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Contract Number 240007424452
Card Number 712 189 232
MultiRoom Number
First NameMRS Carol & Steve
Last NameWONG
Address45 THE CHASE
AddressWICKFORD
Address
Town / CityESSEX
PostcodeSS12 9EX
Telephone01268 931090
Maiden NameDYSON
Sky PasswordLEWIS
Date of Birth1971-07-26 00:00:00
e-Mailc.wong@post.alderney.ws
Sky Card Number712 189 232
Prev Sky Card Number506 314 830
Host Fee Paid2019-04-05 00:00:00
Host Fee Due2020-05-01 00:00:00
Create Date2006-09-06 21:34:24
Modification Date2019-12-18 18:32:58
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernamewingwong4
MySky Passwordspecialfriedrice
Contract StatusViewing Abroad



2019-12-18 18:32:31     account is off Join Sky TV today Sky Q now comes with any TV Bundle, so you can watch award winning entertainment on our next generation box.



2019-11-06 13:44:24     06/11/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007424452, MANDATE NO 0785 £18.73



2019-10-09 11:20:26     BILLING AND OFFER INFO Payment Received 06Th October £17.00 (£10.00 Discount) OFFER IN UPCOMING MONTHS NEXT BILL 06TH NOVEMBER £18.73 (Discount £ 8.27) 06TH DECEMBER £19.00 (Discount £ 8.00) 06th JANUARY £19.00 (Discount £ 8.00) Calendar reminder set in January 23 To Check Bills For Offer



2019-10-07 11:48:57     07/10/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007424452, MANDATE NO 0785 £17.00



2019-09-06 13:40:16     06/09/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007424452, MANDATE NO 0785 £17.00



2019-08-07 00:48:01     06/08/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007424452, MANDATE NO 0785 £17.00



2019-07-08 11:28:33     08/07/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007424452, MANDATE NO 0785 £17.00



2019-06-08 11:38:07     06/06/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007424452, MANDATE NO 0785 £17.00



2019-05-08 13:10:29     07/05/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007424452, MANDATE NO 0785 £17.00



2019-04-08 12:53:56     08/04/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007424452, MANDATE NO 0785 £17.00



2019-04-04 11:07:15     Edit 14-03-19 at 08:23 INVOICE PAID FOR 2019 TO 2020 HOST AND SUBS 13/03/2019 TRANSFER FROM VARYL BEGG TELEVISION SUBSCRIBERS ASSOCIATION 57 V. REF: 0015 2242 696 02037 £7,249.20



2019-04-04 11:05:05     BANKING INFO CUSTOMER HAS PAID FROM 01/05/2019 TO 01/05/2020 712 189 232 Original package APRIL 2019 TO APRIL 2020 12 months @ £24.80 £297.60 BOX SET (FAMILY) PACKAGE £41.80



2019-03-12 09:57:24     Future bill estimate Bill from 6th of April, to the 5th of May 6 Apr – 5 May TV £17.00 Estimated total £17.00



2019-03-06 11:11:37     06/03/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007424452, MANDATE NO 0785 £15.00



2019-02-06 17:19:44     06/02/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007424452, MANDATE NO 0785 £15.00



2019-01-11 17:05:11     07/01/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007424452, MANDATE NO 0785 £15.00



2018-12-06 20:08:04     06/12/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007424452, MANDATE NO 0785 £15.00



2018-11-06 20:21:41     06/11/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007424452, MANDATE NO 0785 £15.00



2018-10-13 22:00:32     08/10/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007424452, MANDATE NO 0785 £15.00



2018-09-06 09:18:01     06/09/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007424452, MANDATE NO 0785 £15.00



2018-08-09 20:46:22     08/08/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007424452, MANDATE NO 0785 £15.00



2018-07-06 09:02:16     06/07/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007424452, MANDATE NO 0785 £15.00



2018-06-06 13:12:22     06/06/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007424452, MANDATE NO 0785 £17.91



2018-05-10 09:33:16     Offer £15 for 18 months. A one-off £10 admin fee applies next month. I have removed Kids channels for a greater discount but if the customer complains reinstate as necessary. Calendar made.



