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Contract Number 240017975675
Card Number 487 492 431
MultiRoom Number
First NameMR V/HOLLY
Last NameDUFF
Address137 CHARTER HOUSE ROAD
Address
Address
Town / CityORPINGTON
PostcodeBR6 9EP
Telephone01759 20 2924
Maiden NameNEWTON
Sky Passwordsky50
Date of Birth1980-10-25 00:00:00
e-Mailvictor.duff12@post.alderney.ws
Sky Card Number487 492 431
Prev Sky Card Number278 880 968
Host Fee Paid
Host Fee Due
Create Date2007-01-01 00:00:00
Modification Date2014-07-10 15:20:27
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernamevictor.duff12
MySky Passwordstrawberry
Contract StatusActive



2014-08-11 09:43:35     Bills & payments Account number: 240017975675 You have a payment due on the 05 Aug for a total of £22.00 Current billPrevious billsCharges on next bill Statement date: 22 July 2014 Print PDF Important information about your account Your Sky TV is suspended Restore your services Amount owing from last bill £22.00 Payment due on 05 Aug £22.00 Your bill is overdue. Please make a payment as soon as possible. Make a paym



2014-07-12 12:00:16     87 492 431 ADD DUMMY CC AS THIS CUSTOMER WANTS TO CANCEL ONLY IF IT WAS DG AND NOT CANCELLED DOWN , IF CANCELLED DOWN YOU DO NOT HAVE TO ADD DUMMY CC Mon, 11 August,



2014-07-12 11:51:40     ADMIN FEE PAID WE HAD WRONG EXPIRY DATE Your transaction was successful. Transaction information Transaction ID 41K75382YU561493P Date and time 12-Jul-2014 11:38:15 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8829 Total £35.00 GBP



2014-07-12 11:49:14     4662 7125 0297 8829 06/18 cvc 832



2014-07-12 11:48:55     EMAIL ADDRESS IS murdochl@hotmail.com (murcochthen l for linda not 1 as in nimber 1)



2014-07-11 12:58:43     CALLED CUSTOMER AND LEFT VOICE MAIL TO SAY ACCOUNT HAS NOT BEEN CANCELLED AS THE CC DECLINED FOR ADMIN



2014-07-11 12:54:27     EMAIL ADDRESS BOUNCED BACK I WILL CALL THIS CUSTOMER RE ADMIN FEE DECLINING



2014-07-10 15:20:24     This customer wants to cancel it is COA admin fee declined , I have emailed for new CC cancel when you have taken payment. Carol



2014-07-10 15:15:31     CUSTOMER WANTS TO CANCEL ADMIN FEE HAS DECLINED



2014-07-10 14:59:25     ADMIN FEE DECLINED 15007 - Gateway decline: Your card issuer, not PayPal, declined this transaction because the card has expired. Ask your buyer for another card



2014-07-10 14:56:07     Invoice 10 Jul 2014 Invoice Number: 6135 To: 487 492 431 L Murdoch end user skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 ADMIN FEE TO PAY OB 35.00 35.00 Delete Edit Total £35.00



2014-07-10 14:47:10     CUSTOMER CALLED HAS LOST VIEWING SAYS THERE IS NO OB THERE IS A £22 OB 05 May - £22.00 Credit Card Declined 06 May £22.00 Payment Received 20 May - £22.00 05 Jun - £22.00



2014-07-10 14:43:53     Payment Received 05 Jul - £22.00 Credit Card Declined 06 Jul £22.00 Account balance £22.00



2014-05-22 10:59:39     both email addresses in satclick are incorrect!!! if you need to contact mr duff call him 0034 952 446 238



2014-05-20 09:57:12     Paid off OSB £22 with customers CC and added details to the account. All channels should be back on now. 4662 7125 0297 8829 04/18 727



2014-05-20 09:52:31     Your transaction was successful. Transaction information Transaction ID 1CJ77731A7942122T . Date and time 20-May-2014 09:21:34 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX8829 . Total £35.00 GBP



2014-05-20 09:50:40     CC Details 4662 7125 0297 8829 04/18 727 Invoice 20 May 2014 Invoice Number: 5723 To: 487 492 431 EndUser MR DUFF skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 9 1.00 Admin Fee 35.00 35.00 Delete Edit Total £35.00



2014-05-19 11:54:14     chrismurdoch1@aol.com



2014-05-19 11:18:06     Emailed end user for other CC details to pay off osb and add for monthly payments



2014-05-16 13:07:46     5402 0529 2039 3018 06/18 070 WAS C/C THAT SKY HAVE BLOCKED



2014-05-16 13:06:38     Client (Mr Duff) called again today to pay osb of £22, sky were having problems with their systems and I ended up typing the card number in for them about 6 times, at this point sky blocked the card as it had been attempted too many times but the system wouldn't register the payment!!! They say the client has to now call his bank and confirm that sky are allowed to take payments or we will have to get a different CC from the client! It is at clients own address so when the OSB is paid we will need to take a £35 admin fee, I have left a voice mail with the customer explaining the situation and have asked him to call us back. Mr duff 0034 952 446 238



