Transactions

DataTable with default features

Contract Number 240019701863
Card Number 494 222 599
MultiRoom Number
First NameMRS Irine
Last NameSTRONG
Address10 FLAKEFIELD
AddressEAST KILBRIDE
Address
Town / CityGLASGOW
PostcodeG74 1PF
Telephone01759 22 3479
Maiden NameHACKETT
Sky Passwordpink
Date of Birth1981-04-28 00:00:00
e-Mail
Sky Card Number494 222 599
Prev Sky Card Number279 454 268
Host Fee Paid2001-01-01 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2007-01-01 00:00:00
Modification Date2012-01-24 11:33:09
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernameirinestrong
MySky Passwordhackett12
Contract StatusOutstanding Balance



2012-03-10 15:33:22     THIS CARD WAS REPLACED WITH CARD 562 289 751



2012-02-20 10:59:39     used this customers cc details (942409) as there offers £74.53 or outstand to pay off an osb £77.50 on card 508 776 804



2012-02-20 09:45:49     end users info Michael Idowu michael.idowu@total.com



2012-01-24 12:30:41     Hi Michael, Some time ago we asked for payment of your annual host fee which was never paid and we reordered your Sky card. Due to a mix up you were given a replacement card, 494 222 599, which should have not have been issued until payment was made. We have just uncovered this error and sent you an invoice on a seperate email. Can I ask that you pay this account as soon as possible to ensure your viewing is not blocked again. Regards Chris



2012-01-24 11:32:46     Hi Terri, Due to an admin error this customer never paid his host on his old card ( which was why his card was reordered in the first place ), this was due 20/10/2011. As you know we now require customer information to send an invoice for payment , can you please provide this information. Many thanks, Regards, Carol



2012-01-24 11:30:00     PLEASE IGNORE NOTE PUT IN BY JENI ON 02/08/2011 THAT HOST FEE WAS TAKEN , THIS IS RECEIPT FOR ANOTHER CARD THIS CUSTOMER HAS NEVER PAID HOST FEE



2012-01-12 09:53:59     can't get replacement card as osb on account for £61.50. Need to take offers from this account from the card number below



2012-01-11 21:19:28     THIS NEW CARD HAS NEVER BEEN RECEIVED , BOARD TO CHASE UP



2011-12-23 14:52:47     dummy card details added Payment Method: Credit card Card Type: MasterCard Card Holder's Name: i strong Card Number: ************8028 Expiry Date: 01/2016 Payment Due Date: 9 of each month



2011-12-21 15:09:51     due to non receipt of replacement card, SIF have replace this with card number 562 289 751



2011-12-12 16:01:23     email from SIF asking if we had sent replacement card out yet. card still not received in office from Sky



2011-12-08 11:08:48     New CC details received. Can't get viewing back on until replacement card received and sent to end user



2011-12-07 16:35:42     Welcome to Sky Live Chat Service. A Sky Advisor will be with you shortly. You are now connected with Joaquim. Joaquim: Hello, you're chatting with Joaquim, a Sky advisor, may I take your name please? You: irine strong Joaquim: Hi Irine, how're you doing today? You: im good thanks, however i need a new viewing card, i had an independant engineer out and my viewing card has been damged by my box which was faulty and has burnt the chip Joaquim: Great! Joaquim: le me sent a a new viewing card. Joaquim: give me a moment. You: ok thanks Joaquim: Welcome. Joaquim: To access your account details, I will need to go through some security questions with you. Is that ok? You: yes Joaquim: Thank you. Joaquim: Can I ask for your full name please along with your home address including postcode? You: irine strong 10 flakefield east kilbride glasgow g74 1pf Joaquim: Thank you. Joaquim: Bear with me, please. it taking a bit longer than expected. You: ok Joaquim: Thank you. Joaquim: Can you help me with your Sky number, please. You: account number or viewing card number; Joaquim: Any one. You: acc num is 240019701863 Joaquim: Thank you. Joaquim: Can you confirm the password set up on your Sky account please? You: pink Joaquim: Excellent! Joaquim: Can you please bear with me for a moment while I find that information for you. Joaquim: You have Sky+ box is that correct? You: yes Joaquim: Thank you. Joaquim: Please bear with me while I replace the viewing card. Joaquim: Thank you for your patience, I've issue the viewing card it will be delivered in the next 3 to 5 working days. Joaquim: Is there anything else I can help you with today? You: no thanks You: thats all bye



2011-12-07 16:33:32     reordered card



2011-12-07 13:45:28     dummy card details added to prompt call for offers



2011-12-07 13:44:28     Payment Method: Credit card Card Type: MasterCard Card Holder's Name: mrs i strong Card Number: ************5057 Expiry Date: 01/2016 Payment Due Date: 9 of each month



2011-11-22 15:18:52     emailed SIF Hi, Any update on cc details for this acc. Host fee over due. and offers Regards Leanne



2011-11-07 19:38:21     HOST FEE DECLINED TRIED EXP 10/14 REC 2365 C/C 2409



2011-11-07 19:35:11     ADDED TO OFFERS 4 FOLDER



2011-11-07 19:33:31     Hi Terri, We have no c/c details for this customer and annual host was due October 2011, there is asos an O/B at sky due to incorrect payment being collected , this balance is for £74.53. C/C details have also expired at sky. Please can you provide c/c details? Regards, Carol DISCOUNT INFO 06/07/2011 £22.53 06/08/2011 £13.00 06/09/2011 £13.00 06/10/2011 £13.00 06/11/2011 £13.00 TOTAL £74.53



