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Contract Number 240017969777
Card Number 500 830 187
MultiRoom Number
First NameMRS Isabel
Last NameSHERLOCK
Address10 FLAKEFIELD
AddressEAST KILBRIDE
Address
Town / CityLANAKSHIRE
PostcodeG74 1PF
Telephone01245 321034
Maiden NameHERN
Sky PasswordNOVO
Date of Birth1978-05-26 00:00:00
e-Mailisabel.sherlock@post.alderney.ws
Sky Card Number500 830 187
Prev Sky Card Number278 858 279
Host Fee Paid2012-05-01 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2007-01-01 00:00:00
Modification Date2014-12-06 11:21:10
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky UsernameISABEL.SHERLOCK
MySky Passwordhern123
Contract StatusOutstanding Balance



2014-12-06 11:20:52     Payment on your account is overdue You have a payment due on the 24 Nov for a total of £278.20



2012-07-23 10:43:19     Sent customer a replacement card 572 110 740. MR GRAY 9 RUE DES CAVALIERS 11270 FANJEAUX FRANCE Parcel force tracking number EK120438062GB



2012-07-23 10:33:09     Invoice 23 Jul 2012 Invoice Number: 1991 To: For card 500 830 187 SIF skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total       I have created this blank invoice as I had to attach it to card 500 830 187 PayPal would not allow me to use invoice 1990 ( original invoice ) as this was attached to another payment     Delete Edit Total



2012-07-23 10:27:45     PayPal would not let me use the invoice number 1990 as it said this was attached to another payment I will delete this invoice and do a new invoice for 1991



2012-07-23 10:23:50     Transaction confirmation Help with this page Your transaction was successful. Transaction information Transaction ID 5UP62466R0039471M Date and time 23-Jul-2012 10:22:41 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX6097 Total £25.00 GBP  



2012-07-23 10:10:21     Customer wishes new card to be sent I have invoiced for courier Invoice 23 Jul 2012 Invoice Number: 1990 To: Sky in France La Plane Lempaut Tarn France 81700 Skyineurope@aol.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total   11 1.00 Next day Delivery (Some parts of Europe are 2 days) Gray replacement for 500 830 187 25.00 25.00 Delete Edit Total



2012-07-23 08:54:47     Hi Karen, I have copied this account information for you , as you can see this customer has clawed back 3 payments to sky and sky will also charge a month in advance which is why the balance is so high , a new card would be better for this customer. Please advise. Regards, Carol Credit Card Chargeback 03/07/12 £62.75  Credit Card Chargeback 03/07/12 £62.75  Credit Card Chargeback 03/07/12 £62.75  Payment Received 21/06/12 £62.75 CR Account balance £188.25 



2012-07-23 08:54:00     What is happening on this account ??  customer has been away for a month only and seems there is an ob of 278 GBP ?? surely it would best to provide a new card on this one ???



2012-07-16 15:46:29     osb £278.20



2012-07-16 15:35:24     £278.20



2012-05-10 13:16:31     CONFIRMATION OF BANK T/F 01/05/2012 FASTER PAYMENTS RECEIPT REF.1487 GRAY A FROM ANDREW £100.00



2012-05-10 11:52:31     refund will need to be given



2012-05-10 11:45:51     PAID BY PAYPAL TOO? You've Received New Funds! Dear Sky HD Solutions Ltd, This email confirms that you have received a payment for 100.00 GBP from . Receipt ID: 0496-1269-3718-1265 The number above is the buyer's receipt ID for this transaction. Please retain it for your records so that you will be able to reference this transaction for customer service. View the details of this transaction online Payment details Total amount: £100.00 GBP Currency: British Pounds Transaction ID: 8DP8391751621480E Quantity: 1 Invoice ID: 1487



2012-05-01 14:08:20     INVOICE 1487 PAID VIA BANK T/F



2012-04-07 13:13:10     Invoice 07 Apr 2012 Invoice Number: 1487 To: 500 830 187 skyinfrance@aol.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 500 830 187 100.00 100.00 Delete Edit Total £100.00



