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Contract Number 240013594173
Card Number 399 170 265
MultiRoom Number
First NameMRS FAITH & Dave
Last NameLENNARD
Address294 Lockwood Court
AddressMarket Place
Address
Town / Cityyork
Postcodeyo42 2qw
Telephone01759 13 9179
Maiden NameFEARS
Sky PasswordSKY
Date of Birth1978-03-06 00:00:00
e-Mailfaithlennard@post.alderney.ws
Sky Card Number399 170 265
Prev Sky Card Number273 706 788
Host Fee Paid2018-05-05 00:00:00
Host Fee Due2020-06-08 00:00:00
Create Date2007-01-01 00:00:00
Modification Date2020-01-01 08:58:11
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky UsernameFAITHLENNARD
MySky Passwordfears12
Contract StatusActive



2020-01-14 11:05:21     Added Box Sets



2020-01-14 11:03:47     Admin fee for offer paid Transaction ID: 5LN51289LT963311H You received a £40.00 GBP payment



2020-01-06 11:05:48     BILLS WITHOUT OFFER WOULD BE £72.00 WITH OFFER £37.00 OFFER IS FOR 18MONTHS CUSTOMER WILL HAVE BEEN TOLD 12 MONTHS CUSTOMERS EMAIL ADDRESS IS NOT FOUND anne.hazelwood@yahoo.com



2019-09-10 09:49:00     Customer called as they have lost viewing CC expired in June Called Sky to pay OB of £84.00 with customer's CC and reinstated account 4973 0194 9519 2846 12/21 862



2019-08-26 06:55:36     CUSTOMER EMAILED THAT SHE HASN'T PAID HER SKY BILL AND SKY SPORTS IF OFF Unpaid amount carried to 27 Jul - 26 Aug £37.00 27TH AUG OB £84.00 INCLUDES LATE PAYMENT FEE



2019-03-28 09:04:35     INVOICE PAID FOR 2019 HOST FEE 28/03/2019 FASTER PAYMENTS RECEIPT REF.Invoice No. 9998 FROM HAZELWOODDR&A £120.00



2019-03-27 13:09:05     Invoice 27 Mar 2019 Invoice Number: 9998 To: 399 170 265 anne_hazelwood@yahoo.co.uk From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 annual host fee 120.00 120.00 Delete Edit Total £120.00



2019-01-16 13:20:59     Billing info Jan 2019 Active account Package: Ent + sports + cinema + sports HD : £69.00 discount: £36.00 CC on account Current payment method. Cust CC on accout Payment method: Payment Card Payment type: VISA Name on card: mrs f lennard Card number: **** **** **** 2846 Expiry date: 06/2019



2019-01-15 09:28:11     Offer - £36.00 for 18 months. No Kids or Box Sets. A one-off £20 admin fee applies next month. Calendar made.



2019-01-13 14:23:24     ADMIN FEE TAKEN TO SECURE NEW OFFER ON CUSTOMERS ACCOUNT Your transaction was successful. Transaction information Transaction ID 3TN03136GC739625F Date and time 13-Jan-2019 15:22:49 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2831 Total £50.00 GBP



2019-01-13 14:16:55     BILLING TO SHOW CUSTOMERS OFFERS ORIGINAL SPORTS CINEMA HD Payment received 27 Dec -£32.75 26 JANUARY £59.52 26 FEB ONWARDS £63.50



2019-01-02 08:43:00     Hi Anne, Your offer on your Sky account is coming to an end , i have copied the bill for you of upcoming subscriptions without any discount. If you would like me to call Sky to try for a new offer will i take the admin fee of £50 from your card ending in 2831 ? Customer has confirmed to go ahead with admin fee to try for new offer on account



2019-01-02 08:37:26     BILLING 27 JANUARY £59.52 27 FEB ONWARDS WITHOUT OFFER £63.50 I WILL EMAIL CUSTOMER FOR ADMIN FEE TO TRY FOR NEW OFFER



