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Contract Number 240012595452
Card Number 540 506 748
MultiRoom Number555 155 597
First NameMRS Kelly
Last NameSEALEY
Address195e The Chase
AddressWICKFORD
Address
Town / CityESSEX
PostcodeSS12 9EX
Telephone01268 948831
Maiden NamePETERS
Sky PasswordSKY
Date of Birth1982-04-27 00:00:00
e-Mailstealeyk@post.alderney.ws
Sky Card Number540 506 748
Prev Sky Card Number507 855 682
Host Fee Paid
Host Fee Due2000-01-01 00:00:00
Create Date2007-01-01 00:00:00
Modification Date2013-05-06 00:08:13
Multi Room Card 1555 155 597
Multi Room Card 1 NotesPIN 5597 THIS CARD IS WITH EDDIE
Multi Room Card 2571 617 299
Multi Room Card 2 NotesThis multi room card has been sold to Francis yeah card paid for today in cash to CB , we have to take monthly subs on 6th of every month Host due aug 2013 Will google Callander monthly sub and host fee for 2013 CC FOR MONTHLY SUB 4918400048889039 11/14 774
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky UsernameSTEALEYK
MySky Passwordilovedogs
Contract StatusViewing Abroad



2013-07-06 20:40:51     Your transaction was successful. Transaction information Transaction ID 8RL856402C5898205 Date and time 06-Jul-2013 20:06:26 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX9039 Total £65.00 GB sep sub paid



2013-07-06 20:36:15     Invoice 06 Jul 2013 Invoice Number: 3644 To: 571 617 299 Francis Yeoh skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 14 1.00 Aug sub for card 571 617 299 65.00 65.00 Delete Edit Total £65.00



2013-06-14 10:11:46     sammi queried channels being off but acc is off for VA ... are multirooms still working?



2013-06-06 09:28:01     AUG SUB PAID Your transaction was successful. Transaction information Transaction ID 0YN70377BL2778746 . Date and time 06-Jun-2013 09:11:24 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX9039 . Total £65.00 GBP



2013-06-06 09:22:55     AUG SUBSCRIPTION Invoice 06 Jun 2013 Invoice Number: 3307 To: 571 617 299 Francis Yeoh skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky Sub Aug sub 65.00 65.00 Delete Edit Total £65.00



2013-05-06 09:59:53     JULY SUB PAID Your transaction was successful. Transaction information Transaction ID 0G537999PS427811L . Date and time 06-May-2013 09:52:39 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX9039 . Total £67.00 GBP



2013-05-06 09:57:14     JULY SUB FOR MULTI ROOM CARD WITH FRANCIS NEW CARD WILL NEED TO BE SENT Invoice 06 May 2013 Invoice Number: 3136 To: 571 617 299 Francis Yeoh skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 JULY 2013 SUB 67.00 67.00 Delete Edit Total £67.00



2013-05-06 00:07:17     INVOICE 2988 PAID Your transaction was successful. Transaction information Transaction ID 6JJ109840M116373N . Date and time 06-May-2013 00:02:07 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX9039 . Total £67.00 GBP CB WILL NEED TO SUPPLY NEW MULTI ROOM CARD TO FRANCIS



2013-04-24 22:03:15     deleted invoice 2988 as VA



2013-04-22 15:09:32     100% viewing abroad



2013-04-18 17:19:17     INVOICE 2988 DECLINED FOR MONTHLY SUB FOR FRANCIS YEOH AS THIS ACCOUNT IS VA EMAILED CB WITH THIS INFO



2013-04-18 15:01:26     PHONED UP SKY AS CLIENT IS GETTING AN ERROR MESSAGE .. OFF FOR VA Any changes you have made to your account will be reflected in your next bill You have removed Sky TV from your subscription You may see some credits on your next bill for products you have removed. This is because we collect some subscription payments in advance, so when you cancel a product, we refund you the advance payments pro rata. Product changes 17 Apr: removed Entertainment Extra with Sports and Movies 17 Apr: removed Extra Subscription 17 Apr: removed Sky 3D 17 Apr: removed Sky+ Subscription 17 Apr: removed Sky+HD Pack This bill was generated before you made changes to your account; the effect of these changes will be shown on your next bill. Sky TV Show details£79.80 Additional Charges Show details£0.50 Payment due on 15 Apr £80.30 Payment Received 12 Apr £80.30 CR Account balance



2013-04-17 14:48:10     stl asked for another mulltiroom card to be ordered for this acc so ordered one



2013-04-13 00:27:45     INVOICE 2988 DECLINED AGAIN



2013-04-06 10:32:13     PAYMENT FOR INVOICE DECLINED WILL TRY AGAIN MONDAY



2013-04-06 10:28:38     INVOICE FOR JUNE SUN FOR MULTI ROOM CARD WITH FRANCIS YEOH Invoice 06 Apr 2013 Invoice Number: 2988 To: 571 617 299 Francis Yeoh skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 JUNE 2013 SUB 67.00 67.00 Delete Edit Total £67.00



