Transactions

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Contract Number 240007416169
Card Number 441 407 962
MultiRoom Number
First NameMR Roger
Last NameWATERMAN
Address209, TreeRiver
AddressSt. Annes house
AddressVictoria st
Town / CityAlderney
PostcodeGY9 3UF
Telephone01759 722558
Maiden NameHILL
Sky PasswordSky ( Christian name - ROGER)
Date of Birth1968-10-02 00:00:00
e-Mailrogerwaterman12@post.alderney.ws
Sky Card Number441 407 962
Prev Sky Card Number259 524 213
Host Fee Paid2015-08-17 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2006-07-02 11:12:59
Modification Date2016-08-07 23:58:24
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number4270092
MySky Usernameroger.waterman12
MySky Passwordstrawberry
Contract StatusOutstanding Balance



2016-08-07 23:55:26     Bills & payments Because you don't have an active Sky subscription, there's no current bill to display. OB SINCE APRIL 2016 Total due 14 Apr £76.05 Payment Received - £76.05 14 Apr Credit Card Declined £76.05 15 Apr What you still owe £76.05 IF CUSTOMER RETURNS DO NOR REACTIVATE WITHOUT FIRST TAKINH HOST FEE DUE 01/10/2016



2015-09-07 09:59:49     04/09/2015 CARD PAYMENT TO BT SALES 2.,15.00 GBP ON 28-08-2015 £15.00



2015-09-02 10:36:12     INVOICE 7960 REFUNDED AS CUSTOMER COULD NOT GET HD AS REQUESTED Transaction Details Refund (Unique Transaction ID: 8YM334076L7670534) View the related 0VY305857A0491432 Original Transaction Date Type Status Details Gross Fee Net 28 Aug 2015 Payment from RefundedYou have refunded this payment in full.You have refunded this payment in full. Details £356.00 GBP -£6.96 GBP £349.04 GBP Related Transaction Date Type Status Details Gross Fee Net 2 Sep 2015 Refund Completed ... -£356.00 GBP £6.76 GBP -£349.24 GBP Sent to: Total amount: -£356.00 GBP Fee amount: £6.76 GBP Net amount: -£349.24 GBP Invoice ID: 7960 Date: 2 Sep 2015 Time: 10:29:28 BST Status: Completed Subject: You have sent £356.00 GBP to with PayPal Note: Customer cancelled order



2015-09-01 10:15:43     BT managed to cancel the account as it hadn't gone active yet.



2015-08-29 10:58:44     BT said the account isn't fully active yet! The operator said she would try to complete it herself and if not pass the task onto a supervisor.



2015-08-28 14:42:41     Added BT Sports HD to the account. Paid £15 activation fee. Order date 28/08/2015 Order number BTCZZA004004172080 Account number: GB15382067 rogerwaterman12@post.alderney.ws strawberry1 Invoice 28 Aug 2015 Invoice Number: 7960 To: 441 407 962 TSW skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email:skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 BT SPORTS HD FOR ONE YEAR AUGUST 2015 TO AUGUST 2016 356.00 356.00 Total £356.00 Your transaction was successful. Transaction information Transaction ID 0VY305857A0491432 Date and time 28-Aug-2015 14:02:45 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0357 Total £356.00 GBP



2015-08-28 13:45:11     Invoice 28 Aug 2015 Invoice Number: 7960 To: 441 407 962 TSW skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 BT SPORTS HD FOR ONE YEAR AUGUST 2015 TO AUGUST 2016 356.00 356.00 Delete Edit Total £356.00



2015-08-28 13:38:09     Hi, Please add BT sports HD to this card. Charge 356GBP for a year upfront from cc 4462 7493 7535 0357 6/18 498



2015-08-17 13:39:23     Your transaction was successful. Transaction information Transaction ID 7PE982417R723124G Date and time 17-Aug-2015 13:38:52 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0340 Total £120.00 GBP



2015-07-07 12:28:34     4462 7493 7535 0340 9/16 752 Invoice 07 Jul 2015 Invoice Number: 7784 To: 441 407 962 TSW skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2015-07-07 12:26:20     14 Jul - 13 Aug A month in advance Family with Sports & Movies HD - including discounts £51.07 Additional charges £0.50 Total due 14 Jul £51.57 Card type: VISA Card number: ************0340 Expiry date: 09/2016



2014-12-19 12:07:25     Your transaction was successful. Transaction information Transaction ID 9FJ871103E5496000 Date and time 19-Dec-2014 13:07:05 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0340 Total £120.00 GBP



2014-12-19 12:03:44     Invoice 19 Dec 2014 Invoice Number: 6891 To: 441 407 962 TSW skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Annual Host Fee 120.00 120.00 Delete Edit Total £120.00



2014-12-19 12:02:43     Hi, This client has now been in touch as his sky is gone off. I explained the reason and he would like you to reactivate him please with the new cc below. Please take your fee, reactivate on full & HD and also activate sports5. 4462 7493 7535 0340 9/16 752 Thanks Grace Reinstated account on rolling 30 day contract with full pack. Was given discount for 10 months. 14th January :£89.15 February : £48.65 for 10 months



2014-12-17 11:11:35     HOST FEE WAS DUE 01/10/2014



2014-11-17 10:31:22     Cancelled at Sky, Reason given : travelling abroad for a few months. Final bill on the 14th of December: £11.99



2014-11-15 23:08:19     441 407 962 if no word back about host fee cancel down card MALE TASK Mon, 24 November, CALANDER MESSAGE



2014-11-15 23:05:39     Hi Grace, This cards host fee was due October can you please supply CC for payment. The CC at sky is 0340 Thanks. Carol



2014-11-15 22:53:06     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************0340 Expiry date: 09/2016



2014-11-15 22:48:52     Total due 14 Nov £71.75 Payment Received - £71.75 14 Nov What you still owe £0.00



2014-08-26 11:08:48     Hi, This cards host fee was due this month, but payment details previously declined so we will require new ones for the host fee and deposit, Regards, Holly



2014-03-18 13:14:52     Check your information Some of your information may be missing or incomplete. Please check the following items: 15007 - Gateway decline: Your card issuer, not PayPal, declined this transaction because the card has expired. Ask your buyer for another card.



