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Contract Number 240007422738
Card Number 703 011 411
MultiRoom Number
First NameMR FRANK LOVES
Last NameBIGGINS
AddressPLOT 100
AddressTHE CHASE
AddressWICKFORD
Town / CityESSEX
PostcodeSS12 9EX
Telephone01268 612 565
Maiden NameMILES
Sky Passwordsky
Date of Birth1972-04-10 00:00:00
e-Mailfbiggins@post.alderney.ws
Sky Card Number703 011 411
Prev Sky Card Number395 569 288
Host Fee Paid2015-11-05 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2006-08-02 16:28:57
Modification Date2019-10-30 20:50:34
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Username260154521
MySky Passwordhotmail1
Contract StatusViewing Abroad



2019-08-20 11:48:34     You have successfully cancelled a Direct Debit with the following details: Transaction name: Cancel Direct Debit Account number: Business Current a/c - 09-01-28 08806038 Direct Debit number: 231 Payee name: SKY SUBSCRIBERS SERVICES LTD Their reference: 00240007422738 Start date: 05/03/2015 Last payment: 15/08/2019 Last amount: £22.00



2019-08-17 00:45:49     15/08/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £22.00



2019-08-11 20:41:34     Hello Frank, We have identified suspicious or incorrect data held on the account referenced above and/or links between this account and pirate activity. We take suspicions of fraud seriously and therefore your Sky TV services have been suspended with immediate effect. We also hereby give the required notice to confirm that your Sky TV services will be cancelled in 7 days. If you are a Sky Talk and Sky Broadband account holder, your Sky Talk and Sky Broadband (as relevant) are also immediately suspended and will be cancelled in 14 days. Should you require a transfer of the telephone and broadband services to another supplier, you must initiate your transfer in the next 14 days.



2019-07-15 12:42:28     15/07/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £30.06



2019-06-25 09:52:40     Offer - £22.00 for 18 months. A one-off £10 admin fee applies next month. Calendar made.



2019-06-17 12:18:54     17/06/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £24.90



2019-05-15 11:38:40     15/05/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £24.90



2019-04-16 10:44:26     15/04/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £24.90



2019-03-15 12:01:47     15/03/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £23.70



2019-02-15 16:08:00     15/02/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £23.70



2019-01-15 17:06:03     15/01/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £23.70



2018-12-17 18:14:19     17/12/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £23.70



2018-11-20 17:07:27     INVOICE PAID Invoice 12 Oct 2018 Invoice Number: 9963 23/10/2018 TRANSFER FROM 1/URBAN , ANDRE 2/SPOECKER WEG. REF: 0015 2242 696 0177356 £6,966.30



2018-11-15 19:41:28     15/11/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £24.51



2018-10-16 13:26:59     Removed sports channels as requested - 31 days. Nov £24.51, Dec £23.70 onward



2018-10-15 09:07:48     15/10/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £48.10



2018-10-12 08:11:06     INVOICE FOR 2018 TO 2019 SENT Invoice 12 Oct 2018 Invoice Number: 9963 To: Satfocus service@satfocus.de 11.00 Host fee 1st November 2018 to 1st November 2019 £100.00 PER ACCOUNT TOTAL £1100.00 611 884 206 Family Sports HD November 2018 £73.50 11.00 MONTHS 611 884 206 Family HD package December 2018 to end of October 2019 £459.80 616 044 848 Family Sports HD November 2018 £73.50 11.00 MONTHS 616 044 848 Family HD package December 2018 to end of October 2019 £41.80 PER MONTH TOTAL £459.80 759 494 586 Family Sports HD November 2018 £73.50 11.00 MONTHS 759 494 586 Family HD package December 2018 to end of October 2019 £41.80 PER MONTH TOTAL £459.80 618 929 947 Family Sports HD November 2018 £73.50 11.00 MONTHS 618 929 947 Family HD package December 2018 to end of October 2019 £41.80 PER MONTH TOTAL £459.80 618 112 528 Family Sports HD November 2018 £73.50 11.00 MONTHS 618 112 528 Family HD package December 2018 to end of October 2019 £41.80 MONTH TOTAL £459.80 701 226 748 Family Sports HD November 2018 £73.50 11.00 MONTHS 701 226 748 Family HD package December 2018 to end of October 2019 £41.80 PER MONTH TOTAL £459.80 701 460 321 Family Sports HD November 2018 £73.50 11.00 MONTHS 701 460 321 Family HD package December 2018 to end of October 2019 £41.80 PER MONTH TOTAL £459.80 703 011 411 Family Sports HD November 2018 £73.50 11.00 MONTHS 703 011 411 Family HD package December 2018 to end of October 2019 £41.80 PER MONTH TOTAL £459.80 703 012 104 Family Sports HD November 2018 £73.50 11.00 MONTHS 703 012 104 Family HD package December 2018 to end of October 2019 £41.80 PER MONTH TOTAL £459.80 703 014 563 Family Sports HD November 2018 £73.50 11.00 703 014 563 Family HD package December 2018 to end of October 2019 £41.80 PER MONTH TOTAL £459.80 617 173 083 Family Sports HD November 2018 £73.50 11.00 617 173 083 Family HD package December 2018 to end of October 2019 £41.80 PER MONTH TOTAL £459.80 Total £6966.30



