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Contract Number 240012594760
Card Number 526 929 302
MultiRoom Number
First NameMRS KIRSTY
Last NameRICKETTS
Address2249
Addressupperpark road
AddressWICKFORD
Town / CityESSEX
PostcodeSS12 9EN
Telephone01268 948355
Maiden NameFOX
Sky PasswordRICHARD
Date of Birth1965-05-27 00:00:00
e-Mailcrickets1@post.alderney.ws
Sky Card Number526 929 302
Prev Sky Card Number480 065 242
Host Fee Paid2016-05-09 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2006-10-30 19:26:37
Modification Date2017-07-11 11:14:33
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky UsernameKIRSTY.RICKETTS12
MySky PasswordSTRAWBERRY
Contract StatusWe cancalled at Sky



2017-07-11 11:14:46     Cancelled account with 31 days notice as requested by SIF Host fee due date was 24-07-2018



2017-05-24 19:58:59     2017 HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 5FG29337TC7931118 Date and time 24-May-2017 19:57:31 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX4632 Total £120.00 GBP



2017-05-24 19:56:52     ACTIVE ACCOUNT Total due 8 May £80.00 Payment Received - £80.00 8 May DD AT SKY Your current payment details Payment method: Direct Debit Account holder name: MRS K RICKETTS Sort code: **-**-46 Account number: ******00



2016-05-09 22:59:13     Your transaction was successful. Transaction information Transaction ID 3AR08874W2408445E Date and time 09-May-2016 22:57:55 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX4632 Total £120.00 GBP



2016-05-09 22:56:03     My subscriptions 8 May - 7 Jun £76.70 Total due 8 May £76.70 Payment processing - £76.70 8 May What you still owe £0.00



2015-06-01 10:39:29     Added Sky Sports 5.



2015-05-29 11:29:53     Upgraded to Full + HD



2015-05-29 10:36:42     New CC details for host and Sky. 4893 9601 7884 4632 07/15 840 Your transaction was successful. Transaction information Transaction ID 68B62081L5407493M Date and time 29-May-2015 10:36:21 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX4632 Total £120.00 GBP



2015-04-27 16:47:17     downgraded as host fee declined



2015-04-27 16:37:12     Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2015-04-22 14:03:05     Invoice 22 Apr 2015 Invoice Number: 7438 To: 526 929 302 SIF skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 HOST FEE 120.00 120.00 Delete Edit Total £120.00



2014-08-11 12:13:52     Customer would like 2nd option Cc details for fee 4543 1355 5202 6221 11.18 412 Sort Code 070246 Acc. No. 09508700 Also please add Sports 5. Terri



2014-08-11 12:12:25     added sky sports 5



2014-08-11 12:12:09     ADDED BT SPORTS PASSWORD: richard1 fav. childhood super hero? super woman Thank you Thank you for your order. We've sent an email confirming your order to crickets1@post.alderney.ws. Please print a copy of this page for your records. Your order details Order date 11/08/2014 Order number BTCZZA003001466393 Print your order BT Sport Your BT Sport channels should be ready to watch within 24 hours. To watch BT Sport online at btsport.com or via our Apple and Android apps please use the BT ID you've just created. We'll send you an email explaining how to activate it. Information about your bill Your BT bill will be paper-free You'll be able to view your bills online by logging in at My BT with your BT ID. We'll send you an email when your bill is ready. You can go online to view your bill and your recent calls within 48 hours of your service being provided. Your account log in details Name:Kirsty Last name:Ricketts Email address:crickets1@post.alderney.ws This is the username you'll use to log in to BT.com Answer:******** BT Sport One-off Monthly £15.00 £12.00 View details Total One-off charges £15.00 Monthly charges £12.00 A monthly £2.00 payment processing fee (levied by BT Payment Services Limited, a BT Group company) will apply if you do not pay your bill by Direct Debit or Monthly Payment Plan. Direct Debit Guarantee This Guarantee is offered by all Banks and Building Societies that accept instructions to pay Direct Debits. If there are any changes to the amount, date or frequency of your Direct Debit BT plc will notify you 6 working days in advance of your account being debited or as otherwise agreed. If you request BT plc to collect a payment, confirmation of the amount and date will be given to you at the time of the request. If an error is made in the payment of your Direct Debit, by BT plc or your Bank or Building Society, you are entitled to a full and immediate refund of the amount paid from your Bank or Building Society. If you receive a refund you are not entitled to, you must pay it back when BT plc asks you to. You can cancel a Direct Debit at any time by simply contacting your Bank or Building Society. Written confirmation may be required. Please also notify us. Personal Contact details Mrs Kirsty Ricketts 01268948355 crickets1@post.alderney.ws Need any extra help? Can use for marketing? No Password reminder What is your mother's maiden name? Fox Female 27-05-1965 Your Contact Email: crickets1@post.alderney.ws Billing and Payment One-off charges Added to your BT Bill Your bill payment method Monthly Whole Bill Direct Debit Billing delivery method Paper-free



