Transactions

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Contract Number	240019674706
Card Number	584 080 584
MultiRoom Number
First Name	MR Robert
Last Name	RATHBORNE
Address	519 The Chase
Address	WICKFORD
Address
Town / City	ESSEX
Postcode	SS12 9EX
Telephone	01268 998247
Maiden Name	BUCKLEY
Sky Password	football
Date of Birth	1978-04-16 00:00:00
e-Mail	robrathbourne@post.alderney.ws
Sky Card Number	584 080 584
Prev Sky Card Number	552 961 583
Host Fee Paid	2014-01-17 00:00:00
Host Fee Due	2000-01-01 00:00:00
Create Date	2007-02-14 11:18:19
Modification Date	2014-12-11 11:47:06
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Username	ROBERTRATHBOURNE
MySky Password	buckley12
Contract Status	Outstanding Balance

2014-12-11 11:46:24 HOST FEE WAS DUE 26/03/2015

2014-12-11 11:45:28 OSB ON ACC Total due 15 Dec £121.99

2014-12-11 11:44:25 Come back to a free Samsung GALAXY 7" Tab 4 OR 50% off any Sky TV Bundle for 12 months

2014-05-21 15:54:57 paid osb £135 with cust cc 4940197095190459 06/17 376. added same

2014-04-19 19:39:26 CUSTOMER HAS FLASHING MESSAGE ON SCREEN OB ON ACCOUNT Variety with Sports & Movies HDYour package has changed name 15 Apr - 14 May £67.25 Variety with Sports & Movies HDYour package has changed name 15 Mar - 14 Apr £67.25 Yours at no extra cost Sky TV total: £134.50 Additional Charges Show £0.50 Payment due on 15 Apr £135.00

2014-03-28 18:29:18 Hi, No money has been taken from my account for March, just want to make sure that I don't get cut off this weekend. Please can you tell me if anything is out standing on my account. Thanks Hi, Your next payment at sky is not due until 15th April. Carol

2014-03-27 15:51:09 Add New CC details to sky at customers request 4940197095190459 06/17 376

2014-03-03 15:41:34 Paid off OSB £135 with cust CC and added details for future payments. 5489061914658597 11/16 655

2014-03-03 12:09:03 OSB £135 on account have advised client for CC details

2014-01-17 11:40:20 Your transaction was successful. Transaction information Transaction ID 7WJ05862KV8564227 Date and time 17-Jan-2014 12:36:38 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0459 Total £100.00 GBP

2014-01-17 11:38:25 Invoice 17 Jan 2014 Invoice Number: 5059 To: 584 080 584 end user skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00

2014-01-17 11:36:43 Amount owing from last bill £67.75 Payment due on 15 Jan £67.75 Payment Received 03 Jan - £67.75 Account balance £0.00

2014-01-14 12:55:15 584 080 584 - if client hasnt replied to email about host - downgrade on Fri 10 Jan 2014 at 10:30

2014-01-14 12:52:52 Hello, Please can you confirm if the funds are in your bank account as your annual host fee is now due to be taken? Regards Charlotte

2014-01-14 11:27:18 Check your information Some of your information may be missing or incomplete. Please check the following items: ?15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.

2014-01-06 10:37:24 Have advised the End user Host fee is £100.

2014-01-03 14:37:12 Hello, After our conversation earlier I would like to notify you that your annual host fee is due. Please let me know when there are funds in your account or we can send you an invoice if you would prefer. Regards Charlotte

2014-01-03 09:45:03 this client only puts enough money in his uk account to make his payments each month - probably best to notify the client before taking host

2014-01-03 09:43:50 paid ob with cc 0459 and added same

2014-01-03 09:37:30 client not happy as his card declined because we took the deposit Billing Period Charges Entertainment Extra with Sports and Movies HD 15 Dec - 14 Jan £67.25 Yours at no extra cost Sky TV total: £67.25 Additional Charges Show£0.50 Payment due on 15 Dec £67.75 Payment Received 15 Dec - £67.75 Credit Card Declined 16 Dec £67.75 Account balance £67.75

2013-12-03 15:30:13 Invoice 03 Dec 2013 Invoice Number: 4715 To: 584 080 584 STL skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00

2013-12-03 15:27:44 Your transaction was successful. Transaction information Transaction ID 1G96882513101221F Date and time 03-Dec-2013 16:16:44 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0459 Total £67.75 GBP

2013-11-20 14:15:17 Check your information Some of your information may be missing or incomplete. Please check the following items: ?15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.