2018-10-12 07:48:50     SATFOCUS WANT TO RENEW FOR ANOTHER YEAR BUT WANT SPORTS REMOVED BOARD TO REMOVE SPORTS WE WILL NO DOUBT GET CHARGED A FEE FOR THIS NEW INVOICE SENT



2018-09-17 15:27:47     17/09/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £48.10



2018-08-15 21:20:26     15/08/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £48.10



2018-07-17 11:03:55     17/07/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £48.10



2018-06-15 14:33:08     15/06/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £48.10



2018-05-16 19:37:25     16/05/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £48.10



2018-04-17 14:56:04     17/04/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £48.10



2018-03-19 09:48:17     15/03/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £46.80



2018-02-19 09:48:59     15/02/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £46.80



2018-01-17 14:22:11     17/01/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £46.80



2017-12-15 14:39:38     15/12/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £55.06



2017-11-23 10:09:44     Offer - 40% off for 18 months. Will start in January when other offer finishes. One-off £10 admin fee applies. £40.80pm. Calendar made.



2017-11-15 11:39:26     Banking info Paid a year upfront November 2018 - November 2019 Family + HD £459.80 FOR 11 MONTHS £41.80 /month



2017-11-15 11:38:39     15/11/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £29.20



2017-10-17 10:06:25     17/10/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £29.20



2017-10-12 08:56:08     INVOICE PAID 06/10/2017 TRANSFER FROM 1/URBAN , ANDRE 2/SPOECKER WEG. REF: 0015 2242 696 0113392 £10,538.00 £858.00 IS £71.50/MONTH FOR PACKAGE PLUS £100 HOST FEE



2017-09-25 17:09:48     SATFOCUS WISH TO RENEW ACCOUNT FOR ANOTHER YEAR Invoice 25 Sep 2017 Invoice Number: 9783 To: Satfocus service@satfocus.de 11.00 ANNUAL HOST FEE NOVEMBER 2017 TO NOVEMBER 2018 100.00 TOTAL 1100.00 703 011 411 616 044 848 703 014 563 701 226 748 703 012 104 618 112 528 617 173 083 618 929 947 611 884 206 617 498 415 701 460 321 Renewal - Family + Sports + HD : November 2017-November 2018 858.00 9438.00 Total £10538.00



2017-09-19 12:46:52     15/09/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £29.20



2017-08-18 16:49:53     16/08/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £29.20



2017-07-17 18:41:55     17/07/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £29.20



2017-06-15 20:49:52     15/06/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £29.20



2017-05-17 11:18:30     17/05/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £29.20



2017-04-19 19:32:54     19/04/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £29.20



2017-03-17 16:04:10     15/03/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £29.20



2017-02-16 13:53:07     15/02/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £27.30



2017-01-18 10:05:53     17/01/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £27.42



2016-12-23 10:15:58     Reactivated account with 60% off TV & 50% off HD for 12 months = £27.30 pm



2016-12-16 09:37:06     Cancelled account to reactivate in a week with maximum discount.



2016-12-15 11:19:50     15/12/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £66.75



2016-11-17 09:37:44     16/11/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £66.75



2016-10-17 13:56:57     17/10/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £52.75



2016-10-10 14:41:46     Invoice Number: 9426 - PAID Host fee. £100.00 Renewal of card 703 011 411 Family,Sports HD November 2016 to November 2017 £858



2016-09-28 12:04:38     Invoice Number: 9426 - Awaiting payment. Host fee. £100.00 Renewal of card 703 011 411 Family,Sports HD November 2016 to November 2017 £858



2016-09-15 11:58:06     15/09/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £52.75



2016-08-17 10:54:28     17/08/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £52.75



2016-07-15 10:53:25     15/07/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £52.75



2016-06-15 14:55:06     15/06/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £52.75



2016-05-17 09:39:09     17/05/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £52.75



2016-04-15 09:49:22     DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £52.75



2016-03-16 13:51:12     16/03/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £52.75



2016-02-17 09:34:17     17/02/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £43.75



