Transactions

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Contract Number	240007405345
Card Number	589 693 290
MultiRoom Number
First Name	Mrs Gabrielle
Last Name	Heatherley
Address	8B Bank Court
Address	Parksmead The Chase
Address	Wickford
Town / City	Essex
Postcode	SS12 9EX
Telephone	01268 614 779
Maiden Name	Thorne
Sky Password	0939
Date of Birth	1973-10-25 00:00:00
e-Mail	gh@post.alderney.ws
Sky Card Number	589 693 290
Prev Sky Card Number	560 010 621
Host Fee Paid	2014-04-02 00:00:00
Host Fee Due	2000-01-01 00:00:00
Create Date	2006-08-07 15:05:19
Modification Date	2015-03-18 15:04:05
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Username	GABRIELLEHEATHERLEY
MySky Password	thorne1
Contract Status	Outstanding Balance

2015-03-18 15:03:49 HOST FEE WAS DUE 29/06/2015 IF CUSTOMER RETURNS

2014-12-08 16:17:04 tried to reinstate and reorder custromer cancelled last payment so there is an osb £34.17

2014-11-04 18:51:12 HD BOX ALREADY ON THIS ACCOUNT WILL NOT BE ABLE TO GET A NEW BOX

2014-09-01 10:48:20 CANCELLED ACCOUNT - 31 days notice given today. 2nd Oct channels will go off. Last Bill will be on 22nd Aug for £48.27

2014-04-02 12:22:13 Your transaction was successful. Transaction information Transaction ID 46259663WV6260030 Date and time 02-Apr-2014 11:39:47 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5004 Total £120.00 GBP

2014-03-31 12:56:12 CC Details 4658 6700 1034 5004 6/14 897 Invoice 31 Mar 2014 Invoice Number: 5535 To: 589 693 290 skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00

2014-03-26 15:50:04 Your transaction was successful. Transaction information Transaction ID 78A95752JG533723C Date and time 26-Mar-2014 16:20:27 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX5004 Total £32.50 GBP

2014-03-26 15:37:10 Invoice 26 Mar 2014 Invoice Number: 5519 To: 589 693 290 skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 sky card deposit 32.50 32.50 Delete Edit Total £32.50

2014-03-26 15:08:10 Sky TV Show£32.00 Additional Charges Show£0.50 Payment due on 22 Mar £32.50 Payment Received 22 Mar - £32.50 Account balance £0.00

2014-03-26 15:02:41 4658 6700 1034 5004, exp 6/14, cvc 897

2013-12-16 16:54:28 DELETED 26 May 2013 Invoice Number: 3225 as this card was reordered

2013-07-30 20:04:50 SENT TO TWS

2013-07-29 14:12:51 Repaired card to box and resent signals for HD channels 4f31b0 03803513187

2013-07-17 10:01:43 added ent extra + as client asked for hd

2013-07-04 10:05:04 Reinstate successful Account number: 240007405345 1 Set up continuous payment → 2 Pay £47.33 → 3 Success You have successfully reactivated your blocked services. You can start watching Sky TV again within a few minutes although this may take up to 4 hours

2013-07-01 13:00:10 589 693 290 - add entertainment extra plus on Fri 12 Jul 2013 at 11:30

2013-07-01 12:42:50 added clients cc Your new payment details: Payment method: Credit Card Card type: VISA Card number: ************5004 Expiry date: 06/2014

2013-07-01 12:41:38 paired card to box

2013-06-30 17:38:12 There is an error trying to pair this card to the box. They have sent it to the IT dept to try and resolve it. Will try again tomorrow late afternoon.

2013-06-28 10:11:58 added dummy cc Your new payment details: Payment method: Credit Card Card type: MASTERCARD Card number: ************2516 Expiry date: 04/2014

2013-06-19 10:58:20 CARD TAKEN TO SPAIN BY CB CALANDER TO ADD DUMMY CC AFTER NEXT SKY PAYMENT 28/06/2013

2013-06-13 11:44:37 ignore note below the guy rang from a pub he was in

2013-06-13 11:30:18 01959562926

2013-06-11 09:50:19 downgraded package to entertainment only

2013-06-10 21:13:12 BOARD TO DG

2013-06-10 20:52:34 Entertainment Extra with Sports 22 Jun - 21 Jul £47.00 ESPN 22 Jun - 21 Jul £10.00 Sky TV total: £57.00 Additional Charges Show £0.50 Payment due on 22 Jun £57.50 THIS CARD HAS BEEN REORDERED WITHOUT DG LEAVE CUSTOMERS CC ON HE HASNT PAID HOST FEE

