Transactions

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Contract Number 240007425392
Card Number 508 394 962
MultiRoom Number
First NameMRS LINDA
Last NameMCCOURTNEY
Address89b THE CHASE
AddressWICKFORD
Address
Town / CityESSEX
PostcodeSS12 9EX
Telephone01268 936568
Maiden NameBONE
Sky PasswordBARRY
Date of Birth1979-12-08 00:00:00
e-Mail
Sky Card Number508 394 962
Prev Sky Card Number264 776 014
Host Fee Paid2014-09-02 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2006-09-17 11:37:13
Modification Date2017-10-06 15:43:01
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Username
MySky Password
Contract StatusInactive



2017-10-06 15:31:31     ADDRESS USED FOR CARD REORDER - 508 394 962



2015-12-15 13:24:16     Fee Due Date was:01-11-2015



2015-10-29 15:53:47     cancelled acc as no host paid



2015-09-17 13:35:18     downgraded as no host paid



2015-09-02 16:51:48     Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2014-09-02 14:01:52     Your transaction was successful. Transaction information Transaction ID 4YG54961HG144905X Date and time 02-Sep-2014 13:48:04 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX4015 Total £120.00 GBP



2014-08-21 14:23:57     Invoice 21 Aug 2014 Invoice Number: 6357 To: 508 394 962 LNB skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 HOST FEE 120.00 120.00 Delete Edit Total £120.00



2014-01-20 17:02:50     Your transaction was successful. Transaction information Transaction ID 66G1972915942953X . Date and time 20-Jan-2014 17:39:30 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX4015 . Total £49.00 GBP



2014-01-13 15:11:30     SKY DEPOSIT DECLINED WILL TRY AGAIN FEW WEEKS



2014-01-13 15:07:48     Invoice 13 Jan 2014 Invoice Number: 4979 To: 508 394 962 LNB skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 SKY CARD DEPOSIT 49.00 49.00 Delete Edit Total £49.00



2014-01-13 15:02:55     Entertainment Extra with Sports 21 Jan - 20 Feb £49.00 Sky TV total: £49.00 Payment due on 21 Jan £49.00 Payment will be collected by direct debit on 21 Jan Change payment method



2013-09-02 14:55:24     Your transaction was successful. Transaction information Transaction ID 7S720232EY8862135 . Date and time 02-Sep-2013 14:54:03 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX4015 . Total £100.00 GBP



2013-08-14 15:30:47     CC ON FILE 4548 0383 0599 4015 07/15 549



2013-08-13 15:38:04     Invoice 13 Aug 2013 Invoice Number: 3978 To: 508 394 962 LNB skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00



2013-08-13 15:36:28     Billing Period Charges Entertainment Extra with Sports 21 Jul - 20 Aug £47.25 Sky TV total: £47.25 Payment due on 21 Jul £47.25 Payment Received 21 Jul - £47.25 Account balance £0.00



2013-08-13 15:36:00     Your current payment details Payment method: Direct Debit Account name: i mccourt Sort code: **-**-21 Account number: ******68



2013-06-21 14:34:32     paired card to 03655488797 version 4f31a7



2013-06-20 10:38:37     tried to pair card to 4f31a7 0365548879 but box needs a software download



2012-08-29 12:22:40     HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 65H863202G7359646 . Date and time 29-Aug-2012 12:22:06 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX4015 . Total £100.00 GBP



2012-08-29 12:20:44     CC ON FILE 4548 0383 0599 4015 07/15 549 EMAIL FROM CUSTOMER CONFIRMING IT WAS OK TO TAKE HOST FEE



2012-08-24 10:37:24     Invoice 24 Aug 2012 Invoice Number: 2174 To: 508 394 962 LNB skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 508 394 962 100.00 100.00 Delete Edit Total £100.00



2012-08-24 10:35:18     CAROL SAID SHE WOULD INFORM CLIENT WHEN HOST FEE WAS DUE LAST YEAR Hello, I am writing to inform you that an annual host fee is due on your sky card. We have credit card ending in 4015, would you like us to take it from that? Please either provide a credit card or we can send you an invoice to complete this payment and avoid your card being disabled. Regards, Charlotte



