Transactions

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Contract Number 240007411913
Card Number 503 299 513
MultiRoom Number
First NameMRS Rebbeca & Steve
Last NameDORAN
Address3B LITE PLACE
AddressPARKSMEAD THE CHASE
AddressWICKFORD
Town / CityESSEX
PostcodeSS12 9EX
Telephone01268618767
Maiden NameTHORNHILL
Sky PasswordSKY
Date of Birth1976-06-17 00:00:00
e-Mailr.doran@post.alderney.ws
Sky Card Number503 299 513
Prev Sky Card Number259 750 537
Host Fee Paid2019-09-14 00:00:00
Host Fee Due2020-10-01 00:00:00
Create Date2006-07-27 16:29:54
Modification Date2020-01-08 12:16:32
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernamer.doran@post.alderney.ws
MySky Passwordkeyboard123
Contract StatusViewing Abroad



2019-11-28 12:27:43     27/11/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007411913, MANDATE NO 0578 £39.18



2019-11-27 13:57:07     The email address on the account was wrong so we have not received any emails from Sky. This account might be VA but we won't know until customer reports viewing off Account VA - reported viewing off 06/12



2019-11-13 10:39:58     November sub paid Your transaction was successful. Transaction ID : 6T520371N28655027 Copy Address verification service match : G Card verification value match : M Date and time : 11/13/2019 10:39:39 Transaction type : Sale Card number : •••••••••••••••7607 Card type : Visa/Visa Debit/Visa Electron Total amount charged : £87.80 (GBP)



2019-11-05 06:24:19     04/11/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007411913, MANDATE NO 0578 £47.00



2019-10-24 08:57:23     Changed billing date to the 27th



2019-10-16 11:48:41     October sub paid Your transaction was successful. Transaction ID : 1SX74951TW6663822 Copy Address verification service match : G Card verification value match : M Date and time : 10/16/2019 11:47:10 Transaction type : Sale Card number : •••••••••••••••7607 Card type : Visa/Visa Debit/Visa Electron Total amount charged : £87.80 (GBP)



2019-10-02 09:48:24     02/10/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007411913, MANDATE NO 0578 £47.00



2019-09-16 10:22:16     September sub paid Your transaction was successful. Transaction information Transaction ID 07252615E0918292D Date and time 16-Sep-2019 10:22:00 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX7607 Total £87.80 GBP



2019-09-02 19:35:35     02/09/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007411913, MANDATE NO 0578 £47.00



2019-09-02 16:33:35     host fee paid 29/08/2019 TRANSFER FROM ANDRE URBAN SPOECKER WEG 23. REF: 0015 2242 696 0238182 £120.00



2019-08-20 16:14:11     BILLING TOTAL DUE £47.00 Direct Debit payment date 2 September and onwards No email to say this will go off



2019-08-19 12:32:16     Customer's new CC 4857 1051 3016 7607 08/22 318



2019-08-16 12:18:22     August sub paid Your transaction was successful. Transaction information Transaction ID 30J48513KS442082S Date and time 16-Aug-2019 12:17:13 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8892 Total £87.80 GBP



2019-08-14 11:04:59     sent paypal invoice for £120 host fee Invoice no.: 0954 Invoice date: 14 Aug 2019 Due date: 14 Aug 2019 Amount due: £120.00



2019-08-14 09:51:06     THIS CARD IS LIKELY TO GO OFF I WILL SEND HOST INVOICE I WILL ALSO TELL SATFOCUS HOST FEE FROM NOW ON IS £120.00



2019-08-14 09:50:21     The customer with card # 503 299 513 wants to go on for another year. For this card you can send us the invoice please



2019-08-02 10:44:14     02/08/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007411913, MANDATE NO 0578 £47.00



2019-07-12 16:06:49     July sub paid Your transaction was successful. Transaction information Transaction ID 08H351225B950312V Date and time 12-Jul-2019 16:06:29 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8892 Total £87.80 GBP