2013-06-10 20:49:18 OLD OLD CARD 506 314 715

2013-06-10 20:48:28 NEW CARD ARRIVED AT OFFICE 589 693 290 IF OLD CUSTOMER CONTACTS HOST WAS DUE 01/07/2013

2013-06-07 14:00:27 NEW CARD 589 693 290 ARRIVED AT TERRYS

2013-06-05 12:05:54 reordered card for no payment of host

2013-06-04 22:56:55 BOARD TO REORDER THIS CARD HOST FEE DUE DATE WAS 01/07/2013

2013-06-04 21:26:48 Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.

2013-05-27 14:54:59 Hi Mark, The annual host fee for this card is overdue. The credit card we have on file failed. Can you contact the client regarding this and if possible get new credit card details.

2013-05-26 13:18:58 Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.

2013-05-26 13:07:36 Invoice 26 May 2013 Invoice Number: 3225 To: 560 010 621 skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 560 010 621 100.00 100.00 Delete Edit Total £100.00

2012-09-12 14:27:40 got signals resent as osm was wrong card for set top box

2012-09-12 11:10:16 added new cc Your new payment details: Payment method: Credit Card Card type: VISA Card number: ************2228 Expiry date: 08/2017

2012-03-15 15:39:47 added ESPN to account

2012-01-27 13:07:09 added entertainment extra to get at the races on the package

2012-01-24 15:41:03 Card paired to box 9F0C01 0184005458 sc and account number correct, and package already on what cleint wanted

2012-01-24 15:30:06 Upgraded to Sports world pack, Added new DD details to acc 2054 1745 sort code 07 01 16

2011-11-23 20:55:59 Card sent to Steve Patmore

2011-11-17 14:04:26 Previous Card 261 602 072 New card arrived today 560 101 621

2011-11-11 14:52:31 card reordered.

2011-11-11 13:35:57 Hi, This card will now be shut down due to non payment of host. Regards, Jeni

2011-09-01 11:04:24 host fee declined rec 523 cc 5766

2011-07-18 08:08:55 cc declined for offer. says pick up card only so no point in trying card again.

2011-07-18 07:36:15 Hi Carol, Any news on this one? Regards Chris

2011-07-18 07:28:06 Sky+ Subscription 22/07/11 - 21/08/11 £0.00 1 Pack 22/07/11 - 21/08/11 £19.50 Viewing Subscription Discounted 22/07/11 - 21/08/11 £9.75 CR Subtotal: £9.75

2011-07-18 07:26:12 Sky+ Subscription 22/06/11 - 21/07/11 £0.00 1 Pack 22/06/11 - 21/07/11 £19.50 Viewing Subscription Discounted 22/06/11 - 21/07/11 £9.75 CR Subtotal: £9.75

2011-07-18 07:25:43 1 Pack (New) 22/05/11 - 21/06/11 £19.50 Viewing Subscription Discounted (New) 22/05/11 - 21/06/11 £9.75 CR Sky+ Subscription 22/05/11 - 21/06/11 £0.00 1 Pack 22/05/11 - 21/06/11 £19.50 Credit for Cancellation of 1 Pack (New) 22/05/11 - 21/06/11 £19.50 CR 1 Pack (New) 13/05/11 - 21/05/11 £5.85 Viewing Subscription Discounted (New) 13/05/11 - 21/05/11 £2.93 CR Credit for Cancellation of 1 Pack (New) 13/05/11 - 21/05/11 £5.85 CR Subtotal: £6.82

2011-07-18 07:23:35 Your Current Payment Details are as follows: Payment Method: Credit Card Card Type: VISA Card Number: ************5766 Expiry Date: 08/12 Payment Due Date: 22nd of each month Update Payment Details

2011-06-21 20:35:18 Hi Carol, This customers c/c has declined at sky 5766 , can you provide another c/c to pay balance and add for future payments. Many thanks, Carol

2011-06-21 20:31:13 DISCOUNTED OFFER DECLINED REC 3091 C/C 5766

2011-06-09 10:52:59 offer declined rec 2774 (855766)

