Transactions

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Contract Number	240012597094
Card Number	596 915 728
MultiRoom Number
First Name	MR MICHAEL
Last Name	RIDSDALE
Address	159
Address	THE CHASE
Address	WICKFORD
Town / City	ESSEX
Postcode	SS12 9EX
Telephone	01268 948367
Maiden Name	KEMP
Sky Password	SKY
Date of Birth	1972-01-14 00:00:00
e-Mail	coaessex@gmail.com
Sky Card Number	596 915 728
Prev Sky Card Number	508 140 456
Host Fee Paid	2014-10-08 00:00:00
Host Fee Due	2000-01-01 00:00:00
Create Date	2006-10-27 21:44:59
Modification Date	2015-11-06 12:21:10
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Username	268340437
MySky Password	KEMP123
Contract Status	Outstanding Balance

2015-10-05 10:38:12 Payment on your account is overdue There is an overdue charge on your billing account, please pay £30.50 immediately.

2015-10-01 14:01:46 customer replied to say they have already disconnected sky and want to cancel, so i have reordered the card today, they will pay the bill tomorrow and i will ad calender to add dummy cc on monday

2015-09-23 16:10:38 hello, your annual host fee id due 01/12/2015, i noticed the payment details we have for yourself have expired. Could you kindly provide me with your up to date details so that we can make sure the host fee is paid on time. Kind Regards, Jeni

2015-09-23 16:05:47 acc active

2015-01-21 13:47:28 Additional MYSKY created for End User who called up and requested it. Username : A897231564 Pass : C825936714 Email : A897231564@post.alderney.ws

2014-10-08 14:20:36 Your transaction was successful. Transaction information Transaction ID 25457900M8707935X Date and time 08-Oct-2014 14:19:38 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX7170 Total £120.00 GBP

2014-09-24 14:33:47 5404 5400 0500 7170 12/14 936 Invoice 24 Sep 2014 Invoice Number: 6513 To: 596 915 728 STL skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00

2014-09-24 14:31:49 ACTIVE ACCOUNT 2 Oct - 1 Nov Variety £28.00 Additional charges £0.50  Total due 2 Oct £28.50 Your current payment details Payment method: Credit Card Card type: MASTERCARD Card number: ************7170 Expiry date: 12/2014

2014-01-17 12:51:05 Your new payment details: Payment method: Credit Card Card type: MASTERCARD Card number: ************7170 Expiry date: 12/2014

2014-01-17 12:48:31 client wanted to change cc at sky 5404 5400 0500 7170 12/14 936

2013-12-06 09:52:08 CANCELLED THE CANCELLATION NOTICE AND ON CORRECT PACKAGE WITH CORRECT C.C ON ACCOUNT.

2013-12-05 15:36:51 Your transaction was successful. Transaction information Transaction ID 1HP17488CB685793R . Date and time 05-Dec-2013 16:32:58 o'clock GMT+01:00 . Transaction type Sale . Card type MasterCard . Card number XXXXXXXXXXXX7015 . Total £27.50 GBP

2013-12-05 15:35:04 Invoice 05 Dec 2013 Invoice Number: 4738 To: 596 915 728 STL skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky Card Deposit 27.50 27.50 Delete Edit Total £27.50

2013-12-05 14:29:09 PAIRED CARD TO BOX 4F310A 03747420730

2013-12-05 14:21:59 paid off ob with cc 7015 and added same

2013-12-05 14:14:43 Any changes you have made to your account will be reflected in this bill £34.12 will be collected from your account on or around 02 Dec as changes were made to your account on 20 Nov. This is your final bill for Sky TV because you have removed it from your subscription You may receive a credit on your bill for the services you have removed (as you pay your subscription a month in advance). Help understanding my bill Product change 21 Dec: removed Entertainment Extra We'll only charge you for the days you use a service or subscription. If you cancel a service that we charge for in advance, you may see credits on your bill, refunding advance payments that would have covered the service or subscription you cancelled. Sky TV Hide£33.62 Billing Period Charges Entertainment Extra 02 Dec - 01 Jan £27.00 Credit for Cancellation of Entertainment Extra (New) 22 Dec - 01 Jan - £9.58 Entertainment Extra 14 Nov - 01 Dec £16.20 Yours at no extra cost Sky TV total: £33.62 Additional Charges Show£0.50 Payment due £34.12 Payment will be collected by credit card on 02 Dec Payment Received 02 Dec - £34.12 Credit Card Declined 03 Dec £34.12 Account balance £34.12

2013-12-05 11:12:39 CB HS GIVEN THIS CARD TO EDDIE FREE OF CHARGE

2013-11-20 12:46:21 CANCELLED ACCOUNT 31 DAYS GOING TO BULGARIA FOR WORK FOR BP 21.12.13

2013-11-20 00:24:01 CAROL TAKING CARD TO SPAIN

2013-11-18 13:22:44 NEW CARD ARRIVED IN OFFICE 596 915 728

2013-11-14 12:46:46 ADDED DUMMY C.C 5118 4420 1331 8268 04/17 FIRST BILL £43.20 ON 02.12.13

2013-11-14 12:41:37 REINSTATED ACCOUNT ON ENT XTRA NO HD DUMMY C.C ALREADY ON ACC REORDERED CARD.