2019-07-02 11:53:11     02/07/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007411913, MANDATE NO 0578 £47.00



2019-06-11 10:15:31     June sub paid Your transaction was successful. Transaction information Transaction ID 7JB861724E554584H Date and time 11-Jun-2019 10:15:32 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8892 Total £87.80 GBP



2019-06-03 15:07:40     03/06/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007411913, MANDATE NO 0578 £47.00



2019-05-13 11:47:17     May sub paid Your transaction was successful. Transaction information Transaction ID 4NB903868N5626314 Date and time 13-May-2019 11:46:57 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8892 Total £87.80 GBP



2019-05-02 10:24:56     02/05/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007411913, MANDATE NO 0578 £47.00



2019-04-15 08:44:12     April sub paid Your transaction was successful. Transaction information Transaction ID 4LG44702MJ1838529 Date and time 15-Apr-2019 08:43:51 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8892 Total £87.80 GBP



2019-04-08 08:48:59     our customer don't need all channels he pays at the moment. He only wants to pay for Sky Entertainment + HD Pack. Is it possible to change it in April and what is his price then for it ? The customer has card number 503 299 513. These are the following prices for the packages Entertainment £27.80 per month Box set £5.00 HD £5.00 If your customer wishes to downgrade the package let me know Sky require 31days notice to change package LOOKS LIKE THIS CUSTOMER WILL DG WE WILL BE CHARGED A FEE AS WE HAVE AN OFFER



2019-04-03 09:54:57     02/04/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007411913, MANDATE NO 0578 £47.00



2019-03-13 07:32:50     March sub paid Your transaction was successful. Transaction information Transaction ID 0J3928416S5465110 Date and time 13-Mar-2019 08:32:01 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8892 Total £84.80 GBP



2019-03-04 18:36:22     04/03/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007411913, MANDATE NO 0578 £44.00



2019-02-11 12:59:20     February sub paid Your transaction was successful. Transaction information Transaction ID 8NA29208BU032080C Date and time 11-Feb-2019 13:58:58 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8892 Total £84.80 GBP



2019-02-04 11:24:26     04/02/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007411913, MANDATE NO 0578 £44.00



2019-01-14 21:39:50     JANUARY SUB PAID Your transaction was successful. Transaction information Transaction ID 2UJ81979PK266354X Date and time 14-Jan-2019 22:39:30 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8892 Total £84.80 GBP



2019-01-04 14:18:14     02/01/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007411913, MANDATE NO 0578 £44.00



2018-12-17 09:29:19     December sub paid Your transaction was successful. Transaction information Transaction ID 7S708932T3886512W Date and time 17-Dec-2018 10:28:57 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8892 Total £84.80 GBP



2018-12-04 09:47:27     03/12/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007411913, MANDATE NO 0578 £44.00



2018-11-21 08:29:32     November sub paid Your transaction was successful. Transaction information Transaction ID 1J476461WV3049622 Date and time 21-Nov-2018 09:29:14 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8892 Total £84.80 GBP



2018-11-02 13:54:55     02/11/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007411913, MANDATE NO 0578 £58.65



2018-10-23 06:25:56     October sub paid Your transaction was successful. Transaction information Transaction ID 4UM43172WX976293B Date and time 23-Oct-2018 06:25:37 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8892 Total £84.80 GBP



2018-10-05 10:06:39     Offer - £38.00 pm for 18 months. I have removed Kids channels for a greater discount but if the customer complains reinstate as necessary (@£1). A one-off £10 admin fee applies next month. Calendar made.



