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Contract Number 240012595189
Card Number 553 937 525
MultiRoom Number
First NameMR Alan/CLAIRE
Last NameRHODES
Address168e The Chase
AddressWICKFORD
Address
Town / CityESSEX
PostcodeSS12 9EX
Telephone01268 948331
Maiden Namesmith
Sky Passwordsky
Date of Birth1982-09-21 00:00:00
e-Mailalan.rhodes@post.alderney.ws
Sky Card Number553 937 525
Prev Sky Card Number535 599 518
Host Fee Paid2015-05-05 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2007-01-01 00:00:00
Modification Date2015-11-10 13:43:00
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Username268500121
MySky Passwordsmith12
Contract StatusViewing Abroad



2015-11-10 13:29:36     Account terminated & under investigation for v/a.



2015-11-10 11:26:31     This account is now off. Board to try and see what Sky have to say about it.



2015-11-06 15:19:48     Sky say two weeks have to be allowed for the post! They are sending out a back-up card today



2015-11-06 12:27:26     BORED TO CHASE UP CARD



2015-10-27 11:49:37     Client called to cancel so we reordered card, client was happy for viewing to go off today. Host fee due date was 13-07-2016 Have added a calendar note to change payment details to dummy DD after 8th of November when client's last bill should be paid.



2015-05-05 13:00:26     Your transaction was successful. Transaction information Transaction ID 4BD22668WW836123F Date and time 05-May-2015 13:00:57 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2810 Total £120.00 GBP



2015-05-01 16:08:07     Set pin to 0000



2015-04-24 15:55:22     Invoice 24 Apr 2015 Invoice Number: 7485 To: 553 937 525 STL Skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 HOST FEE 120.00 120.00 Delete Edit Total £120.00



2014-08-18 12:09:00     Upgraded bk to Full pack with HD Your new monthly costs £67.25



2014-08-18 12:03:25     Your transaction was successful. Transaction information Transaction ID 09T01837TJ185161C . Date and time 18-Aug-2014 11:46:09 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX2810 . Total £120.00 GBP



2014-08-18 12:00:50     CC Details 4462 7423 4617 2810 09/16 454 Invoice 18 Aug 2014 Invoice Number: 6313 To: 553 937 525 stl skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2014-05-15 16:40:41     downgraded due to no host



2014-05-15 13:37:34     note below is incorrect this still needs to be done



2014-05-15 13:34:29     DOWNGRADED DUE TO NON PAYMENT OF HOST



2014-04-29 10:41:17     Emailed Eddie for CC details



2014-04-29 10:39:04     CC details on Sky Your current payment details Payment method: Credit Card Card type: VISA Card number: ************2810 Expiry date: 09/2016



2014-03-24 17:01:11     declined again



2014-01-16 15:09:26     Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2014-01-16 15:08:01     Invoice 16 Jan 2014 Invoice Number: 5045 To: 553 937 525 skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 sky card deposit 67.75 67.75 Delete Edit Total £67.75



2013-11-20 16:48:23     I clicked invoice paid on this invoice by accident, it wasn't paid as it declined



2013-11-20 15:55:39     Check your information Some of your information may be missing or incomplete. Please check the following items: ?15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2013-11-20 15:50:08     Invoice 20 Nov 2013 Invoice Number: 4629 To: 553 937 525 stl skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 sky card deposit 67.75 67.75 Delete Edit Total £67.75



2013-11-20 15:48:06     4462 7259 4076 3530 03/16 946



2013-11-20 15:46:27     monthly cost 67.75



2013-10-30 17:22:34     added sky + subscription to the account



2013-10-30 17:03:18     ADDED HD TO ACC



2013-10-21 13:28:37     Account re-instated and card paired to box 4f3002 03302913248



2013-10-21 11:09:01     Your transaction was successful. Transaction information Transaction ID 9K341247KT340104H Date and time 21-Oct-2013 11:08:51 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX3530 Total £100.00 GBP



2013-05-16 16:08:23     host fee due date was 13-07-2013



2013-05-15 11:47:33     Acc cancelled.