2018-09-02 20:46:03     02/09/2018 CARD PAYMENT TO SKY DIGITAL INTERN,71.50 GBP ON 29-08-2018 _ 71.50



2018-08-29 20:29:50     END USER CONTACT INFO anne_hazelwood@yahoo.co.uk 0033492920382 WE TAKE A YEARLY ADMIN FEE TO APPLY OFFER ON THIS ACCOUNT CUSTOMER PAYS SKY WITH DD DUE EACH FEB



2018-08-29 20:28:23     4973 0194 7114 2831. Exp date: 12/20. Security code: 828



2018-08-29 16:54:30     PAID OSB AT SKY £71.50 WITH SANTANDER CC AND ADDED CUSTOMERS CC You have successfully changed your payment method.



2018-08-29 16:14:36     couldnt pay customers osb at sky so i have taken it with paypal so i can use santander cc at sky Your transaction was successful. Transaction information Transaction ID 1A319564X8460263X Date and time 29-Aug-2018 16:13:28 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2846 Total £71.50 GBP



2018-04-27 16:30:47     cheque received and banked today for host fee 27 April 2018 09:30am 7 The Avenue, G77 6EY Terminal A033262A Dear Mrs BURT , Thank you for choosing our ATM email receipt service. This email is confirmation that you have deposited £120.00 in cheque(s) into your Santander account ending 6038.



2018-04-16 17:53:25     Invoice 16 Apr 2018 Invoice Number: 9877 To: 399 170 265 anne_hazelwood@yahoo.co.uk From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 annual host fee 120.00 120.00 Delete Edit Total £120.00



2018-02-04 17:22:45     £40 ADMIN FEE TAKEN TO GET OFFER ON THE ACCOUNT FOR CUSTOMER I WILL DO A CALANDER YEARLY TO EMAIL CUSTOMER TO ASK IF THEY WANT THE OFFER CONTINUES AND THE OK TO TAKE THE £40 ADMIN FEE Your transaction was successful. Transaction information Transaction ID 1EP8276351634890P Date and time 04-Feb-2018 18:22:21 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2846 Total £40.00 GBP



2018-02-04 17:20:06     I PAID OB FOR CUSTOMER Payment received 04 Feb -£33.02 BANKING NOTE 07/02/2018 CARD PAYMENT TO SKY DIGITAL INTERN,33.02 GBP ON 04-02-2018 £33.02



2018-02-04 17:17:05     CUSTOMER EMAILED WITH NEW CC I WAS UNABLE TO PAY OB AT SKY WITH THE CC PROVIDED THEREFORE I TOOK PAYMENT AND I WILL PAY OB FOR CUSTOMER 4973 0194 9519 2846 Expiry date: 06/19. Security code: 301 Your transaction was successful. Transaction information Transaction ID 3GT03182RD4428646 Date and time 04-Feb-2018 18:16:58 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2846 Total £33.02 GBP



2018-02-03 19:57:35     Hi Anne, Your credit card at sky expires 06/2018 Your monthly subscription is normally £58.80 , we can get an offer on your account and the new monthly amount would be January £33.02 as this declined , Feb 2018 until January 2019 £29.25 each month. We can then apply for a further offer next January. We charge £40.00 admin fee each year as this can be a lengthy process with sky You will save; January 2018 £25.78 then 11 months @ £29.25 monthly saving = £321.75 plus January 2018 saving = £347.53 yearly saving Firstly i would need a credit card to pay the balance for January and the £40 admin fee would be paid and then i will process your offer. Let me know how you wish to proceed Thank you. Carol