2018-10-02 08:24:21     02/10/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007411913, MANDATE NO 0578 £33.40



2018-09-21 12:07:11     September sub paid Your transaction was successful. Transaction information Transaction ID 1H0782994E168730T Date and time 21-Sep-2018 12:06:46 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8892 Total £84.80 GBP



2018-09-19 13:42:47     host fee paid 18/09/2018 TRANSFER FROM 1/URBAN , ANDRE 2/SPOECKER WEG. REF: 0015 2242 696 0169913 £100.00



2018-09-06 11:46:25     Invoice 06 Sep 2018 Invoice Number: 9942 To: 503 299 513 service@satfocus.de From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 host fee 100.00 100.00 Delete Edit Total £100.00 12/09/2018 Satfocus emailed to say they are waiting on customer paying them



2018-09-04 09:57:08     04/09/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007411913, MANDATE NO 0578 £33.40



2018-08-23 13:45:04     INVOICE SENT FOR ANNUAL HOST FEE £100 23 Aug 2018 Invoice Number: 9935 THIS INVOICE WILL BE DELETED SATFOCUS WILL CONFIRM IF THE CUSTOMER WANTS TO CONTINUE AND IF SO I WILL SEND A NEW INVOICE



2018-08-23 07:35:14     August sub paid Your transaction was successful. Transaction information Transaction ID 45Y17608EJ430135F Date and time 23-Aug-2018 07:34:54 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8892 Total £84.80 GBP



2018-08-02 17:33:20     02/08/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007411913, MANDATE NO 0578 £33.40



2018-07-23 06:58:03     July sub paid Your transaction was successful. Transaction information Transaction ID 3J539088Y4639880A Date and time 23-Jul-2018 06:57:28 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8892 Total £84.80 GBP



2018-07-04 10:20:11     04/07/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007411913, MANDATE NO 0578 £33.40



2018-06-21 15:11:18     June sub paid Your transaction was successful. Transaction information Transaction ID 3JS72669GV845101Y Date and time 21-Jun-2018 15:10:54 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8892 Total £84.80 GBP



2018-06-04 14:18:42     04/06/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007411913, MANDATE NO 0578 £33.40



2018-05-23 12:09:23     May sub paid Your transaction was successful. Transaction information Transaction ID 6PG97805WG1513430 Date and time 23-May-2018 12:09:03 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8892 Total £84.80 GBP



2018-05-02 16:10:49     02/05/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007411913, MANDATE NO 0578 £33.40



2018-04-25 08:18:44     April sub paid Your transaction was successful. Transaction information Transaction ID 5TM295766A975632U Date and time 25-Apr-2018 08:18:07 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8892 Total £84.80 GBP



2018-04-05 11:45:12     05/04/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007411913, MANDATE NO 0578 £33.40



2018-03-21 11:21:37     March sub paid Your transaction was successful. Transaction information Transaction ID 14C26208EP0459830 Date and time 21-Mar-2018 12:21:06 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8892 Total £82.80 GBP



2018-03-05 14:28:25     02/03/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007411913, MANDATE NO 0578 £32.00



2018-02-22 08:50:24     Feb sub paid Your transaction was successful. Transaction information Transaction ID 48S63199MB652974X Date and time 22-Feb-2018 09:50:25 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8892 Total £80.80 GBP



2018-02-02 15:41:30     02/02/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007411913, MANDATE NO 0578 £32.00



2018-01-22 10:37:56     Jan sub Your transaction was successful. Transaction information Transaction ID 7FD89675AS195214R Date and time 22-Jan-2018 11:38:03 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8892 Total £80.80 GBP



2018-01-04 15:03:24     04/01/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007411913, MANDATE NO 0578 £31.97



2017-12-20 15:08:35     dec sub Your transaction was successful. Transaction information Transaction ID 37D04823RY0743735 Date and time 20-Dec-2017 16:08:07 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8892 Total £80.80 GBP



2017-12-05 10:01:04     04/12/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007411913, MANDATE NO 0578 £32.00



2017-11-23 14:57:59     nov sub Your transaction was successful. Transaction information Transaction ID 179683832U4821503 Date and time 23-Nov-2017 15:57:44 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8892 Total £80.80 GBP



2017-11-02 11:24:14     02/11/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007411913, MANDATE NO 0578 £32.00



