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Contract Number 240019683327
Card Number 549 535 318
MultiRoom Number
First NameMRS Beth & Steve
Last NameTURNBULL
Address700 THE CHASE
AddressWICKFORD
Address
Town / CityESSEX
PostcodeSS12 9EX
Telephone01759 22 3191
Maiden NameRUCKER
Sky PasswordRuby
Date of Birth1985-11-11 00:00:00
e-Mailbethturnbull@post.alderney.ws
Sky Card Number549 535 318
Prev Sky Card Number383 216 561
Host Fee Paid2015-12-29 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2007-01-01 00:00:00
Modification Date2019-08-23 14:16:31
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky UsernameBETHTURNBULL2
MySky Passwordturnbull561
Contract StatusWe cancalled at Sky



2019-09-20 11:55:49     Customer will return this card to us October 2019



2019-08-23 14:26:21     Cancelled account with 31 days notice Host fee due date was 24-03-2020



2019-07-22 10:09:36     Customer will no longer need service after the 23rd of September. I have set a reminder to cancel the account with 31 days notice on 23/08/2019



2019-02-18 15:38:23     Added customer's CC at Sky Current payment method Payment method: Payment Card Payment type: VISA Name on card: MRS B TURNBULL Card number: **** **** **** 8239 Expiry date: 03/2019



2019-02-18 15:29:23     Admin fee for offer Your transaction was successful. Transaction information Transaction ID 86091758D30284200 Date and time 18-Feb-2019 16:28:22 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8239 Total £50.00 GBP Calendar reminder set to contact customer on 18/01/2020 to find out if they want us to renew the offer



2019-02-14 17:15:21     11/02/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240019683327, MANDATE NO 0533 £42.50



2019-02-14 11:06:13     Best Offer - £45.00 for 18 months. A one-off £20 admin fee applies next month. Calendar made.



2019-02-13 15:21:24     Customer contacted us regarding the price, after I explained his options and decided to downgrade the package from Box Sets + Sky Sports + HD £77.50 to Entertainment + Sky Sports £53.80 However when I called Sky to downgrade they told me they can't remove the HD as it's now part of the Sky Sports package and the offer they gave me was £45.00 + £20 admin fee with an 18 month contract. Full price is £59.00. I said I'd think about it and call back. I will contact the customer to ask if he is happy to go ahead with Entertainment + Sky Sports HD at £59.80 per month and if so I will put this out to Steve to see if he can get a better offer.



2019-02-13 12:18:09     Customer's contact details: David George 0044 7860304621 davidvgeorge@hotmail.co.uk Customer pays Sky from Feb 2019 and we charge an annual admin fee of £50 to get the offer for him



2019-01-23 06:47:55     February sub paid Your transaction was successful. Transaction information Transaction ID 1GW87300RY256044B Date and time 23-Jan-2019 07:47:39 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8239 Total £77.50 GBP



2019-01-11 13:42:24     11/01/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240019683327, MANDATE NO 0533 £42.50



2018-12-27 19:31:40     2019 HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 8CG55179X7708244Y Date and time 27-Dec-2018 20:31:16 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8239 Total £120.00 GBP



2018-12-21 12:47:49     January sub paid Your transaction was successful. Transaction information Transaction ID 4DL03050GR6372428 Date and time 21-Dec-2018 13:47:27 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8239 Total £77.50 GBP



2018-12-11 09:45:20     11/12/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240019683327, MANDATE NO 0533 £42.50



2018-11-29 06:52:25     December sub paid Your transaction was successful. Transaction information Transaction ID 7E786623WF485944X Date and time 29-Nov-2018 07:52:08 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8239 Total £77.50 GBP



2018-11-12 10:06:45     12/11/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240019683327, MANDATE NO 0533 £42.50



2018-10-30 09:50:59     November sub paid Your transaction was successful. Transaction information Transaction ID 98752079WU460772W Date and time 30-Oct-2018 10:50:42 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8239 Total £77.50 GBP



2018-10-11 10:19:50     11/10/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240019683327, MANDATE NO 0533 £42.50



2018-10-01 06:18:37     October sub paid Your transaction was successful. Transaction information Transaction ID 4TR54772SU2880716 Date and time 01-Oct-2018 06:18:17 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8239 Total £77.50 GBP