2014-08-11 12:03:48     Your transaction was successful. Transaction information Transaction ID 3P879575Y6479044G Date and time 11-Aug-2014 11:59:54 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX6221 Total £70.00 GBP



2014-08-11 12:00:22     Invoice 11 Aug 2014 Invoice Number: 6259 To: 526 929 302 SIF skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Sky Sports 5 Admin 10.00 10.00 Delete Edit 1.00 BT Sports Admin 60.00 60.00 Delete Edit Total £70.00



2014-05-08 11:50:00     Your transaction was successful. Transaction information Transaction ID 1CW08301YM330243E . Date and time 08-May-2014 11:49:24 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX4632 . Total £120.00 GBP



2014-04-29 12:54:10     Invoice 29 Apr 2014 Invoice Number: 5642 To: 526 929 302 SIF skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 ANNUAL HOST FEE 120.00 120.00 Delete Edit Total £120.00



2013-06-25 16:01:48     Your transaction was successful. Transaction information Transaction ID 1N742940X5494491R . Date and time 25-Jun-2013 15:57:21 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX4632 . Total £64.75 GBP



2013-06-25 16:00:32     Invoice 25 Jun 2013 Invoice Number: 3554 To: 526 929 302 sif skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky card deposit 64.75 64.75 Delete Edit Total £64.75



2013-06-25 15:45:52     Your current payment details Payment method: Direct Debit Account name: MRS K RICKETTS Sort code: **-**-46 Account number: ******00



2013-06-25 15:45:26     Billing Period Charges Entertainment Extra with Sports and Movies HD 08 Jul - 07 Aug £64.75 Yours at no extra cost Sky TV total: £64.75 Payment due on 08 Jul £64.75



2013-06-25 15:43:00     4893 9601 7884 4632 07.15 840



2013-06-25 15:41:57     Your current payment details Payment method: Direct Debit Account name: MRS K RICKETTS Sort code: **-**-46 Account number: ******00



2013-06-25 15:40:55     Billing Period Charges Entertainment Extra with Sports and Movies HD 08 Jul - 07 Aug £64.75 Yours at no extra cost Sky TV total: £64.75 Payment due on 08 Jul £64.75



2013-05-01 15:32:41     Transaction information Transaction ID 4W593460BJ4834417 Date and time 01-May-2013 15:04:09 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX4632 Total £120.00 GBP



2013-04-30 17:15:05     Invoice 30 Apr 2013 Invoice Number: 3104 To: 526 929 302 SIF skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2013-04-30 17:11:38     Your current payment details Payment method: Direct Debit Account name: MRS K RICKETTS Sort code: **-**-46 Account number: ******00



2013-04-30 13:08:46     4893 9601 7884 4632 07.15 840



2012-12-18 11:22:24     Repaired card to new box. 4F310D 0375627377



2012-06-08 14:03:41     Error in note below username: farmer889



2012-06-08 14:02:42     SECONDARY USER ADDED: Name: Amy Farmer Email: afarmer@post.alderney.ws D.O.B 10/05/2012 Username: farmer88 Password: paperclip5