2017-10-24 14:52:31     oct sub Your transaction was successful. Transaction information Transaction ID 4PV94608HU3663649 Date and time 24-Oct-2017 14:50:06 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8892 Total £80.80 GBP



2017-10-04 14:17:25     04/10/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007411913, MANDATE NO 0578 £32.00



2017-10-03 11:18:20     Offer - 60% off for 12 months = £32pm



2017-09-25 11:51:50     sept sub Your transaction was successful. Transaction information Transaction ID 3YB39399CS424093U Date and time 25-Sep-2017 11:48:54 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8892 Total £80.80 GBP



2017-09-20 15:13:51     Invoice 9758 paid via bank transfer. 14/09/2017 TRANSFER FROM 1/URBAN , ANDRE 2/SPOECKER WEG. REF: 0015 2242 696 0110054 £100.00



2017-09-06 09:24:14     04/09/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007411913, MANDATE NO 0578 £32.00



2017-09-01 08:41:05     AWAITING PAYMENT; Invoice 01 Sep 2017 Invoice Number: 9758 To: SatFocus service@satfocus.de From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Annual Sky card host fee - 503 299 513 100.00 100.00 Delete Edit Total £100.00



2017-08-23 16:36:11     aug sub Your transaction was successful. Transaction information Transaction ID 70C09519V5054371J Date and time 23-Aug-2017 16:30:35 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8892 Total £80.80 GBP



2017-08-04 14:06:13     02/08/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007411913, MANDATE NO 0578 £32.00



2017-07-24 12:54:20     july sub Your transaction was successful. Transaction information Transaction ID 1GS96477R18836205 Date and time 24-Jul-2017 12:52:13 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8892 Total £80.80 GBP



2017-07-04 19:37:21     04/07/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007411913, MANDATE NO 0578 £32.00



2017-06-25 10:25:45     JUNE SUB PAID Your transaction was successful. Transaction information Transaction ID 7VG85021WA1901417 Date and time 25-Jun-2017 10:24:05 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8892 Total £80.80 GBP



2017-06-02 21:22:33     02/06/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007411913, MANDATE NO 0578 £32.00



2017-05-24 14:17:43     may sub Your transaction was successful. Transaction information Transaction ID 12D81526HM603262C Date and time 24-May-2017 14:16:15 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8892 Total £80.80 GBP



2017-05-05 23:40:19     04/05/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007411913, MANDATE NO 0578 £32.00



2017-04-25 10:41:23     april sub Your transaction was successful. Transaction information Transaction ID 7K459445K0087935R Date and time 25-Apr-2017 10:39:52 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8892 Total £80.80 GBP



2017-04-06 02:35:08     04/04/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007411913, MANDATE NO 0578 £32.00



2017-03-26 23:17:11     MARCH SUB PAID Your transaction was successful. Transaction information Transaction ID 6TR37059E3010700S Date and time 26-Mar-2017 23:15:43 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8892 Total £80.80 GBP



2017-03-03 00:33:50     02/03/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007411913, MANDATE NO 0578 £32.00



2017-02-22 15:34:26     feb sub Your transaction was successful. Transaction information Transaction ID 17N91480SE9585249 Date and time 22-Feb-2017 16:33:14 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8892 Total £80.80 GBP



2017-02-02 09:24:19     02/02/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007411913, MANDATE NO 0578 £32.00



2017-01-23 13:54:12     jan sub Your transaction was successful. Transaction information Transaction ID 67P049242F719314R Date and time 23-Jan-2017 14:53:12 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8892 Total £80.80 GBP



2017-01-09 12:27:34     05/01/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240007411913, MANDATE NO 0578 £5.07



2016-12-25 20:53:58     CHECKED BILLING AS NO SKY PAYMENT CREDIT ON ACCOUNT Carried forward from previous bill Credit£26.93 My subscriptions 2 Jan - 1 Feb £32.00 Total due 2 Jan £5.07



