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Contract Number 240013588761
Card Number 610 428 245
MultiRoom Number
First NameMR Kevin/Rachel
Last NameALDRIDGE
Address326 The Chase
AddressWICKFORD
Address
Town / CityESSEX
PostcodeSS12 9EX
Telephone01268 95109
Maiden NameSELLER
Sky PasswordKEVIN
Date of Birth1968-10-15 00:00:00
e-Mailkevin.aldridge@post.alderney.ws
Sky Card Number610 428 245
Prev Sky Card Number506 843 457
Host Fee Paid2016-12-08 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2007-01-01 00:00:00
Modification Date2019-11-27 11:55:20
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky UsernameKEVEN.ALDRIDGE
MySky Passwordseller12
Contract StatusViewing Abroad



2019-11-27 06:05:35     THIS ACCOUNT IS VA WE HAVE RECEIVED AN EMAIL FROM SKY THIS ACCOUNT HAS ALREADY BEEN OFF SINCE JULY 2018.



2018-07-31 10:04:30     July payment has already failed due to dummy added and Sky won't send a card without the OB being paid.



2018-07-31 00:17:20     Dummy dd was added , customer has cancelled can you try and reorder this card



2018-07-31 00:11:34     CUSTOMER TRANSFERRED LAST PAYMENT 30/07/2018 FASTER PAYMENTS RECEIPT REF.LUPTON FINAL BILL FROM P Lupton £84.80



2018-07-11 23:42:16     EMAIL FROM CUSTOMER Please note that I wish to cancel the sky I’m receiving in Spain with immediate effect MY REPLY Hi, Your June subscription to sky in June declined therefore i am unable to cancel your account, if you want your account cancelled please can you provide us with your credit card details to pay this outstanding balance £84.80 and then i will be able to proceed with the cancellation Thank you. Carol



2018-06-22 13:26:22     DUMMY DD HAS BEEN ADDED TOO LATE IF THIS CUSTOMER COMES BACK TO US WHEN VIEWING FINALLY GOES OFF MAKE SURE 2 MONTHS BILLING PLUS £20 LATE PAYMENT FEE IS ADDED



2018-06-22 10:40:00     22/06/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240013588761, MANDATE NO 0708 £ 41.75



2018-06-20 09:32:10     CC expired and no answer from dealer. Dummy DD added Payment method: Direct Debit Account holders name: Mr K Aldridge Account number: ****9728 Sort code: ****99



2018-06-18 08:53:27     EMAIL TO LES Hi Les, Credit card we have for this customer has expired , can you ask your customer for new card details. Thanks Carol I have done a calander to add dummy DD 20th if no word back



2018-06-05 13:22:56     host fee declined Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2018-05-26 17:37:53     2018 HOST FEE DUE Your transaction was successful. Transaction information Transaction ID 4F3535548C588741E Date and time 26-May-2018 17:37:27 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0121 Total £120.00 GBP



2018-05-23 11:24:42     23/05/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240013588761, MANDATE NO 0708 £41.75



2018-05-16 13:48:50     May sub paid Your transaction was successful. Transaction information Transaction ID 0M734463UY941234B Date and time 16-May-2018 13:48:30 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0121 Total £84.80 GBP



2018-04-24 16:11:09     24/04/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240013588761, MANDATE NO 0708 £41.75



2018-04-17 06:00:56     April sub paid Your transaction was successful. Transaction information Transaction ID 9HN34391S53083451 Date and time 17-Apr-2018 06:00:33 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0121 Total £84.80 GBP



2018-03-22 15:25:50     22/03/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240013588761, MANDATE NO 0708 £40.00



2018-03-15 08:43:13     March sub paid Your transaction was successful. Transaction information Transaction ID 94Y370837B954081U Date and time 15-Mar-2018 09:43:38 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0121 Total £83.80 GBP



2018-02-22 08:45:54     22/02/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240013588761, MANDATE NO 0708 £40.00



2018-02-16 12:39:26     Feb sub Your transaction was successful. Transaction information Transaction ID 74N288925K5980439 Date and time 16-Feb-2018 13:38:43 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0121 Total £80.80 GBP



2018-01-30 11:43:31     Offer auto-renewed by Sky - 50% off for 12 months = £40pm. Calendar made.



