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Contract Number 240007412796
Card Number 541 121 430
MultiRoom Number
First NameMRS VICKY & STEVE
Last NameBETTRIDGE
Address4 NESS VIEW
AddressPARKSMEAD THE CHASE
AddressWICKFORD
Town / CityESSEX
PostcodeSS12 9EX
Telephone01268 615 645
Maiden NameCLAUDE
Sky PasswordBARRY
Date of Birth1970-11-10 00:00:00
e-Mail
Sky Card Number541 121 430
Prev Sky Card Number517 100 285
Host Fee Paid2017-01-30 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2006-07-19 09:00:36
Modification Date2019-01-16 01:38:07
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky UsernameVICKSTER5
MySky Passwordelephant1
Contract StatusOutstanding Balance



2018-09-05 14:51:52     added dummy dd since we couldnt cancel



2018-09-04 17:05:16     sif want to cancel this account but i have let them know that it is in contract until december



2018-08-20 10:12:33     Hi, The sports are already on this account, can you confirm box details and i can repair the card to the box and see if that works? Jeni



2018-06-28 11:35:07     Added HD Order Complete Thank you for upgrading your Sky TV package.



2018-06-25 14:18:23     added entertainment chaanels + box sets



2018-06-25 14:06:24     added sports



2018-02-05 21:11:56     2018 HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 3GC469679R226080D Date and time 05-Feb-2018 22:12:37 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2706 Total £120.00 GBP



2018-02-05 21:09:53     ACTIVE ACCOUNT Payment received 02 Feb -£22.00 DD AT SKY Payment method: Direct Debit Account holders name: VICKY BETTRIDGE Account number: ****4241 Sort code: ****40



2017-11-24 11:23:49     Downgraded to original as per SIF request



2017-03-20 13:14:32     Upgraded to Family + Sports + HD as per SIF request.



2017-01-30 12:04:33     Your transaction was successful. Transaction information Transaction ID 1WD43077GU238404K Date and time 30-Jan-2017 13:02:18 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2706 Total £120.00 GBP



2016-12-05 09:56:14     Downgraded to Original only as per SIF's request.



2016-06-27 19:36:48     Invoice 27 Jun 2016 Invoice Number: 9178 To: 541 121 430 SIF 1.00 2016 HOST FEE 120.00 120.00 Delete Edit Total £120.00 HOST FEE PAIDYour transaction was successful. Transaction information Transaction ID 5VW05708FB541190L Date and time 27-Jun-2016 19:33:52 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2706 Total £120.00 GBP



2016-06-27 02:57:33     TASK FOR TOMORROW TO TAKE HOST FEE



2016-06-27 02:49:23     ACTIVE ACCOUNT 2 Jul - 1 Aug A month in advance Variety with Sports HD£71.50 Free items Total £71.50 Total due 2 Jul £71.50 DD AT SKY Your current payment details Payment method: Direct Debit Account holder name: VICKY BETTRIDGE Sort code: **-**-40 Account number: ******41



2016-04-26 15:33:46     Changed payment details to d/d - A/c 60404241, Sort 205740



2016-04-05 15:19:27     Paid OSB of £55.80 with client's CC. 4539 7866 5267 2706 04/18 868



2016-03-07 12:26:44     paid osb with cc below added same Set up continuous payment → 2 Pay £67.05 → 3 Success You have successfully reactivated your blocked services You can start watching Sky TV again within a few minutes although this may take up to 4 hours



2016-02-03 15:30:06     Paid OSB of £65.26 with client's CC. 4539 7866 5267 2706 04/18 868



2016-01-19 15:39:05     2 Jan - 1 Feb A month in advance Variety with Sports HD£66.75 Free items Total £66.75 Last month's changes Adjustments for changes you've made £11.25 Additional charges £0.50 Total due 2 Jan £78.50 Payment method: Credit Card Card type: VISA Card number: ************2706 Expiry date: 04/2018



2016-01-04 11:58:24     You have successfully reactivated your blocked services Paid off OSB £78.50 4539 7866 5267 2706 04/18 868 added same



2015-11-17 16:06:39     paid osb with 4539 7866 5267 2706 Exp 04/18 cvc 868 added same



2015-11-17 11:17:13     osb £66.25



2015-01-30 11:21:51     Your transaction was successful. Transaction information Transaction ID 0RX816310J8053717 . Date and time 30-Jan-2015 12:22:16 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX6657 . Total £120.00 GBP



2015-01-27 10:36:50     4973 5599 2984 6657 06/17 183 Invoice 27 Jan 2015 Invoice Number: 6973 To: 541 121 430 SIF skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2015-01-27 10:34:45     2 Feb - 1 March Variety with Sports HD £62.75 Additional charges £0.50  Total due 2 Feb £63.25 Your current payment details Payment method: Credit Card Card type: VISA Card number: ************6657 Expiry date: 06/2017



2015-01-06 14:10:11     paid osb £63.25 with cc 4973 5599 2984 6657 06/17 cvc 183 added same



2015-01-06 14:01:18     sif emailed osm call to upgrade 4973 5599 2984 6657 06/17 cvc 183