2012-06-06 09:32:05     Your new payment details: Payment method: Direct Debit Account name: MRS K RICKETTS Sort code: **-**-46 Account number: ******00



2012-06-05 10:33:17     Active on full pack with HD, PDD 8th of every month. Payment method: Direct Debit Account name: Mrs K Ricketts Sort code: **-**-46 Account number: ******00



2012-06-01 12:25:20     Hi Terri, I have copied account details from the sky account, it shown that the customer has chargedback his payment to sky. His host fee has been paid , payment taken by Chris on 27/05/2012. Payment received for your last bill, thank you. Amount owing from last bill £0.00 Sky TV Show details £62.25 Billing Period Charges Discounts Sky+ Subscription 08/05/12 - 07/06/12 FREE Entertainment Extra with Sports and Movies HD 08/05/12 - 07/06/12 £62.25 Sky TV total: £62.25 Payment due on 08/05/12 £62.25 Credit Card Chargeback 16/05/12 £62.25 CR Payment Received 05/05/12 £62.25 CR Account balance £62.25 Regards, Carol



2012-06-01 11:24:24     Hello, money has not been taken for this host fee according to our records. Please speak to the customer. Thank you Charlotte On 1 June 2012 09:37, Sky in France wrote: HI Client says money has been taken for this but viewing not on. Terri Office +33(0) 563598516 Fax +33(0) 563709102 Skype - skytvfrance www.skyinfrance.co.uk SIRET - 49407882700016 From: SKY HD Solutions [mailto:skyhdsolutions@treemail.net] Sent: 31 May 2012 6:45 AM To: skyinfrance@aol.com Subject: SKY HD Solutions Statement Statement 31 May 2012 To: 526 929 302 skyinfrance@aol.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Date Invoice Amount Due 03 May 2012 1636 Annual Sky Card Host Fee 526 929 302 100.00 100.00 Total£100.00 Click on Invoice number to see the invoice details Reminder We have sent notification to Sky to deactivate your account and you will lose your viewing shortly unless immediate payment is received. NOTE This invoice is for the annual fee for your Sky card. This includes the use of a UK or Irish address, all phone calls to Sky we make on your behalf and the cost of a free replacement card (excluding postage) should your card become faulty or cannot be reactivated. You may not have obtained your card from us but we supplied the card originally to your supplier. Please ensure payment is made promptly as failure to pay will result in your viewing being blocked. If you are unsure or don't recognise us as your supplier please contact your viewing card supplier to establish the validity of this invoice. Thanks in advance. Payment Options Pay online : http://pay.skyhdsolutions.com Bank Transfer : Santander, London, 09-01-28 08806038 BIC/Swift: ABBYGB2L IBAN:GB63 ABBY 0901 2808 8060 38 Cheque : please make payable to Sky HD Solutions Ltd and post to 1053 Cathcart Road, Glasgow, G42 9AF Sky HD Solutions Ltd, 1053 Cathcart Road, Glasgow, G42 9AF Company Registration Number : SC409088 -- Sky HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel UK+441355 224226 Tel Spain +34951190242 Fax +44141 639 5933



2012-05-03 10:20:18     Invoice 03 May 2012 Invoice Number: 1636 To: 526 929 302 skyinfrance@aol.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 526 929 302 100.00 100.00 Delete Edit Total £100.00



2012-04-25 09:19:40     added new cc Payment Method: Credit Card Card Type: VISA Card Number: ************5499 Expiry Date: 11/2013 Payment Due Date: 8th of each month



2012-04-24 10:21:49     Repaired card to old box as HD box faulty. Cant cancel HD untill next month as not had it a year yet. Box: Pace Model No. 6.3.18 Version 9F2204 Serial No. 0146359368



2011-11-10 11:18:47     OCT AND NOV OFFER TAKEN REC 2460 CC 6122 OFFER COMPLETE



2011-09-28 12:57:30     offer taken £26.00 rec 1215 cc 6122



2011-09-14 19:15:12     please ignore note below



2011-09-14 19:14:43     538 766 213



2011-09-14 19:12:59     Hi Terri, The c/c we have on file for this account is no longer in use, there is an O/B at sky for £26.00 which requires a c/c, can you supply current c/c details ? Regards, Carol



