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Contract Number 240015453097
Card Number 776 698 243
MultiRoom Number
First NameMR Colin
Last NameCOMBES
Address670 The Chase
AddressWickford
Address
Town / CityEssex
PostcodeSS12 9EX
Telephone01759 14 8683
Maiden NameTURNBULL
Sky PasswordZoe
Date of Birth1980-08-07 00:00:00
e-Mailccombes@post.alderney.ws
Sky Card Number776 698 243
Prev Sky Card Number476 734 685
Host Fee Paid2019-07-13 00:00:00
Host Fee Due2020-10-03 00:00:00
Create Date2007-01-01 00:00:00
Modification Date2019-12-05 06:28:43
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernamedaisypoppy
MySky Password2zoehd6!
Contract StatusViewing Abroad



2019-12-28 09:34:31     Client has reported card off. No more payments



2019-12-05 06:27:47     December sub paid Your transaction was successful. Transaction ID : 51Y97631AL345434E Copy Address verification service match : G Card verification value match : X Date and time : 12/05/2019 06:27:16 Transaction type : Sale Card number : •••••••••••••••5641 Card type : Visa/Visa Debit/Visa Electron Total amount charged : £55.30 (GBP)



2019-11-29 19:40:14     Account VA DD cancelled at bank



2019-11-18 14:01:49     18/11/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240015453097, MANDATE NO 1088 £30.00



2019-11-05 12:07:43     November sub paid Your transaction was successful. Transaction ID : 5X420951UL683693T Copy Address verification service match : G Card verification value match : X Date and time : 11/05/2019 12:07:22 Transaction type : Sale Card number : •••••••••••••••5641 Card type : Visa/Visa Debit/Visa Electron Total amount charged : £55.30 (GBP)



2019-10-18 18:52:16     18/10/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240015453097, MANDATE NO 1088 £30.00



2019-10-10 15:14:45     October sub Your transaction was successful. Transaction ID : 9YA58914BK431550G Copy Address verification service match : G Card verification value match : X Date and time : 10/10/2019 15:14:00 Transaction type : Sale Card number : •••••••••••••••5641 Card type : Visa/Visa Debit/Visa Electron Total amount charged : £55.30 (GBP)



2019-10-10 15:14:38     Expiry date soon file was wrong Correct expiry date is 09/2022



2019-10-10 13:21:59     Email sent to customer and calendar done to add dummy CC in a few days if no reply.



2019-10-07 06:44:27     October sub declined Declined again 10/10 - email to board Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2019-09-18 08:27:52     18/09/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240015453097, MANDATE NO 1088 £30.00



2019-09-06 17:49:43     September sub paid Your transaction was successful. Transaction information Transaction ID 3FX06086SF558504H Date and time 06-Sep-2019 17:49:23 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5641 Total £55.30 GBP



2019-08-19 13:04:54     19/08/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240015453097, MANDATE NO 1088 £30.00



2019-08-05 08:37:39     August sub paid Your transaction was successful. Transaction information Transaction ID 3MX66504U8128864X Date and time 05-Aug-2019 08:37:16 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5641 Total £55.30 GBP



2019-07-30 14:58:10     host fee paid Your transaction was successful. Transaction information Transaction ID 8UV286922V978520G Date and time 30-Jul-2019 14:57:50 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5641 Total £120.00 GBP



2019-07-18 12:53:54     18/07/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240015453097, MANDATE NO 1088 £29.94



2019-07-04 11:15:16     Offer - £30.00 for 18 months. A one-off £10 admin fee applies next month. Calendar made.