2018-09-16 12:17:59     12/09/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240019683327, MANDATE NO 0533 £42.50



2018-08-29 12:51:51     September sub paid Your transaction was successful. Transaction information Transaction ID 46520459FS048900T Date and time 29-Aug-2018 12:51:29 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8239 Total £77.50 GBP



2018-08-13 21:44:02     13/08/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240019683327, MANDATE NO 0533 £42.50



2018-07-27 10:39:00     August sub paid Your transaction was successful. Transaction information Transaction ID 32Y48161W7951181J Date and time 27-Jul-2018 10:38:44 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8239 Total £77.50 GBP



2018-07-11 16:05:46     11/07/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240019683327, MANDATE NO 0533 £42.50



2018-06-27 13:02:33     July sub paid Your transaction was successful. Transaction information Transaction ID 7GP0512808842071U Date and time 27-Jun-2018 13:02:06 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8239 Total £77.50 GBP



2018-06-14 11:58:51     13/06/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240019683327, MANDATE NO 0533 £42.50



2018-05-29 09:46:29     June sub paid Your transaction was successful. Transaction information Transaction ID 8VB22887C49895223 Date and time 29-May-2018 09:46:12 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8239 Total £77.50 GBP



2018-05-11 09:27:51     11/05/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240019683327, MANDATE NO 0533 £42.50



2018-05-01 08:32:24     May sub paid Your transaction was successful. Transaction information Transaction ID 4B802304NN343574N Date and time 01-May-2018 08:32:06 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8239 Total £77.50 GBP



2018-04-11 10:59:20     11/04/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240019683327, MANDATE NO 0533 £42.50



2018-03-28 08:16:18     April sub paid Your transaction was successful. Transaction information Transaction ID 01P95179BD367363E Date and time 28-Mar-2018 08:16:01 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8239 Total £77.50 GBP



2018-03-15 14:45:48     13/03/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240019683327, MANDATE NO 0533 £41.30



2018-02-28 10:56:38     March sub paid Your transaction was successful. Transaction information Transaction ID 5NU84315PD795031T Date and time 28-Feb-2018 11:56:44 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8239 Total £72.50 GBP



2018-02-13 10:16:37     13/02/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240019683327, MANDATE NO 0533 £41.30



2018-01-31 07:12:11     Feb sub Your transaction was successful. Transaction information Transaction ID 01V32771783864432 Date and time 31-Jan-2018 08:12:40 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8239 Total £72.30 GBP



2018-01-11 11:56:28     11/01/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240019683327, MANDATE NO 0533 £41.30



2018-01-02 18:02:29     JANUARY SUB PAID Your transaction was successful. Transaction information Transaction ID 8EJ31898XP343150M Date and time 02-Jan-2018 19:02:16 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8239 Total £72.50 GBP



2017-12-29 11:30:44     2018 HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 7EE49716H4022720P Date and time 29-Dec-2017 12:30:32 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8239 Total £120.00 GBP



2017-12-13 10:37:24     DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240019683327, MANDATE NO 0533 £41.30



2017-11-30 10:31:17     dec sub Your transaction was successful. Transaction information Transaction ID 83X75797H4229841K Date and time 30-Nov-2017 11:31:18 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8239 Total £72.30 GBP



2017-11-13 10:21:04     13/11/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240019683327, MANDATE NO 0533 £41.30



2017-11-01 11:55:27     nov sub Your transaction was successful. Transaction information Transaction ID 8LM40975TH516605J Date and time 01-Nov-2017 12:55:04 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8239 Total £72.30 GBP



2017-10-11 11:17:24     11/10/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240019683327, MANDATE NO 0533 £54.13



2017-10-03 15:06:23     OCTOBER SUB PAID Your transaction was successful. Transaction information Transaction ID 75172178627682519 Date and time 03-Oct-2017 15:04:26 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8239 Total £72.30 GBP



2017-09-14 10:34:38     offer - 40% off TV & £2 off HD for 18 months = £41.30pm. One-off £10 fee applies.Calendar made.



