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Contract Number 240013302841
Card Number 508 776 911
MultiRoom Number
First NameMRS LAURA
Last NameBURTON
Address2046 UPPER PARK ROAD
AddressWICKFORD
Address
Town / CityESSEX
PostcodeSS12 9EN
Telephone01759123859
Maiden NameREGAN
Sky PasswordSKY
Date of Birth1976-04-23 00:00:00
e-Maillauraburton@post.alderney.ws
Sky Card Number508 776 911
Prev Sky Card Number267 081 958
Host Fee Paid2014-08-01 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2006-10-06 17:29:15
Modification Date2020-01-01 09:03:18
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernamelauraburton2
MySky Passwordregan12
Contract StatusViewing Abroad



2018-09-21 15:56:28     HOST WAS DUE 31-10-2018



2018-06-11 08:57:25     June sub declined again Help with this page Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card. Dummy DD added Payment method: Direct Debit Account holders name: Laura Burton Account number: ****9728 Sort code: ****99



2018-06-06 10:23:49     June sub declined Try again 11/06 Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2018-05-17 12:50:36     17/05/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240013302841, MANDATE NO 1010 £39.75



2018-05-07 12:07:16     May sub paid Your transaction was successful. Transaction information Transaction ID 16J12801JN996001A Date and time 07-May-2018 12:06:56 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX5885 Total £74.30 GBP



2018-04-19 15:18:28     18/04/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240013302841, MANDATE NO 1010 £39.75



2018-04-05 10:08:31     April sub paid Your transaction was successful. Transaction information Transaction ID 29S67829A0474493W Date and time 05-Apr-2018 10:08:26 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX5885 Total £73.80 GBP



2018-03-19 12:34:22     19/03/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240013302841, MANDATE NO 1010 £38.75



2018-03-07 12:44:09     March sub paid Your transaction was successful. Transaction information Transaction ID 84M17837HH0856106 Date and time 07-Mar-2018 13:44:31 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX5885 Total £71.80 GBP



2018-02-20 20:37:33     20/02/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240013302841, MANDATE NO 1010 £16.53



2018-02-06 12:40:47     Feb sub Your transaction was successful. Transaction information Transaction ID 8X056256T1899314F Date and time 06-Feb-2018 13:41:30 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX5885 Total £71.80 GBP



2018-02-04 17:37:50     BILLING AND OFFER INFO Payment received 17 Dec -£71.80 Payment received 17 Jan -£71.50 TOTAL DUE £16.53 Payment due by 17 February UPCOMING SUBS MARCH ONWARDS £38.75 CUSTOMERS CC AT SKY Payment type: MasterCard Name on card: Laura Burton Card number: **** **** **** 5885 Expiry date: 10/2018 5136 5904 3567 5885 10/18 NO CVC SANTANDER ADDED Payment method: Direct Debit Account holders name: Laura Burton Account number: ****6038 Sort code: ****28 ADMIN DONE TO TAKE MONTHLY SUBS CALANDER DONE TO TRY FOR OFFER YEARLY



2018-01-30 11:34:10     Offer added correctly - 50% off TV for 12 months = £38.75pm.



2018-01-26 13:15:05     Reinstated account on-line and took offer of 50% off TV for 12 months. Calendar made to check the offer is added to the account correctly.



2018-01-25 13:11:49     Cancelled account on-line to reactivate with maximum discount. Working in France. Calendar made.



2017-08-15 00:32:44     2017 HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 3F363713789235631 Date and time 15-Aug-2017 00:30:37 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX5885 Total £120.00 GBP



2017-08-15 00:31:24     ACTIVE ACCOUNT Bill total £71.80 TOTAL DUE £71.80 Payment due by 17 August Your current payment details Payment method: Credit Card Card type: MASTERCARD Card number: ************5885 Expiry date: 10/2016



2017-01-23 20:42:45     2016 HOST FEE PAID LATE Your transaction was successful. Transaction information Transaction ID 634049975X839954D Date and time 23-Jan-2017 21:41:38 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX5885 Total £120.00 GBP



2017-01-23 20:33:27     ACTIVE ACCOUNT Total due 17 Jan £53.31 Payment Received - £53.31 17 Jan What you still owe £0.00 Your current payment details Payment method: Credit Card Card type: MASTERCARD Card number: ************5885 Expiry date: 10/2018



2016-04-11 16:35:39     Replacement card went VA so we had to cancel the cancellation request for this account to save the client any hassle. Cancelled the request and updated the host fee date.