2016-12-22 22:26:27     JENIS NOTE dec sub Your transaction was successful. Transaction information Transaction ID 8KW69312U0694931T Date and time 22-Dec-2016 23:25:05 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8892 Total £80.80 GBP



2016-11-25 07:17:51     NOVEMBER SUB PAID Your transaction was successful. Transaction information Transaction ID 1R170980YP244781W Date and time 25-Nov-2016 08:16:51 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX8892 Total £80.80 GBP



2016-11-16 15:39:46     Added Santander. 09 01 28 08806038



2016-11-02 21:23:52     BILLING AND OFFER INFO Total due 2 Oct £80.30 Total due 7 Nov £101.63 UPCOMING SUBS 02 December £32.30 02 January £32.30 02 February £32.30 CUSTOMERS CC ON ACCOUNT Your current payment details Payment method: Credit Card Card type: VISA Card number: ************8892 Expiry date: 08/2019 CALANDER TO ADD SANTANDER 15TH NOVEMBER ADMIN DONE TO TAKE MONTHLY SUBS 503 299 513 26th £80.08 " 4857 1051 3034 8892 08/19 NO CVC CALANDER DONE TO TRY FOR NEW OFFER NEXT YEAR MONTHLY PROFIT £48.50 YEARLY PROFIT £582.00



2016-11-02 10:56:53     Offer - 60% 0ff for 12 months = £32.00pm



2016-10-27 09:24:14     Cancelled account as requested by Steve so that he can reactivate with an offer



2016-10-05 10:18:09     host fee paid Dear 503 299 513 Satfocus Thank you for your payment of £ 100.00 towards Invoice Number 9339 04/10/2016 TRANSFER FROM URBAN , ANDRE SPOECKER WEG 23. REF: 0015 2242 696 0065122



2016-09-28 12:05:27     .



2016-09-09 15:56:23     New CC details for Sky subs added to account. 4857 1051 3034 8892 08/19



2016-09-01 13:47:18     Invoice 01 Sep 2016 Invoice Number: 9339 To: 503 299 513 Satfocus service@satfocus.de From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Annual host fee 100.00 100.00 Delete Edit Total £100.00



2015-10-08 12:21:47     Invoice Number: 8190 Paid Annual host fee October 2015 to October 2016 100.00



2015-09-30 20:23:02     Invoice 02 Oct 2015 Invoice Number: 8190 To: 503 299 513 SATFOCUS service@satfocus.de From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Annual host fee October 2015 to October 2016 100.00 100.00 Delete Edit Total £100.00



2014-10-21 11:36:49     INVOICE 6627 HAS BEEN PAID



2014-10-17 11:10:44     I HAVE DELETED INVOICE BELOW 6626 AS THIS HAS THE WRONG DATE ON IT NEW INVOICE CREATED Invoice 17 Oct 2014 Invoice Number: 6627 To: 503 299 513 SATFOCUS satfocus@gmx.de From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Invoice for host fee October 2014 to October 2015 100.00 100.00 Total £100.00



2014-10-17 10:46:10     Invoice 28 Sep 2012 Invoice Number: 6626 To: 503 299 513 SATFOCUS satfocus@gmx.de From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00



2014-09-01 10:24:48     Satfocus called to see when payment due date was on this card



2014-08-14 22:04:31     SEND INVOICE TO SATFOCUS FOR HOST FEE ONLY CUSTOMER PAYS THIS ACCOUNT SEND 1ST SEPTEMBER EVERY YEAR FOR £100 ONLY SEND THIS INVOICE ON ITS OWN NOT WITH THE OTHER CARDS DUE THIS MONTH



2014-08-14 16:42:27     added new cc 4337 0331 2116 5028 08/17



2013-10-11 15:46:56     Invoice Number: 4409 paid by bank transfer



2013-10-11 13:54:21     signed off invoice 2182 as none had signed it off when both cards were paid



