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Contract Number 240012609923
Card Number 508 582 855
MultiRoom Number561 574 005
First NameMRS CLAIR
Last NameMACE
Address242a The Chase
AddressWICKFORD
Address
Town / CityESSEX
PostcodeSS12 9EX
Telephone01268 946182
Maiden NameBROWN
Sky PasswordSKY
Date of Birth1980-01-27 00:00:00
e-Mail
Sky Card Number508 582 855
Prev Sky Card Number268 396 348
Host Fee Paid2012-01-12 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2007-01-01 00:00:00
Modification Date2012-04-12 21:28:26
Multi Room Card 1561 574 005
Multi Room Card 1 NotesCARD TAKEN TO CB BY SPAIN FOR UTECMA unable to use returned to CB
Multi Room Card 2561 582 479
Multi Room Card 2 NotesCARD TAKEN TO CB BY SPAIN FOR UTECMA
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Username
MySky Password
Contract StatusViewing Abroad



2012-02-17 19:19:40     THIS CARD IS BEING REPLACED BY 556 128 767



2012-02-17 08:05:02     LOOKS LIKE THIS IS ANOTHER CARD VA SKY SERVICES REMOVED Y15/02/2012 AND UNABLE TO UPGRADE



2012-02-17 08:03:09     Any changes you have made to your account will be reflected in your next bill You have removed Sky TV from your subscription You may see some credits on your next bill for products you have removed. This is because we collect some subscription payments in advance, so when you cancel a product, we refund you the advance payments pro rata. Product change(s): 15/02/12: removed Entertainment Extra with Sports and Movies 15/02/12: removed Sky+ Subscription 15/02/12: removed Sky+HD Pack This bill was generated before you made changes to your account; the effect of these changes will be shown on your next bill. Payment received for your last bill, thank you. Amount owing from last bill £0.00 Sky TV £62.25 Billing Period Charges Discounts Sky+ Subscription 13/02/12 - 12/03/12 £0.00 Entertainment Extra with Sports and Movies HD 13/02/12 - 12/03/12 £62.25 Sky TV total: £62.25 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 13/02/12 - 13/02/12 £0.50 Additional Charges total: £0.50 Payment due on 13/02/12 £62.75 Payment Received 11/02/12 £62.75 CR Account balance £0.00



2012-02-14 09:07:25     SECOND MULTIROOM CARD 561 574 005 CARD TAKEN TO CB BY SPAIN FOR UTECMA



2012-02-14 09:04:14     561 582 479 MULTI ROOM CARD CARD TAKEN TO CB BY SPAIN FOR UTECMA



2012-01-26 10:10:49     NEW CARD ARRIVED 561 582 479



2012-01-23 12:56:55     508 582 855 CHANGE C/C DETAILS VIA MYSKY BACK TO CB ACCOUNT Fri, 20 April, NOTE IN CALANDER



2012-01-23 12:54:16     I HAVE ADDED CUSTOMER 508 395 514 C/C DETAILS T THIS ACCOUNT FOR FEB , MARCH AND APRIL SUBS @ £62.75 MONTH, TOTAL TO BE PAID FROM THIS CARD £188.25 THIS CUSTOMER CLAWED BACK HOST AND ALL OFFERS NOTE TO GOOGLE CALANDER TO CHANGE BACK TO CB ACCOUNT 20/04/2011 Payment Method Changed Print Receipt Your monthly payment method has been changed. We'll send you a confirmation email shortly. Information Please print and retain for your records. Payment Method: Credit Card Card Type: Visa Card Holder's Name MRS C MACE Card Number: ************1000 Expiry Date: 06/2014 Payment Due Date: 13th of each month Date and Time: 23 January 2012, 12:51



2012-01-23 12:28:57     CUSTOMER FROM CARD 524 164 262 C/C REMOVED FROM MYSKY



2012-01-23 12:27:09     CHECKED BANK ACCOUNT FOR CB AND THIS PAYMENT HAS NOT BEEN PAID FROM CB ACCOUNT , IT MUST HAVE BEEN PAID BY C/C ADDED



2012-01-23 10:45:06     see note 9/1 by Carol regarding changing payment details. I reckon payment for Jan would have been on CB's card, need to wait to Feb to change these bank details back to CB's. email to carol to confirm



2012-01-20 14:11:27     £476.50 ( 572 euro ) , PAID INTO SPANISH BANK ACCOUNT DUE AGAIN JULY 2012 , ALL RECORDS UPDATED



2012-01-11 10:30:34     Another multiroom card ordered for this account



2012-01-10 12:31:34     1 x Multiroom card ordered on this account to go to Utecma or Four Seasons. Another one to be ordered tomorrow. you can only order one mr card at a time on live chat



2012-01-09 20:12:08     TOTAL DISCOUNT ON THIS ACC JUNE £52.00 JULY,AUG, SEP , OCT £26.00 / MONTH TOTAL SAVING FOR CB £156.00 ADDED TO OFFERS 4 FOR INFORMATION ONLY