2019-07-04 10:56:03     July sub paid Your transaction was successful. Transaction information Transaction ID 5Y7147560N0799425 Date and time 04-Jul-2019 10:55:19 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5641 Total £55.30 GBP



2019-06-18 10:59:19     18/06/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240015453097, MANDATE NO 1088 £25.00



2019-06-03 06:43:27     June sub paid Your transaction was successful. Transaction information Transaction ID 0S6808143P317221P Date and time 03-Jun-2019 06:43:00 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5641 Total £55.30 GBP



2019-05-20 11:54:50     20/05/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240015453097, MANDATE NO 1088 £25.00



2019-05-02 11:59:31     May sub paid Your transaction was successful. Transaction information Transaction ID 25J38815E6420572N Date and time 02-May-2019 11:59:08 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5641 Total £55.30 GBP



2019-04-19 10:19:18     18/04/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240015453097, MANDATE NO 1088 £25.00



2019-04-03 09:27:26     April sub paid Your transaction was successful. Transaction information Transaction ID 421458205P225642F Date and time 03-Apr-2019 09:27:06 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5641 Total £55.30 GBP



2019-03-18 11:53:59     18/03/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240015453097, MANDATE NO 1088 £22.00



2019-03-04 09:32:58     March sub paid Your transaction was successful. Transaction information Transaction ID 5CL76733RC765162U Date and time 04-Mar-2019 10:32:44 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5641 Total £52.30 GBP



2019-02-18 17:22:18     18/02/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240015453097, MANDATE NO 1088 £22.00



2019-02-12 09:16:10     .



2019-02-12 09:14:58     Offer expires 1/8/19. Calendar made for 2/7/19



2019-01-30 10:16:49     February sub paid Your transaction was successful. Transaction information Transaction ID 88731773P0076852K Date and time 30-Jan-2019 11:16:33 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5641 Total £52.30 GBP



2019-01-18 16:27:22     18/01/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240015453097, MANDATE NO 1088 £22.00



2019-01-04 08:35:03     January sub paid Your transaction was successful. Transaction information Transaction ID 3J8180457Y3399248 Date and time 04-Jan-2019 09:34:38 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5641 Total £52.30 GBP



2018-12-18 11:47:22     18/12/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240015453097, MANDATE NO 1088 £22.00



2018-12-05 12:19:05     December sub paid Your transaction was successful. Transaction information Transaction ID 3HV58923324462737 Date and time 05-Dec-2018 13:18:43 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5641 Total £52.30 GBP



2018-11-19 19:06:07     19/11/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240015453097, MANDATE NO 1088 £22.00



2018-11-07 09:37:58     November sub paid Your transaction was successful. Transaction information Transaction ID 92W80513EB4176017 Date and time 07-Nov-2018 10:35:13 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5641 Total £52.30 GBP



2018-10-18 09:01:23     18/10/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240015453097, MANDATE NO 1088 £22.00



2018-10-10 08:50:12     October sub paid Your transaction was successful. Transaction information Transaction ID 41F91423E8587384V Date and time 10-Oct-2018 08:49:58 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5641 Total £52.30 GBP



2018-10-01 18:08:42     SANTANDER READDED Payment method: Direct Debit Account holders name: Mr Colin Combes Account number: ****6038 Sort code: ****28 FUTURE BILLS £22.00



2018-10-01 18:06:05     SEPTEMBER SUB PAID Your transaction was successful. Transaction information Transaction ID 6UD80926JN5334458 Date and time 01-Oct-2018 18:05:37 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5641 Total £77.06 GBP



2018-09-26 12:31:00     Dummy DD added Payment method: Direct Debit Account holders name: Mr Colin Combes Account number: ****9728 Sort code: ****99



2018-09-24 08:37:36     email to customer Hi Patricia, Your September subscription to sky has declined with credit card ending 5641, do you have another card we can use to pay the balance before viewing goes off ? Carol



2018-09-24 08:35:02     CUSTOMER DETAILS Customer patricia.handslip@gmail.com



2018-09-21 08:01:18     September sub declined Try again 24/09 Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2018-09-18 11:01:21     18/09/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240015453097, MANDATE NO 1088 £66.06