2013-10-04 15:36:35     Invoice 04 Oct 2013 Invoice Number: 4409 To: 503 299 513 service@satfocus.de From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00



2012-11-13 10:19:58     WONT SIGN THIS INVOICE OFF AS SATFOCUS THINK THIS IS PAID BUT THEY PAID THE WRONG ONE I WILL SIGN INVOICE OFF WHEN THE OTHER CARD HAS BEEN PAID



2012-11-13 10:16:18     PAYMENT FOR THIS INVOICE HAS BEEN MIXED UP WITH ANOTHER INVOICE, THIS HAS BEEN PAID BY BANK TF 29/10/2012



2012-11-13 10:09:11     Hi, Did you receive the invoice ? Regards, Carol Hi Carol, no, we have nothing ! Can you send the invoice as attachment in a mail like this ? Regards Simone Hi, Please can you check your junk/spam box incase invoices are going straight there. Let me know. Regards, Carol



2012-11-09 12:01:49     Hello, this card is due to be shut down today as host is overdue. Please provide cc details or pay invoice to avoid this. Regards Charlotte



2012-10-24 21:21:17     INVOICE STILL NOT RECEIVED SO SENT AGAIN TO NEW EMAIL ADDRESS



2012-10-19 10:26:49     satfocus said customer still wants to continue with sky, send satfocus invoice again



2012-10-16 22:48:57     Satfocus have emailed back they are contacting their customer to see if they want to continue with sky



2012-10-14 00:10:29     The host on these cards are overdue, please provide cc details or state whether client would like to continue with sky or not.   Regards   Charlotte



2012-09-28 10:42:26     emailed invoice to satfocus



2012-08-24 12:04:46     Invoice 24 Aug 2012 Invoice Number: 2182 To: 503 299 513 SATFOCUS skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 503 299 513 100.00 100.00 Delete Edit Total £100.00



2012-08-24 12:01:27     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************1093 Expiry date: 08/2014



2011-12-20 14:04:31     5 months discount (MAY -SEP) TOTAL OFFERS DUE £122.40 TOTAL TAKEN £148.45 REFUND £26.05



2011-12-19 16:25:55     May statement - £7.55 (short by £44.45) June - £26 (short by £26) July - £26 (Short by £26) Aug - £26 (short by £26) Sep - £52.50 paid Oct - £52.50 paid Nov -£86.05 credit on account (£52.50 taken from it leaving £33.55 Current bill is £33.55 in credit meaning client will only pay £19.95 to make it £52.50 Nov -



2011-12-18 19:27:53     Email sent to office to check if offer was put back on for last 2 months before refund is done



2011-12-16 12:23:48     have you Refund the customer Fee for this Customer? Please confirm it. (card 503 299 513) SatFocus has paid the Customer Fee the 31.10.2011 Please upgrade the card with Box NDS 4F310A03746318199 SKY Part Code 14 221 name DRX890-C 16C118C374631819 World package + HD



2011-11-09 14:08:59     offer being applied for last 2 months by Sky



2011-11-09 10:55:48     £26.00 REFUNDED AS OFFER ONLY RAN FOR 4 ,MONTHS REC 2392 C/C 1093



2011-11-09 10:48:30     Hi Andre, I apologise for the delay in this refund , it was only done om 07/11/2011. The proforma for this card was sent to you on 13/09/2011 , do you wish me to send it again ? I do send you notice 2 months before when any money is due , with this ongoing problem with sky collecting the wrong amounts each month , it has been difficult to keep up and i can only hope that this will be resolved soon. The customer for this card 503 299 513 wrong amounts have been debited from May until October , sky had sent us a letter to say £26.00 was short again on 02/10/2011 and when i have checked the account to-day your customer has infact paid in full £52.50, i will refund this £26.00 today. I hope sky have now resolved all payment issues as this has been a headache for us to deal with , please send my apologies to your customer. Regards, Carol