2012-08-24 10:29:26     pays sky by dd



2012-01-26 10:20:45     OFFERS TAKEN AND COMPLETE



2011-12-23 21:01:25     paid osb using cc details provided added bank account details Payment Method: Direct Debit Account Name: i mccourt Sort Code: **-**-21 Account Number: ******68 Payment Due Date: 21st of each month



2011-12-23 15:31:05     channels are off again. calling back at 9pm tonight with CC details so I can put them back on



2011-11-10 10:02:22     channels back on now. tried to add the cc details for monthly subs but error message appeared. problem will probalby arise again on next months bill



2011-11-09 13:29:30     Hi Sue, Sky are driving us mad as well !! , i have called them 4 different times to add D/D details to get your viewing on and it is still coming up as error , they have advised me to call later as they have sent information to their technical department to get this sorted . We have had this problem with many accounts , we can send you out a new viewing card , the last customer we sent a new card too got his viewing back on before the card arrived . Let me know if you want to wait a day or too of if you prefer that we send you a new card. I really am very sorry about this , this is a fault at sky and we are trying our hardest to get these issues sorted. Regards, Carol



2011-11-09 13:29:11     attempted to add D/D details to account to get viewing on and it is still coming up error at sky end



2011-11-08 22:34:41     CALLED SKY BACK AND SAME ERROR MESSAGE WHEN ATTEMPTING TO ADD C/C DETAILS , ENQUIRY SET UP AND HOPEFULLY VIEWING WILL BE RESTORED WITHIN 4 HRS



2011-11-08 20:20:51     Hi Sue, Account now up to date , thank you . Sky are having problems adding some c/c to accounts , we are finding this a lot at the moment , when sky are adding details it is coming up an error , i have to call them back in 1 hour. I hope to have your viewing back on as soon as possible. Do you want me to add c/c ending 4015 for your monthly payments to sky ? Annual host is due this time every year , i will email you in advance next year. I will be back in touch in 1 hour after i have called sky again. Regards, Carol



2011-11-08 20:11:32     £36.45 O/B PAID TO SKY, TRIED TO ADD C/C DETAILS BUT THIS IS COMING UP ERROR IN THE SYSTEM , WILL CALL SKY BACK IN 1 HOUR. OFFER PAID MAY TO OCT AND OFFER NOW COMPLETE , REC 2386 C/C 4015 HOST PAID REC 2387 C/C 4015 EMAILED CLIENT TO CONFIRM



2011-11-05 14:33:58     Hi, Re your sky account. There has been an admin error at sky which has affected your monthly payments since May 2011 and your debit card failed on 20/10/2011 and no payment was made to sky. On 21/05/2011 , your payment to sky was short of £14.17, From 20/06/2011 until 20/09/2011 your monthly payments were short by £11.19, October payment to sky was short of £8.30. This has left a balance of £67.23 , and with your debit card failing on 20/10/2011 ,£36.45 was not paid. Due to this you have a balance to sky for £103.78 , £67.23 for shortfall and £36.45 as debit card failed. Annual host of £100.00 is also due. If you wish viewing back on i will need a c/c to pay sky to get your account up to date and either c/c or bank transfer for host fee. Regards, Carol



2011-11-05 14:17:07     Payment due on 21/10/11 £36.45 Your bill is overdue. Please make a payment as soon as possible. Make a payment Credit Card Declined 19/10/11 £36.45 CR Payment Received 19/10/11 £36.45 CR Account balance £36.45



2011-11-05 14:12:46     CUSTOMER CALLED HAS ONLY FREE CHANNELS HIS EMAIL ADDRESS IS ; suenimants@yahoo.co.uk



2011-10-31 15:32:41     can't reorder, balance on account of £36.45



2011-10-31 12:00:21     THIS REORDER HAS NOT BEEN DONE MOVED BACK TO INBOX IN GMAIL



2011-10-09 16:25:33     Spoke to Chris re this, by adding dummy c/c details this account will have an O/B and we wont be able to reorder so he advises just to reorder. Carol



2011-10-08 19:57:46     THIS CLIENT C/C DECLINED FOR OFFERS , RETAIN CARD D/D AT SKY HOST ALSO DUE PAYMENT METHOD CHANGED TO ONE OF OUR C/C PAYMENT DUE DATE 21ST/MONTH OFFERS DUE JUNE/SEP £47.74 PLUS £100.00 HOST



