INTO MY SKY



2010-07-06 16:34:20     Host fee taken rec 0047 (952016)



2010-06-22 14:00:21     MESSAGE PUT IN GOOGLE CALANDER TO PHONE CLIENT ON 05/07/2010 FOR HOST PAYMENT



2010-06-21 21:15:22     host declined 9098 and 9099



2010-01-30 11:20:39     Repaired to 1.22.047 4E0910 0285852939



2010-01-22 13:40:05     END USER - JOSEPH 0034 956 792 007



2010-01-19 15:27:44     Forced signal sent - card active



2010-01-19 09:45:20     P4 card arrived 517 100 343



2009-08-31 15:50:52     Taken host fee £100 5947



2008-10-22 14:39:02     CHANGED C/C WITH SETANTA END 823817



2008-10-22 14:29:58     REPAIRED CARD



2007-09-05 10:07:47     added setanta to account using cust c/c(8426)



2007-09-05 09:52:18     Paid osb of £34.00 with cust c/c(8426) ACTIVATION paired card to new set top box upgraded from 2mix to sports package added cust c/c details to acc(8426) viewing on



2007-05-25 11:06:09     NEW ACTIVATION MARCH CONTRACT RECIEVED Paid OB of £15 with cust CC (7063) Added cust CC to ACC (7063) Activated viewing.



2007-04-27 09:30:50     CANCELLED AT BANK



2007-03-29 15:50:56     CARD ORDER DATE 15/03/2007