2011-11-09 10:39:13     SKY STATEMENT FOR BILL WITH FIRST DISCOUNT Statement date: 19/05/11 Print CSV PDF Payment received for your last bill, thank you. Amount owing from last bill £0.00 Sky TV £7.55 Billing Period Charges Discounts Sky World 02/06/11 - 01/07/11 £52.00 Viewing Subscription Discounted 02/06/11 - 01/07/11 £26.00 CR Credit for Cancellation of Sky World 11/05/11 - 01/06/11 £36.90 CR Sky World 11/05/11 - 01/06/11 £36.90 Viewing Subscription Discounted 11/05/11 - 01/06/11 £18.45 CR Sky TV total: £7.55 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 02/06/11 - 02/06/11 £0.50 Additional Charges total: £0.50 Payment due on 02/06/11 £8.05 Payment Received 30/05/11 £8.05 CR Account balance £0.00



2011-11-09 10:38:10     CURRENT BILL SHOWING NO DISCOUNT Current billPrevious bills Charges on next bill 18 September 2011 19 August 2011 19 July 2011 18 June 2011 19 May 2011 18 April 2011 19 March 2011 16 February 2011 19 January 2011 19 December 2010 18 November 2010 Statement date: 18/09/11 Print CSV PDF Payment received for your last bill, thank you. Amount owing from last bill £0.00 Sky TV £52.00 Billing Period Charges Discounts Sky World 02/10/11 - 01/11/11 £52.00 Sky TV total: £52.00 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 02/10/11 - 02/10/11 £0.50 Additional Charges total: £0.50 Payment due on 02/10/11 £52.50 Payment Received 29/09/11 £52.50 CR Account balance £0.00



2011-11-09 10:37:28     THIS OFFER ONLY SEEMS TO HAVE RUN FOR 4 MONTHS AS FULL PAYMENT WAS TAKEN ON 29/09/2011 WE WILL HAVE TO REFUND £26.00 AS OFFER NOW COMPLETE



2011-11-09 10:22:32     THIS HOST WAS TAKEN DIRECT FROM CUSTOMER AND SATFOCUS PAY US DIRECT , HOST THEREFORE REFUNDED REC 2391 C/C 1093



2011-11-03 13:19:21     NOV OFFER TAKEN rec 2249 cc 1093



2011-10-11 14:59:26     Hi Andre, I apologise for this host been taken from your customers c/c ,we have a new member of staff who took this payment not knowing that we invoice you.Would you like me to refund and you can do a bank T/F ? Please advise, Regards, Carol



2011-10-07 15:49:01     HOST FEE PAID REC NUM 1558



2011-10-05 16:53:04     october offer taken. rec 1452. c/c 1093



2011-09-14 10:01:31     Hi Andre, Your customer pays sky on 2nd of each month , sky had taken August and September £26.00 short, yesterdays payment of £52.00 was this shortfall for 2 months.Sky have informed us that they are having some problems collecting payments for the correct amount , they are working on this and hope to have this rectified soon , meantime your customer may have 2 payments for £26.00 instead of 1 for £52.00, and this will be debited around 2nd/month. Hope this explaination helps your customer understand. Regards, Carol



2011-09-14 10:00:32     Hello Carol, my Customer has a question about Sky card 503 299 513. Regards André



2011-09-13 13:37:42     Invoice for annual host fee sent to Satfocus



2011-09-13 13:34:57     Payment Method Changed Print Receipt Your monthly payment method has been changed. We'll send you a confirmation email shortly. Information Please print this receipt if you require a record of this transaction. Payment Method: Credit Card Card Type: Visa Card Holder's Name MR R DORAN Card Number: ************1093 Expiry Date: 08/2014 Date and Time: 13 September 2011, 13:34 NEW C/C DETAILS ADDED