2017-09-13 10:10:13     Offer ends on 29/09/2017. Steve to get a new one. 11 Sep – 10 Oct TV £50.08 Sky+HD Pack £12.00 Sky+ Subscription FREE Charges for 29 Sep to 10 Oct Variety with Sports - 12 days Why am I paying for 12 days? £23.80 Charges for 11 Sep to 28 Sep Variety with Sports - 18 days Including discounts £14.28 Why am I paying for 18 days? Bill total £50.08 Payment received -£50.08



2017-09-13 10:03:01     13/09/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240019683327, MANDATE NO 0533 £50.08



2017-09-03 02:30:19     SEPTEMBER SUB PAID Your transaction was successful. Transaction information Transaction ID 8KS014049G863463H Date and time 03-Sep-2017 02:28:29 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8239 Total £72.30 GBP



2017-08-11 09:25:02     11/08/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240019683327, MANDATE NO 0533 £35.80



2017-08-01 13:27:42     aug sub Your transaction was successful. Transaction information Transaction ID 0HR404073L024790W Date and time 01-Aug-2017 13:26:06 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8239 Total £72.00 GBP



2017-07-14 01:40:21     12/07/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240019683327, MANDATE NO 0533 £35.80



2017-06-29 13:43:25     july sub Your transaction was successful. Transaction information Transaction ID 7F921592RE175712K Date and time 29-Jun-2017 13:41:50 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8239 Total £72.00 GBP



2017-06-13 03:22:01     13/06/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240019683327, MANDATE NO 0533 £35.80



2017-06-02 21:22:29     june sub Your transaction was successful. Transaction information Transaction ID 1EW75581AF661861N Date and time 02-Jun-2017 21:21:17 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8239 Total £72.00 GBP



2017-05-11 18:35:31     11/05/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240019683327, MANDATE NO 0533 £35.80



2017-05-03 08:19:10     MAY SUB PAID Your transaction was successful. Transaction information Transaction ID 3G935647UJ833963L Date and time 03-May-2017 08:18:01 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8239 Total £72.00 GBP



2017-04-16 23:09:28     12/4/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240019683327, MANDATE NO 0533 £35.80



2017-04-03 10:32:55     April sub paid. Your transaction was successful. Transaction information Transaction ID 5RL83104PJ062044J Date and time 03-Apr-2017 10:31:38 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8239 Total £72.00 GBP



2017-03-14 13:38:23     13/03/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240019683327, MANDATE NO 0533 £35.80



2017-03-03 09:18:24     MARCH SUB PAID Your transaction was successful. Transaction information Transaction ID 7RD57746N9299613Y Date and time 03-Mar-2017 10:17:32 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8239 Total



2017-02-17 11:23:15     Client called with new CC details for host and monthly subs. David George : 01371820915 4021 9390 0267 8239 03/19 572



2017-02-15 14:32:33     13/02/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240019683327, MANDATE NO 0533 £35.80



2017-02-03 11:39:00     feb sub Your transaction was successful. Transaction information Transaction ID 21H10641LW284102R Date and time 03-Feb-2017 12:38:25 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5617 Total £72.00 GBP



2017-01-12 12:18:18     11/01/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240019683327, MANDATE NO 0533 £35.80



2017-01-02 17:28:02     JANUARY SUB PAID Your transaction was successful. Transaction information Transaction ID 9ED547974K7361116 Date and time 02-Jan-2017 18:26:50 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5617 Total £72.00 GBP



2016-12-31 22:39:46     2017 HOST FEE PAID INVOICE 8443/2 Your transaction was successful. Transaction information Transaction ID 20U19660VJ3309000 Date and time 31-Dec-2016 23:37:51 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5617 Total £120.00 GBP



2016-12-13 14:36:51     13/12/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240019683327, MANDATE NO 0533 £35.80



2016-12-03 07:49:21     DECEMBER SUB PAID Your transaction was successful. Transaction information Transaction ID 5AT84534LL798561N Date and time 03-Dec-2016 08:48:35 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5617 Total £72.00 GBP



2016-11-11 15:45:04     11/11/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240019683327, MANDATE NO 0533 £35.80



2016-11-03 12:37:44     November sub paid. Your transaction was successful. Transaction information Transaction ID 692207247J148284R Date and time 03-Nov-2016 13:36:44 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5617 Total £72.00 GBP



