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Contract Number 240017341514
Card Number 703 327 965
MultiRoom Number
First NameMR ANDREW
Last NameWADDELL
Address39 THE CHASE
AddressWICKFORD
Address
Town / CityESSEX
PostcodeSS12 9EX
Telephone01759 18 7848
Maiden NameFITZROY
Sky PasswordSKY
Date of Birth1983-03-18 00:00:00
e-Mailawaddell@post.alderney.ws
Sky Card Number703 327 965
Prev Sky Card Number582 742 987
Host Fee Paid2017-02-08 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2007-01-01 00:00:00
Modification Date2019-01-30 11:32:58
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernamefitzroy6
MySky Passwordprimary12
Contract StatusWe cancalled at Sky



2019-05-22 13:41:17     DD MANDATE CANCELLED AT BANK



2019-02-03 10:55:44     28/01/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017341514, MANDATE NO 0233 £40.00



2019-01-30 16:12:46     was instructed to pay feb bill with santander but its already been paid 27 Jan – 26 Feb TV £40.00 Bill total £40.00 Payment received -£40.00 Payment received 27 Jan -£40.00



2019-01-30 13:58:53     JENI ADVISED THAT THIS ACCOUNT WILL GO OFF TOO EARLY PAY FEB SUB VIA MYSKY AND LEAVE DUMMY ON



2019-01-30 11:32:40     host fee due date was 11-03-2019



2019-01-30 11:32:08     satfocus do not want to renew this card and it is still in contract for a further 6 months so i have added dummy dd at sky



2018-12-27 12:15:47     27/12/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017341514, MANDATE NO 0233 £40.00



2018-12-18 07:25:56     EMAILED SATFOCUS TO ASK IF CUSTOMER WANTS TO RENEW FOR ANOTHER YEAR 607 932 464 703 004 895 703 005 363 703 327 965 703 414 714 703 336 784 758 652 556 741 364 673



2018-11-27 08:59:42     27/11/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017341514, MANDATE NO 0233 £40.00



2018-10-29 14:04:43     29/10/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017341514, MANDATE NO 0233 £40.00



2018-09-30 21:28:55     27/09/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017341514, MANDATE NO 0233 £40.00



2018-08-30 09:30:12     30/08/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017341514, MANDATE NO 0233 £40.00



2018-07-27 18:47:26     27/07/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017341514, MANDATE NO 0233 £40.00



2018-06-27 15:49:44     27/06/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017341514, MANDATE NO 0233 _ 40.00



2018-05-30 22:03:27     30/05/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017341514, MANDATE NO 0233 _ 40.00



2018-04-27 11:57:34     27/04/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017341514, MANDATE NO 0233 £40.00



2018-03-28 14:09:42     28/03/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017341514, MANDATE NO 0233 £40.00



2018-03-02 12:24:13     28/02/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017341514, MANDATE NO 0233 £72.51



2018-02-16 08:45:06     Discount now okay. £40.00pm for 18 months. Calendar made.



2018-02-13 13:24:48     Offer £40.00 for 18 months. £10 one-off admin fee applies to first bill. Calendar made. Bill isn't showing the correct amount. Calendar for 15/2/18 to check mysky.



2018-01-29 14:10:47     29/01/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017341514, MANDATE NO 0233 £28.60



2018-01-18 21:41:22     "Invoice 10 Jan 2018 Invoice Number: 9828 PAID 18/01/2018 18/01/2018 TRANSFER FROM 1/URBAN , ANDRE 2/SPOECKER WEG. REF: 0015 2242 696 0128707 £7,664.00



2018-01-10 19:09:03     INVOICE SENT AND AWAITING PAYMENT Invoice 10 Jan 2018 Invoice Number: 9828 To: Satfocus service@satfocus.de 8.00 Annual host fee 100.00 800.00 Accounts Box set Sports HD for the following accounts 607 932 464 703 004 895 703 005 363 703 327 965 703 414 714 703 336 784 702 975 509 618 373 278 858.00 6864.00 Total £7664.00