2018-08-19 20:55:42     August sub paid Your transaction was successful. Transaction information Transaction ID 7DL37397EH067470W Date and time 19-Aug-2018 20:55:25 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5641 Total £52.30 GBP



2018-08-13 10:00:10     host fee paid Your transaction was successful. Transaction information Transaction ID 7Y419265L7555812K Date and time 13-Aug-2018 09:59:19 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5641 Total £120.00 GBP



2018-08-06 11:52:35     06/08/18 CARD PAYMENT TO SKY SUBSCRIPTION,44.18 GBP ON 01-08-2018 £44.18



2018-08-01 19:04:17     CARD AND BOX PAIRED ONLINE AND PIN SET TO 8243



2018-08-01 17:40:59     This card replaced VA card 553 724 444 Customer patricia.handslip@gmail.com Paid OB £44.18 of with Santander CC ending 8463 Reinstated account with offer Entertainment + Movies Added Santander DD Changed payment date to the 18th September bill will be a double bill £66.06 From October will be £22.00 Card and box need to be paired online, I couldn't find the box details so have asked the customer. version number 4F31d4 serial number 03647543569 receiver ID, C2BE5FDCC



2018-03-19 11:06:03     card in office 776 698 243



2018-03-15 06:51:15     REORDERED CARD ARRIVED Mr C Combes 670 The Chase SS12 9EX 476 734 685 > 776 698 243



2018-03-09 15:18:40     Reinstated account on basic Ent pack @ £11 for 12 months, reordered card & added dummy c/c 4002. Due date 12th. Calendar made for 9/2/19.



2017-09-01 04:10:56     DEPOSIT REFUNDED You sent £64.50 GBP to Liz Reid. Transaction ID: 8C193272LY045231A 1 September 2017



2017-07-24 16:30:35     Cancelled account with 31 days notice as per client's phonecall request. Client requested deposit back so will set a reminder to check account and refund deposit once final bill is processed. Final bill 12/08/2017 : £28.52 Host fee due date was 02-07-2018 Deposit was paid on invoice 7747. Transaction ID : 51B68335JP2580000



2017-06-07 16:43:36     2017 host fee paid. 7 Jun 2017 15:43:47 BST Transaction ID: 38456785SH8159914 Dear Sky HD Solutions Ltd, You received a payment of £120.00 GBP from Liz Reid (liz_reid_1@hotmail.com)



2017-06-06 17:41:38     Client asked for an invoice for the host fee with dates specified on it. Invoice 06 Jun 2017 Invoice Number: 9680 To: 476 734 685 Liz Reid liz_reid_1@hotmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Annual host fee : 02/07/2017-02/07/2018 120.00 120.00 Delete Edit Total £120.00



2017-06-06 10:24:44     Hi, Annual fee is due for your sky card can you either call our office with Credit card details or i can send you an invoice to pay via a link online. Thank you. Carol



2016-08-12 11:08:24     Payment went through ok this month too. Have cancelled the reminders to check payment every month.



2016-07-12 12:35:24     Payment checked - went through okay.



2016-05-19 09:01:24     Checked May payment - went through okay



2016-05-18 22:41:04     Hello, We have taken your annual host fee of £120. Thank you. Regards, Jeni



2016-05-18 22:38:36     Your transaction was successful. Transaction information Transaction ID 1M386403K6039013A Date and time 18-May-2016 22:37:48 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9230 Total £120.00 GBP



2016-04-12 13:04:45     Checked payment for 12/4/16 and it appears to be going through ok. Total due 12 Apr £64.50 Payment processing - £64.50 12 Apr



2016-03-15 16:32:33     12 Mar - 11 Apr A month in advance Variety with Sports & Movies£64.50 Free items Total £64.50



2016-03-14 09:12:33     Checked payment for 12/3/16 and it went through ok.



2016-02-13 11:40:07     Checked payment for 12/2/16 and it went through okay.