2018-01-24 14:43:37     24/01/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240013588761, MANDATE NO 0708 £40.00



2018-01-15 13:43:14     Jan sub Your transaction was successful. Transaction information Transaction ID 64Y40515RL952370N Date and time 15-Jan-2018 14:42:50 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0121 Total £80.80 GBP



2017-12-23 09:50:13     22/12/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240013588761, MANDATE NO 0708 £40.00



2017-12-21 22:32:28     £30 HOST FEE TAKEN LIZ HOSTS ARE £150 A YEAR WITH £40 COMMISSION TO HER I TOOK £120 IN MAY IN ERROR INSTEAD OF £75 THIS PAYMENT MAKES UP THE DIFFERENCE Your transaction was successful. Transaction information Transaction ID 2M407689494091106 Date and time 21-Dec-2017 23:30:46 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0121 Total £30.00 GBP



2017-12-18 12:47:58     dec sub Your transaction was successful. Transaction information Transaction ID 0L7444496B628613K Date and time 18-Dec-2017 13:45:24 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0121 Total £80.80 GBP



2017-11-22 14:34:54     22/11/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240013588761, MANDATE NO 0708 £40.00



2017-11-16 10:01:03     nov sub Your transaction was successful. Transaction information Transaction ID 3K10796659695250J Date and time 16-Nov-2017 10:59:46 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0121 Total £80.80 GBP



2017-10-24 11:53:36     24/10/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240013588761, MANDATE NO 0708 £40.00



2017-10-18 14:16:10     oct sub Your transaction was successful. Transaction information Transaction ID 6A1731351V398232V Date and time 18-Oct-2017 14:13:33 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0121 Total £80.80 GBP



2017-09-22 09:56:27     22/09/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240013588761, MANDATE NO 0708 £40.00



2017-09-20 19:21:13     SEPTEMBER SUB PAID Your transaction was successful. Transaction information Transaction ID 6J406563Y0455554V Date and time 20-Sep-2017 19:18:42 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0121 Total £80.80 GBP



2017-08-24 10:16:30     23/08/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240013588761, MANDATE NO 0708 £40.00



2017-08-20 22:06:21     AUGUST SUB PAID Your transaction was successful. Transaction information Transaction ID 8JJ362415T1918135 Date and time 20-Aug-2017 22:03:58 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0121 Total £80.80 GBP



2017-07-25 16:06:54     24/07/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240013588761, MANDATE NO 0708 £40.00



2017-07-19 13:29:51     july sub Your transaction was successful. Transaction information Transaction ID 9LR45059NN8474726 Date and time 19-Jul-2017 13:27:35 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0121 Total £80.80 GBP



2017-06-23 23:52:36     22/06/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240013588761, MANDATE NO 0708 £40.00



2017-06-20 12:56:04     JUNE SUB PAID Your transaction was successful. Transaction information Transaction ID 53F41014G58615805 Date and time 20-Jun-2017 12:52:16 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0121 Total £80.80 GBP



2017-05-24 14:51:47     24/05/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240013588761, MANDATE NO 0708 £40.00



2017-05-19 15:39:18     may sub Your transaction was successful. Transaction information Transaction ID 4HY620005K377464M Date and time 19-May-2017 15:37:43 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0121 Total £80.80 GBP



2017-05-15 00:16:06     2017 HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 90Y74196RY3643032 Date and time 15-May-2017 00:14:28 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0121 Total £120.00 GBP I TOOK THIS HOST FOR A YEAR INSTEAD OF 6 MONTHS I WILL CHANGE IT TO ONE YEAR IN HOST FOLDER IF CUSTOMER COMPLAINS I WILL REFUND DIFFERENCE AND ADD TO HOST FOLDER 6 MONTHLY



2017-04-25 04:13:46     24/04/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240013588761, MANDATE NO 0708 £40.00



2017-04-21 15:07:24     April sub paid. Your transaction was successful. Transaction information Transaction ID 2XD89243KW976803U Date and time 21-Apr-2017 15:06:08 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0121 Total £80.80 GBP



2017-03-31 01:34:12     29/03/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240013588761, MANDATE NO 0708 £54.82



2017-03-20 10:21:40     march sub Your transaction was successful. Transaction information Transaction ID 55X97145ME535751A Date and time 20-Mar-2017 11:20:04 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0121 Total £80.80 GBP



