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Contract Number 240015147053
Card Number 792 619 827
MultiRoom Number
First NameMR ROBERT/julie
Last NameBURNHAM
Address355D THE CHASE
Address
AddressWICKFORD
Town / CityESSEX
PostcodeSS12 9EX
Telephone01268 951 342
Maiden NameBALLANTYNE
Sky PasswordBARR
Date of Birth1975-02-01 00:00:00
e-Mailr.burn@post.alderney.ws
Sky Card Number792 619 827
Prev Sky Card Number532 720 869
Host Fee Paid2016-07-04 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2007-01-01 00:00:00
Modification Date2019-08-12 11:35:56
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernameedingwall
MySky Passwordhampton
Contract StatusViewing Abroad



2019-10-03 11:11:24     THIS CARD IS VA



2019-08-17 21:20:47     15/08/2019 CARD PAYMENT TO SKY SUBSCRIPTION,50.00 GBP ON 11-08-2019 £50.00



2019-08-11 12:57:40     THIS ACCOUNT MIGHT NOT GET SWITCHED ON AS IT IS A CARD ORDERED BEFORE 2010



2019-08-11 11:53:13     Paid OB of £50 with Santander CC 8463 Operator offered Entertainment, Sports and HD for £34.50 per month for 18 months There was an error when trying to reinstate the services so will need to call back tomorrow to see if it's been resolved but I don't think they will reinstate this account



2019-08-11 11:33:18     This card is replacing multiroom card 615 787 850



2019-08-09 08:59:37     This card has been off for a year with an OB but there doesn't seem to be an email from a debt agency so might be able to get this card back on



2019-03-12 13:23:30     Card given to Gareth Jones as a stock card



2018-10-23 07:14:29     OB £50.00



2018-08-02 15:30:45     ARRIVED IN OFFICE JENI TO TAKE TO SPAIN



2018-08-01 13:25:03     REORDERTED CARD ARRIVED AT TERRYS Mr R Burnham 355d The Chase SS12 9EX 532 720 869 > 792 619 827



2018-07-26 13:09:45     Reactivated account on ent @ £20.00 for 18 months, reordered card & added dummy d/d. No Kids/Box/HD. Calendar made.



2018-07-26 11:43:31     CARD BEING REORDERED NOW 27/8/18



2017-11-27 11:11:32     £90 of host fee refunded Transaction details Print Payment sent 27 November 2017 at 11:10:53 GMTTransaction ID: 4TV56640AJ863560X Payment status: COMPLETED Gross amount -£90.00 GBP We have no postal address on file Transaction Activity Details Gross amount Fee amount Net amount 25 Jul 2017 Payment from Details £120.00 GBP -£3.08 GBP £116.92 GBP 27 Nov 2017 PayPal fee reversal Details £2.16 GBP £0.00 GBP £2.16 GBP



2017-11-13 09:15:10     10/11/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240015147053, MANDATE NO 0757 £9.33



2017-11-01 11:49:07     nov sub Your transaction was successful. Transaction information Transaction ID 54T77759HK393694X Date and time 01-Nov-2017 12:48:52 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9398 Total £34.07 GBP



2017-10-23 17:14:31     Cancelled account with 31 days notice as per calendar reminder. Final sub to client should be £34.07 Host fee due date was 06-09-2018



2017-10-11 11:38:12     11/10/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240015147053, MANDATE NO 0757 £20.00



2017-10-05 14:17:18     Client called on 05/10/2017 to request a cancellation be processed today so that viewing stops on 23/11/2017. mikejmst@gmail.com - Email client the final bill cost and confirmation of amount to be refunded from host(£90)



2017-10-02 23:17:14     OCTOBER SUB PAID Your transaction was successful. Transaction information Transaction ID 67V78058761694939 Date and time 02-Oct-2017 23:15:16 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9398 Total £50.30 GBP



2017-09-12 15:52:05     12/09/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240015147053, MANDATE NO 0757 £20.00



2017-09-03 02:26:21     SEPTEMBER SUB PAID Your transaction was successful. Transaction information Transaction ID 59789091VP4966257 Date and time 03-Sep-2017 02:24:10 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9398 Total £50.30 GBP



2017-08-10 14:26:24     10/08/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240015147053, MANDATE NO 0757 £20.00