2013-11-20 14:12:49 Invoice 20 Nov 2013 Invoice Number: 4621 To: 584 080 584 stl skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 sky card deposit 67.75 67.75 Delete Edit Total £67.75

2013-11-20 14:05:15 Sky TV Show £67.25 Additional Charges Show £0.50 Payment due on 15 Nov £67.75 Payment Received 15 Nov - £67.75

2013-07-30 16:47:10 Paid off OSB £61with cust CC and added details to the acc 4940 1970 9519 0459 06/17 376 End user steve 0034 664 659 688

2013-07-01 11:29:16 paid off osb with cc 0459 and added same

2013-07-01 11:23:50 Billing Period Charges HD Pack Discounted 15 Jun - 14 Jul - £5.25 Entertainment Extra with Sports and Movies HD 15 Jun - 14 Jul £65.75 Yours at no extra cost Sky TV total: £60.50 Payment due on 15 Jun £60.50 Your bill is overdue. Please make a payment as soon as possible. Make a payment Credit Card Declined 16 Jun £60.50 Payment Received 15 Jun - £60.50 Account balance £60.50

2013-06-01 18:06:30 paid ob with cients cc 4940197095190459 12/16 868 Steve Knott stevenknott@hotmail.com 0034 664659688

2013-04-07 17:33:12 old host fee due date was 29-06-2013

2013-04-01 12:15:42 STEVE GAVE CARD TO EDDIE - NO MONEY

2013-03-26 14:22:44 I have reset the pin number to 5584

2013-03-26 12:29:15 Repaired card to new box, on full pack with HD, got HD for £5 for 6 months. Added customers cc details to acc. 4F31A4 03340979436 4940 1970 9519 0459 12\16 cvc 868

2013-02-27 16:31:35 CARD SENT TO STEVE PATMORE

2013-02-22 15:08:38 DOWNGRADED TO ENT ONLY TO PREVENT A LARGE BALANCE

2013-02-22 14:49:15 OLD OLD CARD 506 843 549

2013-02-22 14:35:58 Current bill Previous bills Charges on next bill Statement date: 01/02/13 Print CSV PDF Payment received for your last bill, thank you. Amount owing from last bill £0.00 Sky TV Hide details Billing Period Charges Discounts Sky+ Subscription 15/02/13 - 14/03/13 FREE Entertainment Extra with Sports and Movies HD 15/02/13 - 14/03/13 £65.75 ESPN 15/02/13 - 14/03/13 £10.00 Sky 3D 15/02/13 - 14/03/13 FREE Sky TV total: £75.75 Additional Charges Show details £0.50 Payment due on 15/02/13 £76.25 Payment Received 12/02/13 £76.25 CR Account balance £0.00

2013-02-22 14:32:52 NEW CARD 584 080 584 ARRIVED AT THE OFFICE

2013-02-19 14:02:59 REORDERED CARD Jesu: I have re-placed the viewing card and you will receive it in next 3 to 5 working days :-)

2012-08-17 11:30:01 added 3d

2012-08-16 14:46:56 made up additional mysky user rob.rathborne12@post.alderney.ws *Username: ROB.RATHBORNE12 password strawberry mother born glasgow

2012-06-14 14:20:56 set upadditional mysky Username: ilovesky Name: Jeni Rathborne Date of Birth: 16-04-1978 Email: jeni.rathborne@post.alderney.ws Password: nudeglitter

2012-06-12 09:52:25 Upgraded back to full pack, with Espn

2012-06-12 09:41:17 You've Received New Funds! Dear Sky HD Solutions Ltd, This email confirms that you have received a payment for 100.00 GBP from Michael Kirwan. Receipt ID: 4829-4415-1066-8285 The number above is the buyer's receipt ID for this transaction. Please retain it for your records so that you will be able to reference this transaction for customer service. View the details of this transaction online Payment details Total amount: £100.00 GBP Currency: British Pounds Transaction ID: 0WA371906E4763646 Quantity: 1 Invoice ID: 1793 Buyer: Michael Kirwan

2012-06-10 20:59:39 I HAVR RESENT INVOICE DIRECT TO CUSTOMER Hi Mike, I have forwarded you an invoice for host fee , if you follow the link you can make payment online , alternately i can take payment for you if you provide c/c details. Regards, Carol

2012-06-10 20:58:56 Hi, Could you please let me know what details you need so that I can make payment. Alternatively please call me on 00447912895784. Thanks, Mike

2012-06-05 13:20:39 TRIED TO TAKE HOST PAYMENT AND THIS C/C ON FILE DECLINED Check your information Some of your information may be missing or incomplete. Please check the following items: ?15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.

