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Contract Number 240012609378
Card Number 712 602 663
MultiRoom Number
First NameMRS Sarah & Steve
Last NameBUTTERY
Address237 The Chase
AddressWICKFORD
Address
Town / CityESSEX
PostcodeSS12 9EX
Telephone01268 941380
Maiden NameASH
Sky PasswordSKY (steve)
Date of Birth1983-07-20 00:00:00
e-Mails.buttery@post.alderney.ws
Sky Card Number712 602 663
Prev Sky Card Number606 873 107
Host Fee Paid2018-05-17 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2007-01-01 00:00:00
Modification Date2019-07-09 02:55:59
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernamesbuttery
MySky Passwordash1234
Contract StatusOutstanding Balance



2019-07-09 02:55:36     HOST FEE WAS DUE 10-07-2019



2018-08-01 08:31:33     August sub declined again Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card. Dummy DD added Payment method: Direct Debit Account holders name: Mrs S Buttery Account number: ****9728 Sort code: ****99



2018-07-24 14:52:53     August sub declined. Try again 01/08 Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2018-07-04 10:13:58     04/07/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240012609378, MANDATE NO 0683 £41.75



2018-06-25 20:33:26     July sub paid Your transaction was successful. Transaction information Transaction ID 05H909103H561930F Date and time 25-Jun-2018 20:33:11 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2213 Total £84.80 GBP



2018-06-06 12:53:42     06/06/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240012609378, MANDATE NO 0683 £41.75



2018-05-28 10:58:26     June sub paid Your transaction was successful. Transaction information Transaction ID 70U7425590938793J Date and time 28-May-2018 10:58:02 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2213 Total £84.80 GBP



2018-05-15 12:15:22     host fee paid Your transaction was successful. Transaction information Transaction ID 5590336074751444T Date and time 15-May-2018 12:14:53 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2213 Total £120.00 GBP



2018-05-04 11:11:13     04/05/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240012609378, MANDATE NO 0683 £41.75



2018-04-30 08:06:15     May sub paid Your transaction was successful. Transaction information Transaction ID 89W85095GX5479455 Date and time 30-Apr-2018 08:05:54 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2213 Total £84.80 GBP



2018-04-05 11:27:47     05/04/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240012609378, MANDATE NO 0683 £41.75



2018-03-27 09:22:43     April sub paid Your transaction was successful. Transaction information Transaction ID 50S89455FX354463E Date and time 27-Mar-2018 09:22:08 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2213 Total £84.80 GBP



2018-03-07 09:17:14     06/03/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240012609378, MANDATE NO 0683 £40.00



2018-02-28 13:45:05     Sascha, This CC has also expired , are you able to get new card details ? Carol



2018-02-26 20:16:20     March sub paid Your transaction was successful. Transaction information Transaction ID 85H60149DX7275617 Date and time 26-Feb-2018 21:16:30 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2213 Total £80.80 GBP



2018-02-26 20:09:12     Hi The CC used to pay monthly subs has expired. Please contact customer for new CC details. Cheers Michelle



2018-02-06 15:33:16     06/02/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240012609378, MANDATE NO 0683 £40.00



2018-01-26 13:19:35     Feb sub Your transaction was successful. Transaction information Transaction ID 0GY51158X52734206 Date and time 26-Jan-2018 14:19:58 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2213 Total £80.80 GBP



2018-01-04 14:48:24     04/01/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240012609378, MANDATE NO 0683 £40.00



2018-01-04 13:07:49     Offer renewed @50% off for 12 months = £40pm.



2017-12-29 10:57:10     JANUARY SUB PAID Your transaction was successful. Transaction information Transaction ID 4974999099093692F Date and time 29-Dec-2017 11:56:35 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2213 Total £80.80 GBP



2017-12-07 10:58:38     06/12/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240012609378, MANDATE NO 0683 £40.00



2017-11-29 12:50:46     dec sub Your transaction was successful. Transaction information Transaction ID 9TD671300G479372C Date and time 29-Nov-2017 13:48:48 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2213 Total £80.80 GBP



2017-11-27 10:56:11     06/11/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240012609378, MANDATE NO 0683 £40.00



2017-10-30 09:51:58     nov sub Your transaction was successful. Transaction information Transaction ID 6N453950YU0181544 Date and time 30-Oct-2017 10:50:50 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2213 Total £80.80 GBP