2016-01-13 15:00:47     Checked payment for 12/1/16 and it went through okay.



2015-11-12 10:03:04     Checked with Sky to make sure payment was going through ok, and it is.



2015-10-12 14:24:14     I Checked with Sky to see if this months d/d had been taken ok and they said it had.



2015-10-07 15:48:27     Sky didn't know whether this payment went through or not? They didn't want to do it again because of double billing. Need to check on my Sky tomorrow. The d/d details are the same as what's on the account now?



2015-10-07 10:24:57     Paid OSB of £65 with clients CC and added their DD for future payments. 40 35 20 41662724 5434 5821 5623 9230 08/16 360



2015-09-17 11:44:31     Paid OSB of £65 with client's CC. 5434 5821 5623 9230 08/16 360



2015-09-17 07:46:35     CUSTOMER EMAILED TO SAY THIS MONTHS SUB HAS NOT CAME OUT OF BANK Your payment is overdue PAYMENT DECLINED WILL HAVE TO CALL SKY TO FIND OUT WHAT PROBLEM IS



2015-08-12 08:48:09     BILLING FINE Total due 12 Aug £65.00 Payment Received - £65.00 11 Aug



2015-08-11 16:57:58     Paid OSB of £65 with client's CC. 5434 5821 5623 9230 08/16 360



2015-07-16 09:40:40     476 734 685 check customers bill has went through on my sky. if not just pay over the phone. dnt under stand why card keep declining. lb Wed, 12 August



2015-07-13 11:29:50     Paid off OSB £65.00 by phone.Sky said no problems there end don't know why cards keeps declining when they try and take monthly subs ?? 5434 5821 5623 9230 08/16 360



2015-07-06 09:55:35     email customer b4 taking host fee liz_reid_1@hotmail.com



2015-07-02 12:16:53     Client called up asking to change to one of our addresses and have us manage the account instead. My Sky User Name daisypoppy Password 2zoehd6! Favourite Teacher Mrs Johnson Date of Birth 07/08/1980 email liz_reid_1@hotmail.com(will change to ccombes@post.alderney.ws eventually) Client's address was 74 Norwich Road, Cromer, Norfolk NR27 0HD. Changing address to 670 The Chase, Essex, Wickford, SS12 9EX Your current address 74 Norwich RoadCROMERNorfolkNR270HD Your new address 670 The ChaseWICKFORDEssexSS12 9EX Host fee for this year and deposit paid. Added Liz Reid's CC details to account(payment date has to be the 12th of the month for them) 5434 5821 5623 9230 08/16 360 Invoice 02 Jul 2015 Invoice Number: 7747 To: 476 734 685 EndUser liz_reid_1@hotmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Annual Sky card host fee. 120.00 120.00 Delete Edit 1.00 Sky card deposit 64.50 64.50 Delete Edit Total £184.50 Your transaction was successful. Transaction information Transaction ID 51B68335JP2580000 Date and time 02-Jul-2015 12:15:34 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9230 Total £184.50 GBP



2009-05-14 16:36:03     OLD ADDRESS 365e LOCKWOOD COURT, MARKET PLACE YORK YO42 2QW



2009-05-13 16:48:21     changed address to 74 norwich road cromer norfolk NR27 0HD



2007-03-14 14:24:03     OB of £95 paid cust CC (9230) Added cust CC to ACC (9230) Activated viewing.



2007-03-14 09:38:23     £95 arrears on acc - c/c declined (ending 9230).



2007-01-18 10:06:32     Other box faulty, recording on, repaired.



2007-01-17 14:05:28     Recording on, repaired.



2007-01-16 16:05:15     Paid £78.87 with custs c/c & added to acc (ending 9230).



2007-01-16 14:14:11     OB of £78.72, viewing is blocked. The dealer has been made aware of this.



2006-12-21 13:43:41     Paired, up to 1A. Added cust CC to ACC (9230)