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Contract Number 240015115639
Card Number 706 573 144
MultiRoom Number
First NameMR NORMAN
Last NameMACKAY
Address313B The Chase
AddressWICKFORD
Address
Town / CityESSEX
PostcodeSS12 9EX
Telephone01268 956184
Maiden NameSCHMIDT
Sky Passwordsky
Date of Birth1976-10-07 00:00:00
e-Mailmackay@post.alderney.ws
Sky Card Number706 573 144
Prev Sky Card Number480 065 317
Host Fee Paid2018-11-13 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2007-01-01 00:00:00
Modification Date2019-11-27 06:21:43
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernamenmackay2
MySky Passwordschmidt1
Contract StatusViewing Abroad



2019-11-27 06:20:54     THIS ACCOUNT IS VA WE HAVE RECEIVED AN EMAIL FROM SKY THIS ACCOUNT HAS ALREADY BEEN OFF SINCE JUNE 2019.



2019-08-24 08:49:26     Your Account Number: 240015115639 Hello Norman, We haven't been able to collect payment for your Sky services and there is now £100.00 owing on your account. As a result, we've started to restrict all your Sky services and a £10.00 late payment fee may have been applied to your account.



2019-06-28 09:56:07     Dummy c/c added 5301637447363338 EXP 06/2020 CVC 477



2019-06-24 13:35:50     24/06/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240015115639, MANDATE NO 0887 £48.00



2019-06-14 09:45:44     HOST WAS DUE 20-01-2020



2019-06-14 09:42:02     SASCHA EMAILED TO CANCEL THIS ACCOUNT This will be cancelled with 31 days notice , last bill will be £23.80 Carol UPDATED FOLDERS CALANDER DONE TO ADD DUMMY CC END JUNE



2019-06-12 11:47:46     June sub paid Your transaction was successful. Transaction information Transaction ID 2AM31060PY580220C Date and time 12-Jun-2019 11:47:07 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX4998 Total £87.80 GBP



2019-05-23 11:26:12     23/05/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240015115639, MANDATE NO 0887 £82.00



2019-05-21 20:18:44     SASCHA EMAILED TO QUESTION PAYMENT SINCE ACCOUNT WAS REINSTATED Payment received 08 May -£84.00 PAID WITH CUSTOMERS CC 4998 SAME DAY May sub £84.80 WE TOOK SUB



2019-05-08 17:13:40     May sub £84.80 Your transaction was successful. Transaction information Transaction ID 79V70329DY9844411 Date and time 08-May-2019 17:13:29 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX4998



2019-05-08 17:07:16     Paid OB of £84 with customer's CC 5234 1499 4787 4998 09/21 859 Reinstated account with offer of £51 per month for 18 months Package Entertainment, Sport, Cinema, Kids and HD Added Santander DD Payment method: Direct Debit Account holders name: Mr C and N MacKay Account number: ****6038 Sort code: ****28 Paired card to box 4F3133 03837505041 8 3B5E 5F88



2019-05-08 16:50:16     Sascha emailed to reactivate this card. Customer's CC: 5234 1499 4787 4998 09/21 859 Box details: 4F3133 03837505041 8 3B5E 5F88 Full pack HD



2019-01-15 16:48:54     FINAL SUB FOR JAN PAID Your transaction was successful. Transaction information Transaction ID 7FC058248P0713311 Date and time 15-Jan-2019 17:48:28 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX9999 Total £62.91 GBP



2019-01-10 23:30:54     ACCOUNT WILL BE DUE TO GO OFF 10TH FEB 23 DAYS VIEWING FINAL SUB WILL BE £62.91



2019-01-10 09:39:52     Request to cancel from Sascha. Has a contracted offer until 6/1/20. Added dummy **99 **28.



