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Contract Number 240007419270
Card Number 535 593 719
MultiRoom Number
First NameMRS Anna
Last NameTHORNBERRY
Address77a THE CHASE
AddressWICKFORD
Address
Town / CityESSEX
PostcodeSS12 9EX
Telephone01268 939563
Maiden NameSWAN
Sky PasswordWILL
Date of Birth1968-03-14 00:00:00
e-Mailathornberry@post.alderney.ws
Sky Card Number535 593 719
Prev Sky Card Number507 340 347
Host Fee Paid2015-01-14 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2006-09-16 14:41:18
Modification Date2016-08-09 12:43:38
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernameacorn8
MySky Passwordthornbe55y
Contract StatusActive



2019-01-31 11:56:30     Inactive account Jan 2019



2016-08-09 12:42:27     host fee due date was 07-10-2016



2016-08-09 12:36:33     osb, acc not active Latest bill Amount owing from previous bill £72.30 Total due 19 Aug £72.30



2016-02-12 14:04:42     paid osb with customers cc but added previous cc as monthly bill cc for OB ONLY 4546 3849 9013 6690 8/16 587



2016-01-11 11:09:20     Total due 19 Jan £73.00 You have no payment details stored



2015-08-17 14:54:44     Your transaction was successful. Transaction information Transaction ID 828887698M344193U Date and time 17-Aug-2015 14:54:13 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0610 Total £120.00 GBP



2015-08-17 14:53:46     4539 7872 4519 0610 04/18 708 Invoice 17 Aug 2015 Invoice Number: 7927 To: 535 593 719 end user skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2015-02-05 12:30:07     For some reason the plebs at Sky have sent us a free HD box, never one to look a gift horse in the mouth I've paired it then repaired to the old box details for the customer to maintain viewing. Terry is keeping the box new HD box - 0383722529D, 4f3133



2015-02-03 12:31:07     Customer called with new CC details. 4539 7872 4519 0610 04/18 708



2015-01-21 12:43:49     Had to call and have CRF form raised to get the Family pack added on as for some reason the upgrade wont go through.



2015-01-14 15:20:16     reactivated, added cc below, paired to box below, on family pack and got offer 35% off for 8 months



2015-01-14 15:00:01     Hi Come back to Sky and get an exclusive 35% off Sky TV for 12 months, plus a free Sky+HD box and installation. End user called up wanting to reinstate the account and pay the host fee that was due in October 2014. Card for monthly payments 4929 4239 8958 5009 09/17 879 Box details : 4E0910 0285860638 End users info galeianne@hotmail.com 0034 965613096



2015-01-14 14:51:26     Your transaction was successful. Transaction information Transaction ID 7MD968046T792202T . Date and time 14-Jan-2015 15:51:45 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX6690 . Total £120.00 GBP



2015-01-14 14:49:52     4546 3849 9013 6690 08/16 587 Invoice 14 Jan 2015 Invoice Number: 6942 To: 535 593 719 end user skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2015-01-08 16:51:03     Carol 16:34 (16 minutes ago) Reply to me Hi Customers lost paying channels customer said sky only took 8 pounds in december Thanks Sean Sent from my iPhone Sky HD Solutions 16:50 (0 minutes ago) Reply to Carol Hi Sean, The customers host fee was due on 07/10/2014 and we had been emailing them about it regularly so as we had no word back from them we had to cancel down the account. If they would like to reinstate the services we'd be happy to oblige if they could provide payment details for the host fee of £120. Regards



2014-12-17 11:10:17     HOST FEE WAS DUE 07/10/2014



2014-11-28 11:15:18     CANCELLED ACCOUNT - husband working in trinadad going over to stay with him for a while. 31 days notice



2014-11-22 23:22:31     535 593 719 IF NO WORD BACK FROM END USER RE HOST FEE CANCEL THIS ACCOUNT DOWN FEMALE TASK Fri, 28 November,



2014-11-22 23:20:33     Hi, Host fee of £120 is due for yoyr sky card , can you please provide payment details to pay this. Thanks. Carol



2014-11-22 23:17:21     THIS HOST INVOICE HAS BEEN SIGNED OFF HOWEVER I HAVE SEARCHED PAYPAL UNDER THE INVOICE NUMBER AND NO PAYMENT HAS BEEN TAKEN FOR THIS INVOICE



2014-11-22 23:02:57     ACCOUNT STILL ACTIVE Payment due on 19 Nov £22.00 Payment Received 19 Nov - £22.00 Account balance £0.00 Your current payment details Payment method: Credit Card Card type: VISA Card number: ************0602 Expiry date: 04/2015



2014-08-15 13:32:16     going to Jamaica for 34 months



2014-08-15 13:31:41     downgraded to original



2014-08-15 09:56:36     Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2014-08-15 09:53:57     Invoice 15 Aug 2014 Invoice Number: 6284 To: 535 593 719 LNB Skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 HOST FEE 120.00 120.00 Delete Edit Total £120.00



2014-01-13 15:52:45     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************0602 Expiry date: 04/2015



2014-01-13 15:50:18     Invoice 13 Jan 2014 Invoice Number: 4984 To: 535 593 719 end user skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky Balance 27.50 27.50 Delete Edit Total £27.50