2018-05-09 10:49:01     09/05/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007424452, MANDATE NO 0785 £21.98



2018-04-06 10:54:47     06/04/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007424452, MANDATE NO 0785 £14.10



2018-04-03 12:48:00     27/03/2018 TRANSFER FROM VARYL BEGG TELEVISION SUBSCRIBERS ASSOCIATION 57 V. REF: 0015 2242 696 01399 £3,291.60



2018-03-13 06:26:14     THIS CUSTOMER WISHES TO CONTINUE INVOICE FOR 2018 TO 2019 SENT TODAY Invoice 23 Mar 2018 Invoice Number: 9862 To: Paul Robba paul_robba@yahoo.com From : 6.00 Annual host for the following 6 cards APRIL 2018 TO APRIL 2019 120.00 720.00 745 627 562 BOX SET (FAMILY) PACKAGE 39.80 £477.60 1.00 745 627 562 ADMIN FEE £20.00 12.00 741 881 056 BOX SET PACKAGE 39.80 £477.60 741 881 056 ADMIN FEE £20.00 748 555 901 BOX SET PACKAGE 39.30 471.60 748 555 901 ADMIN FEE £20.00 748 555 885 BOX SET PACKAGE £39.80 £477.60 748 555 885 ADMIN FEE £20.00 712 189 232 ORIGINAL PACKAGE £22.80 £273.60 712 189 232 ADMIN FEE £20.00 745 624 254 ORIGINAL PACKAGE £22.80 £273.60 745 624 254 ADMIN £20.00 Total £3291.60



2018-03-13 05:49:29     NEW BILLING PRICE FROM APRIL 2018 Original £13.20 Original £22.00 Viewing Subscription Discounted -£8.80 Bill total £13.20 Payment received -£13.20 ORIGINAL PACKAGE £22.00



2018-03-08 13:13:30     07/03/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007424452, MANDATE NO 0785 £13.20



2018-02-07 22:36:59     07/02/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007424452, MANDATE NO 0785 £13.20



2018-01-08 10:54:53     08/01/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007424452, MANDATE NO 0785 £13.20



2017-12-07 11:03:16     06/12/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007424452, MANDATE NO 0785 £13.20



2017-11-09 13:16:10     08/11/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007424452, MANDATE NO 0785 £13.20



2017-10-06 15:59:21     06/10/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007424452, MANDATE NO 0785 £13.20



2017-09-11 15:01:45     06/09/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007424452, MANDATE NO 0785 £13.20



2017-08-08 13:09:57     08/08/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007424452, MANDATE NO 0785 £13.20



2017-07-06 23:37:07     06/07/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007424452, MANDATE NO 0785 £13.20



2017-06-07 17:23:49     07/06/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007424452, MANDATE NO 0785 £24.27



2017-05-11 16:43:51     CALLED SKY TO REINSTATE 40% OFFER FOR 12 MONTHS ORIGINAL PACK £24.57 6TH JUNE DOUBLE BILL £13.50 6TH JULY PAIRED CARD AND BOX SANTANDER ADDED Your current payment details Payment method: Direct Debit Account holder name: MRS CAROL WONG Sort code: **-**-28 Account number: ******38



2017-05-11 16:32:15     PAUL EMAILED TO ACTIVATE THIS ACCOUNT PACE 1.0.81 9F0804 0070249243



2017-05-02 21:12:10     THIS ACCOUNT HAS BEEN PAID A YEAR UPFRONT 27/04/2017 TRANSFER FROM VARYL BEGG TELEVISION SUBSCRIBERS ASSOCIATION 57 V. REF: 0015 2242 696 00899 £2,602.00 THIS ACCOUNT HAS PAID FOR ORIGINAL PACKAGE ONLY £270 FOR ONE YEAR PLUS CARD FEE £120



2017-04-28 13:24:34     Card to be reactivated on Original for Paul Robba when he requests it.