2019-01-03 15:52:01     03/01/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240015115639, MANDATE NO 0887 £37.00



2018-12-18 06:27:17     December sub paid Your transaction was successful. Transaction information Transaction ID 8DY13053FG2450939 Date and time 18-Dec-2018 07:26:55 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9999 Total £84.80 GBP



2018-12-04 09:38:49     03/12/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240015115639, MANDATE NO 0887 £37.00



2018-11-22 06:19:20     November sub paid Your transaction was successful. Transaction information Transaction ID 9PY75363TS5160627 Date and time 22-Nov-2018 07:19:02 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9999 Total £84.80 GBP



2018-11-19 10:58:15     ERROR NOTE



2018-11-19 10:40:47     host fee paid Your transaction was successful. Transaction information Transaction ID 5XD040774J448241K Date and time 19-Nov-2018 11:40:17 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9999 Total £120.00 GBP



2018-11-05 11:01:03     05/11/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240015115639, MANDATE NO 0887 £37.00



2018-10-23 10:21:53     October sub paid Your transaction was successful. Transaction information Transaction ID 7DX53558BC896972V Date and time 23-Oct-2018 10:21:33 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9999 Total £84.80 GBP



2018-10-03 12:06:20     03/10/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240015115639, MANDATE NO 0887 £37.00



2018-09-24 06:50:03     September sub paid Your transaction was successful. Transaction information Transaction ID 5V833154RP1616338 Date and time 24-Sep-2018 06:49:43 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9999 Total £84.80 GBP



2018-09-05 09:16:45     05/09/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240015115639, MANDATE NO 0887 £37.00



2018-08-23 08:04:05     August sub paid Your transaction was successful. Transaction information Transaction ID 3UA13124PW3906846 Date and time 23-Aug-2018 08:03:45 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9999 Total £84.80 GBP



2018-08-03 10:54:47     03/08/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240015115639, MANDATE NO 0887 £58.35



2018-07-23 12:29:34     July sub paid Your transaction was successful. Transaction information Transaction ID 7JM25351PS3736840 Date and time 23-Jul-2018 12:29:16 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9999 Total £84.80 GBP



2018-07-06 09:45:44     Offer - £37.00pm for 18 months. I have removed Kids and Box Sets for a greater discount but if the customer complains reinstate as necessary. A one-off £10 admin fee applies next month. Calendar made.



2018-07-04 10:09:11     04/07/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240015115639, MANDATE NO 0887 £33.62



2018-06-21 15:40:08     June sub paid Your transaction was successful. Transaction information Transaction ID 80W88138HP6076354 Date and time 21-Jun-2018 15:39:35 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9999 Total £84.80 GBP



2018-06-05 09:45:21     05/06/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240015115639, MANDATE NO 0887 £31.00



2018-05-24 09:08:56     May sub paid Your transaction was successful. Transaction information Transaction ID 89M19684B50823056 Date and time 24-May-2018 09:08:41 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9999 Total £84.80 GBP



2018-05-03 10:36:26     03/05/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240015115639, MANDATE NO 0887 £31.00



2018-04-25 09:01:43     April sub paid Your transaction was successful. Transaction information Transaction ID 4CS3385801296913S Date and time 25-Apr-2018 09:01:08 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9999 Total £84.80 GBP



2018-04-05 10:35:34     05/04/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240015115639, MANDATE NO 0887 £31.00



2018-03-22 06:35:01     March sub paid Your transaction was successful. Transaction information Transaction ID 17566432A8301354A Date and time 22-Mar-2018 07:34:39 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9999 Total £84.80 GBP



2018-03-05 15:11:14     05/03/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240015115639, MANDATE NO 0887 £29.60



2018-02-22 09:25:35     Feb sub paid Your transaction was successful. Transaction information Transaction ID 7TL37478KK577070N Date and time 22-Feb-2018 10:25:41 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9999 Total £80.30 GBP



2018-02-05 10:22:12     05/02/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240015115639, MANDATE NO 0887 £29.60



2018-01-24 14:36:19     Jan sub Your transaction was successful. Transaction information Transaction ID 7F8415283H992184J Date and time 24-Jan-2018 15:36:31 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9999 Total £80.30 GBP



2018-01-04 14:41:05     04/01/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240015115639, MANDATE NO 0887 £29.60



2017-12-20 16:06:51     dec sub Your transaction was successful. Transaction information Transaction ID 5CK43707MN715451T Date and time 20-Dec-2017 17:06:33 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9999 Total £80.30 GBP



2017-12-05 15:00:23     05/12/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240015115639, MANDATE NO 0887 £29.60



2017-12-04 09:29:04     03/11/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240015115639, MANDATE NO 0887 £29.60



2017-11-28 11:49:03     nov sub Your transaction was successful. Transaction information Transaction ID 3HJ19190HU163325H Date and time 28-Nov-2017 12:48:54 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9999 Total £80.30 GBP



2017-11-13 14:02:06     2018 HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 0JB189498C929240U Date and time 13-Nov-2017 15:02:17 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9999 Total £120.00 GBP