2016-01-15 14:39:23     Offer - £14 off for 10 months



2016-01-15 12:50:42     15/01/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £61.75



2015-12-16 09:34:11     16/12/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £61.75



2015-12-04 11:03:19     Invoice Number: 8343 PAID Host fee. £100.00 Renewal of card 703 011 411 Family,Sports HD November 2015 to November 2016 £801.00



2015-11-17 09:31:18     17/11/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £56.91



2015-10-16 08:48:24     Offer £2.50 off TV for 12 months & £2.50 off HD for 6 months



2015-10-15 10:12:36     15/10/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £66.75



2015-10-02 10:46:27     Invoice Number: 8343 awaiting payment Renewal of card 703 011 411 Family,Sports HD November 2015 to November 2016 £801.00



2015-09-17 14:20:24     Sky say there are no discount offers at the moment. Calendarized for 1 month to try again.



2015-09-16 11:10:52     16/09/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £66.75



2015-08-21 13:19:52     17/08/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £59.35



2015-07-19 22:19:39     15/07/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £54.00



2015-07-17 15:37:50     15/07/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £54.00



2015-06-17 12:09:13     7/06/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £54.00



2015-05-22 13:10:04     15/05/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007422738, MANDATE NO 0231 £52.07



2015-03-02 14:48:47     old card : 619 333 958 new card: 703 011 411 HOST AND ONE YEAR SUBS DUE NOVEMBER 2015 box: 4F7002 03636333593 Family, Sports and HD - 50% off the sports pack for 6 months. HD is £5. 15th March £89.63 15 april £50.50 normal bill will be £62.75 Added Santander DD. Payment due date 15th each month. 09-01-28 08806038



2015-02-12 20:12:24     CARD SENT TO SATFOCUS AS A STOCK CARD LET IT GO INTO A BALANCE AS IT WILL ONLY BE A SMALL ONE AND WE MIGHT GET AN OFFER WHEN ANDRES WANTS IT ACTIVATED



2015-02-12 11:20:03     Replacement card arrived today. 395 569 288 > 703 011 411



2015-02-09 11:59:18     Reinstated on Original and reordered card, cleared balance for free. Dummy DD : 08 71 99, 34429728



2011-07-31 11:13:16     HOST DECLINED REC 4288 C/C 2839



2011-03-09 16:38:20     OSB £42.10 ON THIS ACC



2010-10-05 13:02:58     CHANGED ADDRESS FROM 24 SNOWDEN CLOSE BLACKPOOL FY1 5AZ ORBIT HAVE PASSED CARD TO NEW CLIENT SO HOST DUE NEXT YEAR REF CB PAIRED CARD ON STANDARD BOX ON SPORTS WORLD ADDED C.C 11 2839 WAS ON SKY WORLD SO GOT 20% OFF FOR 6 MONTHS AS THIS WAS CHEAPER THAN DOWN GRADE PIN 9288



2009-08-11 12:58:10     new p4 card 395 569 288



2008-09-02 12:43:52     £25 taken on the 14.07.2008 receipt 2129



2008-07-14 13:36:46     ADDED D.D 432638 RESENT SIGNALS



2007-11-17 10:00:53     CHANGED ADDRESS FROM 4E ST CATHERINES CLOSE. IM1 4HY. RESENT SIGNAL



2007-11-16 13:53:27     BOOKED SETANTA WITH CUST D/D (ENDS IN 2638)



2007-11-16 13:41:03     NEW ACTIVATION, ON FULL PACK, REPAIRED TO SKY PLUS, ACTIVATED RECORDING, ADDED CUST BANK DETAILS TO ACC FOR D/D (ENDS IN 2638)



2007-10-30 15:01:44     OB of £106, viewing is still active.



2007-10-09 16:53:54     FREE ACTIVATION



2007-10-08 10:41:12     replacement received



2007-09-27 13:55:28     Activated viewing - ordered replacement viewing card



2007-09-27 13:50:40     CHANGED ADDRESS FROM 10A BELL AVENUE SS129EX



2007-06-07 14:08:53     260154521 hotmail1 Paid OB of £91 with cust CC (0883) Couldnt add CC



2007-03-16 11:13:33     OB of £91, cust CC declined (0883)



2007-03-07 11:40:38     O/BALANCE OF £43.50 ON ACCOUNT - LETTER DATED 04/02/2007.



2006-10-05 10:01:01     Paired, activated recording. Up to 1A, added cust CC to ACC.



2006-08-11 14:54:14     CARD WAS ACTIVATED IN E.K - CARD NOT OUT TO CV SPAIN - AWAIT PAYMENT



2006-08-03 11:11:19     CARD OUT TO CV SPAIN - AWAITING ACTIVATION AND PAYMENT - KATIE