2017-08-01 13:22:41     aug sub Your transaction was successful. Transaction information Transaction ID 4NJ622762W632894H Date and time 01-Aug-2017 13:20:43 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9398 Total £50.30 GBP



2017-07-25 22:56:23     2017 HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 2LW28937H86867020 Date and time 25-Jul-2017 22:54:34 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9398 Total £120.00 GBP



2017-07-14 02:03:35     12/07/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240015147053, MANDATE NO 0757 £20.00



2017-06-29 13:36:28     july sub Your transaction was successful. Transaction information Transaction ID 42C70678YY718324G Date and time 29-Jun-2017 13:34:51 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9398 Total £50.30 GBP



2017-06-13 02:38:20     12/06/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240015147053, MANDATE NO 0757 £20.00



2017-06-02 21:19:56     june sub Your transaction was successful. Transaction information Transaction ID 8EW92496BD930544T Date and time 02-Jun-2017 21:18:42 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9398 Total £50.30 GBP



2017-05-10 19:07:45     10/05/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240015147053, MANDATE NO 0757 £29.33



2017-05-03 08:16:07     MAY SUB PAID Your transaction was successful. Transaction information Transaction ID 30B82917GK3762352 Date and time 03-May-2017 08:14:55 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9398 Total £50.30 GBP



2017-04-12 12:47:47     Your current payment details Payment method: Credit Card Card type: MASTERCARD Card number: ************9398 Expiry date: 04/2019 ADDED SANTANDER Your current payment details Payment method: Direct Debit Account holder name: MR ROBERT BURNHAM Sort code: **-**-28 Account number: ******38 UPCOMING SUBS 10 May £29.63 10 Jun £20.30 10 Jul £20.30 ADMIN DONE FOR MONTHLY SUBS 3rd £50.30 5131 6524 7373 9398 04/19 516 CALENDAR SET FOR 20/03/2018 TO TRY FOR NEW OFFER



2017-04-11 13:02:16     Reactivated account with 60% off for 12 months = £20 pm



2017-03-16 14:39:23     Cancelled account to reactivate with maximum discount. Working in France.



2016-07-06 20:50:43     Your transaction was successful. Transaction information Transaction ID 12B165905L089360R Date and time 06-Jul-2016 20:49:51 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9398 Total £120.00 GBP



2016-05-10 16:20:09     Client called with new CC details for account. Added to Sky and host folder. 5131 6524 7373 9398 04/19 516



2015-07-06 13:28:53     Your transaction was successful. Transaction information Transaction ID 4YE612499B484724B Date and time 06-Jul-2015 13:28:34 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX4241 Total £120.00 GBP



2015-06-23 14:34:30     3 Jul - 2 Aug Original with Sports £47.00 Additional charges £0.50  Total due 3 Jul £47.50 Card type: MASTERCARD Card number: ************4241 Expiry date: 06/2016



2014-10-10 16:19:15     downgraded to original plus sports as customer requested, emailed customer to confirm



2014-10-10 16:07:37     customer called wants downgraded to original with sports and email him confirmation once its done mikejmst@gmail.com



2014-07-04 05:06:47     Transaction information Transaction ID 0NF4220087734014W Date and time 04-Jul-2014 04:56:34 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX4241 Total £120.00 GBP



2014-05-29 15:16:35     CC Details 5131 6224 4506 4241 06/16 929 Invoice 29 May 2014 Invoice Number: 5813 To: 532 720 869 SIF skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2014-05-29 15:14:04     Your current payment details Payment method: Credit Card Card type: MASTERCARD Card number: ************4241 Expiry date: 06/2016



2013-07-18 15:03:13     532 720 869 - please call end user on 0033 553 710 194 and remind him that his cc is going to expire soon on Thu 5 May 2016 at 08:00



