Transactions

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Contract Number	240015522628
Card Number	508 395 266
MultiRoom Number
First Name	MR Charles
Last Name	ZACCHINO
Address	1003 Upperpark rd
Address	WICKFORD
Address
Town / City	ESSEX
Postcode	SS12 9EX
Telephone	01759 149330
Maiden Name	KEATON
Sky Password	screwdriver
Date of Birth	1978-04-01 00:00:00
e-Mail	charleszacchion@post.alderney.ws
Sky Card Number	508 395 266
Prev Sky Card Number	274 385 715
Host Fee Paid	2013-12-02 00:00:00
Host Fee Due	2000-01-01 00:00:00
Create Date	2007-01-01 00:00:00
Modification Date	2014-12-01 10:33:08
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Username	charles678
MySky Password	paperclip5
Contract Status	Outstanding Balance

2014-03-06 15:01:23 Sky cancelled account. OB £45.37

2014-02-28 09:51:45 BANNY EMAILED TO CANCEL THIS ACCOUNT BOARD FOR STEWART

2013-12-02 11:28:40 Your transaction was successful. Transaction information Transaction ID 0HD92709WG0130715 . Date and time 02-Dec-2013 12:26:01 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX3983 . Total £120.00 GBP

2013-11-29 15:27:43 Check your information Some of your information may be missing or incomplete. Please check the following items: ?You have entered an invalid or partial credit or debit card number. Please check your entry and try again.

2013-11-26 11:37:34 Invoice 26 Nov 2013 Invoice Number: 4676 To: 508 395 266 D+C skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00

2013-11-26 11:35:20 Cant get into my sky. Last emailed cc details 4925 6038 0150 3983, ex 3/16, cvc 931

2013-11-11 12:32:22 downgraded to ent only

2013-05-10 15:19:05 phoned up and got channels reinstated again

2013-05-10 12:03:47 The client paid there host fee in January and also had to pay an outstanding balance on the same date therefore sky then takes the next bill with a double payment, up to the payment due date and a month in advance therefore this sky bill was probably around £120 in March. As we have paid off an outstanding balance again today the same will happen next month when sky will bill up to the payment due date and a month in advance. If payment doesn't decline the payments to sky will go back to normal but I can assure that host has only been taken on 16/01/2013. Regards Charlotte

2013-05-10 09:51:59 paid off osb with cc 3983 and added same

2013-01-16 16:13:51 paid osb 65.25 with cust cc added same 4925 6038 0148 6890, exp 3/13, cvc969

2013-01-16 15:55:24 Your transaction was successful. Transaction information Transaction ID 3C974541WR029821G Date and time 16-Jan-2013 16:55:06 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX6890 Total £120.00 GBP

2013-01-16 15:50:32 Invoice 16 Jan 2013 Invoice Number: 2720 To: 508 395 266 D+C skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 annual sky card host fee 120.00 120.00 Delete Edit Total £120.00

2012-12-12 16:29:39 host fee due date was 02-02-2013

2012-11-02 11:30:51 went on chat to find out status of account Sayeem: I have accessed the account and see that the account is blocked due to payments and there is a balance on the account for £65.25.

2012-11-02 11:05:57 cannot get into mysky

2012-11-02 11:05:56 cannot get into mysky

2012-02-22 18:29:52 MYSKY created but not verified due to servie being unavailable - info in my sky details section below

2011-12-07 09:51:39 HOST FEE TAKEN REC 2984 CC 6890

2011-07-20 17:50:41 Jeni can you look at this Alison unable to set up a mysky

2011-06-18 16:04:35 Attempted to set up another My Sky with following details: User name: charliechino P/word charlieboy mother born Italy email address: charles.zacchino@post.alderney.ws but could not log in as got the following message from SKY Sky account information Please tell us your Sky status as this service is only available to Sky TV Customers. We have been unable to identify this account with the details provided

2011-02-23 16:40:45 Upgraded to the full dky world pack

2011-01-12 11:18:12 DOWNGRADED FROM SKY WORLD TO VARIETY 31 DAYS NOTICE REF EMAIL FROM BANNY

2010-12-01 10:36:15 HOST FEE TAKEN REC 1285 (486890)

2010-11-23 12:20:05 Cant make a my sky

2010-10-13 15:32:03 UPGRADED TO SKY WORLD RE EMAIL FROM BANNY

2010-09-09 14:55:09 downgraded from skyworld to variety only 31 days notice given ref email HD still on

2010-06-18 13:06:12 Repaired to new HD box

2010-06-18 12:28:36 ** Host fee £100 rec 9058 (486890) **

2010-05-12 15:14:33 paid osb £59 by c.c 48 6890 added same next bill 07th

2010-04-26 15:47:07 OLD ADDRESS WAS 320B LOCKWOOD COURT YO42 2QW

2010-02-02 17:56:39 ANNUAL HOST FEE PAID REC NUM 7816

2009-10-14 11:01:04 NEW P4 CARD ARRIVED 508 395 266

2009-03-31 16:21:01 PAID OB £124.09 WITH C/C 466330 & ADDED SAME FOR D/D (£124.09 WILL COME OFF CARD 7/5/09)

2009-03-27 13:37:01 **** HOST FEE PAID 26.03.09 REC NUM 4199 ****

2009-03-27 11:21:34 OB £114 - ACCOUNT BLOCKED BUT MANAGED TO Change address to - 1003 Upperpark rd Wickford Essex SS12 9EN

2008-04-01 12:38:25 signals resent

2007-04-20 14:57:40 PAID OSB £53.50 WITH CUST C/C DETAILS. ADDED CUST C/C DETAILS TO ACC ( 6330 )

2007-04-05 15:44:33 ASA dept resent all signals for HD subscription.

2007-04-05 10:23:24 Repaired.

2007-04-05 09:32:02 Sky are requesting a callback.

2007-04-04 14:57:13 HD on, recording on, repaired.

2007-02-03 10:38:32 OB of £165.10 paid using customer C/C also D/D added to account using C/C (ending 3627)

2007-02-03 09:53:30 OB of £165.10 on customers account.

2007-01-13 11:04:22 OB - £107.50, carried OB over to next payment. Account has been reactivated and signal resent.

2006-12-07 14:35:10 repaired to HD, activated HD + recording, upgraded to full, added customers c/c to account for d/d ( ends in 3627)