2016-03-15 14:59:29     This account has been cancelled The last bill will be £64.90 on 17/03/2016 Host fee due date was 31/10/2016



2016-03-11 19:56:30     Female cancellation Please cancel this account as i am changing this card as part of the card change over Let me know when this has been done 11-03-16 at 15:50 I AM GOING TO USE THIS CARD AS PART OF THE CARD CHANGEOVER I AM SENDING IT TO REPLACE CARD 508 776 911 CUSTOMERS EMAIL IS heinzpeter343@gmail.com BOX DETAILS TO PAIR WHEN READY 4F31A8 03656790547 PAYMENT DETAILS CC Details 5136 5904 3567 5885 10/16 247 PACKAGE REQUIRED Family with Sports HD HOST FEE DUE DATE 31-10-2016 I HAVE EMAILED CUSTOMER FOR ADDRESS TO SEND NEW CARD Thank you Carol



2016-03-11 16:15:31     AS THIS ACCOUNT IS ON THE CORRECT PACKAGE I AM GOING TO CHANGE THIS CARD AS PART OF THE CARD CHANGEOVER I HAVE EMAILED CUSTOMER FOR ADDRESS AND I WILL SEND THIS CARD 782 299 150 AS A REPLACEMENT



2016-03-11 16:14:08     17 Mar - 16 Apr A month in advance Family with Sports HD£66.75 Total £66.75 Additional charges £0.30 Total due 17 Mar £67.05



2015-10-01 13:00:08     Your transaction was successful. Transaction information Transaction ID 2RT37500UP033715X Date and time 01-Oct-2015 12:59:15 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX5885 Total £67.25 GBP



2015-09-16 15:22:48     INVOICE 8040 FOR HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 2XW04213J3188454L Date and time 16-Sep-2015 15:21:04 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX5885 Total £120.00 GBP



2015-09-16 15:19:07     Invoice 16 Sep 2015 Invoice Number: 8040 To: 508 776 911 STL skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Host fee 120.00 120.00 Delete Edit Total £120.00



2015-09-16 15:14:20     CUSTOMER CALLED MESSAGE ON SCREEN WRONG CARD FOR BOX Repaired card to box again channels all came on 4F31A8 03656790547 HOST FEE IS ALSO OVERDUE CUSTOMER HAS GIVEN ME PERMISSION TO TAKE THIS CUSTOMERS EMAIL IS heinzpeter343@gmail.com



2015-01-09 11:03:07     Repaired card to box again channels all came on 4F31A8 03656790547



2014-09-15 16:43:14     Repaired card and box 4f31A8 03656790547



2014-08-01 09:41:13     Your transaction was successful. Transaction information Transaction ID 7L726178UA848235B . Date and time 01-Aug-2014 09:33:38 o'clock GMT+01:00 . Transaction type Sale . Card type MasterCard . Card number XXXXXXXXXXXX5885 . Total £120.00 GBP



2014-07-18 13:10:48     CC Details 5136 5904 3567 5885 10/16 247 Invoice 18 Jul 2014 Invoice Number: 6162 To: 508 776 911 STL skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2014-07-16 15:53:31     added hd as this customer phoned and said it was off, should have been added when acc was reinstated, done it now



2014-07-11 11:42:42     SKY ARE VERY SUSPICIOUS ABOUT THIS ACCOUNT - BE VERY CAREFUL WHEN CALLING ABOUT THIS. YOUR WORK IN TESCO YOUR HUSBAND HAS A THROAT CONDITION 11 YEAR OLD SON THERE WAS CONFUSION AS THIS CUSTOMER TOLD US HE HAD ONLY LOST VIEWING FOR 1 WEEK AND TURNS OUT SKY HAS BEEN OFF FOR MONTHS!!! I PLAYED DUMB AND SAID I HADN'T NOTICED AND ID HAVE TO ASK MY SON/HUSBAND WHEN I GOT HOME



2014-07-11 11:07:44     customer called with another cc 5136 5904 3567 5885 10/16 247 paid balance and added same resent siganls



2014-07-09 10:32:09     956796004 client phone number



2014-07-09 10:31:47     tried to reinstate - declined called customer back - no answer



2014-01-15 10:02:26     Your transaction was successful. Transaction information Transaction ID 40D358424B638444U Date and time 15-Jan-2014 10:28:33 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2820 Total £59.75 GBP



2014-01-15 10:00:30     Invoice 15 Jan 2014 Invoice Number: 5007 To: 508 776 911 skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky card deposit 59.75 59.75 Delete Edit Total £59.75



2014-01-15 09:58:20     Your current payment details Payment method: Credit Card Card type: MASTERCARD Card number: ************2820 Expiry date: 09/2015



2014-01-15 09:58:09     Thank you for adding Sky TV to your subscription You are charged from when your product is installed or activated, or your subscription begins. Product changes 07 Jan: added Entertainment Extra with Sports 07 Jan: added Sky+ Subscription 07 Jan: added Sky+HD Pack This bill was generated before you made changes to your account; the effect of these changes will be shown on your next bill. Amount owing from last bill £59.75 Payment due on 17 Jan £59.75 Payment Received 07 Jan - £59.75 Account balance £0.00



2014-01-07 12:23:51     508 776 911 - take deposit on Wed 15 Jan 2014 at 08:00.