2017-04-28 13:23:11     Invoice 26 Apr 2017 Invoice Number: 9639 To: Paul Robba paul_robba@yahoo.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 2.00 SkyHD box - Non recordable. 100.00 200.00 5.00 Sky card 120.00 600.00 3.00 Original bundle 1 year upfront 270.00 810.00 741 882 120 745 624 254 712 189 232 2.00 Family bundle 1 year upfront 456.00 912.00 745 627 562 741 881 056 1.00 Admin fee 50.00 50.00 1.00 Carriage. 30.00 30.00 Total £2602.00 27/04/2017 TRANSFER FROM VARYL BEGG TELEVISION SUBSCRIBERS ASSOCIATION 57 V. REF: 0015 2242 696 00899 £2,602.00



2017-04-26 17:16:14     Found card 712 189 232 in the office, looks like it arrived a few months back and got lost in the office.



2017-01-19 09:36:59     Cancelled account as requested by the client by email. Host fee due date was 10-06-2017



2016-08-29 13:47:03     Account review: Account is active on family/HD @ £32.30 since 08-09-06.



2016-04-05 17:26:58     HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 9XC74720TC2357920 Date and time 05-Apr-2016 17:26:00 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX0520 Total £120.00 GBP



2015-09-19 16:28:26     Repaired card but there is only 10 digits. The operator worked out it was supposed to be a 'C' at the end but the customer will probably need to do a software download. It may need to be paired again when they've done this. Added c/c & is already on variety bundle.



2015-09-19 16:28:25     Your order Monthly cost Sky TV £30 - Variety New monthly cost £30



2015-09-19 16:19:58     You have successfully made a payment of £19.23 Your account balance is now £0.00 CUSTOMERS CC ADDED Your payment details Monthly payment Paying by MC **** **** **** 0520



2015-09-11 11:54:05     Card being given to client for NSAT replacement. Sending via Royal Mail to his UK address Stephen Bell Mossley Pharmacy 18 Biddulph Road Congleton Chesire CW12 3LG 5520 6840 0036 0520 5/16 126 4F3106 0362727018 Variety bundle Stephen Bell. stvbell3@gmail.com 07841481120 Invoice 11 Sep 2015 Invoice Number: 8010 To: 541 873 170 NSAT replacement skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 541 873 170 NSAT replacement 120.00 120.00 Delete Edit Total £120.00 Your transaction was successful. Transaction information Transaction ID 2FL373114Y966735K Date and time 11-Sep-2015 11:50:26 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX0520 Total £120.00 GBP



2015-09-02 11:34:37     Card in office.



2015-09-01 23:20:36     CARD ARRIVED AT TERRYS 712 189 232



2015-08-27 11:29:50     osb £22 added to next bill, reordered card loss of viewing credit for next 5 days while we wait on card



2015-08-27 09:24:47     Reorder card for non payment of host , it has been DG months ago with no response, leave customers CC on Carol



2015-07-01 05:24:09     ADDED PRIMECARD 4101626391440841 10/15 881



2015-07-01 05:23:05     TRIED 05/16 STILL DECLINED ADDED DUMMY CC SO ACCOUNT WILL GO OFF AND CUSTOMER CALLS HOST IS OVERDUE



2015-07-01 05:17:20     TRIED EXPIRY DATE 05/17 BUT STILL DECLINED 5006 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2015-05-06 11:50:46     downgraded pack from variety and sports to original as not sure who has this card and host declined



2015-05-05 12:51:08     Check your information Some of your information may be missing or incomplete. Please check the following items: 15006 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2015-04-24 16:23:05     Invoice 24 Apr 2015 Invoice Number: 7492 To: 506 314 830 4 SAT skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 HOST FEE 120.00 120.00 Delete Edit Total £120.00