2011-10-08 19:55:52     Payment Method Changed Print Receipt Your monthly payment method has been changed. We'll send you a confirmation email shortly. Information Please print this receipt if you require a record of this transaction. Payment Method: Credit Card Card Type: MasterCard Card Holder's Name MRS L MCCOURTNEY Card Number: ************8113 Expiry Date: 01/2015 Date and Time: 08 October 2011, 19:55



2011-10-08 19:53:51     Current Payment Details Your Current Payment Details are as follows: Payment Method: Direct Debit Account Name: mrs l mccourtney Sort Code: **-**-21 Account Number: ******68 Payment Due Date: 21st of each month



2011-10-07 10:43:00     Hi, This card has an osb of £47.74 and host fee is also due £100, cc we have on file is declined please provide payment details. Regards, Jeni



2011-10-07 10:38:33     host declined retain card rec num 1549 offer also overdue £47.74



2011-08-08 23:05:35     Billing Period Charges Discounts Entertainment Pack with Sports Pack 21/08/11 - 20/09/11 £44.75 Viewing Subscription Discounted 21/08/11 - 20/09/11 £11.19 CR Sky TV total: £33.56 Payment due on 21/08/11 £33.56



2011-08-08 23:04:16     Entertainment Pack with Sports Pack (New) 21/05/11 - 20/06/11 £44.75 Viewing Subscription Discounted (New) 21/05/11 - 20/06/11 £11.19 CR Entertainment Pack with Sports Pack 21/05/11 - 20/06/11 £44.75 Credit for Cancellation of Entertainment Pack with Sports Pack (New) 21/05/11 - 20/06/11 £44.75 CR Entertainment Pack with Sports Pack (New) 13/05/11 - 20/05/11 £11.93 Viewing Subscription Discounted (New) 13/05/11 - 20/05/11 £2.98 CR Credit for Cancellation of Entertainment Pack with Sports Pack (New) 13/05/11 - 20/05/11 £11.93 CR Sky TV total: £30.58 Payment due £30.58 Billing Period Charges Discounts Entertainment Pack with Sports Pack 21/06/11 - 20/07/11 £44.75 Viewing Subscription Discounted 21/06/11 - 20/07/11 £11.19 CR Sky TV total: £33.56 Payment due on 21/06/11 £33.56 Billing Period Charges Discounts Entertainment Pack with Sports Pack 21/07/11 - 20/08/11 £44.75 Viewing Subscription Discounted 21/07/11 - 20/08/11 £11.19 CR Sky TV total: £33.56 Payment due on 21/07/11 £33.56



2010-10-06 11:07:20     upgraded to sports world as host paid



2010-10-06 10:48:43     HOST FEE TAKEN REC 0928 (360736)



2010-09-04 12:05:21     downgaded from 6mix + sports to music mix



2010-09-03 20:35:20     Bill details Payment received for your last bill, thank you. Amount owing from last bill£0.00 Sky TV OpenEntertainment Pack with Sports Pack 21/08/10 - 20/09/10 £41.00 Subtotal: £41.00 Packages: £41.00 Amount due £41.00 Payment Received 21/08/10 £41.00 CR Account balance £0.00 ACCOUNT IN CREDIT AND ACTIVE



2010-09-03 20:29:43     Jeni, please d/g as no c/c details for host.



2009-11-17 14:55:22     mysky un : l-mccourt-79 pw : bone123 email : lmccourt@post.alderney.ws Billing Status Most Recent Bill (07 November 2009)£40.50 Current Balance: £40.50 Payment will be collected by Direct Debit on, or soon after, your payment due date 21/11/2009



2009-11-10 12:08:23     client will pay host in shop card sent to lnb



2009-10-14 11:10:43     P4 card arrived 508 394 962



2007-04-10 13:40:21     DOWNGRADED TO 1C.



2006-11-06 16:19:19     OSB OF £43.50 PAID WITH CUST C/C DETAILS, CUST D/D ADDED TO ACCOUNT, CARD PAIRED TO BOX, ON FULL PACKAGE.



2006-11-01 11:54:06     osb of £43.50 on acc, letter dated 25/10/06



2006-10-23 10:10:16     CANCELLED AT BANK



2006-09-27 13:51:56     CARD OUT TO LNB - AWAIT PAYMENT 3 MONTH HALF PRICE FULL PACK