2012-01-09 20:04:21     Payment Method Changed Print Receipt Your monthly payment method has been changed. We'll send you a confirmation email shortly. Information Please print this receipt if you require a record of this transaction. Payment Method: Credit Card Card Type: Visa Card Holder's Name MRS CLAIR MACE Card Number: ************4042 Expiry Date: 08/2013 Date and Time: 09 January 2012, 20:00 I HAVE CHANGED C/C DETAILS FOR 1 MONTH TO A CLIENT THAT OWES £73.71 IN OFFERS THIS CLIENTS CARD IS 524 164 262 , MONTHLY SUB ON THIS ACCOUNT IS £62.75 IT IS DUE ON 13TH MONTH , IT MAY TAKE 13TH JAN FROM CBS CARD , NOTE TO GCALANDER TO CHECK WHICH CARD SUB WAS TAKEN FROM , IF JAN I WILL CHANGE BACK TO CBS CARD AFTER JAN PAYMENT OR IF FEB I WILL CHANGE BACK TO CBS CARD AFTER 13TH FEB



2012-01-09 19:37:01     Hi Jon, Do you wish to continue with same arrangement for your sky card ? You can either pay into Spanish account or UK account , total for 6 months is £476.50 ( 572 euro ) , this amount is due now. Kind regards, Carol



2012-01-09 19:22:25     Your current payment details Your current payment details are as follows: Payment Method: Credit Card Card Type: VISA Card Number: **********955303 Expiry Date: 03/2014 Payment Due Date: 13th of each month Sky TV £62.25 Billing Period Charges Discounts Entertainment Extra with Sports and Movies HD 13/01/12 - 12/02/12 £62.25 Sky+ Subscription 13/01/12 - 12/02/12 £0.00 Sky TV total: £62.25 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 13/01/12 - 13/01/12 £0.50 Additional Charges total: £0.50 Payment due on 13/01/12 £62.75



2011-08-08 21:20:21     Billing Period Charges Discounts Sky+HD Pack 13/08/11 - 12/09/11 £10.25 Sky+ Subscription 13/08/11 - 12/09/11 £0.00 Sky World 13/08/11 - 12/09/11 £52.00 Viewing Subscription Discounted 13/08/11 - 12/09/11 £26.00 CR Sky TV total: £36.25



2011-08-01 23:56:11     6 MONTHS SUBSCRIPTION PAID INTO CB BANK ACCOUNT



2011-06-29 15:31:27     RESENT SIGNALS ALL OK AT SKY



2011-06-16 11:54:52     jon15@gmx.com called client we have to send him cbs bank details



2011-06-15 09:14:00     Bill details Payment received for your last bill, thank you. Amount owing from last bill £0.00 Sky TVCloseSky World 13/06/11 - 12/07/11 £52.00 Viewing Subscription Discounted 13/06/11 - 12/07/11 £26.00 CR Sky+HD Pack 13/06/11 - 12/07/11 £10.25 Sky+ Subscription 13/06/11 - 12/07/11 £0.00 Credit for Cancellation of Sky World 13/05/11 - 12/06/11 £52.00 CR Sky World 13/05/11 - 12/06/11 £52.00 Viewing Subscription Discounted 13/05/11 - 12/06/11 £26.00 CR Subtotal: £10.25 Packages: £10.25 Additional chargesOpenCredit Card Admin Charge 13/06/11 - 13/06/11 £0.50 Subtotal: £0.50 Admin charges: £0.50 Payment due on 13/06/11 £10.75 To change your monthly payment method, select one of the options below: Current Payment DetailsYour Current Payment Details are as follows: Payment Method: Credit Card Card Type: VISA Card Number: ************5303 Expiry Date: 03/14 Payment Due Date: 13th of each month Update Payment Details THIS ACCOUNT IS PAID BY CB CARD **** DO NOT TAKE DISCOUNT **** CUSTOMER PAYS YEARLY SUBSCRIPTION UPFRONT PAYMENT OR £473.50 IS DUE JULY 2011 REMINDER SENT TO CHRIS VIA GMAIL



2011-01-26 19:22:04     NEXT 6 MONTHS WILL BE DUE AT THE END OF JULY 2011, 550 EURO



2011-01-26 19:19:44     Hi, The customer John, has paid me ?550 cash for 6 months advance payment for sky. Regards, Steve.



2011-01-17 11:24:55     Hi Leanne, Yeh we're all fine, same-old-same-old. Hope you had a good one. I arranged this one last week. The client is paying me 6 months this week. I have it diarised it for wednesday to call him. I did tell Jamie all this last week. Regards. Steve.



2011-01-12 12:37:49     client John 0034 606 466 347 will pay Steve 6 months next week



2011-01-06 12:31:39     Carl, Any news on this one yet ? We are paying the direct debit and it is due again on 27th Jan , if your customer does not want to pay 1 year up front we would need to change payment details to their own c/c. Please advise ASAP, or if you would prefer us to deal direct can you supply contact details. Thanks, Regards, Carol



2011-01-05 17:17:14     couldnt cancel due to hd contract until may,downgraded package, need to reorder card instead



2010-12-31 08:38:48     Hi Carl, I have attached an invoice for your customer for 1 year subscription, with sky VAT increase the monthly payment , including Hd, is now £62.75 each month. I have deducted £50.00 as HD has been paid up until May 2011. Please advise me how you wish to proceed. Have a great new year. Kind Regards, Carol



2010-12-31 08:27:49     Hi chris, I am not sure, I will ask, but I know he was pissed off about beeing charged a full year for HD, even though it was only for a few month until card expiry, When is the date and what is the cost for full 1A with HD for a year. I will ask him and let you know. Regards, Carl.