2014-01-07 12:23:03     paid ob with cc 2820 and added same



2013-11-18 22:51:46     SKY CARD DEPOSIT DECLINED OB ON ACCOUNT Payment Received 17 Nov - £59.75 Credit Card Declined 18 Nov £59.75 Account balance £59.75



2013-11-18 22:42:12     Invoice 18 Nov 2013 Invoice Number: 4591 To: 508 776 911 STL skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 SKY CARD DEPOSIT 58.00 58.00 Delete Edit Total £58.00



2013-08-05 22:55:25     HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 3FA53195WE099552A Date and time 05-Aug-2013 22:51:01 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX2820 Total £100.00 GBP



2013-08-05 22:52:43     Invoice 05 Aug 2013 Invoice Number: 3874 To: 508 776 911 STL skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00



2013-08-05 22:49:18     5489126487992820 09/15 868



2013-06-27 11:33:14     Cant find CC details



2013-06-27 11:28:56     Your current payment details Payment method: Credit Card Card type: MASTERCARD Card number: ************2820 Expiry date: 09/2015



2013-06-27 11:28:30     Entertainment Extra with Sports HD 17 Jun - 16 Jul £57.50 Sky TV total: £57.50 Additional Charges £0.50 Payment due on 17 Jun £58.00



2013-06-26 12:18:21     submitted details to sky to remove viewinh help message 4f31a8 03656790547 receiver id 83b0878f6



2012-08-01 15:26:34     Your transaction was successful. Transaction information Transaction ID 2EJ927361C020701K . Date and time 01-Aug-2012 15:27:08 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX2820 . Total £100.00 GBP



2012-07-25 14:03:05     25 Jul 2012 Invoice Number: 2001 To: 508 776 911 end user skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 508 776 911 100.00 100.00 Delete Edit Total £100.00



2012-04-18 12:32:00     paired to new hd box Sysf 26.80 0365679054 4F31A8



2011-12-19 19:17:55     Offers: Amount due: £134.51 Amount taken: £127.01 £7.46 still to be taken.



2011-11-17 14:59:26     tried to take nov offer but card declined rec 2620 cc 0003



2011-10-27 16:02:48     paid balance £55.50 ( £22.38 was an offer) with cc added same taken offer oct rec num 2028



2011-09-20 17:22:52     september offer taken. rec 1054. c/c 0003



2011-09-08 11:12:57     heinz.peter@hotmail.ch



2011-09-08 11:12:53     wrong card for set top box. Signals resent.



2011-08-17 20:40:42     AUG OFFER PAID REC 194 C/C 0003



2011-08-02 23:43:35     HOST PAID REC 4507 C/C 0003



2011-07-14 16:18:54     July offer taken rec 3811 (820003)



2011-06-21 17:19:06     taken offer £37.53 3084



2011-06-19 15:53:01     Current Payment DetailsYour Current Payment Details are as follows: Payment Method: Credit Card Card Type: MasterCard Card Number: ************0003 Expiry Date: 09/11 Payment Due Date: 17th of each month



2011-06-19 15:52:24     Sky TVCloseEntertainment Pack with Sports Pack 17/06/11 - 16/07/11 £44.75 Viewing Subscription Discounted 17/06/11 - 16/07/11 £22.38 CR Sky+ Subscription 17/06/11 - 16/07/11 £0.00 Sky+HD Pack 17/06/11 - 16/07/11 £10.25 Entertainment Pack with Sports Pack 27/05/11 - 16/06/11 £30.31 Viewing Subscription Discounted 27/05/11 - 16/06/11 £15.15 CR Credit for Cancellation of Entertainment Pack with Sports Pack 27/05/11 - 16/06/11 £30.31 CR Subtotal: £17.47



2011-06-19 15:50:13     MY SKY User: lauraburton2 P/W: regan12 Email lauraburton@post.alderney.ws Sec: glasgow



2011-01-25 13:21:00     repaired and resent signals



2010-10-15 15:12:54     repaired this card and added HD. 902020 4E3006 0170630951



2010-08-05 16:36:41     HOST FEE TAKEN REC 0410 (820003)



2009-12-15 15:07:05     Resent signals to the box



2009-12-01 11:16:31     POSTED TO END USER - HEINZ PETER, CALLE FINO 4, SOTOGRANDE, CADIZ, 11310 0034 956 796 004



2009-12-01 11:01:31     host fee paid £100 6714 on 31.10.2009



2009-10-15 11:55:02     P4 CARD ARRIVED 508 776 911



2009-03-04 14:08:53     ADDED CUST C/C DETAILS 820003



2009-03-04 14:06:27     PAID OSB OF £39.50 ON CARD 820003



2009-01-14 11:50:01     CHANGED FROM 42B LOCKWOOD COURT YO42 2QW



2008-12-05 14:22:27     HOST FEE PAID**** 01.12.08 RECEIPT 3261



2008-12-04 13:54:10     paid osb £84 added cust c/c details (0003)



2006-10-27 11:48:39     CARD PAIRED, UPGRADED TO 1C & CUST C/C SET UP ON ACCOUNT (0003).



2006-10-18 15:16:44     CARD OUT TO CV SPAIN - AWAIT PAYMENT