2014-05-06 16:19:35     Your transaction was successful. Transaction information Transaction ID 6YN16302SX839411U Date and time 06-May-2014 15:50:54 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8211 Total £120.00 GBP



2014-04-28 16:04:58     CC Details 4277 2970 0016 8211 05/14 Invoice 28 Apr 2014 Invoice Number: 5628 To: 506 314 830 4SAT skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2013-12-13 09:56:14     Your transaction was successful. Transaction information Transaction ID 8CF731513W391121F Date and time 13-Dec-2013 10:44:36 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8211 Total £49.50 GBP



2013-12-13 09:51:35     Invoice 13 Dec 2013 Invoice Number: 4781 To: 506 314 830 end user skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky card deposit 49.50 49.50 Delete Edit Total £49.50



2013-12-13 09:48:54     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************8211 Expiry date: 05/2011



2013-12-13 09:48:40     Billing Period Charges Entertainment Extra with Sports 06 Dec - 05 Jan £49.00 Sky TV total: £49.00 Additional Charges Show£0.50 Payment due on 06 Dec £49.50 Payment Received 06 Dec - £49.50 Account balance £0.00



2013-05-01 11:05:04     Your transaction was successful. Transaction information Transaction ID 6BL50707S2667243C Date and time 01-May-2013 10:37:42 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8211 Total £100.00 GBP



2013-04-24 16:57:21     Invoice 24 Apr 2013 Invoice Number: 3048 To: 506 314 830 end user skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00



2013-04-24 16:51:50     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************8211 Expiry date: 05/2011



2012-06-09 10:13:43     upgraded as host paid



2012-06-08 15:23:23     Product change(s): 28/06/12: removed Entertainment Extra with Sports 28/06/12: added Entertainment



2012-06-07 17:02:43     BOARD TO UPGRADE AS HOST PAID



2012-06-07 16:54:53     Your transaction was successful. Transaction information Transaction ID 6MC84965594753603 . Date and time 07-Jun-2012 16:52:55 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX8211 . Total £100.00 GBP



2012-06-07 16:54:40     INVOICE FOR HOST PAID



2012-06-07 16:51:41     Invoice 07 Jun 2012 Invoice Number: 1810 To: 506 314 830 skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 506 314 830 100.00 100.00 Delete Edit Total £100.00



2012-06-07 16:50:06     C/C USED FOR OFFERS 4277 2970 0016 8211 05/14 NO CVC



2012-05-28 21:03:43     chaned pin to 0927



2012-05-28 20:59:12     downgraded to minimum pack due to non payment of host



2011-11-29 16:29:41     nov offer taken. rec 2827. c.c 8211, OFFER COMPLETE



2011-10-27 17:42:19     oct offer taken. rec 2045. c/c 8211



2011-09-29 09:12:55     SEP OFFER TAKEN rec.1238 c/c 8211



2011-08-25 16:48:10     OFFER TAKEN REC 448 CC 8211



2011-07-27 13:30:49     1ST OFFER PAYMENT WAS OVER BY £36.36 SO DO NOT TAKE PAYMENT FOR JULY OR AUG! £51.16 WAS TAKEN INCORRECTLY SHOULD HAVE BEEN £14.80 AND 2ND SHOULD HAVE BEEN £11.19 AND SO ON



2011-06-23 13:54:27     offer taken rec 3126 (168211)



2011-06-18 15:19:24     Added My Sky: Username: wingwong4 P/word specialfriedrice mother born: Hong Kong



2011-06-18 15:18:27     Your Current Payment Details are as follows: Payment Method: Credit Card Card Type: VISA Card Number: ************8211 Expiry Date: 05/11 Payment Due Date: 6th of each month