2013-07-18 15:01:49     paid off osb with cc 4241 and added same



2013-07-18 14:52:15     Any changes you have made to your account will be reflected in this bill This is your final bill for Sky TV because you have removed it from your subscription You may receive a credit on your bill for the services you have removed (as you pay your subscription a month in advance). Help understanding my bill Product changes 02 Aug: removed Entertainment Extra with Sports and Movies 02 Aug: removed Sky+ Subscription 02 Aug: removed Sky+HD Pack We'll only charge you for the days you use a service or subscription. If you cancel a service that we charge for in advance, you may see credits on your bill, refunding advance payments that would have covered the service or subscription you cancelled. Sky TV Hide£64.75 Billing Period Charges Entertainment Extra with Sports and Movies HD 03 Jul - 02 Aug £64.75 Yours at no extra cost Sky TV total: £64.75 Additional Charges Show£0.50 Payment due on 03 Jul £65.25 Your bill is overdue. Please make a payment as soon as possible. Make a payment Credit Card Declined 04 Jul £65.25 Payment Received 03 Jul - £65.25 Account balance £65.2



2013-06-25 17:04:17     Your transaction was successful. Transaction information Transaction ID 4L673797JF530620G . Date and time 25-Jun-2013 16:59:35 o'clock GMT+01:00 . Transaction type Sale . Card type MasterCard . Card number XXXXXXXXXXXX1787 . Total £120.00 GBP



2013-06-14 21:27:12     INVOICE FOR HOST Invoice 14 Jun 2013 Invoice Number: 3366 To: 532 720 869 SIF skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2013-06-14 21:25:16     SKY CARD DEPOSIT PAID Your transaction was successful. Transaction information Transaction ID 31661327LK256924R . Date and time 14-Jun-2013 21:10:23 o'clock GMT+01:00 . Transaction type Sale . Card type MasterCard . Card number XXXXXXXXXXXX1787 . Total £65.25 GBP



2013-06-14 21:22:48     Invoice 14 Jun 2013 Invoice Number: 3365 To: 532 720 869 SIF skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 14 1.00 SKY CARD DEPOSIT 65.25 65.25 Delete Edit Total £65.25



2013-06-14 14:38:32     5131 4124 7592 1787 06.13 408



2013-06-14 14:36:20     Your current payment details Payment method: Credit Card Card type: MASTERCARD Card number: ************1787 Expiry date: 06/2013



2013-06-14 14:35:33     Billing Period Charges Entertainment Extra with Sports and Movies HD 03 Jun - 02 Jul £64.75 Yours at no extra cost Sky TV total: £64.75 Additional Charges Show £0.50 Payment due on 03 Jun £65.25 Payment Received 03 Jun - £65.25 Account balance £0.00



2013-06-12 15:02:11     entered info into skyviewinghelp.com 7 2BAB 8D24



2012-06-28 14:14:27     Transaction ID 92V79000WX462730A . Date and time 28-Jun-2012 14:11:55 o'clock GMT+01:00 . Transaction type Sale . Card type MasterCard . Card number XXXXXXXXXXXX1787 . Total £120.00 GBP



2012-06-22 15:49:45     Invoice 22 Jun 2012 Invoice Number: 1860 To: 532 720 869 end user skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 532 720 869 100.00 100.00 Delete Edit Total £100.00



2012-06-20 14:37:32     Your current payment details Payment method: Credit Card Card type: MASTERCARD Card number: ************1787 Expiry date: 06/2013



2011-12-12 16:15:29     offer complete



2011-12-12 16:15:15     Offers: Amount due: £156.09 Amount Taken:£179.49 £23.40 too much, if customer complains refund.



2011-12-12 16:09:16     security question added: first street you lived in? main street



2011-11-03 15:31:07     nov offer taken rec 2275 cc 1787



2011-10-06 09:08:58     oct offer taken rec. 1474 c/c 1787



2011-09-10 12:04:10     sept offer paid rec 776 cc 1787



2011-08-01 14:38:49     august offer take rec 4342 c/c 1787



2011-07-05 16:23:37     JULY OFFER TAKEN REC 3453 (921787)



2011-07-05 16:13:58     Sky TVClose Sky+ Subscription 03/07/11 - 02/08/11 £0.00 Sky+HD Pack 03/07/11 - 02/08/11 £10.25 Sky World 03/07/11 - 02/08/11 £52.00 Viewing Subscription Discounted 03/07/11 - 02/08/11 £26.00 CR Subtotal: £36.25