2014-01-13 15:46:49     Billing Period Charges Entertainment Extra 19 Jan - 18 Feb £27.00 Sky TV total: £27.00 Additional Charges Show£0.50 Payment due on 19 Jan £27.50



2013-08-01 22:59:59     HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 5UL433319C164913Y Date and time 01-Aug-2013 22:55:48 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX7422 Total £100.00 GBP



2013-08-01 22:59:30     Invoice 01 Aug 2013 Invoice Number: 3853 To: 535 593 719 skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00



2012-08-28 15:45:40     sent customer receipt for host



2012-08-20 18:53:02     5434603019267422 08/13 353



2012-08-20 16:53:19     Your transaction was successful. Transaction information Transaction ID 28K50410EC141343R Date and time 20-Aug-2012 16:52:58 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX7422 Total £100.00 GBP



2012-08-06 09:13:29     Invoice 06 Aug 2012 Invoice Number: 2132 To: 535 593 719 galeianne@hotmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 535 593 719 100.00 100.00 Delete Edit Total £100.00



2012-08-06 00:57:03     End User; Ian Gale urb Penareona Calle Picasso, 214 Jojona Alicante 03100 0034 965613096 0034 663649353 galeianne@hotmail.com Bard to invoice nd user for host



2012-07-31 13:27:27     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************0602 Expiry date: 04/2015



2012-04-25 18:24:53     OFFERS: £20.03 due for remaining offers



2011-08-19 17:49:09     AUGUST OFFER DECLINE. REC 0267. C/C 7422



2011-07-31 23:11:19     JUNE/JULY OFFER TAKEN , £10.67 FOR JUNE £6.13 FOR JULY , TOTAL £16.80 REC 4310 C/C 7422



2011-07-31 23:05:55     HOST PAID REC 4309 C/C 7422



2011-07-24 20:34:47     Bill details Payment received for your last bill, thank you. Amount owing from last bill £0.00 Sky TVCloseEntertainment Pack 19/07/11 - 18/08/11 £24.50 Viewing Subscription Discounted 19/07/11 - 18/08/11 £6.13 CR Subtotal: £18.37 Packages: £18.37 Additional chargesCloseCredit Card Admin Charge 19/07/11 - 19/07/11 £0.50 Subtotal: £0.50 Admin charges: £0.50 Payment due on 19/07/11 £18.87 Current Payment DetailsYour Current Payment Details are as follows: Payment Method: Credit Card Card Type: VISA Card Number: ************0503 Expiry Date: 05/12 Payment Due Date: 19th of each month Update Payment Details



2011-06-18 10:59:13     My Sky set up User Name: acorn8 P/word thornbe55y Fav Teacher: Mrs Woods



2011-06-18 10:57:49     Your Current Payment Details are as follows: Payment Method: Credit Card Card Type: VISA Card Number: ************0503 Expiry Date: 05/12 Payment Due Date: 19th of each month



2011-06-18 10:55:24     Sky TVCloseEntertainment Pack 19/06/11 - 18/07/11 £24.50 Viewing Subscription Discounted 19/06/11 - 18/07/11 £6.13 CR Entertainment Pack 27/05/11 - 18/06/11 £18.18 Viewing Subscription Discounted 27/05/11 - 18/06/11 £4.54 CR Credit for Cancellation of Entertainment Pack 27/05/11 - 18/06/11 £18.18 CR Subtotal: £13.83 Packages: £13.83 Additional chargesOpenCredit Card Admin Charge 19/06/11 - 19/06/11 £0.50 Subtotal: £0.50 Admin charges: £0.50 Payment due on 19/06/11 £14.33 Payment Received 16/06/11 £14.33 CR



2010-11-03 22:22:57     Jamie,did this card ever get delivered ? carol



2010-09-24 16:38:26     have been chasing fedex to why this has not been delivered item sent on 16.09.10



2010-09-16 10:46:51     FedEx. Your tracking number: 796250232810



2010-09-16 10:42:43     new 535 593 719 Previous Card 264 586 512



2010-09-15 12:37:08     card arrived at Essex



2010-09-13 17:16:56     PAYMENT OF £145.00 TAKEN FOR HOST , CLAW BACK AND POSTAGE REC 0737



2010-09-13 15:53:15     send card to end user by fedex



2010-09-13 10:35:43     reordered card as per email



2010-09-13 10:04:50     customer has clawed back the host fee letter dated 25 aug 2010. reorder card



2010-07-24 16:06:14     £100 host paid 0233



2009-10-07 14:34:45     CARD SENT TNT



2009-10-07 14:27:41     End User; Ian Gale urb Penareona Calle Picasso, 214 Jojona Alicante 03100 0034 965613096 0034 663649353 galeianne@hotmail.com



2009-10-07 14:23:47     HOST FEE PAID £120 6402



2009-10-06 10:44:09     new p4 card 507 340 347



2006-10-05 10:17:57     CUST C/C DETAILS ADDED TO ACCOUNT.



2006-10-05 10:08:10     REPAIRED CARD, ON FAMILY MIX WHICH IS HALF PRICE FOR 3MONTHS. ACCOUNT BLOCKED AS NOT RECIEVED CUST PAYMENT DETAILS YET.



2006-09-22 11:07:47     CARD OUT TO LNB - AWAIT PAYMENT 3 MONTH HALF PRICE FAMIYL