2011-06-18 15:18:01     Entertainment Pack with Sports Pack (New) 06/06/11 - 05/07/11 £44.75 Viewing Subscription Discounted (New) 06/06/11 - 05/07/11 £11.19 CR Entertainment Pack with Sports Pack 06/06/11 - 05/07/11 £44.75 Credit for Cancellation of Entertainment Pack with Sports Pack (New) 06/06/11 - 05/07/11 £44.75 CR Credit for Cancellation of Entertainment Pack with Sports Pack (New) 27/05/11 - 05/06/11 £14.44 CR Entertainment Pack with Sports Pack (New) 27/05/11 - 05/06/11 £14.44 Viewing Subscription Discounted (New) 27/05/11 - 05/06/11 £3.61 CR Subtotal: £29.95 Packages: £29.95 Additional chargesOpenCredit Card Admin Charge 06/06/11 - 06/06/11 £0.50 Subtotal: £0.50 Admin charges: £0.50 Payment due £30.45 Payment Received 03/06/11 £30.45 CR



2011-06-18 15:16:25     This bill is affected by changes to your account £30.45 will be collected from your account on or around 06/06/11, because of changes made to your account on 27/05/11.



2011-05-03 13:41:01     Host fee taken rec 2228 (168211)



2011-05-03 13:10:51     Active acc on Sports world pack, CC details on acc (8211) Pdd 6th of each month



2010-05-10 18:11:46     ANNUAL HOST PAID TODAY REC 8665



2010-03-24 09:11:21     repaired card and signals resent



2009-12-15 15:20:09     card active



2009-12-15 14:48:41     forced signal sent - charlene



2009-10-08 15:12:06     P4 card arrived 506 314 830



2009-07-09 16:58:16     taken host fee £75(5210)



2008-08-27 14:14:38     * * PAID HOST FEE £75 * *



2008-08-27 13:49:01     paid off osb £40 added cust c/c details (168211)



2008-08-25 10:50:14     resent signals



2008-08-11 10:17:54     SKY SAY THIS ACCOUNT HAS NO ARREARS. SIGNALS RESENT. ADMIN TAKEN £25



2008-08-05 18:50:40     TAKE £25 ADMIN FEE



2008-07-01 14:11:31     OSB £72.20 on acc



2008-06-09 10:51:37     Reactivated acc Repaired on Spors pack added cust c/c details to acc (168211)



2008-06-02 17:49:04     Your payment has been made, thank you. We'll send you a confirmation email shortly. To avoid further problems with your account we suggest that you change to a continuous payment by credit card or Direct Debit. Please print this receipt if you require a record of this transaction Payment Amount: £35.16 Card Type: Visa Card Holder's Name: Christine Wong Card Number: ************8211 Expiry Date: 05/2011



2008-05-08 12:23:21     There is an overdue charge on your billing account, please pay the following amount immediately £35.16



2008-05-08 12:22:11     Full Name: Mrs Christine Wong Postcode: SS129EX House name/number: 45 Last 6 Digits of Payment: 383736 Username: CHRISTINE_WONG Date of Birth: 26/07/1971 Place of Birth: essex Security Question: Favourite music band or singer? Answer to Security Question: frank sinatra Contact Email Address: christine.wong



2008-05-08 12:20:32     sky4464



2006-10-26 09:47:56     CARD PAIRED TO BOX, OSB ON ACCOUNT £35.16 VIEWIN BLOCKED



2006-10-17 14:45:17     O/BALANCE OF £35.16 ON ACCOUNT - LETTER DATED 10/10/2006.



2006-10-10 12:01:21     Repaired.



2006-10-06 11:35:42     CANCELLED AT BANK - CUST SHOULD BE PAYING



2006-10-06 11:25:45     240007424452



2006-10-03 09:24:30     Resent signals for sports pck



2006-09-21 16:57:26     RE-SENT SIGNALS FOR VIEWING



2006-09-20 10:11:38     Repaired



2006-09-11 09:31:14     UPGRADED TO SPORTS



2006-09-08 09:35:23     CARD PAIRED TO NEW BOX CUSTOMERS C.C ENDING 0351



2006-09-08 09:34:01     CARD OUT TO 4 SAT - PAYMENT TAKEN