2017-03-13 08:11:53     PART SUB PAID FOR FEB Your transaction was successful. Transaction information Transaction ID 60657142B8079430K Date and time 13-Mar-2017 09:11:13 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0121 Total £31.43 GBP



2017-03-13 07:54:38     BILLING AND OFFER INFO Total due 22 Dec £80.30 Total due 22 Jan £80.30 Total due 22 Feb £48.87 Total due 22 Mar £54.82 Upcoming subs 22 April £40.30 22 May £40.30 22 June £40.30 OFFER INFO 22 Apr - 21 May (a month) Box Sets with Sports & Cinema - including discounts Box Sets with Sports & Cinema£74.00 Viewing Subscription Discounted- £37.00 Total£37.00 Sky Sports HD Pack - including discounts £3.00 Additional charges Credit Card Admin Charge£0.30 CUSTOMERS CC AT SKY Your current payment details Payment method: Credit Card Card type: VISA Card number: ************0121 Expiry date: 05/2018 SANTANDER ADDED Your current payment details Payment method: Direct Debit Account holder name: MR K ALDRIDGE Sort code: **-**-28 Account number: ******38 ADMIN DONE TO TAKE MONTHLY SUBS 610 428 245 20TH £80.80 4757 3275 0003 0121 Sec code 581 Expiry 05/18 ADMIN DONE TO TRY FOR OFFER YEARLY



2017-02-28 13:30:29     Reactivated account with 50% off for 12 months = £40pm.



2017-02-07 14:09:56     Cancelled account to reactivate in a week with maximum discount. (Barcelona)



2016-12-08 12:02:43     host fee paid Your transaction was successful. Transaction information Transaction ID 8HR80535TG301781N Date and time 08-Dec-2016 13:01:08 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0121 Total £75.00 GBP



2016-06-03 22:56:40     Invoice 03 Jun 2016 Invoice Number: 9098 To: 610 428 245 Liz Dickenson Total 1.00 6 MONTHLY HOST FEE 75.00 75.00 Delete Edit Total £75.00 HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 0M941544KH865131J Date and time 03-Jun-2016 22:57:43 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0121 Total £75.00 GBP



2016-06-03 22:54:22     ACTIVE ACCOUNT Total due 22 May £78.92 Payment Received - £78.92 22 May What you still owe £0.00 Your current payment details Payment method: Credit Card Card type: VISA Card number: ************0121 Expiry date: 05/2018



2015-10-29 16:19:24     Your transaction was successful. Transaction information Transaction ID 8FS68877030191357 Date and time 29-Oct-2015 17:18:19 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0121 Total £75.00 GBP



2015-08-01 22:39:14     Reinstate my services 1 Pay £76.25 → 2 Success You have successfully reactivated your blocked services You've successfully changed your payment method New card: 4757 3275 0003 0121 Sec code 581 Expiry 05/18



2015-08-01 22:31:52     LIZ EMAILED VIEWING OFF Amount owing from previous bill £76.25 Total due 22 Jul £76.25



2015-06-19 21:02:14     PIN CHANGED TO 1234 AS REQUESTED BY LES



2015-06-08 13:43:04     Your transaction was successful. Transaction information Transaction ID 7YV4300906772793V Date and time 08-Jun-2015 13:43:12 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0113 Total £75.00 GBP



2014-06-30 12:58:32     i made host fee £120 by accident but only took £75.00 Your transaction was successful. Transaction information Transaction ID 54H94251RH6806533 Date and time 30-Jun-2014 12:55:21 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0113 Total £75.00 GBP



2014-06-25 16:40:55     Invoice 25 Jun 2014 Invoice Number: 5876 To: 610 428 245 Liz Dickenson skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 annual host fee 120.00 120.00 Delete Edit Total £120.00



2014-06-16 09:53:49     Your transaction was successful. Transaction information Transaction ID 3PS569113C069173U Date and time 16-Jun-2014 09:52:28 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0113 Total £67.75 GBP



2014-06-16 09:50:50     Invoice 16 Jun 2014 Invoice Number: 5837 To: 610 428 245 Liz Dickenson skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Sky Card Deposit 67.75 67.75 Delete Edit Total £67.75



2014-06-13 19:14:18     CALLED SKY CARD AND BOX PAIRED AND HD CHANNELS ADDED



2014-06-13 19:01:17     Your new payment details: Payment method: Credit Card Card type: VISA Card number: ************0113 Expiry date: 02/2016