2011-11-07 19:21:27     FIRST DISCOUNTED STATEMENT Statement date: 25/06/11 Print CSV PDF Payment received for your last bill, thank you. Amount owing from last bill £0.00 Sky TV £38.47 Billing Period Charges Discounts Sky World 09/07/11 - 08/08/11 £52.00 Viewing Subscription Discounted 09/07/11 - 08/08/11 £13.00 CR ESPN 09/07/11 - 08/08/11 £9.00 Credit for Cancellation of Sky World 17/06/11 - 08/07/11 £38.13 CR Sky World 17/06/11 - 08/07/11 £38.13 Viewing Subscription Discounted 17/06/11 - 08/07/11 £9.53 CR Sky TV total: £38.47 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 09/07/11 - 09/07/11 £0.50 Additional Charges total: £0.50 Payment due on 09/07/11 £38.97 Payment Received 06/07/11 £38.97 CR Account balance £0.00



2011-11-07 19:19:57     Statement date: 26/10/11 Print CSV PDF Understanding your bill A change to your TV pack You have been moved to our new Entertainment Extra pack. Don't worry, the channels you receive won't be affected and you may even receive some extra channels for no additional cost. Payment received for your last bill, thank you. Amount owing from last bill £0.00 Sky TV £48.00 Billing Period Charges Discounts ESPN 09/11/11 - 08/12/11 £9.00 Entertainment Extra with Sports and Movies 09/11/11 - 08/12/11 £52.00 Viewing Subscription Discounted 09/11/11 - 08/12/11 £13.00 CR Sky TV total: £48.00 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 09/11/11 - 09/11/11 £0.50 Additional Charges total: £0.50 Payment due on 09/11/11 £48.50 Payment Received 06/11/11 £48.50 CR Account balance £0.00 Current Payment Details Your Current Payment Details are as follows: Payment Method: Credit Card Card Type: VISA Card Number: **********942409 Expiry Date: 10/2011 Payment Due Date: 9th of each month



2011-08-02 21:33:00     NOTE BELOW SHOULD READ HOST DECLINED



2011-08-02 15:49:20     HOST TAKEN REC NUM 4453 CC 5865



2011-08-02 15:43:53     CC DECLINED FOR HOST REC NUM 4451 CC 2409



2011-07-29 11:27:52     TV £48.00 Billing Period Charges Discounts Sky World 09/08/11 - 08/09/11 £52.00 Viewing Subscription Discounted 09/08/11 - 08/09/11 £13.00 CR ESPN 09/08/11 - 08/09/11 £9.00 Sky TV total: £48.00 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 09/08/11 - 09/08/11 £0.50 Additional Charges total: £0.50 Payment due on 09/08/11 £48.50 Current Payment DetailsYour Current Payment Details are as follows: Payment Method: Credit Card Card Type: VISA Card Number: **********942409 Expiry Date: 10/2011 Payment Due Date: 9th of each month



2011-07-19 15:55:21     details given to carol from nic



2011-06-24 12:48:08     ESPN 09/06/11 - 08/07/11 £9.00 Sky World 09/06/11 - 08/07/11 £52.00 Subtotal: £61.00 Packages: £61.00 Additional chargesOpenCredit Card Admin Charge 09/06/11 - 09/06/11 £0.50 Subtotal: £0.50 Admin charges: £0.50 no discount Your Current Payment Details are as follows: Payment Method: Credit Card Card Type: VISA Card Number: ************2409 Expiry Date: 10/11 Payment Due Date: 9th of each month Update Payment Details I would like to pay monthly by Direct Debit (no additional monthly fee)



2010-11-25 12:34:26     Secondary user Graham Cochrane, gcochrane22,scotwide1, rangers, 19/02/1969



2010-07-31 17:47:59     HOST PAID REC 0295 , C/C 2409



2010-01-29 10:57:42     had signals resent all viewing should be on.



2010-01-26 11:29:16     Paid off OSB £23.26 with cust c/c and added details to acc (942409)



2010-01-26 11:21:59     MY SKY Username IRINESTRONG Password hackett12 Email irinestrong@post.alderney.ws Date of birth 28/04/1981 Security question Mother's maiden name? Answer to security question hackett



2009-11-24 09:36:31     had to pay 2 months billing to get the viewing back on £190.79



2009-10-23 12:23:55     P4 Card sent to Sky in France on 07/10



2009-10-21 09:50:56     espn wasnt added yest, now added and signals resent



2009-10-20 14:43:06     on sky world + ESPN payment due date: 9th pin num:4268



2009-10-20 14:02:58     CARD SHOULD BE PAIRED TO BOX 9F0C04 0331366935



2009-10-20 11:29:25     HOST FEE PAID £100 6563



2009-10-06 11:23:31     new p4 card 494 222 599



2009-10-02 14:03:35     old address:1136 d LOCKWOOD COURT, MARKET PLACE YORK YO42 2QW re-instated account on variety mix , sent new card to flakefield, added empty prime card 349405 as dd details, there was a credit of £7.67 on account



2009-10-02 14:03:35     old address:1136 d LOCKWOOD COURT, MARKET PLACE YORK YO42 2QW re-instated account on variety mix , sent new card to flakefield, added empty prime card 349405 as dd details, there was a credit of £7.67 on account



2009-04-02 09:40:51     account cancelled 31 days from now



2007-03-06 15:24:31     CARD PAIRED, RECORDING FACILITIES ACTIVATED, UPGRADED TO 1A & CUST C/C SET UP ON ACCOUNT (7924).