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Contract Number 240013592474
Card Number 750 007 239
MultiRoom Number
First NameMRS Janet & Steve
Last NameCATFORD
Address297c The Chase
AddressWICKFORD
Address
Town / CityESSEX
PostcodeSS12 9EX
Telephone01268 951 749
Maiden NameKEATING
Sky PasswordJanet
Date of Birth1970-06-06 00:00:00
e-Mailcatty1@post.alderney.ws
Sky Card Number750 007 239
Prev Sky Card Number553 991 084
Host Fee Paid2016-06-20 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2007-01-01 00:00:00
Modification Date2018-07-15 15:06:18
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernamej-cat-7000
MySky Passwordkeating
Contract StatusActive CBPs Account



2018-07-15 15:06:15     HOST FEE WAS 01-07-2018 DO NOT REACTIVATE WITHOUT HOST BEING PAID



2018-05-28 07:40:27     Dummy DD added Payment method: Direct Debit Account holders name: Mrs J Catford Account number: ****9728 Sort code: ****99



2018-05-26 15:13:51     I HAVE MESSAGED JAMES TO ASK IF CUSTOMER WANTS TO RENEW HE HAS NOT BEEN REPLYING TO ANY MESSAGES LATELY SO ADD DUMMY DD MEANTIME PLEASE



2018-05-09 10:41:39     09/05/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240013592474, MANDATE NO 0921 £59.80



2018-04-06 10:42:50     06/04/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240013592474, MANDATE NO 0921 £59.80



2018-03-08 12:52:54     07/03/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240013592474, MANDATE NO 0921 £58.70



2018-02-07 22:33:02     07/02/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240013592474, MANDATE NO 0921 £58.70



2018-01-08 10:34:45     08/01/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240013592474, MANDATE NO 0921 £58.70



2017-12-07 10:43:01     06/12/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240013592474, MANDATE NO 0921 £58.70



2017-11-25 11:13:05     BILLING FULL PACK HD TOTAL DUE £58.70 Direct Debit payment date 6 December JAMES ASKED FOR PIN TO BE SET AT 1441 THIS HAS BEEN DONE



2017-11-09 12:56:31     Banking info Paid a year upfront JULY 2017 - JULY 2018 Full HD £80.80/month



2017-11-09 12:54:35     08/11/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240013592474, MANDATE NO 0921 £58.70



2017-10-06 15:52:18     06/10/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240013592474, MANDATE NO 0921 £140.41



2017-10-06 00:19:53     DOUBLE BILL AT SKY Bill total £140.41 Payment received -£140.41 TOTAL DUE £0.00 BILL IS FROM 24TH AUG TO 5TH NOVEMBER



2017-08-29 13:16:06     28/08/2017 CARD PAYMENT TO SKY DIGITAL INTERN,25.10 GBP ON 24-08-2017 £25.10



2017-08-28 10:43:40     Resent signals to box. 4F7007 03788009726



2017-08-24 12:04:20     This card replaces 748 710 977 which was made VA on 27/07/2017. Paid OSB of £25.10 with Santander CC(3455) and added Santander DD. 4F7007 03788009726 Host fee due date is 01-07-2018 Notes from previous card; Sent invoice 0715 to James Kimberley for 12 months sub upfront. 748 710 977 - Full + HD 12 months upfront : £1,050.40 Admin fee : £50.00 Total : £1,100.40 THIS INVOICE HAS BEEN PAID WHICH INCLUDES CARD DEPOSIT Your transaction was successful. Transaction information Transaction ID 05R404645L129380G Date and time 01-Jul-2017 20:56:54 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3667 Total £1,100.40 GBP



2017-07-04 10:48:13     Sending to James Kimberley



2017-06-28 13:35:10     Card in stock in Spain



2017-06-13 15:26:57     Replacement card arrived in office today.



2017-06-08 14:51:37     New card arrived at Terry's 553 991 084 > 750 007 239



2017-06-06 15:25:32     Reinstated account on original with 60% off for 12 months = £8.80, reordered card & added dummy d/d. Due date 6th July.