2018-02-02 21:53:23     OFFER AND BILLING INFO Payment received 27 Dec -£58.80 THIS PAYMENT DECLINED TOTAL DUE £33.02 Payment due by 27 January CUSTOMERS CC AT SKY Payment type: VISA Name on card: Mr J Lennard Card number: **** **** **** 2831 Expiry date: 06/2018 THIS LADY HAS BEEN A CUSTOMER FOR A VERY LONG TIME AND I DECIDED TO OFFER HER THE DISCOUNT EMAIL SENT TO CUSTOMER Hi Anne, I have had notification from Sky that your January subscription declined. I may be able to get a 50% offer for your sky account for 12/18 months if the balance is paid for this we charge a £40.00 admin fee as this is a lengthly process with sky. Let me know your thoughts re this. Carol



2018-02-02 08:50:28     Offer added correctly - 50% off TV for 12 months = £29.25



2018-01-30 09:16:05     Reinstated account on-line and took offer of 50% off TV for 12 months. Calendar made to check the offer is added to the account correctly.



2018-01-26 14:53:36     Cancelled account on-line to reactivate with maximum discount. Calendar made.



2017-05-05 09:29:25     Invoice 9647 paid today via PayPal. 2017 host fee paid. 5 May 2017 07:14:47 BST Transaction ID: 639537204K206763B Dear Sky HD Solutions Ltd, You received a payment of £120.00 GBP from (hazelwooddavid66@yahoo.co.uk).



2017-05-01 20:42:29     INVOICE SENT TO CUSTOMER FOR 2017 HOST FEE Invoice 01 May 2017 Invoice Number: 9647 To: Anne Hazelwood anne_hazelwood@yahoo.co.uk From : 1.00 Annual host fee for sky card 399 170 265 120.00 120.00 Delete Edit Total £120.00



2017-05-01 20:41:16     ACTIVE ACCOUNT Total due 27 Apr £58.80 Payment Received - £58.80 27 Apr What you still owe £0.00 Your current payment details Payment method: Credit Card Card type: VISA Card number: ************2831 Expiry date: 06/2018



2016-04-05 17:58:16     Your transaction was successful. Transaction information Transaction ID 14D519614X915391J Date and time 05-Apr-2016 17:57:29 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2831 Total £120.00 GBP



2016-03-09 12:00:30     Had to call up and remove SkyGo Extra and MUTV as Sky added it back in June without informing us. Had £35 credited back to bill



2016-03-09 11:34:32     Paid OSB of £35.98 with client's new CC. 4973 0194 7114 2831 06/18 688



2016-02-16 11:31:50     Fee Due Date was:08-06-2016



2016-02-16 11:31:11     Latest bill Amount owing from previous bill £68.50 Last month's changes Adjustments for changes you've made - £32.52 Total due 27 Feb £35.98



2015-06-16 08:40:14     Phoned Sky this time added sports (they said it wasn't added)!! Got 3 months sport offer @£5 p.m



2015-06-15 20:43:19     ADDED SPORTS AND MOVIES AGAIN ONLINE AS ACCORDING TO MYSKY THIS WAS NOT ADDED



2015-06-15 09:06:33     re-upgraded to full pack in my sky REF: 0615 UGAO 990 27746



2015-05-18 16:45:18     03/04/2015 FASTER PAYMENTS RECEIPT REF.INVOICE NO. 7344 FROM HAZELWOODDR&A £120.00



2015-05-18 16:43:42     upgraded back to full pack as host paid



2015-04-16 16:13:10     downgraded to original as no response from emails



2015-04-10 16:48:58     Hello, We sent you invoice for your annual host fee on 01-04-2015, can you confirm if you have received this? Regards, Jeni



2015-04-01 14:49:59     Invoiced end user direct Invoice 01 Apr 2015 Invoice Number: 7344 To: 399 170 265 anne_hazelwood@yahoo.co.uk From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2015-04-01 14:48:00     Sky TV Hide Billing Period Charges Variety with Sports & Movies HD 27 Mar - 26 Apr £71.25 Additional Charges £0.50 Payment due on 27 Mar £71.75 Your current payment details Payment method: Credit Card Card type: VISA Card number: ************7897 Expiry date: 03/2016