2017-10-04 14:12:53     04/10/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240012609378, MANDATE NO 0683 £40.00



2017-09-27 18:30:47     oct sub Your transaction was successful. Transaction information Transaction ID 81G06007AC8002703 Date and time 27-Sep-2017 18:28:42 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2213 Total £80.80 GBP



2017-09-11 14:41:49     06/09/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240012609378, MANDATE NO 0683 £40.00



2017-08-30 03:14:36     SEPTEMBER SUB PAID Your transaction was successful. Transaction information Transaction ID 303679295V472554J Date and time 30-Aug-2017 01:04:26 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2213 Total £80.80 GBP



2017-08-06 01:58:30     04/08/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240012609378, MANDATE NO 0683 £40.00



2017-07-30 21:08:42     AUGUST SUB PAID Your transaction was successful. Transaction information Transaction ID 97M43903PH248780D Date and time 30-Jul-2017 21:06:39 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2213 Total £80.80 GBP



2017-07-05 15:30:44     05/07/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240012609378, MANDATE NO 0683 £40.00



2017-06-28 14:05:04     july sub Your transaction was successful. Transaction information Transaction ID 848871077L7567814 Date and time 28-Jun-2017 14:03:02 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2213 Total £80.80 GBP



2017-06-07 02:39:40     06/06/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240012609378, MANDATE NO 0683 £40.00



2017-06-01 11:05:37     june sub Your transaction was successful. Transaction information Transaction ID 2JS13058VD422883B Date and time 01-Jun-2017 11:04:26 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2213 Total £80.80 GBP



2017-05-24 23:22:14     2017 HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 6PN95355V6815944H Date and time 24-May-2017 23:20:35 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2213 Total £120.00 GBP



2017-05-05 23:38:16     04/05/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240012609378, MANDATE NO 0683 £40.00



2017-05-01 20:10:56     MAY SUB PAID Your transaction was successful. Transaction information Transaction ID 9PB970385K4203534 Date and time 01-May-2017 20:09:45 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2213 Total £80.80 GBP



2017-04-06 03:11:20     05/04/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240012609378, MANDATE NO 0683 £12.26



2017-04-02 14:24:40     BILLING CREDIT FOR MARCH SO NO SKY BILL Total due 4 Mar - £27.74 I HAVE ADDED SUB AMOUNT TO PROFIT PAGE IN BANKING FOR MARCH Total due 4 Apr £12.26 Payment processing - £12.26 4 Apr



2017-04-02 14:21:26     APRIL SUB PAID Your transaction was successful. Transaction information Transaction ID 4XA84872TB8215404 Date and time 02-Apr-2017 14:20:05 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2213 Total £80.80 GBP



2017-03-05 21:44:24     MARCH SUB PAID Your transaction was successful. Transaction information Transaction ID 8SN33121D2718810N Date and time 05-Mar-2017 22:43:35 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2213 Total £80.80 GBP



2017-02-13 09:38:25     Added Santander Here's how we'll collect your next payments: 04 Mar We'll use your new payment details starting from this date



2017-02-04 15:20:49     BILLING AND OFFER INFO Total due 4 Jan £80.30 Total due 6 Feb £104.17 UPCOMING SUBS 04 March £40.30 04 April £40.30 04 May £40.30 CUSTOMERS CC AT SKY Your current payment details Payment method: Credit Card Card type: VISA Card number: ************2213 Expiry date: 02/2018 CALANDER TO ADD SANTANDER 13TH FEB ADMIN DONE TO TAKE SUBS FROM 1ST MARCH 712 602 663 1st £80.80 4672 1080 0322 2213 02/18 886 ADMIN DONE TO TRY FOR YEARLY OFFER 8TH JANUARY



2017-02-01 11:00:51     Reactivated account with 50% off for 12 months = £40.



2017-01-24 09:23:44     Cancelled account as requested by Steve to get an offer. Reason for cancelling : Travelling to Thailand for a few months.



2016-05-27 15:52:27     Changed c/c details to - 4672 1080 0322 2213 886 02/18



2016-05-17 14:36:44     Your transaction was successful. Transaction information Transaction ID 1W2549064G703921N Date and time 17-May-2016 14:35:47 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5526 Total £120.00 GBP



2015-12-04 15:24:39     Paid OB £73.50 with c/c - 4562 2200 0000 5526 10/17 314 & added same for d/d. Upgraded to full pack with HD. Repaired to 4F31E9, 04814868939. Offer given - movies & sports 50% off for 6 months. Bill will be £58.50 for 6 months.