2017-03-09 13:33:56     Cancelled account with 31 days notice as requested by the client. Host fee due date was 04-08-2017



2016-06-21 10:44:09     Your transaction was successful. Transaction information Transaction ID 3TT09444MG737412V Date and time 21-Jun-2016 10:42:40 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX7118 Total £120.00 GBP



2016-02-10 14:54:23     Client called with new CC details for host and subs. 5420 1138 4166 7118 08/17 833



2015-10-05 15:20:05     You've successfully changed your payment method 4659 0131 1031 2005 06/18 634



2015-06-03 12:38:26     Your transaction was successful. Transaction information Transaction ID 2KX649164U065691T . Date and time 03-Jun-2015 12:38:28 o'clock GMT+01:00 . Transaction type Sale . Card type MasterCard . Card number XXXXXXXXXXXX7118 . Total £120.00 GBP



2015-05-29 11:44:26     5420 1138 4166 7118 07/15 719 Invoice 29 May 2015 Invoice Number: 7662 To: 553 991 084 brian bush skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2015-05-29 11:42:14     27 May - 26 Jun A month in advance Variety with Sports - multiple items £55.02 Additional charges £0.50 Total due 27 May £55.52 Card type: MASTERCARD Card number: ************7118 Expiry date: 07/2015



2014-11-04 12:01:56     RE-SENT SIGNALS FOR SKY SPORTS 5



2014-05-30 15:11:13     Your transaction was successful. Transaction information Transaction ID 0XC683526A179330X Date and time 30-May-2014 15:03:02 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX7118 Total £120.00 GBP



2014-05-20 12:57:22     CC Details 5420 1138 4166 7118 07/15 719 Invoice 20 May 2014 Invoice Number: 5727 To: 553 991 084 Sky In France skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2014-01-21 16:46:31     Your transaction was successful. Transaction information Transaction ID 3RL773499C0297047 Date and time 21-Jan-2014 17:16:49 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX7118 Total £49.50 GBP



2014-01-21 16:42:37     Invoice 21 Jan 2014 Invoice Number: 5112 To: 553 991 084 skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 sky card deposit 49.50 49.50 Delete Edit Total £49.50



2014-01-21 16:38:16     Sky TV Show£49.00 Additional Charges Show£0.50 Payment due on 27 Jan £49.50



2013-06-05 15:31:37     CUSTOMER CALLED NOT HAPPY ABOUT £120 HOST FEE I HAVE REFUNDED £20.00 Refund (Unique Transaction ID01168952SB864240Y) View the related 4JR05013NX103171V HE SAID HE WOULD PAY £120.00 NEXT YEAR



2013-06-05 14:54:33     Your transaction was successful. Transaction information Transaction ID 4JR05013NX103171V . Date and time 05-Jun-2013 14:44:41 o'clock GMT+01:00 . Transaction type Sale . Card type MasterCard . Card number XXXXXXXXXXXX7118 . Total £120.00 GBP



2013-06-05 14:53:39     client called with cc details 5420 1138 4166 7118 07/15 719



2013-06-04 11:41:47     Hi, You have today been sent an invoice for host fee for your sky card. Please ignore invoice 3282 this was sent in error , the invoice for payment is 3284. You can pay this yourself online or we can take the payment for you if you provide credit card details. Regards, Carol



2013-06-04 11:36:29     I HAVE HAD TO DELETE THIS INVOICE AS I TIED IT UP WITH A PAYMENT IN PAYPAL IN ERROR



2013-06-04 11:24:19     Invoice 04 Jun 2013 Invoice Number: 3282 To: 553 991 084 brian.bush@orange.fr From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2013-05-23 17:16:53     553 991 084 invoice sif client for host brian.bush@orange.fr on Tue 4 Jun 2013 at 09:30.