2017-10-24 16:27:56     oct sub Your transaction was successful. Transaction information Transaction ID 4NG16609SJ302920J Date and time 24-Oct-2017 16:25:30 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9999 Total £80.30 GBP



2017-10-04 14:07:03     04/10/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240015115639, MANDATE NO 0887 £29.60



2017-09-26 12:53:03     sept sub Your transaction was successful. Transaction information Transaction ID 59F20953908423127 Date and time 26-Sep-2017 12:50:11 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9999 Total £80.30 GBP



2017-09-06 11:16:51     05/09/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240015115639, MANDATE NO 0887 £29.60



2017-08-27 13:51:21     AUGUST SUB PAID Your transaction was successful. Transaction information Transaction ID 97464630UC266250C Date and time 27-Aug-2017 13:49:32 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9999 Total £80.80 GBP



2017-08-04 17:11:38     03/08/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240015115639, MANDATE NO 0887 £57.76



2017-07-26 10:42:16     CORRECT CC 5234 1499 3795 9999 097 02/19



2017-07-26 10:41:27     JULY SUB PAID DEBBIE HAS ADDED WRONG CC INFO WHICH IS WHY IT ORIGINALLY DECLINED Your transaction was successful. Transaction information Transaction ID 78L77787MJ248152U Date and time 26-Jul-2017 10:39:07 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9999 Total £80.80 GBP



2017-07-24 16:46:45     july subs declined Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2017-07-13 11:01:59     Your current payment details Payment method: Credit Card Card type: MASTERCARD Card number: ************9999 Expiry date: 02/2019 Upcoming subs - changes payment date from 27th to 3rd 03 Aug £58.06 03 Sep £29.90 03 Oct £29.90 Added Santander Admin done for monthly subs 27th £80.30 Box Sets with Sports + Cinema HD 5234 1499 3795 9999 09/18 417 Calendar reminder set to try for a new offer next year



2017-07-06 09:05:06     Reactivated account with 60% off for 12 months = £29.60 pm.



2017-06-16 15:27:06     Cancelled account and calendarized to reactivate with offer. Working in Germany.



2016-11-16 16:24:52     Your transaction was successful. Transaction information Transaction ID 6E367288U48687127 Date and time 16-Nov-2016 17:23:31 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9999 Total £120.00 GBP



2016-11-01 20:55:56     PAIRED CARD AND BOX AS VIEWING WAS NOT ON Enter the Sky box Version Number: 4F31B5 Enter the 11 digit Sky box Serial Number: 03812095927 (DIFFERENT TO BELOW SERIAL NUMBER) Enter the 9 digit Viewing Card Number: 706 573 144 Enter the Receiver ID: 73B4EBCF7



2016-11-01 10:35:38     Paired card to box. 4F31B5 03812035327



2016-10-28 16:27:56     Paid OSB of £148.60 with client's new CC details. 5234 1499 3795 9999 02/19 097



2016-10-27 19:22:30     SASCHA EMAILED TO PAIR CARD TO A NEW BOX OB ON ACCOUNT Total due 27 Aug £74.30 Payment Received - £74.30 27 Aug Credit Card Declined £74.30 2 Sep Total due 27 Sep £148.60 Payment Received - £148.60 27 Sep Credit Card Declined £148.60 30 Sep What you still owe £148.60



2016-04-25 18:08:48     Signals resent and card repaired again



2016-04-22 10:35:54     Paid OSB of £62.30 with client's new CC. 5234 1499 3795 9999 09/18 417



2016-01-22 10:09:04     Set pin to 3144



2016-01-20 16:58:14     Activated on Full + HD for Sascha. Paired to box 4F3133 03837505041 5234 1499 3795 9999 06/17 347 Client's details Alexandre Coinchelin helder@iseaelectronic.com Deposit paid Invoice 20 Jan 2016 Invoice Number: 8675 To: 706 573 144 AVS skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Sky card deposit. 75.75 75.75 Delete Edit Total £75.75 Your transaction was successful. Transaction information Transaction ID 0WR4626829039152H Date and time 20-Jan-2016 17:57:31 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX9999 Total £75.75 GBP



2015-09-01 23:12:55     EMAILED SASCHA TO USE THIS CARD



2015-09-01 23:12:37     Come back to Sky and get 60% off any TV Bundle plus a £100 credit. Bills & payments Because you don't have an active Sky subscription, there's no current bill to display. Total due 27 Aug £51.02



2015-06-04 13:03:03     Card being sent to Sascha at AVS.