2016-10-14 10:56:08     13/10/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240019683327, MANDATE NO 0533 £21.82



2016-10-03 11:34:59     New CC details for future subs and host. 4021 9352 7126 5617 03/19



2016-10-03 11:02:53     oct sub 549 535 318 Your transaction was successful. Transaction information Transaction ID 71T18875X70272309 Date and time 03-Oct-2016 11:00:24 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5617 Total £72.00 GBP



2016-09-29 21:22:31     EMAILED CUSTOMER FOR NEW EXPIRY DATE davidvgeorge@hotmail.co.uk>



2016-09-29 21:11:06     BILLING Total due 11 Sep £71.80 Payment Received - £71.80 11 Sep What you still owe £0.00 11 Oct - 10 Nov A month in advance Sky+HD Pack£6.58 from 25 Oct (17 days) Variety with Sports - including discounts Variety with Sports £59.50 Viewing Subscription Discounted - £35.70 Total £23.80 Variety with Sports HD£32.29 until 24 Oct (14 days) Credit for Cancellation of Variety with Sports- £26.87 until 24 Oct (14 days) Free items Total £35.80 Last month's changes Adjustments for changes you've made - £14.28 Additional charges £0.30 Total due 11 Oct £21.82 UPCOMING SUBS 11 November £36.10 11 December £36.10 11 January £36.10 SANTANDER ADDED Your current payment details Payment method: Direct Debit Account holder name: MRS B TURNBULL Sort code: **-**-28 Account number: ******38 ALL ADMIN WORK DONE FOR SUBS AND NEW OFFERS NEXT YEAR



2016-09-29 11:30:53     Reactivated account with 60% off for 12 months = £28.72. Santander to be added.



2016-09-23 14:23:04     Cancelled account so Steve can reactivate and get an offer



2015-12-30 14:57:57     Your transaction was successful. Transaction information Transaction ID 8U255764D7609324K Date and time 30-Dec-2015 15:56:17 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5617 Total



2015-11-23 12:00:35     Invoice 23 Nov 2015 Invoice Number: 8443 To: 549 535 318 end user skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Annual host fee 120.00 120.00 Delete Edit Total £120.00



2015-11-23 11:59:29     11 Nov - 10 Dec A month in advance Variety with Sports HD£66.75 Free items Total £66.75 Payment method: Credit Card Card type: VISA Card number: ************5617 Expiry date: 03/2016



2015-01-03 23:15:32     Your transaction was successful. Transaction information Transaction ID 3MR41459R02097428 Date and time 04-Jan-2015 00:15:32 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5617 Total £120.00 GBP



2014-12-11 12:37:32     4021 9352 7126 5617 03/16 Invoice 11 Dec 2014 Invoice Number: 6834 To: 549 535 318 end user skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2014-12-11 12:32:51     Sky TV Billing Period Sky HD Subscription Discounted 11 Dec - 10 Jan - £5.13 Variety with Sports HD 11 Dec - 10 Jan £62.75 Viewing Subscription Discounted 11 Dec - 10 Jan - £18.38 Additional Charges £0.50 Payment due on 11 Dec £39.74 Your current payment details Payment method: Credit Card Card type: VISA Card number: ************5617 Expiry date: 03/2016



2014-10-27 13:55:10     Called and got an offer 35% of package prices for 8 months and half price HD for 6 months. 11 Nov £28.37 11 Dec - 10 April £39.74 11 April - 10 May £42.13 11 June £44.87 11 July £53.45 11 Aug £63.25



2014-10-27 10:36:24     This customer not happy about sky payments being increased Told him I would call sky and try for an offer Email him back dividvgeorge@hotmail.co.uk Carol



2014-02-04 10:32:25     Your OLD address 99 Shawwood Crescent GLASGOW G775ND Your NEW address 700 THE CHASE WICKFORD ESSEX SS12 9EX Thanks. Your home move has been booked



2014-02-03 20:03:19     customer called and would like to be changed onto the London region BOARD TO DO HOMEMOVE TO THE CHASE



2014-01-28 10:47:05     box serial No 03743949001



2014-01-20 12:44:13     customer called regarding deposit. I have emailed him over the standard email dividvgeorge@hotmail.co.uk