2011-09-14 19:08:43     SEP OFFER DECLINED RETAIN CARD REC 897 C/C 5499



2011-09-03 10:42:31     Sky World (New) 08/06/11 - 07/07/11 £52.00 Viewing Subscription Discounted (New) 08/06/11 - 07/07/11 £26.00 CR Sky+ Subscription 08/06/11 - 07/07/11 £0.00 Sky World 08/06/11 - 07/07/11 £52.00 Credit for Cancellation of Sky World (New) 08/06/11 - 07/07/11 £52.00 CR Sky World (New) 28/05/11 - 07/06/11 £18.45 Viewing Subscription Discounted (New) 28/05/11 - 07/06/11 £9.23 CR Credit for Cancellation of Sky World (New) 28/05/11 - 07/06/11 £18.45 CR Sky TV total: £16.77 Payment due £16.77 Payment Received 08/06/11 £16.77 CR Your Current Payment Details are as follows: Payment Method: Direct Debit Account Name: Mrs K Ricketts Sort Code: **-**-46 Account Number: ******00 Payment Due Date: 8th of each month



2011-08-03 16:50:37     OFFER TAKEN REC 4617 CC 5499



2011-07-17 18:42:20     offer taken 12/07/11 £26 3710



2011-06-27 12:38:32     PAIRED CARD TO NEW HD BOX Model: 902020 Version: 4E3006 Serial: 0170600163



2011-06-15 17:32:48     taken offer £35.23 2947



2011-05-16 09:16:23     Host fee taken rec 3439 (465499) Upgraded back to full package.



2011-05-13 12:48:46     Host fee declined again rec 2433 (328408)



2011-05-10 12:46:15     downgraded from skyworld to music 31 days notice going away on business



2011-05-10 12:15:35     Emailed for cc details for host fee



2011-05-06 10:48:31     ***HOST FEE DECLINED CC 8408 REC NUM 2303***



2011-05-06 10:44:04     ACC ACTIVE ON SKYWORLD PDD: 8TH PAID FOR BY DD S/C:(46 ACC NUM(00)



2011-05-06 10:39:37     MYSKY: KIRSTY.RICKETTS12 PASSWORD: STRAWBERRY



2010-06-08 10:01:05     CARD SENT FEDEX 793614216313



2010-06-08 09:34:36     new card 526 929 302 Previous Card 268 544 749



2010-06-04 14:37:50     ** HOST FEE TAKEN £100 REC 8919 (328408) **



2010-06-04 14:22:30     Can you send this card by fedex to A Marchant Chemin du d'Anthuieur 65200 Germs sur l'oussouet



2010-06-04 12:24:42     Host fee due on activation



2010-06-02 15:36:35     old address 176D THE CHASE SS12 9EX reordered card to new address 2249 upperpark rd ss129en



2010-06-02 11:42:13     SIF DO NOT KNOW WHERE THIS CARD IS OR WHO HAS IT , NOTE FOR JENI TO REORDER CARD AND CHANGE ADDRESS



2010-05-24 23:00:52     EMAILED SIF FOR C/C DETAILS FOR ANNUAL HOST



2009-09-17 11:24:41     CARD SENT TO SIF 09.09.09



2009-09-09 11:30:50     new p4 card 480 065 242



2009-07-24 09:04:42     HOST FEE PAID 5513 REUPGRADED TO SKYWORLD



2009-07-17 15:40:08     Downgraded from sky world to 1 mix music mix



2008-05-23 09:23:02     resent signal for sky



2007-08-15 10:44:45     BOOKED SETANTA WITH CUST C/C (ENDS IN 9690)



2006-11-17 13:08:20     O/BALANCE OF £7.50 PAID WITH CB'S C/C, CARD PAIRED, RECORDING FACILITIES ACTIVATED, UPGRADED TO 1A & CUST D/D SET UP ON ACCOUNT.



2006-11-10 09:58:29     CARD OUT TO SKY IN FRANCE. AWAIT PAYMENT.