2018-01-02 11:17:39     29/12/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017341514, MANDATE NO 0233 £28.60



2017-11-29 13:21:49     29/11/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017341514, MANDATE NO 0233 £28.60



2017-10-27 10:49:30     Banking info Paid a year upfront March 2018 - March 2019 Family + Sports HD £858.00 £71.50/month



2017-10-27 10:48:09     27/10/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017341514, MANDATE NO 0233 £28.60



2017-09-27 11:46:35     27/09/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017341514, MANDATE NO 0233 £28.60



2017-08-31 09:22:03     30/08/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017341514, MANDATE NO 0233 £28.60



2017-07-28 19:06:05     27/07/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017341514, MANDATE NO 0233 £28.60



2017-06-30 02:56:39     28/06/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017341514, MANDATE NO 0233 £28.60



2017-05-30 13:24:26     30/05/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017341514, MANDATE NO 0233 £28.60



2017-05-04 13:21:54     Repaired box and card. 4F7004 03638641757



2017-04-27 13:02:46     27/04/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017341514, MANDATE NO 0233 £21.23



2017-03-10 10:14:58     Reactivated account with 60% off for 12 months = £28.60



2017-03-03 13:16:55     Cancelled account to reactivate with maximum discount. Working in Germany.



2017-03-02 23:22:22     01/03/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017341514, MANDATE NO 0233 £43.39



2017-02-04 10:56:24     Dear Satfocus Thank you for your payment of £ 7664.00 towards Invoice Number 9587 Update all Satclicks for £100 host 2017 to 2018 theb sub price £858 fer account so two incoming payments



2017-01-31 11:25:26     Invoice Number: 9587 - AWAITING PAYMENT Family Sports HD March 2017 to March 2018 £858 Host Fee £100



2017-01-27 11:38:05     27/01/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017341514, MANDATE NO 0233 £43.39



2016-12-30 13:27:34     30/12/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017341514, MANDATE NO 0233 £43.39



2016-11-30 10:09:01     29/11/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017341514, MANDATE NO 0233 £43.39



2016-10-28 10:30:29     27/10/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017341514, MANDATE NO 0233 £43.39



2016-09-28 11:04:30     28/09/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017341514, MANDATE NO 0233 £43.39



2016-08-30 10:17:06     30/08/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017341514, MANDATE NO 0233 £43.39



2016-07-28 10:38:55     27/07/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017341514, MANDATE NO 0233 £43.39



2016-06-29 11:35:38     29/06/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017341514, MANDATE NO 0233 £43.39



2016-05-27 12:36:27     27/05/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017341514, MANDATE NO 0233 £76.28 Double bill 27 May - 26 Jun A month in advance Total £43.39 MAY PROFIT £23.36 13 May - 26 May (14 days) Family with Sports HD - including discounts £21.11 HD Subscription Discounted- £0.86 27 Apr (1 day) Family with Sports HD - including discounts £1.51 HD Subscription Discounted- £0.06 19 Apr - 26 Apr (8 days) Family with Sports HD - including discounts £11.67 HD Subscription Discounted- £0.48 Total £32.89 APRIL PROFIT £33.86



2016-05-18 10:01:36     18/05/2016 CARD PAYMENT TO SKY DIGITAL INTERN,34.45 GBP ON 13-05-2016 £34.45



2016-05-13 12:42:14     Payment details were removed from the account when Steve called Sky to get the offer put on it so the account was disabled due to non payment. Not sure why the CSR would have done that. Added Santander and paid OSB of £34.45



2016-05-11 08:20:42     CARD AND BOX PAIRED AGAIN It may take up to two hours for the pairing to take effect



2016-05-09 11:57:02     Viewing card paired It may take up to two hours for the pairing to take effect You can check by trying to watch Sky 1 HD and Sky Atlantic HD through your Sky box.