2014-01-07 11:27:39     Your transaction was successful. Transaction information Transaction ID 2SF58402J1735482S Date and time 07-Jan-2014 12:25:47 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5617 Total £59.75 GBP



2014-01-07 11:21:40     Invoice 07 Jan 2014 Invoice Number: 4934 To: 549 535 318 skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 sky card deposit 59.75 59.75 Delete Edit Total £59.75



2014-01-07 11:14:00     Sky TV Show£59.25 Additional Charges Show£0.50 Payment due on 11 Jan £59.75



2014-01-03 15:47:36     Your transaction was successful. Transaction information Transaction ID 0G355889SL914704N Date and time 03-Jan-2014 16:31:46 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5617 Total £100.00 GBP



2014-01-03 15:44:53     4021 9352 7126 5617 03/16



2014-01-03 15:39:24     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************5617 Expiry date: 03/2016



2013-12-03 16:02:27     Invoice 03 Dec 2013 Invoice Number: 4718 To: 549 535 318 end user skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00



2013-07-24 11:56:31     resent signals for channel 405



2013-07-24 11:52:19     end users number 01371 820 915



2012-12-28 15:25:46     Your transaction was successful. Transaction information Transaction ID 0CU50438HA216032L . Date and time 28-Dec-2012 16:24:23 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX5617 . Total £100.00 GBP



2012-12-24 16:53:22     Invoice 24 Dec 2012 Invoice Number: 2681 To: 549 535 318 end user skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00



2012-12-24 16:51:29     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************5617 Expiry date: 03/2013



2012-10-18 11:06:05     paired card to new hd box and added hd, got offer on account of hd for 12 months for £5 a month R005.053.70.05p 4F3109 03743949001



2012-08-10 12:01:15     David George called he wants a new sky+ box and tv said chris would call him bk with prices. His 405 channel is not working at the min. No signal 01371 820 915 07860 304 621



2012-03-05 10:27:25     Reinstated account £22.50 for 6 months sports world pack (half price)



2012-02-14 15:39:17     Payment Method: Credit card Card Type: Visa Card Holder's Name: b turnbull Card Number: ************5617 Expiry Date: 03/2013 Payment Due Date: 11th of each month



2012-02-14 15:11:09     inv 1010 for host paid



2012-02-14 15:08:06     Client wants to change cc. 4021 9352 7126 5617 03/13 964 Also he says he asked us to downgrade a few months ago because he was going away which wasn't done. So to compensate for that we need to try and get an offer for him which we cant do until the card goes off. It was given 31 days notice on 02/02/12. So make sure we get him an offer when reinstating and let him know by email when it is done. CB



2012-02-14 09:48:35     Client now back in the UK. Wants call back from Chris. 01371 820915



2012-02-13 18:29:05     Thanks this is now received on the above email address. the first one you used was incorrect. I am abroad at the moment and cannot open the attachmen and invoice so I will deal with it on my return to the UK at the end of this week. However my recollection is that I last paid the admin fee in May and was somewhat disappointed that I asked you to cancel part of my Sky package two months ago and this has still not been implemented. Regards, David George.



2012-02-06 09:30:27     This host fee is not due till 24/03 so I dont know why the account has been cancelled. Customer says he will pay later this week.



2012-02-02 15:36:15     *********cancelled account|**********



2012-02-02 15:29:46     Hi David, We sent you an invoice on 11/01/2012 (invoice no 1010) regarding the annual host fee. This has still not been paid so we assume thay you do not require sky anymore so we will unfortuantely have to cancel your account with 31 days notice. Regards, Charlotte



2012-02-02 15:25:01     INVOICE NO 1010 SENT 11/1/2012



2012-01-11 11:50:41     CONTACT INFORMATION GIVEN TO CB TO CALL CUSTOMER RE NEED METHOD OF PAYMENT FOR HOST



2011-07-18 10:13:55     Sky TV £44.75 Monthly Entertainment PacksChildren's Pack, Knowledge Pack, Style & Culture Pack, Music Pack, News & Events Pack Premium PacksSports 1 Pack, Sports 2 Pack, Sky Sports 3, Sky Sports 4 Payment summary Total Costs