2011-09-13 13:31:44     Statement date: 19/08/11 Payment received for your last bill, thank you. Amount owing from last bill £0.00 Sky TV £26.00 Billing Period Charges Discounts Sky World 02/09/11 - 01/10/11 £52.00 Viewing Subscription Discounted 02/09/11 - 01/10/11 £26.00 CR Sky TV total: £26.00 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 02/09/11 - 02/09/11 £0.50 Additional Charges total: £0.50 Payment due on 02/09/11 £26.50 Payment Received 30/08/11 £26.50 CR Account balance £0.00



2011-09-13 12:28:48     SATFOCUS EMAILED NEW C/C DETAILS , AUG AND SEP OFFER PAID REC 846 C/C 1093



2011-09-08 10:52:50     offer declined rec 682 cc 3684



2011-07-26 13:50:03     2ND OFFER TAKEN £26 REC NUM 4107 CC 3684



2011-06-17 14:25:50     Your Current Payment Details are as follows: Payment Method: Credit Card Card Type: VISA Card Number: ************3684 Expiry Date: 08/11 Payment Due Date: 2nd of each month Update Payment Details



2011-06-17 14:25:07     Sky World 02/06/11 - 01/07/11 £52.00 Viewing Subscription Discounted 02/06/11 - 01/07/11 £26.00 CR Credit for Cancellation of Sky World 11/05/11 - 01/06/11 £36.90 CR Sky World 11/05/11 - 01/06/11 £36.90 Viewing Subscription Discounted 11/05/11 - 01/06/11 £18.45 CR Subtotal: £7.55 Packages: £7.55 Additional chargesOpenCredit Card Admin Charge 02/06/11 - 02/06/11 £0.50 Subtotal: £0.50 Admin charges: £0.50



2011-06-10 15:42:56     offer taken rec 2821 (543684)



2010-11-03 11:34:37     £100.00 BANK TRANSFER FOR HOST FEE



2010-10-22 16:28:38     Invoice sent to Axel 23/09/2010



2010-09-09 17:22:02     ANNUAL HOST DUE EMAIL TO JANE FOR INVOICE TO FORWARD TO SATFOCUS FOR HOST PAYMENT



2010-06-15 13:45:55     pin 9513



2010-06-15 13:45:04     pin 9513



2010-03-22 11:02:47     paid osb £49 by c.c 54 3684 added same



2010-03-17 11:13:59     There is an overdue debt on your billing account, please pay off the following amount immediately £49.00



2010-02-08 12:41:41     MY SKY Username REBBECA.DORAN Password thornhill12 Email 259750537@mailtube.tv Date of birth 17/06/1978 Place of Birth london Security question Mother's maiden name? Answer to security question thornhill



2009-11-02 11:39:29     paired card ver - 9f0a03 ser-0103949370 on full pack added cc (583104) pin no - 0537



2009-10-16 10:30:30     CARD SENT TO SAT FOCUS



2009-10-15 16:22:39     Forced action signal sent- Card active



2009-10-12 14:54:06     account active due £0.00



2009-10-09 11:08:20     P4 CARD 503 299 513



2007-05-01 15:18:01     paid £37 of osb to get viewing switched back on. also had changed to bbc london



2007-05-01 15:00:45     signals sent for change to bbc london.



2007-05-01 11:18:57     O/BALANCE OF £78 ON ACCOUNT - LETTER DATED 18/04/2007.



2007-04-12 12:00:15     O/BALANCE OF £37 ON ACCOUNT - LETTER DATED 02/04/2007.



2006-12-19 09:20:53     Package changed to moviesworld package.



2006-11-28 10:29:26     Added new cust c/c details (2013)



2006-11-22 09:52:35     cant downgrade till 2nd dec.



2006-11-02 14:42:44     Repaired, added cust c/c details to acc (4056)



2006-07-28 13:55:29     CARD OUT TO CV SPAIN TO BE ACTIVATED - AWAIT PAYMENT



2006-07-27 16:30:20     Package is on VARIETY, KIDS and sports mix. Sports is free for 6 months from activation date.