2014-06-13 18:57:32     UPGRADED STILL NEED TO ADD HD Your order Monthly cost Sky TV £57 - Sports 1 - Sports 2 - Movies 1 - Movies 2 Sky Sports 3 Free Sky Sports 4 Free Sky Sports 5 Free Sky Movies Premiere Free Sky Movies Disney Free New monthly cost £57



2014-06-13 18:48:12     Carol New Activation Box Details V no 4F31A8 S no 0365708555F ID no 3 3B07 31D8 CC details 4757 3275 0003 0113 02/16 pin 524 Package Full + HD Name P N Carus Lupton Les



2014-06-13 18:47:17     OriginalYour package has changed name 23 Jun - 21 Jul £20.78 VarietyYour package has changed name 22 Jun - 22 Jun £0.90 Sky TV total: £21.68 Additional Charges Show £0.50 Payment due on 22 Jun £22.18 Payment will be collected by credit card on 22 Jun



2014-06-13 14:52:29     CARD GIVEN TO LIZ DICKENSON



2014-06-04 14:14:21     CARD TO SPAIN WITH CB



2014-06-03 10:31:08     CARD ARRIVED AT OFFICE 610 428 245



2014-06-02 11:07:55     REORDERED CARD ARRIVED AT TERRYS 610 428 245



2014-05-29 14:31:00     reordered card as it was only going to go into a balance and then not be able to be used



2014-05-23 10:32:47     downgraded to original pack



2014-05-22 08:35:54     CUSTOMER MOVING BACK TO ENGLAND AND REQUESTING WE CANCEL ACCOUNT HE HAS STOPPED PAYMENTS TO BANK DOWNGRADE TO ENTERTAINMENT ONLY 506843457 reorder card as customer wanted o cancel and has stopped sky payment to bank was only DG last week Tue, 3 June, 06:00 ? 07:00



2014-01-14 16:54:16     Your transaction was successful. Transaction information Transaction ID 5JV61025SC286233R . Date and time 14-Jan-2014 17:24:33 o'clock GMT+01:00 . Transaction type Sale . Card type MasterCard . Card number XXXXXXXXXXXX5012 . Total £27.50 GBP



2014-01-14 16:50:09     Invoice 14 Jan 2014 Invoice Number: 5003 To: 506 843 457 LNB skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky Card Deposit 27.50 27.50 Delete Edit Total £27.50



2014-01-14 16:48:07     Your current payment details Payment method: Credit Card Card type: MASTERCARD Card number: ************5012 Expiry date: 06/2017



2014-01-14 16:47:20     Sky TV £27.00 Additional Charges £0.50 Payment due on 22 Jan £27.50



2013-07-01 09:08:23     Your transaction was successful. Transaction information Transaction ID 27786297WJ434700L . Date and time 01-Jul-2013 09:08:03 o'clock GMT+01:00 . Transaction type Sale . Card type . Card number XXXXXXXXXXXX5012 . Total £100.00 GBP



2013-06-25 16:51:55     Invoice 25 Jun 2013 Invoice Number: 3562 To: 506 843 457 LNB skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00



2013-06-11 13:30:03     CC for host payment - 5540 5572 5221 5012 06/17 746



2012-07-03 09:10:17     Your transaction was successful. Transaction information Transaction ID 5PV2580895860515N . Date and time 03-Jul-2012 09:07:38 o'clock GMT+01:00 . Transaction type Sale . Card type MasterCard . Card number XXXXXXXXXXXX5012 . Total £100.00 GBP CHANGED EMAIL ADDRESS AND SENT RECEIPT TO CLIENT



2012-07-02 10:05:17     Sent customer an email to confirm if we should take the host fee from the cc provide or should we send him the statement.



