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Contract Number 240012595478
Card Number 524 407 152
MultiRoom Number
First NameMRS JAN
Last NameLONG
Address197e The Chase
AddressWICKFORD
Address
Town / CityESSEX
PostcodeSS12 9EX
Telephone01268 946028
Maiden NameTAYLOR
Sky PasswordMARTIN
Date of Birth1975-05-04 00:00:00
e-Mailj.long@post.alderney.ws
Sky Card Number524 407 152
Prev Sky Card Number508 583 036
Host Fee Paid2013-05-15 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2007-01-01 00:00:00
Modification Date2014-05-06 15:19:12
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky UsernameJANLONG1
MySky Passwordtaylor12
Contract StatusOutstanding Balance



2014-05-06 15:18:59     If customer returns host fee was due 01/07/2014



2014-05-06 15:18:35     Hi Mairead, (mairead@butlers.ie) There is an Outstanding balance on your Sky account of £27.50. Please advise if your are wishing to continue with your Sky viewing?



2014-04-21 14:58:05     Payment on your account is overdue £27.50



2013-09-10 20:59:51     CUSTOMER EMAILED SKY NOT WORKING NO BILLING ISSUES Entertainment Extra (New) 03 Oct - 06 Oct £3.60 Entertainment Extra with Sports and Movies 07 Sep - 06 Oct £57.00 Credit for Cancellation of Entertainment Extra with Sports and Movies (New) 03 Oct - 06 Oct - £7.60 Yours at no extra cost Sky TV total: £53.00 Additional Charges Payment due £53.50 Payment Received 07 Sep - £53.50 Account balance £0.00



2013-09-02 10:00:18     Cancelled off Sports and Movies. Next bill will be on 7 sep £53.50 for Sep on wards £27.50



2013-05-15 16:20:25     524 407 152 take off sports and movies client does not want them on Sun 1 Sep 2013 at 12:30



2013-05-15 16:15:15     cb said client wants sports and movies taken off 01/09/2013 but waiting to hear if thats when it should be downgraded with 31 days notice or not before i create gmail



2013-05-15 16:09:59     added sports and movies temporarily



2013-05-15 16:08:27     Your transaction was successful. Transaction information Transaction ID 54X59508BJ7797614 Date and time 15-May-2013 16:03:32 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX6930 Total £100.00 GBP



2013-05-13 21:31:29     Hi Mairead, Annual host is due again for your sky card , can you please send me credit card details. Many thanks, Regards, Carol



2013-04-26 10:52:57     Invoice 26 Apr 2013 Invoice Number: 3050 To: 524 407 152 mairead@butlers.ie From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00



2013-04-06 11:34:13     524 407 152 invoice end user for host mairead@butlers.ie - on Fri 26 Apr 2013 at 11:00



2013-04-06 11:24:23     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************2926 Expiry date: 05/2012



2012-10-01 10:56:46     Entertainment Extra with Sports and Movies Downgraded to entertainment extra as customer only wanted sports and movies over the summer.Channels will cut off in 31 days.



2012-06-03 19:57:25     You have successfully changed your TV PIN for viewing card 524407152 7152



2012-05-07 15:27:37     upgraded to the full pack. customer wants to downgrade back to family pack at the end of October. i will add this to gmail calander and i have asked the customer to email in to confirm downgrade.



2012-05-07 11:36:00     emailed customer to confirm she is on family pack and the cost if she added sports or movies



2012-05-05 15:11:59     customer has no paying channel , advised to switch box off and then on and leave on , no payment issues at sky , will call sky to resend signals. Carol



2012-05-02 16:04:19     INVOICE PAID FOR HOST Transaction confirmationHelp with this page .Your transaction was successful. Transaction information Transaction ID 8BJ6593555281712S . Date and time 02-May-2012 16:04:02 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX2926 . Total £100.00 GBP



2012-05-01 09:35:52     Invoice 01 May 2012 Invoice Number: 1555 To: Mairead Sorensen mairead@butlers.ie From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 524 407 152 100.00 100.00 Delete Edit Total £100.00



2011-11-09 17:08:38     nov offer taken. rec 2423. c/c 2926. OFFER COMPLETE



2011-10-08 15:23:01     oct offer taken rec 1612 cc 2926



2011-09-14 16:15:16     september offer taken. rec 869. c/c 2926



2011-08-04 15:54:28     OFFER TAKEN REC 4574



2011-07-17 17:10:35     offer taken 12/07/11 £12.25 3683



2011-06-07 17:38:03     offer taken £22.13 2740



2011-05-16 14:45:32     Mairead Sorensen



2011-05-16 14:02:41     Host fee takn rec 2446 (462926)



2011-05-12 10:12:52     called and left message on answer machine



2011-05-12 10:08:42     Jamie, host is due , can you call client for c/c details. Thanks, Carol



2010-08-23 12:50:53     upgraded to family pack 6 mixes added new c.c 462926



2010-05-11 10:28:56     09-07-09 at 16:17 * * host fee paid £100 on the 01.07.2009 receipt 5099 * * 253 040 786 MME SALZEDO VILLA 7 RESIDENCE LES MYRTES 31 BIS AVENNUE DOCTEUR R PICAUD 06400 CANNES France viewing card 253 040786 Mobile number +353 872 433137 Mairead Sorensen CARD SENT FEDEX



2010-05-11 10:28:09     PLEASE IGNORE NOTE BELOW AS CB GAVE JAMES COOK CLIENT ANOTHER CARD



2010-05-06 10:56:20     This card is for James Cook client who had 454 222 431 we sold it Please can you take 150 pounds host fee for this card rather than the usual 100 pounds. Please use the following CC: CC details as follows: 4979 8610 1077 8797 Exp: 10/11 CVV: 728 My ref Joseph MY Celebration 00393317401001.



2010-05-06 09:41:31     Taken off HD will come off after 31 days - 6th June card on a 1 mix pack



2010-05-06 09:36:38     MY SKY Username JANLONG1 Password taylor12 Email j.long@post.alderney.ws Date of birth 04/05/1975 Security question Mother's maiden name? Answer to security question



2010-05-01 11:15:47     new p4 card 524 407 152 Previous Card 268 534 443



2010-04-30 09:08:11     Sorry note below invalide cc DECLINED for HOST fee rec 8543. i have emailed martin at freestyle.



2010-04-30 09:05:46     ** HOST FEE £100 REC 8543 (722962) **



2010-04-27 13:41:48     no host paid so reordered card



2010-03-06 16:47:08     downgraded from sky world to variety mix, hd subs stil active



2010-03-04 21:03:01     PLEASE D/G



2010-02-27 13:45:09     ANNUAL HOST DUE ON THIS CARD EMAILED MARTIN @ FREESTYLE



2009-10-16 12:49:28     NEW P4 CARD 508 583 036



2009-04-30 22:04:23     **** ANNUAL HOST FEE PAID 27.04.09 REC NUM 4493****



2009-04-28 13:03:30     paired card to Sky HD box = Pace, 1.614, 9F3004, 0289 628 121, cust c/c on account (2905)



2007-01-17 10:46:04     O/BALANCE OF £42.71 PAID WITH CUST C/C (2905), VIEWING SWITCHED BACK ON & CUST D/D SET UP ON ACCOUNT.



2007-01-15 16:24:04     osb of £42.71 on acc. letter dated 27/12/2006



2006-12-07 10:21:24     cancelled at bank - customer should be paying



2006-11-24 16:10:37     HD AND SKY+ ADDED, CARD PAIRED.



2006-11-24 16:03:40     UPGRADED TO FULL, CUST D/D ADDED (777).