2011-07-05 16:13:36     Sky TVClose Sky+ Subscription 03/06/11 - 02/07/11 £0.00 Sky World 03/06/11 - 02/07/11 £52.00 Viewing Subscription Discounted 03/06/11 - 02/07/11 £26.00 CR Sky+HD Pack 03/06/11 - 02/07/11 £10.25 Sky World 06/05/11 - 02/06/11 £46.97 Viewing Subscription Discounted 06/05/11 - 02/06/11 £23.49 CR Credit for Cancellation of Sky World 06/05/11 - 02/06/11 £46.97 CR Subtotal: £12.76



2011-07-01 12:44:28     HOST FEE TAKEN REC 3350 (921787)



2011-06-01 15:18:25     offer taken rec 2603 (921787)



2011-05-30 12:08:44     offer info in folder



2011-01-22 13:06:28     osm wrong card for set top box resent signals but need box details



2010-09-08 17:10:30     0033553710194



2010-09-08 17:06:59     new client mike stewart paired card on hd box on sky world added c.c 92 1787 with hd facility pin 8626



2010-09-02 11:40:06     CARD AND BOX SENT TO Mike Stewart LAUZEL 47210 VILLEREAL LOT ET GARONNE FRANCE 0033 684917316 WILL NEED PAIRED AND PAYMENT DETAILS ADDED



2010-09-02 10:40:35     new 532 720 869 Previous Card 273 498 626



2010-08-27 09:36:55     CHANGED ADDRESS FROM CLIENTS 90 LEGION ROAD SOMERSET BA21 3AY AS THEY WANTED TO CANCEL REF EMAIL FROM SIF REORDERED CARD 3-5 DAYS CHANGE PAYMENT DETAILS WHEN WE RECEIVE CARD



2010-04-23 11:27:45     paired card to new HD box



2009-12-23 11:34:32     PAID OSB £50.81 BY C.C 358644 ADDED SAME CHANGED ADDRESS FROM 355D THE CHASE SS12 9EX



2009-10-22 15:05:02     card out to sif 14/10/09



2009-10-20 10:42:38     mysky edingwall hampton



2009-10-20 10:41:56     Bill Dated: 19 September 2009 Select Historic Bills -Select Bill Date- 19 September 2009 20 August 2009 20 July 2009 19 June 2009 20 May 2009 19 April 2009 20 March 2009 17 February 2009 20 January 2009 20 December 2008 19 November 2008 20 October 2008 Amount owing from last month £0.00 Sky Subscriptions £50.25 Hide Bill Details Transaction Duration Description Value 03/10/2009 - 02/11/2009 Sky+ Subscription £0.00 03/10/2009 - 02/11/2009 Sky+HD Pack £9.75 03/10/2009 - 02/11/2009 Entertainment Pack with Sports Pack £40.50 Subtotal £50.25 Additional Products and Services £0.50 Hide Bill Details Date/Time Transaction Description Value 03/10/2009 Credit Card Admin Charge £0.50 Subtotal £0.50 Description Payment Status Amount Total Balance: £50.75 30/09/2009 Payment Received £50.75 CR Current Balance: £0.00 Payment Due By: 03/10/2009



2009-10-13 11:48:45     P4 card arrived 507 855 765



2009-01-14 14:03:41     *** 08.01.09 HOST FEE TAKEN ****



2009-01-08 15:37:08     RE-UPGRADED TO SPORTS WORLD



2009-01-05 14:47:05     DOWNGRADED FROM SPORTS/6 MIX TO KIDS MIX



2008-01-07 12:58:53     OB of £100 paid cust CC (358644) Added cust CC to ACC (358644) Activated viewing.



2007-04-19 11:04:16     got breakdown for dealer.



2007-03-19 10:42:40     Got breakdown of billing for dealer.



2007-02-16 08:59:01     resent signals.



2007-02-14 12:14:11     BOOKED PREM+ WITH CUST C/C (8644) £30.00



2007-02-14 09:29:41     repaired card to box, H.D, recording and viewing activated.



2007-02-09 09:09:33     resent signals.



2007-02-02 13:26:02     All is ok, resent signals.



2007-02-01 10:55:02     resent signals.



2007-01-25 13:09:26     resent signals.



2007-01-22 14:01:50     added cust c/c details to acc (8644)



2007-01-17 15:39:00     repaired card to box, up to 6 mix with sports, recording, H.D and viewing activated.



2007-01-04 13:20:36     CANCELLED AT BANK