2013-05-13 10:34:52     HOST FEE DECLINED AGAIN BOARD FOR MALE TO CANCEL ACCOUNT



2013-05-01 12:31:09     Paired card to 4E30060170630606E to prompt call for host



2013-05-01 11:57:31     Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2013-04-30 12:27:12     Invoice 30 Apr 2013 Invoice Number: 3067 To: 553 937 525 stl skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00



2013-04-30 12:20:15     cant access mysky but acc is active Mr A Rhodes, I see that all the payment till now is cleared. Your next and future bills are on 8th of every month for £62.25. This is excluding box office.



2012-06-01 10:14:21     upgraded to sky world



2012-05-29 14:12:57     Invoice Number: 1674 PAID



2012-05-10 14:09:54     Invoice 10 May 2012 Invoice Number: 1674 To: 553 937 525 skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 553 937 525 100.00 100.00 Delete Edit Total £100.00



2012-05-10 14:09:21     downgraded to minimum pack with hd to prompt response for host



2012-05-10 13:59:31     cannot access mysky but confirmed on live chat the account is all active



2011-07-18 14:02:09     Box hadn't been paired or HD added. Done now. 780 056 4F3002 0330291324



2011-07-13 13:07:40     paired card on sky world hd added c.c 4076 3514 pin 0121



2011-07-07 13:06:01     card sent to stl



2011-07-01 10:25:17     NEW 553 937 525 Previous Card480 065 200



2011-06-27 12:59:18     reordered card as client no longer needs it



2011-06-02 16:58:39     tried to cancel but need male to do it



2011-05-09 12:32:51     Customer wants to cancel acc. In Jenis box to do so



2011-05-04 06:28:05     NOTE IN G ' CALANDER TO REORDER CARD 10/06/2011



2011-05-04 06:27:28     Hi Terry, This card will due to be cancelled down next week , we can reorder the card mid June , i will put this in our calander. Thanks, Regards, Carol



2011-05-04 06:25:27     Hi Client wants to cancel cards at the end of contract so host fee will not be necessary. Please can you let me know when to put in 1 months notice for cancellation of these cards. Terri



2011-05-02 14:55:50     Hi Terry, Annual host is due on this card and c/c has expired, please provide new card. Regards, Carol



2011-05-02 14:51:47     2011 HOST DECLINED REC 2208 C/C 4766



2011-03-31 10:05:31     CC exp



2011-03-24 15:12:37     error on my sky cant get in? username alanrhodes2 password smith12



2010-10-01 09:19:59     paired card on sky world on standard box added c.c 68 4766 PIN 0121



2010-09-20 15:08:34     sif sent to replace 524 807 583 viewing abroad



2010-09-16 11:10:06     CARD SENT TO SIF ALL FEES DUE ON ACTIVATION



2010-09-16 10:41:10     new 535 599 518 Previous Card 268 500 121



2010-09-15 12:37:56     card arrived at Essex



2010-09-13 21:41:18     THIS CUSTOMER IS REFUSING TO PAY HOST THEREFORE CARD REORDERED



2010-09-13 19:12:18     reordered card



2010-08-10 18:48:07     downgraded to music mix



2010-07-05 16:34:29     emailed d&c regarding host fee



2009-09-17 10:49:57     CARD SENT TO D&C 09.09.09



2009-09-16 12:45:43     sent signals to get rid of message



2009-09-15 12:22:58     paired card on sportsworld added c.c 646681 paid osb £38.22 by same host fee inc PROSKY



2009-09-10 12:22:19     ob £38.22 - nxt due date 8/9



2009-09-09 11:23:07     new p4 card 480 065 200



2007-08-13 10:40:04     NEW CUST TAKES OVER OB of £7.50 paid cust CC (4015) Added cust CC to ACC (4015) Paired card to box Upgraded to Movies world.



2007-06-11 16:36:20     MY SKY CODE 1



2007-01-31 11:54:49     OSB OF £7.50 ON ACC. LETTER DATED 13/01/2007



2006-11-14 09:23:37     Added cust CC to ACC (3016)