2015-05-26 12:02:59     Card in office.



2015-05-22 10:25:04     Card arrived at Terry's 480 065 317 > 706 573 144



2015-05-20 16:17:54     Reinstated on Original and reordered card, cleared balance for free. Dummy DD : 08 71 99, 34429728



2015-05-01 14:52:53     Added to reinstates folder.



2012-07-31 00:02:37     If customer contacts host due 09/09/2012



2011-09-10 14:19:48     Important information about your account Payment on your account is overdue Please check your payment details to see if there has been a mistake, for example if you changed your card or bank account without telling us the payment may have failed. You can easily top up your account with a one-off payment. See our late and failed payments help article for more information. If you made a payment in the last few minutes, please ignore this alert. Payment received for your last bill, thank you. Amount owing from last bill £0.00 Sky TV £39.00 Billing Period Charges Discounts Sky World 04/09/11 - 03/10/11 £52.00 Viewing Subscription Discounted 04/09/11 - 03/10/11 £13.00 CR Sky TV total: £39.00 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 04/09/11 - 04/09/11 £0.50 Additional Charges total: £0.50 Payment due on 04/09/11 £39.50 Your bill is overdue. Please make a payment as soon as possible. Make a payment Credit Card Declined 02/09/11 £39.50 CR Payment Received 01/09/11 £39.50 CR Account balance £39.50 THIS ACC HAS AN O/B , C/C HAS EXPIRED FOR OFFER , WILL TAKE OFFER WHEN CUSTOMER CONTACTS US TO PAY O/B



2011-08-02 11:40:57     august offer taken £13 rec num 4382 cc 7352



2011-07-13 14:33:18     JULY OFFER TAKEN REC 3628 (317352)



2011-07-11 19:12:01     Sky TVCloseSky World 04/07/11 - 03/08/11 £52.00 Viewing Subscription Discounted 04/07/11 - 03/08/11 £13.00 CR Subtotal: £39.00



2011-07-01 15:25:31     HOST FEE TAKEN REC 3359 (317352)



2011-06-07 17:09:27     Sky world, CC (7352) Exp 08/11 Pdd 4th Offer taken rec 2737 (317352)



2010-10-22 09:06:26     paid osb £51.50 by c.c 31 7352 added same



2010-10-20 08:20:12     There is an osb on this account for £51.50. Customers cc declined last month.



2010-07-05 15:17:48     HOST TAKEN REC 0030 (167846)



2009-12-18 15:31:32     paired card ver - 4f0807 ser - 0149729221 added cc (167846) pin no - 7633



2009-10-22 09:12:56     paid osb £35.52 by c.c 167846 added same



2009-09-24 19:32:25     Replacement card number 480065317 for OLD card (480065150) Version 4e0910 0314407066 1A added cc details 89 5475



2009-09-21 10:08:44     REPAIRED CARD



2009-09-17 10:59:39     CARD SENT TO D&C 09.09.09



2009-09-10 12:08:35     o balance, nxt due date 4.9



2009-09-10 11:54:15     set up sky acc username - nmackay2 password - schmidt (mmn)



2009-09-09 11:56:33     P4 CARD ARRIVED 2DAY 480 065 317



2009-07-20 13:28:48     DOWNGRADED FROM 1A TO 2 MIX VAR/STYLE & REMOVED HOUSE NAME FERNBROOK FROM ADDRESS



2007-08-31 12:56:12     upgraded to full pack, added cust c/c to acc for d/d (ends in 5121)



2007-08-24 11:02:02     acount ok, signals re-sent



2007-08-14 13:46:38     £10 admin taken Repaired card and resent stronger signals. card is on movies world and account is active.



2007-08-09 11:28:50     REPAIRED TO NEW BOX



2007-07-30 14:33:55     Paired card Resent signal



2007-07-26 14:36:01     Repaired.



2007-07-26 14:35:44     £10 admin received



2007-07-25 17:01:56     NEW CUSTOMER Paired card to box, paid osb £34 with cust CC (5121) added cust CC details (5121), upgraded to movie world £10 ADMIN TAKEN



2007-07-23 10:29:38     osb £34



2006-12-08 11:15:29     Paid £7.50 credit with custs c/c & added to acc (ending 1690).