2010-12-31 08:27:24     Hi Carl, This year up front card is due to expire next month. Do you know if the guy wants to renew? Regards Chris



2010-12-31 08:25:31     Bill details Payment received for your last bill, thank you. Amount owing from last bill £0.00 Sky TV CloseSky+ Subscription 13/01/11 - 12/02/11 £0.00 Sky+HD Pack 13/01/11 - 12/02/11 £10.25 Sky World 13/01/11 - 12/02/11 £52.00 Subtotal: £62.25 Packages: £62.25 Additional charges OpenCredit Card Admin Charge 13/01/11 - 12/02/11 £0.50 Subtotal: £0.50 Admin charges: £0.50 Amount due £62.75



2010-11-26 14:31:13     Active acc, Full pack with HD, CC (53060 Payment due date 13th of every month.



2010-11-07 15:55:21     508 582 855 THIS CARD WAS PAID 1 YEAR UPFRONT 27/01/2010 GET CB TO CONTACT CUSTOMER



2010-11-07 15:50:32     REMINDED CB TO CONTACT THIS CUSTOMER FOR YEARLY PAYMENT MESSAGE TO G'CALANDER



2010-06-08 14:55:05     Repaired to new HD box activated all channels



2010-05-17 09:55:00     resent signals



2010-05-12 15:42:55     CARL PROSKY PAID ME 140 EUROS CASH FOR HD FOR THE YEAR



2010-05-12 14:59:25     resent signals all ok



2010-05-12 10:58:10     problem adding HD mix passed to it dept



2010-05-12 10:55:17     This client has paid steve patmore ?910 as per Chris's arrangement with the client. 1 year in advance & OB on account



2010-05-12 10:43:27     paired card to new HD BOX ADDED HD FACILITY



2010-01-27 16:50:39     Your billing account has been reinstated. Your monthly payment method has been changed. We'll send you a confirmation email shortly. Changing your due date will mean that your next payment will be £48.50 . Your new payment date will take effect from next billing cycle, estimated at £48.5 . Please print this receipt if you require a record of this transaction. * Payment Method: Credit Card * Card Type: VISA * Card Holder's Name c mace * Card Number: ************5308 * Expiry Date: 02/12 * Payment Due Date: 13th of each month * Date and Time: 27 January 2010, 16:50



2010-01-27 16:48:20     OB paid with cb cc see below



2010-01-27 16:47:53     # ayment Amount: £52.50 # Card Type: Visa # Card Holder's Name: c mace # Card Number: ************5308 # Expiry Date: 02/2012 # Date and Time: 27 January 2010, 16:47



2010-01-27 15:14:53     john15@gmx.com



2009-11-13 16:58:06     cust is John 0034 638491437



2009-11-13 16:30:02     paired card to skyworld on sky+ pin 5555



2009-11-12 15:04:44     upgraded to sky world



2009-10-21 18:16:52     mysky cmace12 brown12



2009-10-21 18:16:03     Bill Dated: 29 September 2009 Select Historic Bills -Select Bill Date- 29 September 2009 30 August 2009 30 July 2009 29 June 2009 30 May 2009 29 April 2009 30 March 2009 27 February 2009 30 January 2009 30 December 2008 29 November 2008 30 October 2008 Amount owing from last month £0.00 Sky Subscriptions £35.50 Hide Bill Details Transaction Duration Description Value 13/10/2009 - 12/11/2009 Sky+ Subscription £0.00 13/10/2009 - 12/11/2009 3 Pack with Movies Pack £35.50 Subtotal £35.50 Additional Products and Services £0.50 View Bill Details Date/Time Transaction Description Value 13/10/2009 Credit Card Admin Charge £0.50 Subtotal £0.50 Description Payment Status Amount Total Balance: £36.00 10/10/2009 Payment Received £36.00 CR Current Balance:



2009-10-16 11:06:53     NEW P4 CARD 508 582 855



2008-07-24 09:32:24     DOWNGRADED FROM 6MIX AND MOVIES TO VARIETY MIX



2007-07-03 11:12:14     osb of £86 paid with cc (6526) added cust cc details(6526) downgraded package to 4mix with movies



2007-06-30 18:14:02     £86 outstanding



2007-01-17 14:00:15     Repaired again



2006-12-23 12:31:17     CARD PAIRED, RECORDING FACILITIES ACTIVATED, CARD PAIRED TO VARIETY / KNOWLEDGE / STYLE / MUSIC MIX WITH SPORTS & MOVIES & CUST C/C SET UP ON ACCOUNT (6656).



2006-12-13 09:35:56     CANCELLED AT BANK



2006-11-20 10:11:59     CARD OUT TO BERNHARD. AWAIT PAYMENT.