Transactions

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Contract Number 240007404306
Card Number 701 239 667
MultiRoom Number
First NameMRS ZENA
Last NameNEWCOMBE
Address22A RYAT GREEN
AddressNEWTON MEARNS
Address
Town / CityGLASGOW
PostcodeG776QP
Telephone01268946605
Maiden NameBOWIE
Sky PasswordSKY
Date of Birth1986-04-12 00:00:00
e-Mailz.newcolme@post.alderney.ws
Sky Card Number701 239 667
Prev Sky Card Number509 343 208
Host Fee Paid
Host Fee Due
Create Date2006-08-13 10:49:08
Modification Date2015-01-09 17:09:54
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Username
MySky Password
Contract StatusViewing Abroad



2015-01-09 17:09:40     Called to activate and was told this account is VA Sky In France 16:51 (18 minutes ago) Reply to me Can you activate please with sky world Movies pin 9667 5451 0050 0050 4383 03/16 889 R010.070.58.13P 4F3133 0383556717C 73B5ADC49 SKY IN EUROPE (Sky in France) Office +33 (0) 563598516 Fax +33 (0) 563709102 Skype - skytvfrance www.skyinfrance.co.uk SIRET - 49407882700016



2014-12-08 14:47:43     Your Sky TV is suspended Restore your service Latest bill Opening balance Carried forward from last month's bill - £21.40 My subscriptions 2 Dec - 1 Jan £61.00 Last month's changes Adjustments for changes you've made £54.90 Additional products and services £0.00 Total due 2 Dec £94.50



2014-11-10 14:05:50     Your transaction was successful. Transaction information Transaction ID 3DU77151GA8405641 Date and time 10-Nov-2014 14:59:41 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX4383 Total £340.00 GBP



2014-11-10 12:39:07     Invoice 10 Nov 2014 Invoice Number: 6737 To: alex cadmen alex@suresat.tv From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 6 2.00 Sky+HD Box And card 150.00 300.00 Delete Edit 9 1.00 Carriage 40.00 40.00 Delete Edit 7 IPTV MAG254 2.6-IB-00 01 Trial Box Delete Edit Total £340.00



2014-11-10 12:38:56     Card 701 239 667 and box 4F3133 0383556717C by DPD today Alex Cadman 0610350318 A la attention de Philippe Clement Chalet Sterwen Villards d'Aval Landry 73210 France



2014-11-10 09:52:40     4F31330383556717C



2014-11-10 09:47:24     card and box arrived in office



2014-11-05 11:05:18     reinstated acc added dd SORT 08 71 99 ACCOUNT 34429728 Changed to address 22A Ryat Green Newton Mearns Glasgow G776QP on family old address 275a The Chase Wickford Essex SS12 9EX NEW CARD AND HD BOX WILL BE DELIVERED 3-5 WORKING DAYS



2014-11-04 18:49:07     This is a cancelled female account. Reinstate on basic add new DD onto account Change to address 22A Ryat Green Newton Mearns Glasgow G776QP SORT 08 71 99 ACCOUNT 34429728



2014-08-08 10:34:55     I cant refund the original admin payment as it was taken 28/04/2014 paypal have no option for it. I also cant find the customers CC details to do a new refund. Can any one else find them as we must have had them to take payment in the first place. If she calls ask her if she has a UK bank or a paypal account for the refund SHE WILL ONLY BE REFUNDED THE ADMIN



2014-08-08 09:41:48     Cancelled account 31 days. Last Bill will be on 24th Aug £11.60



2014-08-07 13:00:39     added dummy cc Your new payment details: Payment method: Credit Card 1 Card type: MASTERCARD Card number: ************5578 Expiry date: 04/2017



2014-08-07 12:59:51     CUSTOMER DD DETAILS STILL ON ACCOUNT Your current payment details Payment method: Direct Debit Account name: mrs z newcombe Sort code: **-**-28 Account number: ******31