2014-01-29 12:25:33     Your transaction was successful. Transaction information Transaction ID 9NB325306R4308939 . Date and time 29-Jan-2014 12:50:35 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX1923 . Total £120.00 GBP



2014-01-21 14:14:37     Invoice 21 Jan 2014 Invoice Number: 5102 To: 541 121 430 sif skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2013-10-11 11:01:06     Your transaction was successful. Transaction information Transaction ID 4SE50033U77625326 Date and time 11-Oct-2013 10:51:01 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX1923 Total £59.25 GBP



2013-10-11 10:59:45     Invoice 11 Oct 2013 Invoice Number: 4461 To: 541 121 430 sif skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky card deposit 59.25 59.25 Delete Edit Total £59.25



2013-10-11 10:58:23     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************1923 Expiry date: 12/2014



2013-10-11 10:56:36     Billing Period Charges Entertainment Extra with Sports HD 02 Oct - 01 Nov £59.25 Viewing Subscription Discounted 02 Oct - 01 Nov - £9.80 Yours at no extra cost Sky TV total: £49.45 Additional Charges Show£0.50 Payment due on 02 Oct £49.95 Payment Received 02 Oct - £49.95 Account balance £0.00



2013-08-26 14:21:44     got 20% off for 9 months



2013-03-29 16:11:01     got signals resent



2013-03-29 12:32:54     called up and got channels reinstated, also got 1/2 price sports for 3 months



2013-03-26 12:58:37     Paid off OSB of £68.25 with cust CC (551923) and added details to the acc.



2013-03-26 12:50:01     HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 4FV59472JB894320L . Date and time 26-Mar-2013 13:48:50 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX1923 . Total £120.00 GBP



2013-03-26 12:40:56     4973 5599 6455 1923     Exp 12/14  cvc 346   Can you get the viewing back on please and confirm the osb.  



2013-03-26 12:39:09     Invoice 26 Mar 2013 Invoice Number: 2970 To: 541 121 430 SIF skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total   3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total



2013-03-25 10:47:33     Payment due on 02/10/12 £68.25 Credit Card Declined 30/09/12 £68.25 Payment Received 29/09/12 £68.25 CR



2013-03-22 09:38:01     SIF GOT IT TOUCH ABOUT THIS CARD There is an osb of £68.25. The £120 host fee is overdue and the monthly bill is £68.25. Please advise. Regards Charlotte



2013-01-17 17:00:59     HOST FEE DUE DATE WAS 12-04-2013



2013-01-17 16:59:35     OSB £68.25



2012-04-20 10:24:39     cc on acc (1131)



2012-04-20 10:24:16     Hello, The accout was at a blocked status as the credit card details were not adding properly. I have now added the clients credit card details and channels should come on in the next 24 hours. The client will be billed from 20th April to 1st June therefore will be a higher bill that usual, the next bill will be on the 2nd of June. Thankyou, Charlotte



2012-04-17 11:41:33     payment details not saving on this account, viewing is not on



2012-04-17 11:32:02     I have had signals resent again and sky have given me a procedure to get client to try as the account is all actived at there end



2012-04-16 13:55:48     readded cc Payment Method: Credit Card Card Type: Visa Card Holder's Name mrs v betteridge Card Number: ************1131 Expiry Date: 10/2012 Date and Time: 16 April 2012, 13:55



2012-04-13 16:09:02     paid osb £55.50 with cust cc added same 811131



2012-04-13 15:56:47     There is an ob of £55.50. Please advsise. Charlotte



2012-04-12 09:42:12     invoice 1200 paid



2012-03-23 12:06:25     PUT ON LIST FOR GUY AT SKY TO CANCEL



2012-02-10 11:22:17     Invoice 10 Feb 2012 Invoice Number: 1200 To: Anne and Mike Gallimore annegallimore@hotmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 541 121 430 100.00 100.00 Delete Edit Total £100.00



2012-02-09 11:43:52     emailed sif to get cust email for invoice



2011-10-28 13:45:37     £44.66 OFFER TAKEN REC 2060 C/C 1131 OFFER NOW COMPLETE ADDED TO OFFERS 4 FOR INFORMATION PURPOSE ONLY



2011-10-28 13:42:11     DISCOUNT INFO OFFER STARTED 29/04/2011, £14.92 SHORT , 29/05 , 29,06, 29/07, 29/08, £8.95 / MONTH SHORT 29/09/2011 £2.89 SHORT BALANCE DUE £44.66 AS £8.95 WAS PAID IN JUNE



