Transactions

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Contract Number 240012619492
Card Number 588 002 956
MultiRoom Number
First NameMRS IRIS
Last NameKING
Address524B THE CHASE
AddressWICKFORD
Address
Town / CityESSEX
PostcodeSS12 9EX
Telephone01268 11 6003
Maiden NameSEALEY
Sky PasswordSKY (IRIS & STEVE)
Date of Birth1974-04-05 00:00:00
e-Mailiking@post.alderney.ws
Sky Card Number588 002 956
Prev Sky Card Number567 923 081
Host Fee Paid2014-03-04 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2007-01-01 00:00:00
Modification Date2014-04-09 00:16:22
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernameiking10
MySky Passwordsealey12
Contract StatusOutstanding Balance



2014-04-04 11:34:03     HOST FEE REFUNDED ransaction Details Refund (Unique Transaction ID: 1MV12905ND940070N) View the related 1HN845226X419900K Original Transaction Date Type Status Details Gross Fee Net 4 Mar 2014 Payment From RefundedYou have refunded this payment in full.You have refunded this payment in full. Details £120.00 GBP -£2.48 GBP £117.52 GBP Related Transaction Date Type Status Details Gross Fee Net 4 Apr 2014 Refund Completed ... -£120.00 GBP £2.28 GBP -£117.72 GBP Sent to: Total amount: -£120.00 GBP Fee amount: £2.28 GBP Net amount: -£117.72 GBP Invoice ID: 5203 Date: 4 Apr 2014 Time: 11:28:02 BST Status: Completed Subject: You have sent £120.00 GBP to with PayPal Note: Service cancelled



2014-03-19 15:52:04     card wasnt sent out because there is an osb £67.75



2014-03-10 15:32:42     reordered card



2014-03-10 13:50:26     THIS CUTSOMER ASKED TOM ANDERSON TO CANCEL THIS CARD OVER A MONTH AGO - TOM NEVER TOLD US AND CUSTOMER HAS BEEN CHARGED A HOST FEE. REORDER CARD AND REFUND £120



2014-03-04 13:08:34     Your transaction was successful. Transaction information Transaction ID 1HN845226X419900K . Date and time 04-Mar-2014 13:38:37 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX6512 . Total £120.00 GBP



2014-01-28 15:10:37     CC DETAILS 4462 9265 6389 6512 03/16 349 Invoice 28 Jan 2014 Invoice Number: 5203 To: 588 002 956 Tom Anderson skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00



2013-12-20 16:07:36     Your transaction was successful. Transaction information Transaction ID 3TD57696AN209670K . Date and time 20-Dec-2013 17:02:38 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX6512 . Total £67.75 GBP



2013-12-20 16:06:13     Invoice 20 Dec 2013 Invoice Number: 4860 To: 588 002 956 Tom Anderson skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky Card Deposit 67.75 67.75 Delete Edit Total £67.75



2013-12-20 16:03:28     Sky TV £67.25 Additional Charges £0.50 Payment due on 16 Dec £67.75



2013-05-14 15:50:51     UPGRADED TO FULL PACK WITH HD



2013-05-14 15:48:22     ADDED NEW CLIENTS CC Your new payment details: Payment method: Credit Card Card type: VISA Card number: ************6512 Expiry date: 03/2016



2013-05-14 15:46:17     PAIRED CARD TO BOX



2013-05-14 15:43:58     THIS CARD IS WITH TOM ANDERSON Please pair card to box .0374679028D. 588002956. 4F310A. Full package with HD. 4462926563896512 03/16. 349. Mr james mally . Regards Tom



2013-05-10 12:50:57     deleted invoice 2872 as card was reordered



2013-05-07 14:32:51     CB TAKEN THIS CARD TO SPAIN



2013-05-07 13:08:49     got replacement card in stock for resale 588 002 956



2013-05-06 00:25:27     NEW CARD ARRIVED AT TERRYS 588 002 956



2013-05-02 11:24:16     reordered viewing card and got £4.30 credit put on the account



2013-04-28 19:18:05     CB HAS PUT A NOTE ON BOARD reorder this card



2013-03-14 16:42:34     downgraded to ent only



2013-03-14 14:34:39     CHANGED PIN TO 2020 NO WORD BACK FROM LNB RE PAYMENT FOR HOST BOARD TO DG TO BASIC PACK



2013-03-14 14:31:38     Entertainment Extra with Sports and Movies HD 16/03/13 - 15/04/13 £60.75



2013-03-07 14:21:51     Invoice 07 Mar 2013 Invoice Number: 2872 To: 567 923 081 LNB skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00



2013-03-07 14:16:45     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************0011 Expiry date: 04/2015



2013-03-05 16:39:39     THIS IS AN LNB CARD I HAVE EMAILED FOR CC DETAILS FOR HOST I AM NOT SURE IF IT IS THIS CUSTOMERS CC DETAILS THAT ARE ON THE ACCOUNT THERE ARE NO PREVIOUS NOTES / EMAILS TO ADD CUSTOMERS DETAILS TO SKY



2012-05-10 10:30:13     Hello, I have now successfully paired the card to the confirmed box details and resent signals. Channels should be back on within the next 24 hours. Thank you Charlotte



2012-05-10 10:27:48     Chitkala: I appreciate your patience Mrs Iris. Chitkala: I have just paired the card and also sent the signals. Chitkala: It usually works immediately but the standard time frame is 10 to 24 hours.