2014-08-07 12:57:51     This customer just called as she says we were meant to cancel her Sky in May, and she is right, I did the notes and spoke to her, in the notes it says i made a calendar my original thought was omg i've not made the calendar but when you search the card number in calendar it comes up but there is no reminder in emails????? It was customers own address but I changed address when she requested to cancel. So she's had 2 months payments taken from her card and wants a refund. Mrs Karen Aldridge contact numbers: 659 086 047 951 199 248 daveandkarenspain@yahoo.co.uk Holly



2014-04-28 10:53:45     SIGNED OFF INVOICE FOR ADMIN FEE



2014-04-28 10:52:48     DOWNGRADED TO ORIGINAL



2014-04-28 10:38:18     CREATED CALENDAR 254 668 304 - ADD DUMMY CC AND REORDER



2014-04-28 10:35:27     ADMIN FEE PAID Your transaction was successful. Transaction information Transaction ID 3MA97533RR788871L Date and time 28-Apr-2014 10:14:21 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX1911 Total £35.00 GBP



2014-04-28 10:34:20     INVOICE NUMBER IS 5615



2014-04-28 10:29:53     CHANGED ADDRESS Your current address 93 Church RoadLOWESTOFTSuffolkNR337SJ Your new address 257a The ChaseWICKFORDEssexSS12 9EX



2014-04-28 10:23:03     CUTSOMER CALLED TO CANCEL, INVOICE FOR ADMIN FEE Invoice 28 Apr 2014 Invoice Number: To: 254 668 304 skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Admin Fee for Cancellation 35.00 35.00 Delete Edit Total £35.00



2014-04-25 14:51:55     Variety with SportsYour package has changed name 24 Apr - 23 May £49.00 Sky TV total: £49.00 Payment due on 24 Apr £49.00 We've requested payment from your bank 24 Apr - £49.00



2012-01-24 09:40:05     this account was never cancelled down? no admin was taken ether and its at the customers own address. I have emailed customer to say that there viewing should still be on the same package Sports world.



2011-12-15 09:25:06     email received to cancel account. REPLIED We will put 31 days notice on the account from today, This means the Sky viewing will stop on or around the 14th January 2012. Keep a hold of your Sky viewing card and leave your DD running with Sky. Once you get sorted at the new property, drop us an email and we will get the account switched back on. If you cancel the Direct Debit we won't be able to put the card back on for you. EMAIL TO BOARD FOR FEMALE TO DO TASK



2011-07-23 12:29:12     MYSKY USER znewcombe PW bowie12 EMAIL znewcombe@post.alderney.ws SEC where mother born / glasgow



2011-07-23 12:28:26     Current Payment DetailsYour Current Payment Details are as follows: Payment Method: Direct Debit Account Holder: mrs z newcombe Sort Code: **-**-28 Account Number: ******31 Payment Due Date: 24th of each month



2011-07-23 12:27:55     Sky TVCloseEntertainment Pack with Sports Pack 24/07/11 - 23/08/11 £44.75 Viewing Subscription Discounted 24/07/11 - 23/08/11 £11.19 CR Entertainment Pack with Sports Pack 02/07/11 - 23/07/11 £32.82 Viewing Subscription Discounted 02/07/11 - 23/07/11 £8.20 CR Credit for Cancellation of Entertainment Pack with Sports Pack 02/07/11 - 23/07/11 £32.82 CR Subtotal: £25.36



2010-08-11 12:24:05     ADMIN TAKEN REC 0455 (581911)



2010-08-11 12:18:49     added sports to package now on sports world



2009-11-09 17:45:11     offered £30 loss of viewing credit, will be applied to acc



2009-09-26 13:39:16     Resending signals to remove message



2009-09-24 09:47:49     RESENDING SIGNALS TO REMOVE ON SCREEN MESSAGE



2009-09-14 09:13:42     resent signals again pin no - 8304



2009-09-09 16:25:50     RESENT SIGNALS



2007-08-09 11:59:26     Changed address from 4B NESS LANE THE CHASE



2006-09-04 14:33:18     paired card to new box details. package is on 2mix plus sports



2006-08-30 17:17:50     CUST D/D DETAILS ADDED TO ACC



2006-08-28 09:44:28     OUT - AWAIT PAYMENT



2006-08-28 09:44:09     CHRIS BURT TOOK THIS CARD ON 25/08/2006