Transactions

DataTable with default features

Contract Number	240012595338
Card Number	561 463 456
MultiRoom Number
First Name	MRS Eleanor
Last Name	BRYCE
Address	183e The Chase
Address	WICKFORD
Address
Town / City	ESSEX
Postcode	SS12 9EX
Telephone	01268 941257
Maiden Name	LEWIS
Sky Password	MARTIN
Date of Birth	1981-07-09 00:00:00
e-Mail
Sky Card Number	561 463 456
Prev Sky Card Number	480 065 218
Host Fee Paid	2011-05-03 00:00:00
Host Fee Due	2000-01-01 00:00:00
Create Date	2007-01-01 00:00:00
Modification Date	2013-08-01 08:48:59
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Username
MySky Password
Contract Status	Card out to Future Sat

2013-03-01 14:12:07 CARD ACTIVE

2012-02-01 16:40:18 SENT TO TOM DEMPSEY 01/02/2012

2012-01-27 16:13:03 RECEIVED THIS CARD BACK FROM MARTIN HULL FOR RESALE

2012-01-20 16:13:15 DECIDED TO CHANGE PAYMENT DETAILS TO KEEP CUSTOMER HAPPY !! Payment Method Changed Print Receipt Your monthly payment method has been changed. We'll send you a confirmation email shortly. Information Please print and retain for your records. Payment Method: Credit Card Card Type: MasterCard Card Holder's Name MISS E BRYCE Card Number: ************4822 Expiry Date: 01/2016 Payment Due Date: 7th of each month Date and Time: 20 January 2012, 16:12

2012-01-20 16:07:25 NEXT PAYMENT ON ACCOUNT IS DUE 04/02/2012 FOR £52.50 HOPEFULLY GET CARD RETURNED TO US AND RESOLD BEFORE THEN

2012-01-20 16:03:40 MARTINS CUSTOMERS C/C IS STILL PAYING THIS ACCOUNT

2012-01-20 15:20:34 Sky TV £52.00 Billing Period Charges Discounts Entertainment Extra with Sports and Movies 07/01/12 - 06/02/12 £52.00 Sky TV total: £52.00 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 07/01/12 - 07/01/12 £0.50 Additional Charges total: £0.50 Payment due on 07/01/12 £52.50 Payment Received 04/01/12 £52.50 CR Account balance £0.00

2012-01-20 15:18:15 MARTIN WILL RETURN THIS CARD TO OUR OFFICE FOR RESELL

2012-01-20 15:16:49 Hi Martin, card 561 463 456 The reason that your client was charged £156.03 was for a balance to sky , the money was not for us , sky have been having problems with their payment system and some payments were taken short , this customer paid sky £52.00 subs each month , and in June only £00.87 was collected , July to October only £26.00 , this is why there was a balance of £156.03 , we paid sky from our company card and then charged the customer , unfortunately we could not re add your client c/c which was why she was sent a new card. I am really sorry that your customer has been unhappy. I will remove c/c for 3 cards in question and let you know if any payments will be taken this month as sky require a 31 day notice to cancel. Chris has said to send card back to us. Regards, Carol

2012-01-20 15:16:14 Hi Chris This card (561 463 456 ) is in our office but has never been activated or paired up to this clients sky box. Do you want me to send this Sky card back to you? She has sent me her bank statement and you've charged her account with £156.03 - this was the problem. This client did have card 480 065 218 but you were unable to re-activate it. The client then cancelled the account - to avoid any more problems can you make sure her Credit Card is not charged any more for any account by you or by SKY !. The canncelled accounts are: 480 065 218 & 382 460 970. I don't know if you have also put 561 463 456 as part of their account as well, if so it needs removing! Please confirm that you or Sky won't charge her account with anything else ! Thanks

2012-01-20 15:15:57 Hi Martin, I just had a strange conversation with one of your clients a Mrs Green. She phoned us for an explanation of charges and I tried to explain to her who we were and that we supplied an address for the card as Sky wont send cards to France and she said Ok thanks but I have to end this conversation now and hung up. Just letting you know. Regards Chris

2011-12-12 15:32:57 Card sent to Marin Hull by Fedex

2011-12-12 12:17:07 Hi Martin, Sky are unable to reactivate this card , we have a replacement card to send you , can you confirm address card to be sent to and this will be sent to-day. Regards, Carol

2011-12-12 12:14:53 OFFER PAYMENT WENT THROUGH REC 3033 C/C 3624 OFFER COMPLETE SEND CUSTOMER NEW CARD

2011-11-28 16:25:51 used new c/c details declined rec 2798 c/c 3624, tried again to make sure there was no error but still declined rec 2799 c/c 3624.

2011-11-28 08:51:48 need to send card to client once payment been taken from the new card details that have been recieved

2011-11-25 13:43:34 New card arrived 561 463 456

2011-11-25 13:42:32 Previous Card 268 532 579

2011-11-25 12:49:33 Hi Martin, Can you please check c/c details as this card is invalid. Many thanks, Regards, Carol

2011-11-25 12:48:14 Hi, finally got the details from the client !! Please use the following for the monthly subscription and to pay off the OSB.