2013-05-23 17:01:10     Your current payment details Payment method: Credit Card Card type: MASTERCARD Card number: ************7118 Expiry date: 07/2015



2012-10-12 15:32:09     customer queried payments again, i sent him break down of bill



2012-08-07 15:43:13     customer queried payments AGAIN, i explained ent extra with sports is £45 he is fine about it



2012-07-11 15:17:39     cust phoned asking why his payments were larger to sky this month, i phoned sky and explained to him that because he was downgraded, sky took a month in advance



2012-06-05 14:36:46     upgraded to ent extra with sports as host has been paid



2012-06-05 14:27:28     Invoice Number: 1795 paid



2012-06-05 14:23:00     Invoice 05 Jun 2012 Invoice Number: 1795 To: Brian Bush skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 553 991 084 100.00 100.00 Delete Edit Total £100.00



2012-06-05 12:05:15     got a downgrade of immediate affect for 5 pounds a month for 3 months



2012-06-01 10:07:34     Your current payment details Payment method: Credit Card Card type: MASTERCARD Card number: ************7118 Expiry date: 11/2012



2011-12-16 11:00:00     took shortfall with new cc rec 3079 cc 5019



2011-12-14 10:58:43     Tried to take the short fall payment of £14.70 that CB has confirmed with end user. Customers card declined "retain card" rec 3058 (781343)



2011-12-06 15:36:31     client called expecting £38.76. emailed Chris to look at it again



2011-12-06 14:52:39     customer activated this card in Aug offers have been over taken REFUND diff £18.12 rec 2961 (781343)



2011-12-06 09:05:18     call from client regarding offers payments. email to Chris for advice on this



2011-12-05 17:57:00     last note should have said brian.bush@orange.fr



2011-12-05 17:56:32     End user Brian Bush 00333 444 65 227 brian.bush@orange.net



2011-11-16 14:21:43     Offer taken rec 2557 (781343) May - Dec



2011-10-24 21:01:37     Sky TV £30.56 Billing Period Charges Discounts 2 Pack with Sports Pack 27/09/11 - 26/10/11 £40.75 Viewing Subscription Discounted 27/09/11 - 26/10/11 £10.19 CR Sky+ Subscription 27/09/11 - 26/10/11 £0.00 Sky TV total: £30.56 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 27/09/11 - 27/09/11 £0.50 Additional Charges total: £0.50 Payment due on 27/09/11 £31.06 Payment Received 24/09/11 £31.06CR Account balance £0.00 offer payments due



2011-08-10 09:27:55     ADDED VARIETY AND RESENT SIGNALS FOR SKY+ FACILITY



2011-08-09 14:58:22     £100 ACTIVATION PAID REC NUM 4638



2011-08-04 14:19:59     PAIRED CARD ON SPORTS+NEWS ADDED SKY+ FACILITY ADDED C.C 78 1343



2011-07-20 12:45:24     CARD AND BOX TO SIF



2011-07-13 09:52:10     new 553 991 084 Previous Card269 460 630



2011-07-07 16:35:59     card reordered as rss not contacted us back re host



2011-06-01 15:45:57     THIS CARD HAS BEEN UPGRADED TO A SKY CARD



2011-06-01 15:39:27     2 mix pack, cc (3743) EXP 01.12 Pdd 27th



2010-04-15 17:08:48     PAID OB £57.75 WITH ROBERT ZDRILL'S C/C 092031. REPAIRED, ADDED CLIENTS C/C 273743, CANVCELLED HD & SKY+ SUBS, REDUCED PACKAGE TO KIDS/DOCS



2010-04-14 12:55:28     OB £57.75 (ENQUIRY FROM ROBERT RE USING AS SKY CARD)



2010-01-26 14:17:51     CARD SOLD TO ROBERT ZDRILL FOR 50 EUROS



2009-12-18 11:48:53     CARD SENT TO STEVE AS FREESAT



2009-12-08 10:35:11     forced signal sent - charlene card active



2009-11-17 16:01:20     mysky un : j-cat-7000 pw : keating email : catty1@post.alderney.ws Billing Status Most Recent Bill (13 November 2009)£20.50 Current Balance: £20.50 Payment will be collected by Direct Debit on, or soon after, your payment due date 27/11/2009



2009-10-09 12:49:02     P4 CARD 503 300 436



2007-01-09 09:17:58     Osb of £93.20 paid with cust c/c details (7012) cust c/c details added to account(7012).



2006-12-21 09:39:44     CANCELLED AT BANK - CUST SHOULD BE PAYING



2006-11-30 17:32:29     REPAIRED UPGRADED TO 1A. CUST. C/C DETAILS ADDED 7012