2011-07-18 10:07:08     Payment Method: Credit Card Card Type: MasterCard Card Holder's Name beth turnbull Card Number: ************0361 Expiry Date: 12/13 Payment Due Date: 11th of each month Date and Time: 18 July 2011, 10:06



2011-07-18 09:59:44     new mailing address. Millbanks Chelmsford Road Felsted Dunmow Essex CM6 3LT



2011-05-23 09:41:09     new card 549 535 318 posted to customer



2011-05-23 09:39:11     old card number 297 676 405



2011-05-23 09:37:14     Previous Card297 676 405



2011-05-23 09:33:52     new card has arrived to-day card number 549 535 318 , replaces card 383 216 561



2011-05-21 12:15:09     Host fee taken rec 2468 (907029) send cust replacement card David George 16 Palmerston Lodge High street Great Baddows Chelmsford Essex CM2 7HF



2011-05-21 10:06:39     cust phone No 0034691629500



2011-05-09 07:23:02     reordered card as per email



2011-05-09 07:10:34     HOST PAYMENT DECLINED REC 2321 AND 2320 , NO RESPONSE TO EMAILS SENT TO CLIENT , SENT TO BOARD TO REORDER CARD Current bill Print Download CSV Download PDF Statement date: 27/04/11, Payment due date: 11/05/11 Bill details Payment received for your last bill, thank you. Amount owing from last bill £0.00 Sky TV Open1 Pack 11/05/11 - 10/06/11 £19.50 Subtotal: £19.50 Packages: £19.50 Additional charges OpenCredit Card Admin Charge 11/05/11 - 11/05/11 £0.50 Subtotal: £0.50 Admin charges: £0.50 Amount due £20.00 Payment Received 08/05/11 £20.00 CR Account balance £0.00



2011-03-30 00:22:58     HOST FEE DECLINED REC 2031 , C/C 9238 SECOND EMAIL SENT TO CUSTOMER RE HOST



2011-03-09 14:04:35     downgraded from sky world to variety no host



2011-03-09 13:08:21     Please DOWNGRADED this card for CC details. lb



2011-03-01 09:24:31     Emailed customer for cc details for host fee.



2011-02-08 12:56:15     Active acc on full pack, cc details on acc (9238) Pdd 11th



2010-03-24 09:06:49     HOST PAID TO-DAY REC NUM 8265



2010-03-23 22:45:43     Billing Status Most Recent Bill (25 February 2010) £49.00 Description Payment Status Amount 08/03/2010 Payment Received £49.00 CR -------------------------------------------------------------------------------- Current Balance: £0.00 Payment will be collected by credit card on, or soon after, your payment due date 11/03/2010



2009-07-07 16:14:00     resent signals



2009-07-06 09:41:34     pin number for movies 9272



2009-07-06 09:40:03     Repaired card to box v- 9F0A04 s- 0146215520 m- 1.0.53 on the Skyworld pack. Added customers c/c details to account (699238) End users email address - davidvgeorge@hotmail.co.uk



2009-06-09 13:55:24     £90.00 PAID FOR HOST/POSTAGE AND CARD SENT ON 25.05.09 TO ADDRESS BELOW



2009-05-27 13:50:18     Card sent out to end user 383 216 561 David George 16 Palmerston Lodge High street Great Baddows Chelmsford Essex CM2 7HF Sent TNT REF 1728119902



2009-05-04 16:15:26     Name: Mrs Beth Turnbull Email Address: bethturnbull@post.alderney.ws Mobile Number: Username: BETHTURNBULL2 Password: turnbull561 Date of Birth: 11 November 1985 Place of Birth: Secret Question: Mother's maiden name? Secret Answer: RUCKER Third Party Marketing: no



2009-04-25 15:49:44     New P4 card arrived 383 216 561



2007-10-03 14:00:11     sold to sat russia - free activation



2007-10-03 12:45:50     replacement received



2007-09-28 10:09:24     replacement ordered by Jill



2007-09-28 10:09:16     changed address from 1182E Lockwood Court, YO42 2QW



2007-06-08 21:16:20     O/BALANCE OF £15 ON ACCOUNT.



2007-05-16 14:15:30     added cust CC details (7997) to account



2007-05-15 19:16:28     O/BALANCE OF £15 ON ACCOUNT.



2007-03-13 09:35:45     CANCELLED AT BANK