2011-11-21 13:25:13 REORDERD CARD

2011-11-21 11:11:34 Still cant add dummy cc details to acc

2011-11-14 15:59:29 Just checked MYSKY and dummy CC details have NOT been added. Try again in next few days. OFFERS DUE May - May 0.87 May - June 26 June - July 26 July - Aug 26 Aug - Sep 26 Sep - Oct 26 Oct - Nov 25.16 TOTAL £156.03

2011-11-14 15:39:37 Added empty prime card to acc as no cc details for offer (728113)

2011-11-14 13:51:29 TRIED TO ADD DUMMY C/C DETAILS VIA MYSKY , ERROR AND WAS NOT ABLE TO DO THIS BOARD TO CALL SKY

2011-11-14 13:42:52 NO REPLY TO EMAIL WILL NEED TO CHANGE C/C DETAILS AT SKY , MYSKY DOWN AT THE MOMENT TASK SENT TO BOARD

2011-10-28 16:50:27 Hi Martin, This customers c/c has expired at sky and there is also a balance as sky have collected the wrong monthly amount from May til october , this is due to an admin error at sky. The balance id £156.03 , £52.87 short was collected May/June , £26.00 was short July, Aug , and Sep and £25.16 short for October, can you supply c/c details ? Regards, Carol

2011-10-28 16:46:31 OFFER INFO DUE £52.87 MAY/JUNE DUE £26.00 JULY, AUG , SEP DUE £25.16 OCTOBER TOTAL £156.03 EMAILED MARTIN HULL FOR C/C ADDED TO OFFERS 4 FOR INFOR PURPOSE

2011-10-28 16:43:53 Statement date: 23/09/11 Print CSV PDF Understanding your bill This bill is affected by changes to your account Offer(s) ending 06/05/11 - 05/11/11: Your Viewing Subscription Discounted To understand how the total of your bill has been calculated it helps to look carefully at the range of dates each charge and credit applies to. Payment received for your last bill, thank you. Amount owing from last bill £0.00 Sky TV £26.84 Billing Period Charges Discounts Sky World 07/10/11 - 06/11/11 £52.00 Viewing Subscription Discounted 07/10/11 - 05/11/11 £25.16 CR Sky TV total: £26.84 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 07/10/11 - 07/10/11 £0.50 Additional Charges total: £0.50 Payment due on 07/10/11 £27.34 Payment Received 04/10/11 £27.34 CR Account balance £0.00

2011-10-24 19:50:02 offer payments due gmaild carol

2011-08-01 14:07:18 Sky TV £0.87 CR Billing Period Charges Discounts Sky World 07/06/11 - 06/07/11 £52.00 Viewing Subscription Discounted 07/06/11 - 06/07/11 £26.00 CR Sky World 07/05/11 - 06/06/11 £52.00 Viewing Subscription Discounted 07/05/11 - 06/06/11 £26.00 CR Credit for Cancellation of Sky World 07/05/11 - 06/06/11 £52.00 CR Sky World 06/05/11 - 06/05/11 £1.73 Viewing Subscription Discounted 06/05/11 - 06/05/11 £0.87 CR Credit for Cancellation of Sky World 06/05/11 - 06/05/11 £1.73 CR Sky TV total: £0.87 CR Payment due on 07/06/11 £0.87 Current Payment DetailsYour Current Payment Details are as follows: Payment Method: Credit Card Card Type: VISA Card Number: **********870472 Expiry Date: 09/2011 Payment Due Date: 7th of each month Update Payment Details

2011-05-30 13:08:34 cant find customers cc details that are on acc?

2011-05-03 10:55:48 Set host invoice to Martin Hull

2011-05-03 10:52:42 Host fee taken rec 2218 (794441)

2011-05-02 23:22:56 Hi Martin, Please advise if you would like this card switched off as host has not been paid. Thank you, Regards, Carol

2011-04-19 09:51:44 Emailed martin regarding host fee

2011-03-02 14:00:58 Martin hull is paying for this card will email him in a few weeks.

2011-02-17 15:35:04 MY SKY Username ELEANORBRYCE Reset password lewis12 Email eleanorbryce@post.alderney.ws Date of birth 09/07/1981 Security question Mother's maiden name?Answer to security question lewis Active on sky world pack, CC (0472) Pdd 7th of every month

2010-11-23 09:26:07 paired card to standard box > MANUFACTURER pace. > MODEL NO. 1.3.58 > VERSION NO. 9F0C03 > SERIAL NO. 0184361799

2010-11-03 14:50:01 paired card to new standard box model no. 1.3.36 Version no. 9F0201 serial no. 0003573581

2010-05-05 16:59:54 ** HOST FEE £100 TAKEN REC 8612 (794441) **

2009-11-14 16:00:49 sports + movies added to 6 mix package now 47.50 per month

2009-09-17 14:46:16 SENT NEW CARD TO MARTIN HULL 08.09.09

2009-09-09 11:24:52 new p4 card 480 065 218

2009-07-16 12:05:33 downgraded from skyworld to 6 mix

2008-04-15 10:27:51 paid £94 by c.c 870472 added same paired card

2007-07-23 09:41:13 paired card to HD box

2007-03-07 13:17:57 O/BALANCE OF £44.55 PAID WITH CUST C/C (2352), VIEWING SWITCHED BACK ON & CUST C/C SET UP ON ACCOUNT.

2007-01-09 10:41:39 O/BALANCE OF £44.55 ON ACCOUNT - LETTER DATED 27/12/2006.

2006-12-07 10:26:55 cancelled at bank

2006-11-27 16:35:28 paired card again and changed package to full.

2006-11-16 13:57:04 CARD PAIRED.