2013-03-07 16:07:54     got offer of 10% off tv package for 12 months



2013-03-07 15:19:44     Charlotte , account has 1 primary and 2 multiroom cards , full pack with HD can you try for a discount. Thanks, Carol



2013-03-07 15:17:45     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************9036 Expiry date: 11/2015 EDDIE PAYS THIS ACCOUNT



2013-03-07 15:12:01     Your transaction was successful. Transaction information Transaction ID 2CH572516E404864T . Date and time 07-Mar-2013 16:11:25 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX9039 . Total £65.00 GBP MAY SUB TAKEN AS CC DECLINES A LOT SO I HAVE TAKEN IN ADVANCE



2013-03-07 15:10:26     INVOICE FOR MAY SUB Invoice 07 Mar 2013 Invoice Number: 2874 To: 571 617 299 Francis Yeoh skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky Balance May 2013 65.00 65.00 Delete Edit Total £65.00



2013-03-07 15:05:31     APRIL SUB PAID Your transaction was successful. Transaction information Transaction ID 2V9060837Y098831H . Date and time 07-Mar-2013 16:04:54 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX9039 . Total £65.00 GBP



2013-03-07 15:02:55     Invoice 07 Mar 2013 Invoice Number: 2873 To: 571 617 299 Francis Yeoh skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky Balance April sub 65.00 65.00 Delete Edit Total £65.00



2013-02-13 20:53:52     MARCH SUB TAKEN our transaction was successful. Transaction information Transaction ID 0YH74209G1252740N Date and time 13-Feb-2013 21:52:50 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX9039 Total £65.00 GBP



2013-02-06 11:46:59     15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card Payment declined. Will get CB to call end user.. Carol



2013-02-06 11:42:23     Invoice 06 Feb 2013 Invoice Number: 2775 To: 571 617 299 Francis Yeoh skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 March 2013 sub for card 571 617 299 65.00 65.00 Delete Edit Total £65.00



2013-01-07 13:49:11     FEB SUB TAKEN Your transaction was successful. Transaction information Transaction ID 8D19643930807163S . Date and time 07-Jan-2013 14:48:45 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX9039 . Total £65.00 GBP



2013-01-07 13:47:18     Invoice 07 Jan 2013 Invoice Number: 2700 To: 571 617 299 Francis Yeoh skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 February 2013 sky balance 65.00 65.00 Delete Edit Total £65.00



2012-12-13 12:56:38     I TOOK JANUARY SUB IN ADVANCE AS THIS KEEPS DECLINING Your transaction was successful. Transaction information Transaction ID 68V39506GL438120G . Date and time 13-Dec-2012 13:55:37 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX9039 . Total £65.00 GBP



2012-12-13 12:54:33     INVOICE FOR JAN 2013 SUB Invoice 13 Dec 2012 Invoice Number: 2631 To: 571 617 299 Francis Yeoh skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 January sub for sky card 571 617 299 65.00 65.00 Delete Edit Total £65.00



2012-12-13 12:50:26     DECEMBER SUB PAID INVOICE 2618



2012-12-06 09:50:06     DECEMBER SUB DECLINED ?15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card CB TO CALL END USER



2012-12-06 09:47:53     INVOICE FOR DEC SUB FOR MULTIROOM CARD WITH FRANCIS Invoice 06 Dec 2012 Invoice Number: 2618 To: 571 617 299 Francis Yeoh skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky Balance 571 617 299 Dec sub 65.00 65.00 Delete Edit Total £65.00



2012-11-20 13:06:53     monthly bills for this acc £85.75



2012-11-20 11:56:25     CALLED SKY RE ACCOUNTS WITH MULTIROOM QUERIED BILLS WILL CREDIT BILL FOR THE 2 MONTHS PREVIOUS. NO DISCOUNTS OFFERED. ACC CREDITED £90.50 CALLED SKY AND THEY ADVISED THEY WILL REFUND EXTRA PAYMENTS ON NEXT MONTHS



2012-11-14 09:29:42     NOVEMBER SUB PAID Your transaction was successful. Transaction information Transaction ID 8384497172654605B . Date and time 14-Nov-2012 10:28:45 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX9039 . Total £65.00 GBP



2012-11-06 11:35:39     ?15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card. NOVEMBER SUB DECLINED



2012-11-06 11:31:28     Invoice 06 Nov 2012 Invoice Number: 2557 To: 571 617 299 end user skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky Balance 571 617 299 November sub 65.00 65.00 Delete Edit Total £65.00