2015-03-19 13:41:58     Additional MYSKY made up for Nish at CB's request. Username : NISH2015 Password : A19032015 nlennard@post.alderney.ws



2014-05-29 12:54:16     Repaired card to box Version No.: 4f31b7 Serial No: 03816936159 Model No. : R007.061.49.00P



2014-05-17 09:50:38     Resent signal. All active at sky



2014-05-16 18:37:31     repaired card to box



2014-05-16 17:50:36     Variety with Sports & Movies HDYour package has changed name 27 May - 26 Jun £67.25 Yours at no extra cost Sky TV total: £67.25 Additional Charges Show £0.50 Payment due on 27 May £67.75 Payment will be collected by credit card on 27 May CUSTOMER EMAILED We are still receiving the signal re the Sky card and thus unable to watch any Sky channels with the exception of the news, could you re-send the signal to check the problem is with the Sky box? Everybody down here has lost Bbc and ITV this week, apparently the satellite is being "adjusted" or tinkered with... Best regards, Anne



2014-05-11 17:09:24     Variety with Sports & Movies HDYour package has changed name 27 Apr - 26 May £67.25 Yours at no extra cost Sky TV total: £67.25 Additional Charges Show £0.50 Payment due on 27 Apr £67.75 Payment Received 27 Apr - £67.75 Account balance



2014-05-11 17:07:26     UNABLE TO PAIR CARD AND BOX ONLINE



2014-05-11 17:02:02     Version: 4E3006 Serial number: 0170740239 Viewing card number: 399 170 265 No indication for the Receiver ID.



2014-05-11 16:57:35     Variety with Sports & Movies HDYour package has changed name 27 Apr - 26 May £67.25 We are having trouble with our Sky reception, we keep getting a message saying we have the wrong card for the Set Top Box (message ref 07), and that we should insert the correct Sky viewing card. You may remember that we bought a "refurbished" Sky box from the local dealer, Tele Valbonne and you sent us a new card, reference number above, which has worked until now. We can't watch any TV at the moment.



2014-04-27 00:55:03     CHEQUE RECEIVED FOR HOST FEE WILL BANK MONDAY EMAILED CUSTOMER TO CONFIRM



2014-04-21 14:01:33     waiting on cheq confirm to customer if we received this or not. Need to check the mail at mum and dads as noting at the office.



2014-04-13 11:17:47     Paid balance of £67.75 with cust cc and added same 4973 0195 8533 7897 Expires 03/16 Security code: 097



2014-03-31 15:42:22     Emailed End User Invoice 31 Mar 2014 Invoice Number: 5540 To: 399 170 265 anne_hazelwood@yahoo.co.uk From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2013-12-07 12:56:04     Thank You: We've got your details. IMPORTANT: We have identified that you have an old Sky+HD box. Service to these boxes is changing over the next few weeks. We need to replace your box to avoid you losing any paid for Sky Services. To check that you are entitled to a new Sky+HD box at NO EXTRA CHARGE, please click here or call 08448 245460 to arrange delivery of your new box. If you have any other Sky boxes, please tell us about these below.



2013-12-07 12:55:36     submitted box details to sky



2013-12-07 11:10:12     asked client to do a software download and confirm box details to remove osm



2013-03-21 15:05:42     Invoice Number: 2941 paid by cheque



2013-03-18 12:20:12     Message from David Hazelwood - For your information, I have mailed a cheque for £100 to you today.



2013-03-17 15:57:55     Invoice 17 Mar 2013 Invoice Number: 2941 To: 399 170 265 anne_hazelwood@yahoo.co.uk From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00



2013-03-17 15:53:33     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************7897 Expiry date: 03/2014



2013-03-08 16:47:38     anne hazel wood called up with new box details: paired card to new box 4E3006 01707402397



2013-03-01 10:30:34     NO PAYMENT ISSUES Hi: We have been away for a couple of weeks and cannot access Sky, the Sky box has a red light but nothing seems to work. Have tried re-booting etc., can you check from your end that there isn't a problem with the account or reception or whatever? Thanks a lot,



