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Contract Number 240017351661
Card Number 704 762 335
MultiRoom Number
First NameMR John
Last NameGALSWORTHY
Address1075A THE CHASE
AddressWICKFORD
Address
Town / CityESSEX
PostcodeSS12 9EX
Telephone01759 16 7564
Maiden NameHOUGHTON
Sky PasswordSKY
Date of Birth1980-10-25 00:00:00
e-Mailjgalsworthy@post.alderney.ws
Sky Card Number704 762 335
Prev Sky Card Number532 346 632
Host Fee Paid2015-04-01 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2007-01-01 00:00:00
Modification Date2016-05-07 12:05:24
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky UsernameJGALSWORTHY
MySky Passwordhoughton12
Contract StatusOutstanding Balance



2016-03-14 15:59:50     tried to downgrade but last bill declined so there is an osb £61.50 IF CUSTOMER COMES BACK HOST FEE IS DUE 13/05/2016



2016-02-11 11:44:56     Invoice 11 Feb 2016 Invoice Number: 8784 To: 704 762 335 tsw skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Annual host fee 120.00 120.00 Delete Edit Total £120.00



2016-02-11 11:43:20     Latest bill My subscriptions 27 Jan - 26 Feb A month in advance Family with Sports£61.50 Total £61.50 Last month's changes Adjustments for changes you've made £0.00 Additional charges £0.50 Total due 27 Jan £62.00 Payment method: Credit Card Card type: MASTERCARD Card number: ************2539 Expiry date: 10/2018



2015-05-26 11:54:31     Paid OSB of £33.98 with clients CC and added as future payment method. 5432 6730 0988 1377 10/15 783 Paired card and box. 4f31d2 03640402208 Upgraded to Family bundle + sports host due 13/5/16 installer - Sirus - 606588281 This card replaces NSAT card : 607 805 603 Invoice 01 Apr 2015 Invoice Number: 7341 To: a n hurley skyhdsolutions@gmail.comFrom : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product CodeQtyDescriptionAmountTotal 1.00Annual host fee - 607 805 603 120.00120.00Delete Edit Total£120.00 Your transaction was successful. Transaction information Transaction ID 24742931S9356753Y Date and time 01-Apr-2015 14:29:40 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX1377 Total £120.00 GBP



2015-05-21 22:15:23     Total due 27 May £33.98 OB ON ACCOUNT



2015-04-29 14:00:00     Card in Spain stock.



2015-04-15 10:34:37     Card in office.



2015-04-13 15:22:24     card arrived at the chase Mr J Garlsworthy 1075a The Chase SS12 9EX 532 346 632 > 704 762 335



2015-04-09 13:00:25     Reinstated on Original and reordered card, cleared balance for free. Dummy DD : 08 71 99, 34429728



2012-12-17 12:57:04     deleted Invoice Number: 1564



2012-06-06 11:58:21     host fee due date was 03-07-2012



2012-05-29 16:34:37     OSB AT SKY £52.50



2012-05-16 14:40:03     Hello, on 01 March 2012 we sent you Invoice Number: 1564 regarding the annual host fee for your sky card. Please pay this asap to avoid your card being disabled by our automated system. Thankyou, Charlotte



2012-05-01 10:29:49     Invoice 01 May 2012 Invoice Number: 1564 To: MARK ALAN markallen64@live.co.uk From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 532 346 632 100.00 100.00 Delete Edit Total £100.00



2012-02-03 10:08:19     this account does not have any offer Sky TV £52.00 Billing Period Charges Discounts Sky+ Subscription 27/07/11 - 26/08/11 £0.00 Sky World 27/07/11 - 26/08/11 £52.00 Sky TV total: £52.00 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 27/07/11 - 27/07/11 £0.50 Additional Charges total: £0.50 Payment due on 27/07/11 £52.50 Payment Received 24/07/11 £52.50 CR Account balance £0.00 NOTES THAT ANN HAS COPIED PREVIOUSLY SEEM TO BE FOR A DIFFERENT ACCOUNT , THIS ACCOUNT IS ON WILSONS LIST FOR DISCOUNT BUT I HAVE CHECKED MYSKY FOR A WHOLE YEAR AND NO DISCOUNT EVER APPLIED ALL FOLDER UPDATED AND INFO ADDED TO DRAFT EMAIL TO WILSON FOR NO OFFERS APPLIED



2012-01-31 15:44:25     pin reset to last 4 digits of pin



2012-01-31 15:25:20     new card added 4106 2609 6119 5018 11/14 442 markallen64@live.co.uk



2011-11-28 12:16:17     Payment Method : Credit Card Card Type: VISA Card Number: **********3029 Expiry Date: 12/2014 Payment Due Date: 27th of each month



2011-11-28 12:12:12     i spent an hour on the phone on Friday 25th trying to get these channels back on. Didn't work and was told a further 72 hours.



2011-11-22 17:02:00     paid balance using alternative card details given by client. can't add any of the 2 cards provided to Sky account due to issues with Sky's system. called client to advise.