2016-05-03 16:54:36     Repaired box and card. 4F7004 03638641757



2016-03-30 08:56:41     Sky said the rejoining offer has finished. I complained and spoke to his supervisor and got 35% off for 12 months.



2016-03-23 13:23:20     CARD PAYMENT TO SKY DIGITAL INTERN,67.05 GBP ON 18-03-2016 £67.05



2016-03-18 17:28:35     Cancelled account in order to reactivate in a few days & get 50% re-joining discount.



2016-03-18 15:47:31     Paid OSB of £67.05 with Santander and added for future payment method. It appears this mystery Mastercard that was on the account has run out of credit now.



2016-02-08 10:35:41     Invoice Number: 8760 PAID card host fee £100 Family Sports HD March 2016 to March 2017 £801



2016-02-05 09:38:35     No balance yet, have re-added the calendar note for March.



2016-02-02 10:54:55     Invoice Number: 8760 AWAITING PAYMENT card host fee £100 Family Sports HD March 2016 to March 2017 £801



2016-01-21 15:18:18     703 327 965 This is a Satfocus card that Santander should be on last payment from Santander was November , there is an unknown Mastercard on this account can you check if there is an OB if there is it will need paid with Santander and this readded if no balance leave the Mastercard on the account but do another calander to check each month Fri, 5 February



2016-01-20 14:43:20     Repaired box and card. 4F7004 03638641757 Who's payment details are on this account? It's not ours as far as I can tell and there's no note to explain that they were changed after November 2015 Your current payment details Payment method: Credit Card Card type: MASTERCARD Card number: ************8466 Expiry date: 12/2016



2015-11-27 10:09:47     27/11/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017341514, MANDATE NO 0233 £45.22



2015-10-28 10:42:00     28/10/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017341514, MANDATE NO 0233 £45.22



2015-10-13 09:24:34     Asked by office to get new offer but this account already has an offer of 35% off until 20/2/16



2015-09-29 10:53:38     29/09/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017341514, MANDATE NO 0233 £45.22



2015-08-27 11:53:24     27/08/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017341514, MANDATE NO 0233 £45.22



2015-07-30 13:15:04     29/07/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017341514, MANDATE NO 0233 £45.22



2015-06-29 09:32:52     29/06/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017341514, MANDATE NO 0233 £45.22



2015-05-28 14:38:21     28/05/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017341514, MANDATE NO 0233 £44.80



2015-05-01 00:15:50     29/04/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017341514, MANDATE NO 0233 £42.62



2015-04-16 23:29:00     OFFER AVAILABLE ON ACCOUNT ONLINE Sky Sports 3 Months with £10 off PLUS Sky HD Pack 6 Months 50% off SAVING £12.63 / MONTH



2015-04-16 11:16:14     27/03/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240017341514, MANDATE NO 0233 £61.20



2015-04-02 09:41:05     Invoice 7202 paid, due again 11/03/2016



2015-03-11 14:46:41     Changed pack, paired to box and added Santander.



2015-03-11 13:31:59     CARD AND BOX TO BE SENT TO SATFOCUS 4F700403638641757 703 327 965 PACKAGE FAMILY , SPORTS AND HD CARD AND SUBS WILL BE PAID ONE YEAR UPFRONT SANTANDER TO BE ADDED Invoice 03 Mar 2015 Invoice Number: 7202 To: Satfocus service@satfocus.de From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 10.00 Mini HD boxes with one year warrenty 50.00 500.00 5.00 Supply 5 sky cards 100.00 500.00 5.00 5 Sky cards paid for one year Sports Family and HD pack 751.00 3755.00 Total £4755.00



2015-03-02 12:51:25     card in office.



2015-02-27 09:58:37     Card arrived at Terry's 582 742 987 > 703 327 965



2015-02-25 11:46:48     Sky have resent the card today. Change payment details and password at Sky when we receive the card.