2013-01-02 15:48:21     Ignore note below Secondary my sky info as follows Share the benefits of your Sky account Username: ANN.HAZELWOOD Name: Ann Hazelwood Date of Birth: 30-11-1959 Email: annhazelwood@post.alderney.ws Password hazelwood123



2013-01-02 15:39:14     Secondary musky user Username Ann.hazelwood123 Password burt1234 Email carolburt@post.alderney.ws



2012-05-04 15:19:20     Hi Anne, I apologise for this , when you called it was myself that you spoke to and we had no record of the cheque , an error on our part. I have refunded your online payment and copied confirmation. Original Transaction Date Type Status Details Gross Fee Net 27 Apr 2012 Payment From Anne HAZELWOOD RefundedYou have refunded this payment in full. You have refunded this payment in full. Details £100.00 GBP -£3.10 GBP £96.90 GBP Related Transaction Date Type Status Details Gross Fee Net 4 May 2012 Refund Completed ... -£100.00 GBP £2.90 GBP -£97.10 GBP I hope you will accept my apologies , all your records have been updated. Regards, Carol



2012-05-04 15:18:44     Dear Anne Hazelwood Thank you for your payment of £ 100.00 towards Invoice Number 1409



2012-05-04 09:51:01     Anne Hazelwood phoned to say she has had her bank statement through and she has sent a cheque which has gone through and paid online for the annual host fee so is enquiring about a refund. She said to email her back on anne_hazelwood@yahoo.co.uk as she is going out.



2012-05-04 09:49:51     PLEASE IGNORE LAST NOTE, THIS WAS PASTED IN ERROR!!!



2012-05-04 09:35:39     Payment Method: Credit Card Card Type: Visa Card Holder's Name Mrs V Power Card Number: ************1022 Expiry Date: 06/2012 Date and Time: 04 May 2012, 09:35



2012-04-13 10:11:03     David Hazelwood caslled extremely concerned that his sky is going to get cut off because of the annual host fee. He assures me he has sent the cheque so please do not cut him off. He says he will use his credit card if we do not receive it by next week Charlotte



2012-04-10 15:30:23     Paid off OSB £62.75 with cust cc and added details to account (337897)



2012-04-10 14:57:42     Hi Anne, (anne_hazelwood@yahoo.co.uk) We have just spoken on the telephone regarding your sky viewing card 399 170 265. There is an outstanding balance on your account as last months payment declined. As you said the CC was stolen i presume that's the card sky were trying to take payment from. We need to clear off the balance of £62.75 and add new cc details to your account for monthly payments. Then your viewing and sky playback facility's will activate as normal



2012-03-30 16:38:04     Invoice 30 Mar 2012 Invoice Number: 1409 To: Anne Hazelwood anne_hazelwood@yahoo.co.uk From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 399 170 265 100.00 100.00 Delete Edit Total £100.00



2012-03-07 09:14:47     box details are clearly stated in satclick, i have now paired the card for the customer



2012-03-06 15:46:13     tried to call customer back as sky say they need box details?



2012-01-10 09:42:23     call about offer payments. explained they are all done now and should only have one payment to Sky each month. David happy with that.



2011-11-30 10:43:01     checked my sky for last payment (£26) nov offer taken rec 2869 cc 3089 offer complete



2011-10-18 12:16:52     OCT OFFER Taken £26 Rec: 1823 cc: 3754



2011-10-17 15:18:27     new card details received. added to sky and pay,=meny=t made for osb of £36.75



2011-10-17 13:35:07     emailed anne for cc details. viewing off due to osb of £36.25 due to Sky and £26 to us