2011-11-11 14:30:56     HAD TRIED C/C FOR WRONG AMOUNT !! CORRECT AMOUNT OFFER TAKEN RECC 2504 C/C 6014 OFFER NOW COMPLETE



2011-11-11 14:25:38     TRIED C/C WE TOOK HOST FROM BUT DECLINED ALSO REC 2503 C/C 6014



2011-11-11 14:23:16     OFFER JUNE TO NOV DECLINED REC 2502 C/C 9030 , THIS C/C HAS EXPIRED TRIED EXP 09/14



2011-06-28 16:43:14     offer DECLINED rec 3283 (899030)



2011-06-23 13:59:43     Your Current Payment Details are as follows: Payment Method: Credit Card Card Type: VISA Card Number: ************9030 Expiry Date: 09/11 Payment Due Date: 24th of each month Update Payment Details Sky World (New) 24/06/11 - 23/07/11 £52.00 Viewing Subscription Discounted (New) 24/06/11 - 23/07/11 £26.00 CR Sky+HD Pack 24/06/11 - 23/07/11 £10.25 Sky World 24/06/11 - 23/07/11 £52.00 Credit for Cancellation of Sky World (New) 24/06/11 - 23/07/11 £52.00 CR Sky+ Subscription 24/06/11 - 23/07/11 £0.00 Sky World (New) 17/06/11 - 23/06/11 £11.74 Viewing Subscription Discounted (New) 17/06/11 - 23/06/11 £5.87 CR Credit for Cancellation of Sky World (New) 17/06/11 - 23/06/11 £11.74 CR Subtotal: £30.38 Packages: £30.38 Sky+ Subscription 24/05/11 - 23/06/11 £0.00 Sky+HD Pack 24/05/11 - 23/06/11 £10.25 Sky World 24/05/11 - 23/06/11 £52.00 Subtotal: £62.25



2011-05-11 12:58:41     Host fee taken rec 2387 (206014)



2011-05-09 13:06:19     Emailed SIF for cc details for host fee



2011-05-09 13:04:01     SIF have this card Active acc full pack with sky+ and HD, CC details on acc (9030) PDD 24th of each month. Host fee DECLINED rec 2350 (899030)



2011-03-16 17:01:32     Customer wishes to cancel this card, pls advise status, cheers Banny Hi Banny, This card is active on full pack, do you want the card cancelled with 31 days notice or shall i reorder ? Regards, Carol



2010-05-27 10:50:20     Paid off OSB £49 with customer cc details (899030) added details to acc. Payment due date 24th of each month. On sky world pack. Repaired to HD box activated HD channels.



2010-05-27 10:35:00     MY SKY Username ISABEL.SHERLOCK Password hern123 Email isabel.sherlock@post.alderney.ws Date of birth 26/05/1978 Security question Mother's maiden name?Answer to security question hern



2010-04-13 13:50:59     ** 2ND HOST FEE £100 REC 8408 (299309) **



2010-03-11 10:08:23     forced changeover action done



2009-09-29 13:11:42     Host paid 26/06/09 5059



2009-09-29 12:03:41     P4 card arrived 500 830 187



2009-08-21 15:48:11     OLD ADDRESS - 126D Fanton Ave Wickford Essex SS12 9LF



2009-08-21 15:48:08     OLD ADDRESS - 126D Fanton Ave Wickford Essex SS12 9LF



2009-08-21 12:02:32     NEW CARD BEING SENT TO 10 FLAKEFIELD, EK, GLASGOW, G74 IPF



2009-06-26 13:00:52     Repaired box v- 9F020B s- 0003990050 on sky world pack added customers c/c details to acc (299309) payment due date the 24th of every month



2009-02-17 11:56:30     acount cancelled 31 days from now



2008-03-20 09:10:47     added new c.c/c 3915



2007-08-06 14:29:27     £10 Admin Taken Added new CC details (7566)



2007-08-06 14:18:58     changed address from 877d lockwood court



2007-04-25 16:09:50     CUST C/C SET UP ON ACCOUNT (7566).



2007-04-24 15:54:26     VIEWING SWITCHED BACK ON, CARD PAIRED & UPGRADED TO MUSIC / NEWS MIX WITH SPORTS. AWAITING PAYMENT DETAILS.