2013-07-23 22:06:18 508 140 456 reinstate add dummy cc and reorder card MALE TASK Mon, 26 August, 09

2013-07-23 22:03:27 Can someone PLEASE PLEASE explain to me WHY this was put out to Stewart to cancel ?? I know Eddie asked it to be cancelled BUT HOW MANY TIMES DO I HAVE TO TELL YOU WE DG AND DO A CALANDER TO REORDER AND ADD DUMMY CC IN 31 DAYS IT IS NOT BLOODY ROCKET SCIENCE I now need to get Stewart to reinstate it in 31 days

2013-07-23 11:04:09 Account cancelled

2013-04-15 14:43:16 Your transaction was successful. Transaction information Transaction ID 32R71306NE0029720 Date and time 15-Apr-2013 14:43:34 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5869 Total £120.00 GBP

2013-04-15 12:59:48 cc for host 4921 8188 2455 5869 03/14 069

2013-03-16 08:28:47 DD AT SKY CC WE HAVE ON FILE IS NOT LONGER IN USE WILL NEED TO EMAIL CUSTOMER FOR NEW CC DETAILS FOR HOST FEE

2013-03-16 08:24:52 Invoice 16 Mar 2013 Invoice Number: 2894 To: 508 140 456 SIF skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00

2012-12-05 16:39:00 REMOVED HD

2012-12-05 16:38:27 REMOVED MOVIES CUSTOMER WANTED ENT EXTRA ONLY ON THIS CARD

2012-12-05 16:30:08 THIS CUSTOMER HAS 3 CARDS WITH US, OTHER TWO CARDS ARE 507 943 033 & 507 340 578

2012-06-06 16:57:36 CUSTOMERS C/C 4111 8000 0005 4115 12/13 594 WE HAVE THIS CUSTOMER WITH 3 SKY CARDS 507 943 033 INVOICE FOR HOST 1390 NOT PAID 508 140 456 INVOICE 1390 PAID 507 340 578 INVOICE 1450 PAID

2012-05-16 15:16:32 Offers: All offers due ,£57.04

2012-05-16 15:15:44 Your current payment details are as follows: Payment Method: Direct Debit Account Name: MR MICHEAL RIDSDALE Sort Code: **-**-18 Account Number: ******36 Payment Due Date: 2nd of each month

2012-04-25 12:06:59 Dear Sky HD Solutions Ltd, You received a payment of £100.00 GBP from Michelle Blackwood (mblackwood_5@hotmail.com) Thanks for using PayPal. You can now send any items. To see all the transaction details, log in to your PayPal account. Important note: Michelle Blackwood has provided an unconfirmed address. Please check the Transaction Details page for this payment to find out whether you will be covered by PayPal Seller Protection. It may take a few moments for this transaction to appear in your account. Seller Protection - Not Eligible Reversals: Please be aware that your payment can still be reversed, (e.g. if it is subject to a chargeback), even after you have posted the item to your buyer. Complying with PayPal's protection programmes and following the trading guidelines, in our Safety Advice Centre helps to protect you from things like chargebacks. Buyer Michelle Blackwood mblackwood_5@hotmail.com Instructions to merchant The buyer hasn't entered any instructions. Description Unit price Qty Amount 1390 100.00 GBP 1 100.00 GBP Subtotal 100.00 GBP Total £100.00 GBP Payment £100.00 GBP Payment sent to skyhdsolutions@gmail.com

2012-04-23 16:59:39 INVOICE SENT TO DIFFERENT EMAIL ADDRESS AT THE REQUEST OF CUSTOMER

2012-04-23 12:52:28 customer saying she cant find or didnt get the invoice sent ? have to send it to her email - mblackwood_5@hotmail.com need to wait until invoice is back up

2012-04-21 14:32:22 Hello, on 30 Mar 2012 we sent you Invoice Number: 1390 regarding the annual host fee. This has still not been paid and your card will be disabled by our automated service if this is not paid. If you wish to continue with Sky please pay the invoice as soon as possible to avoid disappointment. Thank you, Charlotte