2011-09-29 16:03:42     SEP OFFER TAKEN rec. 1282 c/c 3089



2011-09-06 23:05:13     AUG OFFER PAID REC 665 C/C 3089



2011-07-24 11:47:29     2ND OFFER £26.00 REC 4045 C/C 3089



2011-07-06 10:59:45     offer taken £34.39 rec 3493 c.c 3089



2011-07-05 03:31:01     info sent to office re discount



2011-07-01 20:38:23     Current Payment DetailsYour Current Payment Details are as follows: Payment Method: Credit Card Card Type: VISA Card Number: ************0511 Expiry Date: 09/11 Payment Due Date: 27th of each month



2011-07-01 20:37:29     Sky TVCloseSky World (New) 27/06/11 - 26/07/11 £52.00 Viewing Subscription Discounted (New) 27/06/11 - 26/07/11 £26.00 CR Sky+ Subscription 27/06/11 - 26/07/11 £0.00 Sky World 27/06/11 - 26/07/11 £52.00 Credit for Cancellation of Sky World (New) 27/06/11 - 26/07/11 £52.00 CR Sky+HD Pack 27/06/11 - 26/07/11 £10.25 Credit for Cancellation of Sky World (New) 17/06/11 - 26/06/11 £16.77 CR Sky World (New) 17/06/11 - 26/06/11 £16.77 Viewing Subscription Discounted (New) 17/06/11 - 26/06/11 £8.39 CR Subtotal: £27.86



2011-04-18 09:14:40     Host fee taken rec 2122 (683089)



2011-03-29 18:17:18     NOTE IN G'CALANDER TO CALL CLIENT 11/04/2011 RE HOST ( PAID BY CHEQUE LAST YEAR )



2011-03-11 15:54:42     MY SKY Username FAITHLENNARD Password fears12 Email faithlennard@post.alderney.ws Date of birth 06/03/1978 Security question Mother's maiden name?Answer to security question fears Active acc on sky world with HD, sky+, CC (0511) on acc, Pdd 27th of every month



2011-03-11 15:51:37     This card is still regesterred at - Mrs Faith Lennard 291 Lockwood Court Market Place York YO422QW



2010-05-06 17:53:19     Cheque for £100 arrived today



2010-05-03 09:44:31     Customer is sending a cheque for the host fee. Email her to let her know when it arrives.



2009-11-02 15:02:32     end user david hazelwood 0033492920382



2009-11-02 15:01:07     sent signals to get sky sports changed address back to lockwood court from flakefield



2009-10-21 10:25:03     P4 CARD ARRIVED 399 170 265 I have emailed Anne Hazelwood (end user) to get a forwarding address.



2009-10-16 11:54:21     ORDERED NEW CARD AND GOT MESSAGE REMOVED.



2009-10-16 11:51:00     Changed address from 291c LOCKWOOD COURT, MARKET PLACE, YORK YO42 2QW



2009-09-24 12:03:13     upgraded to the full sky world pack



2009-09-04 16:58:40     resent signals again



2009-09-04 13:29:29     resent signals to remove the on screen message



2009-09-03 15:04:04     RESENT SIGNALS



2009-09-01 13:35:03     SENDING NEW VIEWING CARD ALSO



2009-09-01 13:24:11     RESENT SIGNALS



2009-08-10 10:23:05     Resent signals to the old sky card to remove the on screen message. Sky will send out another card



2009-07-13 14:26:59     * * HOST FEE PAID 08.06.09 BY CHEQUE £115 * * Upgraded to movies pack and added cust c/c details to account (730511)



2009-06-18 16:06:13     downgraded from 6 mix and movies to variety mix



2009-06-08 12:36:42     WHEN NEW CARD ARRIVES PLEASE POST TO ; 7 LES BOIS DORES, 204 , CHEMIN DU CLOS BRASSET , 06560 , VALBONNE CARD WITH MR AND MRS HAZELWOOD £115.00 PAID TODAY BY CHEQUE FOR NEW CARD , HOST AND POSTAGE.



2007-01-19 14:32:46     Card repaired to box, viewing should now be on.



2007-01-18 09:40:51     Cust c/c details added to account(5946) card paired to box, hd and recording activated, upgraded to moviesworld.