2012-07-02 10:01:03     Added new CC details to acc (215012) exp 06/17 Customers email address is geraldb389@gmail.com



2012-06-26 17:42:30     Invoice 26 Jun 2012 Invoice Number: 1874 To: 506 843 457 LNB skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 506 843 457 100.00 100.00 Delete Edit Total £100.00



2012-06-18 14:25:44     Active account on entertainment extra, CC details on acc, Pdd 22nd of each month. Payment method: Credit Card Card type: VISA Card number: ************5505 Expiry date: 09/2013



2012-06-05 14:34:10     PAYMENT METHOD CHANGED: Your current payment details Payment method: Credit Card Card type: VISA Card number: ************5505 Expiry date: 09/2013



2012-06-05 14:31:34     CURRENT BILL: Payment received for your last bill, thank you. Amount owing from last bill £0.00 Sky TV Hide details £24.50 Billing Period Charges Discounts Entertainment Extra 22/05/12 - 21/06/12 £24.50 Sky TV total: £24.50 Additional Charges Hide details £0.50 Billing Period Charges Discounts Credit Card Admin Charge 22/05/12 - 22/05/12 £0.50 Additional Charges total: £0.50 Payment due on 22/05/12 £25.00 Payment Received 19/05/12 £25.00 CR



2012-06-05 12:50:54     PAYMENT METHOD TO BE ADDED 4918 4000 3388 5505 09/13 891



2012-06-05 10:03:55     Hi Gerald/Mary, Can you please confirm payment details to add to your sky account , i have removed out company card and there is now a balance , i will require c/c to pay balance and D/D ( if this is your preferred method to pay sky monthly). Please confirm by return. Regards, Carol



2012-05-22 08:58:00     Hi Mary, Can you please confirm the bank details or c/c number that you want to pay your monthly amount to sky, our company c/c is still on your account and i can change that back for you today. Regards, Carol



2012-01-14 16:14:53     Payment Method Changed Print Receipt Your monthly payment method has been changed. We'll send you a confirmation email shortly. Information Please print and retain for your records. Payment Method: Credit Card Card Type: Visa Card Holder's Name MR K ALDRIDGE Card Number: ************8611 Expiry Date: 08/2014 Payment Due Date: 22nd of each month Date and Time: 14 January 2012, 16:12 I HAVE ADDED C/C DETAILS FROM CARD 382 468 064 , ( THIS CUSTOMER OWES £155.59 IN OUTSTANDING OFFERS ) , I WILL LEAVE THIS C/C TO MAKE 3 PAYMENTS FOR THIS ACCOUNT @ £26.00 EACH MONTH FOR JAN , FEB AND MARCH , MESSAGE TO GOOGLE CALANDER TO CHANGE BACK TO ORIGINAL C/C AFTER 22ND MARCH



2012-01-14 13:48:16     Hi Gerald and Mary, Firstly i must apologise that this refund has not been done , this is due to the fact that we have changed bank accounts and at the moment are not able to do refunds. I would like to suggest to you that we pay your sky for 3 months at £24.50 each month , your sky payment is due on 22nd of the month , if i pay 3 months for you today you will not pay Jan , Feb or March , sky may have already processed Jan payment and if that is the case we would pay Feb , March and April. I will wait until i hear back from you and once again i am really sorry about this. Regards, Carol



2011-12-19 10:35:00     Hi Gerald, Apologies for not replying previously. Sky have had a problem with their payment system recently which I am glad to say is now resolved , however when i have had the chance to check over your account i can see you have been overcharged , an error that Kanel has made , Kanel is part of our company. Your monthly payment to sky is debited on or around 23rd month, sky have been debiting your account for £18.87 instead of £25.00 from June to October and in May £15.61 was debited instead of £25.00 , May your payment was short of £9.39 , from June to September your payments to sky were short of £6.13 each month , Kanel has made payment to sky on your behalf and then debited your c/c , these payments were for the wrong amount and for these months £26.00 has been taken instead of £6.13, in October £22.04 was paid to sky , short of £2.96 , again Kanel have made an error and charged you £26.00. I will summarise this for you. May 2011 sky payment was £15.61 , short of £9.39 , June 2011 sky payment was £18.87 , short of £6.13 , July 2011, sky payment was £18.87 , short of £6.13 , August 2011 , sky payment was £18.87 , short of £6.13 , paid to Satclick £26.00, September 2011 , sky payment was £18.87 , short of £6.13 , paid to Kanel £26.00, October 2011 , sky payment was £22.04 , short of £2.96 , paid to Kanel £26.00 November 2011 , sky payment was £25.00 , payment to Kanel £26.00. Total short to sky £36.87, total paid to satclick/kanel £104.00. You have been overcharged by £67.13 by satclick/kanel , i apologise for this error , we have had many accounts with similar problems and some how this wrong amount had been debited each month. Your account will be refunded today. I hope you will accept our apologies. Regards, Carol



2011-11-10 10:38:52     NOV OFFER TAKEN OFFER COMPLETE rec 2455 cc 5505



2011-10-10 14:30:22     OCT OFFER TKN REC 1641 C/C 5505



2011-09-14 18:19:41     meant september not august on previous note.