2015-02-20 14:00:00     Downgraded to Original and reordered card with 35% off for 12 months. Left Tom Dempsey's customer's CC on account until we receive the card



2014-11-18 17:16:26     Opening balance Carried forward from last month's bill £71.75 Tom Dempsey card



2013-03-01 13:31:59     CARD ACTIVE



2013-01-30 18:00:17     contract details sent to tom



2013-01-28 14:03:46     Card sent to Tom Dempsey LY529270285GB



2013-01-28 10:43:42     Previous Card 510 820 749 268 518 560



2013-01-25 13:35:21     NEW CARD 582 742 987 ARRIVED AT TERRYS



2013-01-23 10:45:45     REINSTATED ACC ON ENT ONLY CHANGED ADDRESS FROM 10 FLAKEFIELD G74 1PF ADDED DUMMY C.C 5195 2551 1984 8509 06.14 REORDERED CARD



2011-11-10 15:08:58     NOV OFFER TAKEN REC 2480 CC 7394 OFFER NOW COMPLETE



2011-11-09 15:00:52     account cancelled at end user request. they no longer live in spain.



2011-10-12 17:32:31     oct offer taken. rec 1701. cc/ 7394



2011-08-10 11:34:35     august offer taken. rec 0032. c/c 7394.



2011-08-03 16:39:25     OFFER TAKEN £26 CC 0371 REC 4614



2011-08-03 16:32:13     HOST PAID REC 4612 CC 7394



2011-07-20 00:08:20     OFFER NOT DUE UNTIL 9TH AUG £11.19



2011-07-19 15:09:51     DETAILS PASSED ON TO CAROL FROM NIC



2011-07-13 14:26:16     offer taken £11.19 rec 3742 c.c 7394



2011-06-28 17:25:16     offer taken from cc details in gmail rec 3288 (127394)



2011-06-28 13:48:40     Current Payment Details Your Current Payment Details are as follows: Payment Method: Credit Card Card Type: VISA Card Number: ************0223 Expiry Date: 03/13 Payment Due Date: 9th of each month



2011-06-28 13:48:05     Sky TVClose Entertainment Pack with Sports Pack 09/07/11 - 08/08/11 £44.75 Viewing Subscription Discounted 09/07/11 - 08/08/11 £11.19 CR Credit for Cancellation of Entertainment Pack with Sports Pack 17/06/11 - 08/07/11 £32.82 CR Entertainment Pack with Sports Pack 17/06/11 - 08/07/11 £32.82 Viewing Subscription Discounted 17/06/11 - 08/07/11 £8.20 CR Subtotal: £25.36



2011-06-24 18:17:15     no offer



2011-06-24 18:10:10     user-fitzroy6 p/w-primary12



2010-08-02 17:22:31     Host paid £100 0340



2009-11-12 12:04:52     card sent to lnb tnt



2009-11-12 11:49:14     new p4 card 510 820 749



2009-11-10 10:06:39     CHANGED ADDRESS FROM 700B LOCKWOOD COURT YO42 2QW REMOVED ONSCREEN MESSAGE CARD WILL FOLLOW



2009-11-10 09:34:18     End User Mrs Frost 0034 96 686 7392



2009-10-23 11:48:15     **** HOST FEE TAKEN £100 RECEIPT 6617 ****



2009-10-23 11:32:30     End user Christine Frost 0034 966867392 hermitinn@gmail.com



2009-10-23 11:17:35     Had on screen message removed and new card sent out



2008-01-21 15:24:57     Paired card to box



2007-02-01 10:54:59     ADDED CUSTOMERS C/C TO ACCOUNT FOR D/D ( ENDS IN 0124)



2007-01-25 16:48:39     Paid arrears with cb's c/c, upgraded from 2 mix, repaired - AWAITING PAYMENT DETAILS.



2007-01-17 16:41:17     OSB £19 on acc letter dated 09/01/2007