2010-10-27 09:14:43 PAIRED CARD TO SKY+ BOX ADDED SKY+ FACILITY

2010-09-01 11:31:37 HOST PAID ON 27/08/2010, REC 0544 , C/C 5788

2010-04-21 20:36:07 THIS CARD WAS SOLD TO LNB NOV 2009 FOR £100.00 ON ACCOUNT , ANNUAL HOST IS DUE NOV 2010

2009-11-10 16:51:29 paired card to box 9f0a04 0146227215 1053 set up cust cc 855766 and paid osb £39 package on variety £17.50 a month

2009-10-30 15:15:14 card out to lnb

2009-10-21 18:08:08 MYSKY GHEATHERLEY THORNE1

2009-10-21 18:07:29 Bill Dated: 08 October 2009 Select Historic Bills -Select Bill Date- 08 October 2009 08 September 2009 08 August 2009 08 July 2009 08 June 2009 08 May 2009 08 April 2009 08 March 2009 08 February 2009 08 January 2009 08 December 2008 08 November 2008 Amount owing from last month £0.00 Sky Subscriptions £38.50 Hide Bill Details Transaction Duration Description Value 22/10/2009 - 21/11/2009 Entertainment Pack with Movies Pack £38.50 Subtotal £38.50 Additional Products and Services £0.50 View Bill Details Date/Time Transaction Description Value 22/10/2009 Credit Card Admin Charge £0.50 Subtotal £0.50 Description Payment Status Amount Total Balance: £39.00 19/10/2009 Payment Received £39.00 CR 20/10/2009 Credit Card Reversal

2009-10-08 15:03:01 P4 card arrived 506 314 715

2009-05-13 12:58:24 Payment Method Changed Print Receipt Your monthly payment method has been changed. We'll send you a confirmation email shortly. Please print this receipt if you require a record of this transaction. Payment Method: Credit Card Card Type: VISA Card Holder's Name mrs g heatherley Card Number: ************0199 Expiry Date: 03/11 Payment Due Date: 22nd of each month Date and Time: 13 May 2009, 12:57 added cust c/c details to account (000199)

2009-05-13 12:57:02 Confirm Payment Print Receipt Your payment has been made, thank you. We'll send you a confirmation email shortly. Based on your current balance, your next subscription based payment to Sky will be £75.00 Following this, your basic cost is estimated at £37.5 . To avoid further problems with your account we suggest that you change to a continuous payment by credit card or Direct Debit. Your billing account has been reinstated. Please print this receipt if you require a record of this transaction Payment Amount: £38.00 Card Type: Visa Card Holder's Name: mrs g heatherley Card Number: ************0199 Expiry Date: 03/2011 Date and Time: 13 May 2009, 12:56 paid off osb £38 c/c (000199)

2009-05-13 12:53:52 Name: Mrs gabrielle heatherley Email Address: gh@post.alderney.ws Mobile Number: Username: GABRIELLEHEATHERLEY Password: ********* Date of Birth: 25 October 1973 Place of Birth: Secret Question: Mother's maiden name? Secret Answer: THORNE Viewing Card Number: 261602072 Parental Control Number: Third Party Marketing: no thorne1

2007-10-25 09:37:32 paid osb £121 with cust CC, added cust CC details (0199)

2007-05-22 16:55:06 OSB OF £37. LETTER DATED 03/05/2007

2007-05-16 10:39:48 OSB OF £78 paid with cust CC (0199). Viewing switched on. signals sent.

2007-05-15 09:25:22 CUST CC DETAILS(0199)DECLINED VIEWING SWITCHED OFF

2007-05-01 11:48:12 osb of £37.00. letter dated 21/04/2007

2006-11-07 10:51:10 paid osb of £73.37 with customers c/c details and added them to acc ending (0199)

2006-11-06 12:55:39 CUST C/C DECLINED FOR PAYMENT OF £73.37.

2006-11-02 15:49:27 osb of £73.37 on acc, letter dated 21/10/06

2006-09-29 15:16:49 Added cust cc to acc (1104)

2006-09-28 16:00:01 LISA: PAIRED + UPGRADED TO MOVIESWORLD

2006-09-07 13:46:41 KNOW STYLE AND 6 MONTH FREE SPORTS CARD OUT - AWAIT PAYMENT