2011-09-14 18:19:20     august offer taken. rec 890. c/c 5505



2011-08-04 13:24:04     OFFER TAKEN REC 4593



2011-07-18 09:14:55     Your Current Payment Details are as follows: Payment Method: Credit Card Card Type: VISA Card Number: ************5505 Expiry Date: 09/13 Payment Due Date: 22nd of each month Update Payment Details



2011-07-18 09:14:02     Entertainment Pack 22/07/11 - 21/08/11 £24.50 Viewing Subscription Discounted 22/07/11 - 21/08/11 £6.13 CR Subtotal: £18.37



2011-07-18 09:13:20     Entertainment Pack 22/06/11 - 21/07/11 £24.50 Viewing Subscription Discounted 22/06/11 - 21/07/11 £6.13 CR Subtotal: £18.37



2011-07-18 09:12:00     Sky TVClose Entertainment Pack 22/05/11 - 21/06/11 £24.50 Viewing Subscription Discounted 22/05/11 - 21/06/11 £6.12 CR Entertainment Pack 06/05/11 - 21/05/11 £13.07 Viewing Subscription Discounted 06/05/11 - 21/05/11 £3.27 CR Credit for Cancellation of Entertainment Pack 06/05/11 - 21/05/11 £13.07 CR Subtotal: £15.11



2011-07-18 09:01:07     geraldb@gmail.com



2011-07-17 18:19:34     offer taken 12/07/11 £26 3698



2011-07-06 10:38:02     HOST FEE TAKEN REC 3485 (885505)



2011-05-24 16:43:01     paid osb £15.61 by c.c 88 5505 added same



2011-05-24 16:36:31     offer taken rec 2479 (885505)



2011-05-24 11:19:38     OSB £15.61ON THIS ACC Family pack £6.12 discount,



2010-07-29 00:21:19     HOST PAID REC 0263 , C/C 5505



2010-06-12 22:32:43     NOTE PUT IN G ' CALANDER TO TAKE HOST 01/08/2010



2010-05-25 09:36:57     Mr Bromley paid his last year host on the 29.09.09, i have spoke to him and he has given me new cc details to take host fee from his card in Aug (in gmail) his new cc details end (885505) all over cc detail we have have to be scrubbed this card is the only one that has to be used.



2010-05-24 10:52:46     Payment Method: Credit Card Card Type: VISA Card Holder's Name K Aldridge Card Number: **********885505 Expiry Date: 09/13 Payment Due Date: 22nd of each month



2010-05-24 10:50:43     MY SKY Username KEVEN.ALDRIDGE Password seller12 Email kevin.aldridge@post.alderney.ws Date of birth 15/10/1968 Security question Mother's maiden name?Answer to security question seller



2010-05-24 10:06:31     CB has emailed the customer regarding host fee waiting on there responce.



2010-05-19 11:29:13     An attempt to take the host fee was made 20-07-2009 but it declined therefore that is the host fee due date.



2010-03-08 12:21:46     paid osb £23.50 by c.c 88 9737 added same



2010-03-08 11:41:58     osb £23



2009-10-15 15:20:45     card sent to lnb end user gerald bromley calle san miguel 7 caudete albacete 02660 spain 0034 662 249 281 lorcatoby@gmail.com



2009-10-09 12:11:35     P4 card arrived 506 843 457



2009-09-29 09:39:05     HOST FEE PAID £100 6302 UPGRADED TO 6 MIX ADDED C.C 482516



2009-09-28 15:52:56     downgraded to news+ events osb£23



2008-11-28 12:15:10     DOWNGRADED TO 6 MIXES ONLY



2008-03-18 12:44:52     upgraded to sports world



2007-12-21 21:33:16     Paid £46 OB with cust cc (2015) and set up dd on this card



2006-12-14 08:28:23     added customers c/c to acccount for d/d ( ends in 2015)



2006-12-12 16:20:31     repaired, upgraded to 6 mix,