2012-06-05 13:18:09 INVOICE CREATED TO TAKE HOST Invoice 05 Jun 2012 Invoice Number: 1793 To: Mike Kirwan skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 552 961 583 100.00 100.00 Delete Edit Total £100.00

2012-06-05 13:15:08 C/C ON ACCOUNT 4659 4216 7623 8219 09 12 642

2012-06-05 13:14:39 Hi Mike, Your annual host fee is now over due , shall i take the payment from your c/c we have on file ? Regards, Carol

2012-05-28 13:20:12 Further to our telephone conversation I apologise if it wasn't explained to you about the annual fee for your sky card. As discussed the fee covers the use of a UK address to have the card registered, all calls to Sky on your behalf and we supply a free replacement if the card needs to be replaced. The card is due to be downgraded on 08/06/2012 at which time you will receive only the basic Sky package. On the 7th of July 2012 the card will be switched off completely and you will only receive the free channels but you will no longer be able to record. The annual fee is £100 which I can take from your credit card ending in 8219 or I can send you an invoice and you can pay online yourself, pay by bank transfer or send a cheque. I look forward to hearing from you soon.

2012-05-08 11:43:24 DOWNGRADED TO ENT WITH HD AS HOST HAS YET TO BE PAID - UPGRADE IF HOST IS PAID

2012-05-08 11:33:32 EMAILED 6TH APRIL Hello, an annual host fee is due on the following cards. Please will you supply end user information such as a name and an email address to send them an invoice. If you would prefer, we can send the invoice to you and you can pass it onto the client. Thankyou, Charlotte

2011-08-15 10:36:16 ADDED ESPN

2011-07-07 10:09:44 repaired to new hd box Sysf 26.59.01 4f3109 0374261274 ignore cancel note below as this related to the previous card owner

2011-07-06 16:52:37 Admin taken to cancel acc rec 3525 (011359)

2011-06-29 12:56:23 END USER MIKE Te l00447912895784

2011-06-29 12:55:15 NEW CLIENT PAIRED CARD ON SKYWORLD WITH HD ADDED C.C 23 8219 PIN 1639

2011-06-27 12:11:40 CARD SENT TO STL

2011-06-24 10:50:17 NEW 552 961 583 Previous Card279 761 639

2011-06-21 10:19:23 card reordered no host paid

2011-05-16 11:54:23 Added note to gmail to reorder this card on the 15.06.11 if no word back from end user

2011-05-09 08:34:14 Customer wants to cancel acc as moving back to US, awaiting cc details for admin

2011-04-01 13:22:05 downgraded to variety

2011-03-29 19:16:08 JENI TO D/G

2011-03-29 19:15:49 HOST FEE DECLINED AGAIN USING C/C FROM LAST YEARS HOST REC 2021 , C/C 1429

2011-03-29 15:07:54 Host fee declined rec 1998 (504677)

2011-03-22 11:32:16 MY SKY Username ROBERTRATHBOURNE Password buckley12 Email robrathbourne@post.alderney.ws Date of birth 16/04/1978 Security question Mother's maiden name?Answer to security question buckley Active acc on sky world pack, CC details (4677) on acc, PDD 15th of each month

2010-08-23 10:20:46 paid osb £49 by c.c 504677 added same

2010-06-17 09:32:28 paid osb £49 by c.c 20 1429 added same

2010-06-15 09:07:55 ** Host fee taken £100 rec 9034 (201429) **

2009-10-22 11:22:09 CARD SENT TO SKY IN FRANCE 07/10/2009

2009-10-09 10:34:17 P4 CARD 506 843 549

2007-04-16 09:28:47 REPAIRED CARD TO BOX, UPGRADED FROM 2 MIX TO SKY WORLD, ADDED CUST C/C DETAILS TO ACC ( ENDING 4788 ) CHANGED PAYMENT DATE TO 15TH OF MONTH.