2011-11-22 15:48:49     payment failed, called Mark to advise. no answer



2011-11-18 13:12:45     OSB £52.50 cant pay on my sky as asking for a pin. need to get a MR to call sky pay OSB and change pin for movies to 6632 END USER MARK ALAN 0034 663 517 394



2011-11-17 12:05:31     called client to advise billing overdue on sky account. awaiting call back with cc details



2011-09-13 15:42:46     paid osb 52.50 set up the dd on card details **** **09 6188 2011 11/14 102



2011-09-13 13:52:40     Your bill is overdue. Please make a payment as soon as possible. Make a payment Credit Card Declined 25/08/11 £52.50 CR Payment Received 24/08/11 £52.50 CR Account balance £52.50



2011-08-04 21:13:55     Billing Period Charges Discounts 1 Pack 13/06/11 - 26/06/11 £8.81 Sky+ Subscription 27/05/11 - 26/06/11 £0.00 Sky World 27/05/11 - 12/06/11 £28.52 Viewing Subscription Discounted 27/05/11 - 12/06/11 £14.26 CR Sky World 13/05/11 - 26/05/11 £24.27 Viewing Subscription Discounted 13/05/11 - 26/05/11 £12.14 CR Credit for Cancellation of Sky World 13/05/11 - 26/05/11 £24.27 CR Sky TV total: £10.93 Additional Charges Sky TV £65.63 Billing Period Charges Discounts Sky World (New) 27/06/11 - 26/07/11 £52.00 1 Pack 27/06/11 - 26/07/11 £19.50 Credit for Cancellation of 1 Pack (New) 27/06/11 - 26/07/11 £19.50 CR Sky+ Subscription 27/06/11 - 26/07/11 £0.00 Credit for Cancellation of 1 Pack (New) 14/06/11 - 26/06/11 £8.18 CR Sky World (New) 14/06/11 - 26/06/11 £21.81 Sky TV total: £65.63 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 27/06/11 - 27/06/11 £0.50 Additional Charges total: £0.50 Payment due £66.13 Sky TV £52.00 Billing Period Charges Discounts Sky World 27/07/11 - 26/08/11 £52.00 Sky+ Subscription 27/07/11 - 26/08/11 £0.00 Sky TV total: £52.00 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 27/07/11 - 27/07/11 £0.50 Additional Charges total: £0.50 Payment due on 27/07/11 £52.50



2011-06-14 10:45:29     upgraded back to sky world as host paid



2011-06-10 11:06:38     Host fee taken rec 2812 (195018)



2011-06-10 09:35:05     left message



2011-05-13 14:13:44     dg'd to variety



2011-05-12 12:22:03     JENI TO D/G



2011-05-12 12:21:40     HOST FEE DECLINED ON ANOTHER C/C REC 2410 C/C 9717



2011-05-12 12:14:00     HOST FEE DECLINED REC 2409 C/C 5018



2011-04-28 14:19:36     MY SKY Username JGALSWORTHY Password houghton12 Email jgalsworthy@post.alderney.ws Date of birth 25/10/1980 Security question Mother's maiden name? Answer to security question houghton Active acc on sky world with sky+, CC details on acc (6011) PDD 27th of each month



2011-03-29 11:13:40     paid osb £92.76 by c.c 356011



2011-03-29 11:07:55     osb £92.76 c.c declined



2011-03-07 10:39:01     £25.50 OFFER PAID REC 1899, C/C 195018



2011-02-03 12:23:28     offer declined again rec 1676 (599717) new cc details taken offer rec 1677 (195018)



2011-02-03 11:50:45     PAID OSB £26 BY C.C 19 5018 ADDED SAME



2011-02-02 17:25:17     £25.50 OFFER DECLINED REC 1669, C/C 9717



2011-01-02 20:54:48     **** WAS ALSO PAID OCTOBER 2010 REC 825****



2011-01-02 20:53:28     £25.50 OFFER PAID REC 1494, C/C 9717



2010-12-06 10:42:19     Offer taken rec 1345 (599717)



2010-12-02 17:06:19     £25.00 OFFER DECLINED REC 1337 (599717)



2010-11-04 17:24:35     Taken £25.50 rec 1171 (599717)



2010-09-03 10:10:48     Taken £25.50 for 1st month. Put a googlemail reminder for each month for next 5 months.



2010-09-03 09:24:19     0034952934416 663517394



2010-09-03 09:22:12     NEW CLIENT MARK ALLEN REPLACES 526 083 092 VIEWING ABROAD ACTIVATED AND PAIRED ON SKY+ BOX ADDED C.C 59 9717 PIN 1891 LEFT ON SKY WORLD OR WOULD LOSE OFFER 6 MONTHS@ £25.50



2010-08-24 11:00:38     card sent to STL via Steve



2010-08-23 08:54:57     new 532 346 632



2010-08-18 12:01:41     CHANGED ADDRESS FROM 5 SAVOY COURT GU15 2JG



2010-08-18 11:59:13     REACTIVATED ACCOUNT ON SKY WORLD PAID £24.25 UP FRONT BY PRIME 734191 ADDED SAME GOT 6 MONTHS HALF PRICE ADVISED CARD 3-5 DAYS



2010-08-17 22:36:23     REORDER CARD AND CHANGE ADDRESS



2010-05-21 16:18:14     £40 admin fee taken 8781



2010-05-21 15:10:32     cancelled 31 days notice last bill 27th £9 credit will be left on account



2009-10-02 10:01:49     OLD ADDRESS - 616a LOCKWOOD COURT, MARKET PLACE YO42 2QW



2007-07-31 21:47:35     new address ; 5 savoy court , garfield road , camberly surry , GU15 2JG , phone ; 0127625410



2007-05-28 11:29:13     All is ok, resent signals.



2007-03-02 12:45:10     repaired card to box, up to sky world, added cust c/c details to acc (9976), viewing, recording and H.D activated.



2007-02-28 13:18:51     cancelled at bank - second payment



2007-01-11 10:47:55     OK TO USE CARD