2011-10-28 13:34:10     Statement date: 18/04/11 Print CSV PDF Understanding your bill Sky+ HD PackGood news. From 1 September 2011, a single HD fee of £10.25 will now cover your whole home. This means that any Sky+ HD box with a multiroom subscription will now show stunning HD. If you currently pay more than one HD fee then this will automatically reduce, saving you at least £120 each year. Payment received for your last bill, thank you. Amount owing from last bill £0.00 Sky TV £43.56 Billing Period Charges Discounts ESPN 02/05/11 - 13/05/11 £3.48 Entertainment Pack with Sports Pack HD 02/05/11 - 01/06/11 £55.00 Viewing Subscription Discounted 02/05/11 - 01/06/11 £8.95 CR Sky+ Subscription 02/05/11 - 01/06/11 £0.00 Entertainment Pack with Sports Pack 12/04/11 - 01/05/11 £29.83 Viewing Subscription Discounted 12/04/11 - 01/05/11 £5.97 CR Credit for Cancellation of Entertainment Pack with Sports Pack 12/04/11 - 01/05/11 £29.83 CR Sky TV total: £43.56 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 02/05/11 - 02/05/11 £0.50 Additional Charges total: £0.50 Payment due on 02/05/11 £44.06 Payment Received 29/04/11 £44.06 CR Account balance £0.00 Current Payment Details Your Current Payment Details are as follows: Payment Method: Credit Card Card Type: VISA Card Number: **********811131 Expiry Date: 10/2012 Payment Due Date: 2nd of each month



2011-10-24 17:05:54     Billing Period Charges Discounts Sky+ Subscription 02/10/11 - 01/11/11 £0.00 Entertainment Pack with Sports Pack HD 02/10/11 - 01/11/11 £55.00 Viewing Subscription Discounted 02/10/11 - 11/10/11 £2.89 CR Sky TV total: £52.11 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 02/10/11 - 02/10/11 £0.50 Additional Charges total: £0.50 Payment due on 02/10/11 £52.61 Payment Received 29/09/11 £52.61CR Account balance £0.00 no offer for oct Sky TV £46.05 Billing Period Charges Discounts Sky+ Subscription 02/09/11 - 01/10/11 £0.00 Entertainment Pack with Sports Pack HD 02/09/11 - 01/10/11 £55.00 Viewing Subscription Discounted 02/09/11 - 01/10/11 £8.95 CR Sky TV total: £46.05 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 02/09/11 - 02/09/11 £0.50 Additional Charges total: £0.50 Payment due on 02/09/11 £46.55 Payment Received 30/08/11 £46.55CR Account balance £0.00



2011-06-07 12:08:33     MY SKY Username VICKSTER5 Password elephant1 Date of birth 10/08/1970 Security question MMN Answer to security question claude Offer taken rec 2721 (811131) pdd 2nd



2011-04-12 17:25:30     kept package full sports pack and got a 20% off for 6 months offer



2011-04-12 17:21:55     cancelled espn 31 days notice from today



2011-04-12 17:17:23     Repaired to new HD box on Variety, news and events, knowledge & Sky sports SYSF26.09 4F3107 0362918815



2011-04-12 17:10:45     Host fee taken rec 2099 (811131)



2011-04-08 08:49:12     THIS CARD WAS SENT TO SIF , ALL FEES DUE ON ACTIVATION



2011-04-05 09:56:19     this card was sent to Spain with Leanne for sale



2011-03-31 09:41:27     new 541 121 430 Previous Card 259 925 006 .



2011-03-28 11:44:05     Admin taken rec 1968 (307489)



2011-03-28 10:53:25     admin DECLINED for cancelation rec 1967 (307489)



2011-03-28 10:49:44     reordered card as client wants to cancel change payment details HD ON THIS



2011-02-17 12:29:08     Paid off OSB £64.50 Added new cc details to acc.Reinstated acc.



2010-07-01 08:12:43     £100 host paid 9245



2010-05-10 15:13:07     REPAIRED HD BOX



2010-03-08 09:50:39     booked espn



2010-03-08 09:45:26     resent signals



2010-03-01 11:38:06     Sent a text to client asking him to call to find out the OSM



2010-03-01 11:34:45     0 Balance



2010-03-01 09:48:59     vickster5 elephant1



2010-01-27 14:52:00     End usered number 0034 620 951 707



2010-01-19 09:34:02     P4 card arrived 517 100 285



2009-09-11 15:40:53     host fee paid £125 6125 end user Add address details to Satclick too - Mr. Chris. McGrath Edif. Lerez 4 - 3 Guadalamina Alta 29670 St. Pedro de Alcantera Malaga Spain 620 951 705 4106 2603 4964 7011 05/12 428,



2009-09-11 15:39:19     resent signals pin no - 5006



2007-11-02 11:16:39     paid osb £100 to sky with cust CC, added cust CC details (7011) resent signals for setanta



2007-10-27 09:57:53     booked Setanta with cust c/c (7011)



2007-02-17 10:27:55     PREM PLUS SEASON TICKET BOOKED WITH CUST C/C (0015) - £30.



2007-02-17 10:25:14     CARD PAIRED, RECORDING FACILITIES & HD SERVICES ACTIVATED.



2006-10-18 16:04:59     Upgraded to sports pack



2006-10-11 14:49:47     CUSTOMERS C/C DETAILS(0015) ADDED TO ACCOUNT. CARD PAIRED. CANGED TO SPORTSWORLD PACKAGE.



2006-07-20 14:09:42     CARD OUT TO CV SPAIN TO BE ACTIVATED AWAIT PAYMENT