2012-05-10 10:18:46     having a lot of difficulty pairing this card to the confirmed box on my sky chat



2012-05-10 09:49:31     Hi guys Spoke with customer again this morning and confirmed box details, this has been working fine Man pace, model 1358, version 9foco3, serial 0184834179, new card 567 923 081, osv 12s4fm, epg 388 Thanks Carol



2012-05-09 10:58:57     Hi, Sky are saying this serial number is invalid please advise Jeni



2012-04-13 13:46:13     sending this card to end user nancy johnston today at address 24 Gibraltar Street, Oldham, Lancashire, 0L4 5HT, uk



2012-04-12 14:42:21     THIS SHOULD HAVE NEVER BEEN CHANGED TO OUR ADDRESS, STEVE PATMORE ASKED FOR THIS TO BE REORDERED AND LEANNE ORDERED IT, THEN HE ASKED ME TO CHASE IT UP SO I DID, NOW LEANNE HAS CHANGED ADDRESS AND REORDERED CARD SO CUSTOMER WILL HAVE RECEIVED CARD 566 823 985 AND WE HAVE THE REPLACEMENT WHICH IS 567 923 081



2012-04-09 11:49:08     Arvind: As mentioned the system would not allow me to send a card now. Arvind: No worries. Arvind: I have sent a mail to the dedicated team to change the status on the account and issue a new viewing card. Arvind: Please bare with us until this is sorted and the new card is sent. You: how long do you think this will take? Arvind: It would take 48-72 hours. You: so will i call sky to confirm card has even been sent in 72 hours? as it will then take 5 days to get to me. You: thats nearly 2 weeks without viewing Arvind: You can contact us after 72 hours to know the status also I have left note on the account to apply credit for loss of viewing.



2012-04-09 11:13:46     changed address and reordered card again 524B THE CHASE WICKFORD ESSEX SS12 9EX



2012-04-09 09:58:02     old address - MRS Iris King Flat 532 Homecove House Holland Road WESTCLIFF-ON-SEA Essex SS07TF



2012-04-08 20:07:34     Leanne, check on mysky if this is still at clients address , Jeni has reordered if it is at COA it will need to be changed and reordered again.



2012-04-05 11:11:26     chased up card, apparently it had been activated... ordered another one



2012-03-21 16:05:26     Reordered view card Manoj: Please stay connected while I send a new viewing card for you. Manoj: It will take 3 to 5 working days from now. Manoj: Is that ok with you? You: ok is that the fastest servise u have? Manoj: I'm sorry that this is the time frame for the viewing card to be delivered.



2009-12-16 13:10:27     CARD REORDERED AGAIN & SIGNALS RESENT TO REMOVE MESSAGE DONE BY SUPERVISOR



2009-11-25 12:09:33     CARD REORDERED AGAIN, LOSS OF VIEWING CREDIT WILL APPLY WHEN NEW VC ACTIVATED



2009-09-25 13:39:48     SIGNALS SENT TO REMOVE O/S MESSAGE



2009-08-28 17:44:22     SIGNALS RESENT FOR RECORDINGS



2009-04-17 11:27:10     CHANGED ADDRESS TO 532 HOMECOVE HOUSE HOLLAND RD WESTCLIFFE-ON-SEA ESSEX SS0 7TF



2009-04-17 11:20:53     REPAIRED VC



2007-10-06 12:43:43     ADDED SETANTA



2007-07-19 12:12:49     paired card to HD box



2007-07-19 12:06:52     NEW ACTIVATION paid OSB of £34 with cust CC (5624) added cust CC details (5624) to acc upgraded to 2 mix - variety & knowledge, sports & movies



2007-07-19 12:01:09     CHANGED ADDRESS FROM - 743E LOCKWOOD COURT MARKET PLACE YORK YO42 2QW 01759 183528 TO - 889C FANTON AVE WICKFORD ESSEX SS12 9LF 01268 116003



2007-07-13 10:58:41     SOLD TO STEVE PATMORE FOR 75 EUROS



2007-06-29 12:36:39     sent to CVES to be resold ob 34



2007-01-31 11:49:05     CANCELLED AT BANK - NO C/N