2015-12-03 13:07:32     osb £73.50 sascha emailed in to activate but the cc he gave has declined



2015-09-11 10:47:44     Sending card to Sascha as stock. Sascha Burzynski 556 Chemin De St André St Blaise 06670 France



2015-09-10 16:45:40     Card arrived in office. 606 873 107 > 712 602 663



2015-09-07 14:03:48     added dummy dd



2015-09-03 11:36:34     Downgraded to Original and reordered card. Set calendar to add dummy DD on 07/09/2015 if bill has gone through. Host fee due date was 04-04-2016 Dummy DD is 08 71 99, 34429728



2015-06-17 13:07:42     New CC details. Paid OSB of £53.50 5402 0523 7618 6015 01/19 910



2015-02-02 15:51:44     Your transaction was successful. Transaction information Transaction ID 0EG50320PE220584A Date and time 02-Feb-2015 16:52:18 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX6015 Total £120.00 GBP



2015-02-02 12:17:40     5402 0523 7618 6015 01/19 910 Invoice 02 Feb 2015 Invoice Number: 7006 To: 606 873 107 END USER end user Sean Adam skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2015-02-02 12:13:21     Sky TV Billing Period Family with Movies 04 Feb - 03 Mar £49.50 Additional Charges £0.50 Payment due on 04 Feb £50.00 Your current payment details Payment method: Credit Card Card type: MASTERCARD Card number: ************6015 Expiry date: 01/2019



2014-10-20 10:06:59     Added Customers new CC details and paid outstanding balance from previous decline on his old card : 5402 0523 7618 6015 01/19 910



2014-10-20 09:52:11     The new card(same number) 5402052376186015 New expiry date 01/19 New 3 digit code 910.



2014-10-20 09:51:53     Payment Received 04 Oct - £50.00 Credit Card Declined 05 Oct £50.00 Account balance £50.00



2014-04-07 12:53:20     Your transaction was successful. Transaction information Transaction ID 06C47917TD575644B Date and time 07-Apr-2014 12:28:59 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX6015 Total £48.00 GBP



2014-04-07 12:50:06     Invoice 07 Apr 2014 Invoice Number: 5572 To: Sean Adam 606 873 107 skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Sky Card Deposit 48.00 48.00 Delete Edit Total £48.00



2014-04-07 12:43:41     card is with end user Sean Adam 0034 634363788 adam@alphalearning.ch



2014-04-04 19:51:15     Current monthly cost £48



2014-04-04 18:24:47     Repaired on EE+ with Movies 4F31A4 0334038460E 5402 0523 7618 6015 01/18 402 CUST DETAILS Sean Adam 0034 634 363 788 adam@alphaleari8ng.ch



2014-04-04 10:22:42     added dummy cc Your new payment details: Payment method: Credit Card Card type: MASTERCARD Card number: ************0768 Expiry date: 04/2017



2014-03-25 11:57:57     NEW CARD ARRIVED 606 873 107 SENDING TO CB IN SPAIN AS STOCK BOARD TO ADD DUMMY CC 1 WEEK



2014-03-24 14:19:18     card arrived at terrys



2014-03-20 14:12:19     Reinstated account on Entertainment mix only. Reordered Viewing card.



2013-12-07 12:16:51     HOST FEE DUE DATE WAS 11-11-2013



2013-10-30 14:56:22     I CANCELLED THIS 14/10/2013 Any changes you have made to your account will be reflected in this bill This is your final bill for Sky TV because you have removed it from your subscription You may receive a credit on your bill for the services you have removed (as you pay your subscription a month in advance). Help understanding my bill Product change 15 Nov: removed Entertainment We'll only charge you for the days you use a service or subscription. If you cancel a service that we charge for in advance, you may see credits on your bill, refunding advance payments that would have covered the service or subscription you cancelled. Sky TV Hide£8.60 Billing Period Charges Entertainment 04 Nov - 15 Nov £8.60 Sky TV total: £8.60 Payment due on 04 Nov £8.60



2013-10-04 15:46:53     if still no reply from downgrade cancel the acc 503 300 402 FEMALE on Mon 14 Oct 2013 at 11:00.