2013-10-02 16:57:43     murdoch1@hotmail.com



2013-09-27 16:31:26     paid off ob with cc 3018 and added same



2013-09-27 16:15:17     Your transaction was successful. Transaction information Transaction ID 6D798418TS033494C Date and time 27-Sep-2013 16:15:00 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX3018 Total £35.00 GBP



2013-09-27 16:11:46     tried to pay admin with cc 8430 but it declined



2013-09-27 16:08:03     Invoice 27 Sep 2013 Invoice Number: 4380 To: 487 492 431 skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 9 1.00 Admin Fee 35.00 35.00 Delete Edit Total £35.00



2013-09-27 16:07:55     Billing Period Charges Entertainment 05 Sep - 04 Oct £21.50 Yours at no extra cost Sky TV total: £21.50 Additional Charges Show£0.50 Payment due on 05 Sep £22.00 Payment Received 05 Sep - £22.00 Credit Card Declined 06 Sep £22.00 Account balance £22.00



2013-06-20 15:03:21     NEW CC DETAILS 5020 2411 0502 8430 06/15 725



2013-06-20 14:58:21     ADDED CC 8430



2013-06-20 14:42:07     PAID OFF OSB WITH CC 7067



2013-06-20 14:32:33     Your transaction was successful. Transaction information Transaction ID 84F965554Y459044J . Date and time 20-Jun-2013 14:16:25 o'clock GMT+01:00 . Transaction type Sale . Card type MasterCard . Card number XXXXXXXXXXXX7067 . Total £35.00 GBP



2013-06-20 09:49:00     Invoice 20 Jun 2013 Invoice Number: 3486 To: 487 492 431 end user skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 9 1.00 Admin Fee 35.00 35.00 Delete Edit Total £35.00



2013-02-20 11:10:32     paid osb £21.50 with cc 5489 0703 1432 7067 09/14 861 and added same



2013-02-20 11:04:15     Your transaction was successful. Transaction information Transaction ID 0M2394088Y670782P . Date and time 20-Feb-2013 12:03:59 o'clock GMT+01:00 . Transaction type Sale . Card type MasterCard . Card number XXXXXXXXXXXX7067 . Total £35.00 GBP



2013-02-20 11:02:20     Invoice 20 Feb 2013 Invoice Number: 2806 To: 487 492 431 end user skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 9 1.00 Admin Fee 35.00 35.00 Delete Edit Total £35.00



2013-02-20 09:16:40     customer called osb £21.50 on acc, she is going to bank to pay money in to pay it and calling back with cc, advised she wil be charged £35 admin



2012-12-10 14:39:35     INVOICE DELETED



2012-12-10 12:17:10     customer called doesnt want to upgrade anymore



2012-12-09 11:55:04     mysky details below



2012-12-09 11:53:43     ADMIN FEE DECLINED WILL EMAIL CUSTOMER



2012-12-09 11:49:47     Invoice 09 Dec 2012 Invoice Number: 2621 To: 487 492 431 L Murdoch end user skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 9 1.00 Admin Fee upgrade add HD 35.00 35.00 Delete Edit Total £35.00



2012-12-09 11:47:04     Customer called , card at COA Wants to upgrade to full pack add HD try and get offer email costomer , new monthly cost , date she pays sky and pin number. murdockl@hotmail.com make up a mysky please Carol



2011-10-26 14:16:58     Payment Method: Credit Card Card Type: MasterCard Card Holder's Name mr v duff Card Number: ************7067 Expiry Date: 09/2014 Date and Time: 26 October 2011, 14:16



2011-10-21 09:25:59     new cc details received 5489070314327067 exp 09/14 cvc 861 osb £20 on account. balance paid prime card used to set up dd, need to change these next week



2011-07-29 00:11:40     £35.00 admin taken rec 4224 rec 7067



2011-07-28 16:11:46     reactivated account on var only with sky+ facility added c.c 327067



2010-10-29 16:21:12     £35.00 admin rec 1080



2010-10-29 14:46:54     CANCELLED 31 DAYS NOTICE GIVEN REASON MOVING IN WITH PARTNER



2009-05-14 13:05:37     END USER LYNDA MURDOCH 0034 952 446 238 task 350 STEPHEN - Changed address and downgraded to 6 mix pack. old address 917 c LOCKWOOD COURT, MARKET PLACE YORK YO42 2QW New Address 137 CHARTER HOUSE ROAD OPRINGTON BR6 9EP



2007-05-10 09:26:20     NEW ACTIVATION HD Repaired card to new H.D box Activated H.D and recording



2007-05-10 09:25:16     NEW ACTIVATION Repaired card to new H.D box Activated H.D and recording



2007-05-02 14:44:46     Paired card to new HD box.



2007-03-22 10:42:16     Switched on - paperless contract.



2007-03-06 12:54:46     D/D DETAILS ADDED ENDING 3766



2007-03-05 13:51:32     UPGRADED TO HD. MOVIE PACK. PAYMENT DETAILS TO FOLLOW.