2012-10-08 12:10:18     october payment taken for monthly subs Your transaction was successful. Transaction information Transaction ID 8H1636395R092151C . Date and time 08-Oct-2012 12:05:39 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX9039 . Total £65.00 GBP



2012-10-08 12:03:37     Invoice for october sub 08 Oct 2012 Invoice Number: 2450 To: 571 617 299 skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 monthly subscription 65.00 65.00 Delete Edit Total £65.00



2012-10-08 11:39:54     monthly sub taken Your transaction was successful. Transaction information Transaction ID 4M637583MC395030T Date and time 08-Oct-2012 11:39:06 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX9039 Total £65.00 GBP



2012-09-20 16:18:36     TRIED PAYMENT AGAIN FOR INVOICE 2313 DECLINED



2012-09-11 13:12:00     Sky TV Hide details £129.12 Billing Period Charges Discounts Sky 3D 15/09/12 - 14/10/12 FREE Sky+ Subscription 15/09/12 - 14/10/12 FREE Extra Subscription 15/09/12 - 14/10/12 £10.25 Extra Subscription 15/09/12 - 14/10/12 £10.25 Entertainment Extra with Sports and Movies HD 15/09/12 - 14/10/12 £64.75 Debit Adjustment 25/08/12 - 25/08/12 £43.87 Sky TV total: £129.12 Additional Charges Show details£0.50 Billing Period Charges Discounts Credit Card Admin Charge 15/09/12 - 15/09/12 £0.50 Additional Charges total: £0.50 Payment due on 15/09/12 £129.62 MULTIROOM CARD 555 155 597 SKY ARE CHARGING FULL PACK FOR THIS MULTI ROOM CARD AS SKY ARE UNABLE TO DO A CALL BACK ON THE MULTIROOM CARD INFO GIVEN TO CB



2012-09-11 11:27:29     Said it was an alarm issue and sky want to send out an engenier. call bob bk to speak about the problem 08442 411 295 option 2



2012-09-11 10:47:56     Sky calling back as been getting over charged £42.75 each month since March as boxes are not getting call backs.



2012-09-10 13:36:42     payment declined again



2012-09-07 15:13:00     ?15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card. CB TO TALK TO FRANCIS YOEH



2012-09-06 09:31:11     ?15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card. THIS MONTHLY SUB PAYMENT DECLINED CC USED 4918400048889039 11/14 774 WILL GET CB TO CALL END USER



2012-09-06 09:27:31     MONTHLY INVOICE FOR SUB PAYMENT FOR SKY Invoice 06 Sep 2012 Invoice Number: 2313 To: 571 617 299 Francis Yeoh skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky Balance 571 617 299 65.00 65.00 Delete Edit Total £65.00



2012-08-31 22:56:56     GOOGLE CALANDER TO TAKE MONTHLY SUBS FROM CUSTOMERS CC AND HOST FEE NEXT YEAR FOR MULTIROOM CARD CB TO CONFIRM CC DETAILS



2012-08-06 21:40:15     Tis invoice has been paid Geoff Harding is Francis right hand man Invoice 06 Aug 2012 Invoice Number: 2160 To: Geoff Harding Skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total   4 1.00 Sky Card Activation Fee 571 617 299 100.00 100.00   Full 1.00 Full Sky Monthly 571 617 299 6/08-5/09/2012 65.00 65.00   Total



2012-08-06 21:34:29     This multiroom card has been sld to Francis yeah card fee paid today along with aug sub New host will be due aug 2013 will google Callander host and subs



2012-07-18 14:44:26     multi room card 571 617 299 being taken to spain with jeni



2012-07-10 11:29:44     multi room card 571 617 299 arrived



2012-07-10 11:28:37     multi room card 571 617 299



2012-07-05 12:01:30     ORDERED NEW MULTIROOM CARD



2012-05-23 14:28:55     tried to get an offer on this account, the guy said there are no offers available and cant cancel multiroom til september!



2011-12-20 10:17:29     customer lost hd channels only. called sky to get signals sent



2011-12-14 15:41:37     new payment details added. eddie pays for this card but his old card expired. paid balance of £73.00 and added new card Payment Method: Credit card Card Type: Visa Card Holder's Name: miss k sealey Card Number: ************9036 Expiry Date: 11/2015 Payment Due Date: 15 of each month



2011-09-27 15:15:49     recording requested for multiroom card. PIN: 540 506 748 = 2827 555 155 597 = 5597



2011-09-22 20:10:37     multiroom card is 555 155 597



2011-09-08 16:33:17     Multiroom card ordered.



2011-09-06 16:18:48     NO HOST TO BE TAKEN AS EDDIE MOON PAYING FOR THIS CARD.