2013-09-17 13:48:24     02 Sep 2013 Invoice Number: 4188 was emailed to you regarding your sky hosting fee. This payment is now due. Please contact us if you are wishing to continue with sky and we can pay off this invoice. If you are wishing to cancel sky you can contact us to advise. If we do not hear from you this sky card will be shut down by the automated system.



2013-09-09 15:30:54     downgraded to ent only



2013-09-09 12:42:23     Made a Google calendar if no response 503 300 402 DG if no responce with cc details for host fee Mon, 16 September



2013-09-09 12:40:34     On 02 September 2013 we sent you Invoice Number: 4188 regarding the annual host fee for your sky card. This is now overdue. Please pay this as soon as possible to avoid your card being disabled by our automated system. We look forward to hearing from you.



2013-09-02 16:39:13     Invoice 02 Sep 2013 Invoice Number: 4188 To: 503 300 402 durantez@telefonica.es From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00



2013-08-02 10:51:37     Do not take host fee until you have checked with the client. She wants to consider her options before she pays the host.



2013-08-02 10:30:16     durantez@telefonica.es



2013-08-02 09:31:23     Client phoned in to enquire about price for HD box. I quoted her 175 euros.



2012-09-04 09:46:39     Your transaction was successful. Transaction information Transaction ID 0A618413DM885972E . Date and time 04-Sep-2012 09:46:26 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX4361 . Total £100.00 GBP



2012-09-04 09:42:12     Invoice 04 Sep 2012 Invoice Number: 2258 To: 503 300 402 karen skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 503 300 402 100.00 100.00 Delete Edit Total £100.00



2012-09-04 09:36:19     Entertainment Extra, Disney Channel, pdd 4th of every month. Payment method: Direct Debit Account name: mrs s buttery Sort code: **-**-38 Account number: ******83



2011-11-16 17:59:37     customer over charged by £19.11, took nov offer from this so cust now owed £13.23. SO OFFER IS NOW COMPLETE.



2011-10-17 12:39:47     OCT OFFER TAKEN REC 1782



2011-09-02 11:17:17     HOST FEE TAKEN REC 0592 CC 4361



2011-08-16 11:33:00     august offer taken. rec 129. c/c 4361



2011-07-14 13:19:45     JULY offer taken rec 3784 (734631)



2011-07-14 13:18:09     Sky TVClose Disney Channel 04/07/11 - 03/08/11 £5.00 5 Pack 04/07/11 - 03/08/11 £23.50 Viewing Subscription Discounted 04/07/11 - 03/08/11 £5.88 CR Subtotal: £22.62



2011-07-14 13:17:53     Sky TVClose 5 Pack 04/06/11 - 03/07/11 £23.50 Viewing Subscription Discounted 04/06/11 - 03/07/11 £5.88 CR Disney Channel 04/06/11 - 03/07/11 £5.00 Credit for Cancellation of 5 Pack 06/05/11 - 03/06/11 £21.98 CR 5 Pack 06/05/11 - 03/06/11 £21.98 Viewing Subscription Discounted 06/05/11 - 03/06/11 £5.49 CR Subtotal: £17.13



2011-06-13 13:10:12     taken offer £11.37 2876



2011-05-26 10:27:48     5 MIX WITH DISNEY, DD DETAILS ON ACC (83) PDD 4TH OF EACH MONTH



2010-10-14 15:51:31     HOST FEE TAKEN REC 1009 (734361)



2010-10-14 15:14:39     UPGRADED TO FAMILY WITHOUT MUSIC + DISNEY



2010-10-14 14:49:59     KAREN 0034 952563886



2010-09-04 12:42:08     downgraded from 6mix to music mix



2010-09-03 21:36:33     Jeni, please d/g , we have no c/c for host



2009-11-12 09:51:40     FORCED SIGNAL SENT



2009-11-11 16:26:11     Repaired box on 6 mix plus disney PIN - 9232 added customers d/d details to account (465583)



2009-11-11 14:18:43     CLIENT PAID 120 EUROS FOR REPLACEMENT VC - OLD VC 210 183 596 OFF FOR V/A



2009-10-15 16:34:46     set up my sky s.buttery@post.alderney.ws username: sbuttery password: ash1234 (mmn)



2009-10-12 16:49:24     downgraded to 1 mix - news acc cancelled



2009-10-09 11:49:36     new p4 card arrived 503 300 402



2006-11-23 10:37:58     Repaired, on sports pak added cust d/d details to acc (0425)