2012-04-13 21:47:42 *****ignore note below******

2012-04-13 21:46:55 invoice 1391 paid

2012-03-30 15:34:48 Invoice 30 Mar 2012 Invoice Number: 1390 To: 508 140 456 pmac70@googlemail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 508 140 456 100.00 100.00 Delete Edit Total £100.00

2011-09-25 22:45:38 Hi, Re your sky cards, we were notified by sky that they have been having an administration problem with some of our sky cards and an incorrect amount has been taken monthly since June, this has left a small outstanding balance on both your cards. Card 507 340 578 , on 9th June , payment was £36.91 short, 9th July, Aug and Sep £26.00 has been short each month , that adds up to a balance of £114.91, Card 508 140 456 , on 2nd June , payment of £15.10 short and then July , Aug and Sep £13.00 has been short each month, that adds up to a balance of £54.10. Can you please provide c/c to pay both balances. Thank you, Regards, Carol

2011-09-17 13:29:04 Customer has 2 cards, Sky card 507 340 578 Chris, please contact customer re offer offer info 9th June £36.91 , July till Sep £26.00/month , total £114.91 D/D at sky c/c we have for host has expired. 2nd card 508 140 456 , no offer has been taken , offer info 2nd June £15.10 , July to Sep £13.00/month , total £54.10 due Thanks, Carol

2011-09-17 13:22:39 Statement date: 19/08/11 Payment received for your last bill, thank you. Amount owing from last bill £0.00 Sky TV £39.00 Billing Period Charges Discounts Sky World 02/09/11 - 01/10/11 £52.00 Viewing Subscription Discounted 02/09/11 - 01/10/11 £13.00 CR Sky TV total: £39.00 Payment due on 02/09/11 £39.00 Payment Received 02/09/11 £39.00 CR Account balance £0.00

2011-09-08 11:13:35 took off sports

2011-09-08 11:12:44 added hd

2011-09-03 10:49:22 Billing Period Charges Discounts Sky World (New) 02/06/11 - 01/07/11 £52.00 Viewing Subscription Discounted (New) 02/06/11 - 01/07/11 £13.00 CR Sky World 02/06/11 - 01/07/11 £52.00 Credit for Cancellation of Sky World (New) 02/06/11 - 01/07/11 £52.00 CR Credit for Cancellation of Sky World (New) 28/05/11 - 01/06/11 £8.39 CR Sky World (New) 28/05/11 - 01/06/11 £8.39 Viewing Subscription Discounted (New) 28/05/11 - 01/06/11 £2.10 CR Sky TV total: £36.90 Payment due £36.90 Payment Received 02/06/11 £36.90 CR Your Current Payment Details are as follows: Payment Method: Direct Debit Account Name: MR MICHEAL RIDSDALE Sort Code: **-**-18 Account Number: ******36 Payment Due Date: 2nd of each month

2011-03-29 18:09:59 HOST PAID REC 2018 C/C 5851

2011-03-10 10:49:13 MY SKY Username 268340437 Password KEMP123 Email coaessex@gmail.com Date of birth 14/01/1972 Place of Birth england Security questionMother's maiden name?Answer to security question kemp Active acc on full pack, DD details on acc (36), Pdd 2nd of each month

2010-04-13 13:48:26 ** 2ND HOST FEE £100 REC 8405 (555851) **

2009-10-30 12:54:50 card sent tnt

2009-10-15 11:35:01 p4 card arrived 508 140 456

2009-06-23 13:27:43 * * HOST FEE PAID £115 16.06.09 RECEIPT 4957 * *

2009-06-16 15:56:20 MICHELLE BLACKWOOD AVENIDA ESCOLANA 9, CASTELL DEFELLES . BARCALONA 08660 SPAIN 0034 647607366 TASK ID 560

2009-06-16 15:53:14 HOST FEE PAID . PAID OSB £38 BY C.C 555851 PUT ON SKYWORLD. ADDED D.D 566936. SEND NEW CARD TO MICHELLE BLACKWOOD

2007-07-09 15:00:55 my sky code 1 paid osb of £78.00 with cust c/c(5741) added cust c/c details to account(5741)

2007-04-10 09:47:34 LETTER RECEIVED FEBRUARY 13TH - £64.45 OUTSTANDING

2007-03-09 13:32:59 paid osb of £105.05 with cust c/c (9006), added cust c/c details to acc, viewing activated.

2007-01-10 14:25:04 paid osb of £15.00 with c/b c/c, added cust c/c details to acc, repaired card to box, up to movies world, viewing activated.

2007-01-10 13:23:57 osb of £15.00. cust c/c declined.

2006-12-04 12:40:20 cancelled at bank