2011-09-03 12:34:01     Billing Period Charges Discounts Sky+HD Pack 15/08/11 - 14/09/11 £10.25 Sky World 15/08/11 - 14/09/11 £52.00 Viewing Subscription Discounted 15/08/11 - 14/09/11 £26.00 CR Sky 3D 15/08/11 - 14/09/11 £0.00 Sky 3D 15/07/11 - 14/08/11 £0.00 Sky World 15/07/11 - 14/08/11 £52.00 Viewing Subscription Discounted 15/07/11 - 14/08/11 £26.00 CR Sky+HD Pack 15/07/11 - 14/08/11 £10.25 Sky 3D 11/07/11 - 14/07/11 £0.00 Sky+HD Pack 11/07/11 - 14/07/11 £1.37 Sky World 11/07/11 - 14/07/11 £6.93 Viewing Subscription Discounted 11/07/11 - 14/07/11 £3.47 CR Sky TV total: £77.33 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 15/08/11 - 15/08/11 £0.50 Additional Charges total: £0.50 Payment due on 15/08/11 £77.83 Payment Received 12/08/11 £77.83 CR Your Current Payment Details are as follows: Payment Method: Credit Card Card Type: VISA Card Number: **********149036 Expiry Date: 11/2011 Payment Due Date: 15th of each month



2011-07-12 12:16:50     paired to this box hd 1 1 270 0362058201 4f3104



2011-07-12 09:21:34     repaired card to box details again



2011-07-11 15:42:14     JULY OFFER TAKEN REC 3626 (149036)



2011-07-11 15:24:55     paid osb £60.88 by c.c 149036 added same



2011-07-11 11:26:18     osb c,c declined



2011-06-20 13:52:23     If this cust comes back to pay tell the office so we can take the offer.



2011-06-20 13:51:19     Amount owing from last bill £62.75 Sky TVOpenSky World 28/05/11 - 03/06/11 £11.74 Viewing Subscription Discounted 28/05/11 - 03/06/11 £5.87 CR Credit for Cancellation of Sky World 28/05/11 - 03/06/11 £11.74 CR Subtotal: £5.87 CR Packages: £5.87 CR Additional chargesOpenInvoice Admin Charge 15/06/11 - 15/06/11 £4.00 Subtotal: £4.00 Admin charges: £4.00 Payment due on 15/06/11 £60.88



2011-05-09 10:38:36     CHANGED PDD TO 15TH



2011-02-22 13:07:22     All active at sky's end. Repaired to box again and resent all the signals.



2010-12-29 14:18:34     cant seem to add nollywood as apparently the wrong name is on account



2010-12-20 09:41:16     Nollywood said they have sent the signal that will last for 30mins to see if the problem has been fixed. Can you check with the customer please as i have to cal them back and confirm whats happening.



2010-12-20 09:29:13     Nollywood number 0845 880 8015



2010-12-17 19:09:18     still a problem with address. called sky and they are confirming correct address



2010-12-14 13:55:46     cant book nollywood address not matching up need to call bk tomor



2010-12-14 13:29:49     NEW CLIENT PAIRED CARD TO NEW HD ON SKY WORLD ADDED 3D ADDED C.C 14 9028 PIN 2827



2010-11-15 12:52:27     CARD SENT TO STEVE FOR CB



2010-11-05 12:43:52     new 540 506 748 Previous Card 268 532 827 .



2010-11-02 10:35:08     reordered card as no details for host



2010-11-02 10:27:18     Sorry host fee should have been due in Jan. Change address and Reorder this card ASAP



2010-11-02 10:14:33     Active acc full pack HD, cc on acc (3448) payment due date 4th of every month. CARD OUT TO SIF NOT A FREE SAT CARD, HOST FEE DUE 5TH MAY



2010-01-11 13:51:13     SOLD TO EDDY STL ON ACCOUNT



2009-12-18 11:22:37     CARD SENT TO STEVE AS FREESAT



2009-12-08 10:59:53     forced signal sent - charlene card active



2009-10-31 14:05:02     stealeyk@post.alderney.ws STEALEYK ilovedogs



2009-10-13 10:58:09     P4 card arrived 507 855 682



2007-08-10 15:55:50     £10 ADMIN FEE PAID PAIRED CARD TO HD BOX AND ACTIVATED HD AND RECORDING.



2007-08-10 15:03:00     Repaired activated HD and sky+ upgraded to sky worlds paid off OSB £15 with cust c/c and added details to acc (5365)



2007-03-12 12:34:10     O/BALANCE OF £15 ON ACCOUNT - LETTER DATED 03/02/2007.



2006-12-06 11:14:41     cancelled at bank - customer should be paying



2006-11-08 10:51:44     Added cust c/c detail to acc (2729)



2006-11-07 14:14:10     OUT TO CV SPAIN - AWAIT PAYMENT