2014-03-18 13:06:13     Invoice 18 Mar 2014 Invoice Number: 5428 To: 441 407 962 skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 sky card deposit 68.75 68.75 Delete Edit Total £68.75



2014-03-18 12:57:24     Billing Period Charges Entertainment Extra with Sports and Movies HD 14 Mar - 13 Apr £67.25 Yours at no extra cost Sky TV total: £67.25 Additional Charges Hide Billing Period Charges Credit Card Admin Charge 14 Mar - 14 Mar £0.50 Paper Statement Admin Charge 14 Mar - 14 Mar £1.00 Additional Charges total: £1.50 Payment due on 14 Mar £68.75 Payment Received 14 Mar - £68.75 Account balance £0.00



2013-07-31 12:06:00     INVOICE WAS FOR £100 IT SHOULD HAVE BEEN £120.00 HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 95Y22975TC707861E Date and time 31-Jul-2013 11:51:47 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0332 Total £120.00 GBP



2013-07-17 16:23:15     Invoice 17 Jul 2013 Invoice Number: 3705 To: 441 407 962 d+c skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00



2013-07-17 16:22:11     4462 7493 7535 0332 cvc 573



2013-07-01 15:22:04     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************0332 Expiry date: 09/2013



2013-07-01 15:21:28     Entertainment Extra with Sports and Movies HD 14 Jul - 13 Aug £64.75 ESPN 14 Jul - 31 Jul £5.81 Sky TV total: £70.56 Additional Charges £1.50 Payment due on 14 Jul £72.06



2012-07-31 11:19:19     HOST FEE PAID VIA PAYPAL



2012-07-31 11:16:56     Invoice 31 Jul 2012 Invoice Number: 2084 To: 441 407 962 skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Annual Host Fee £20.00 20.00 20.00 Delete Edit Total £20.00



2012-07-19 16:31:41     basically i am an idiot... ignore the previous two invoices this is the correct invoice for this card Invoice 19 Jul 2012 Invoice Number: 1979 To: 441 407 962 D+C skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total Delete Edit 1.00 Annual Host Fee Sky Viewing Card 507 340 636 120.00 120.00 Delete Edit Total £120.00



2012-07-19 16:24:08     Invoice 19 Jul 2012 Invoice Number: 1978 To: 441 407 962 D+C skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00



2012-07-19 16:17:32     Invoice 19 Jul 2012 Invoice Number: To: 441 407 962 D+C skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00



2011-09-28 12:39:51     £100 host taken rec 1214 cc 0332



2011-09-26 22:24:10     EMAIL FROM D AND C TO SAY TRY C/C AGAIN AS CUSTOMER HAS PUT MONEY IN HOST DECLINED AGAIN REC 1195 C/C 0324 EMAILED D AND C



2011-09-23 14:34:07     host fee declined cc(0324) rec num 1141



2011-09-22 11:18:26     Hi Grace, Host fee is due on this card , do you have current c/c details ? Regards, Carol



2011-09-22 11:16:09     Current Payment Details Your Current Payment Details are as follows: Payment Method: Credit Card Card Type: VISA Card Number: **********350332 Expiry Date: 09/2013 Payment Due Date: 14th of each month



2011-09-22 10:11:51     my sky log in roger.waterman12 password strawberry



2011-09-22 10:11:21     Payment received for your last bill, thank you. Amount owing from last bill £0.00 Sky TV £71.25 Billing Period Charges Discounts Sky+ Subscription 14/09/11 - 13/10/11 £0.00 Sky World 14/09/11 - 13/10/11 £52.00 ESPN 14/09/11 - 13/10/11 £9.00 Sky+HD Pack 14/09/11 - 13/10/11 £10.25 Sky TV total: £71.25 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 14/09/11 - 14/09/11 £0.50 Additional Charges total: £0.50 Payment due on 14/09/11 £71.75 Payment Received 11/09/11 £71.75 CR Account balance £0.00



2011-09-21 22:37:27     Jeni, Please make up a mysky to see if account is active and copy info into satclick notes to include c/c that pays account. Carol



2011-07-31 09:27:49     £100 HOST FEE DECLINED REC4279 C/C 0324



2011-06-13 14:54:00     This box is showing active on another account, this has been passed to I.T. TEAM paired to new hd box HD 4F3108 0374027109 mod sysf 26.80



2010-07-29 12:54:11     HOST TAKEN AGAIN IN ERROR REC 0264 AND THEN REFUNDED 0269



2010-07-22 02:05:31     host paid rec 0208



2010-01-29 12:47:39     PAID OB £68 WITH C/C 350324 & ADDED SAME FOR D/D



2009-10-01 13:50:15     PAIRED CARD ON SKYWORLD+ESPN ADDED C.C 350324 PIN 4213 HOST INC



2009-09-30 15:18:30     REPAIRED & FORCED SIGNAL SENT



2009-08-28 10:12:52     new p4 card 441 407 962



2009-04-09 11:07:00     REPAIRED CARD



2009-02-18 15:17:25     OLD ADDRESS 11 BOW CRESENT MARKET PLACE YORK Y042 2QW



2009-02-18 12:53:47     ADDED SETANTA WITH C/C 028827 & ADDED SAME FOR D/D



2009-02-18 12:24:49     REPAIRED CARD TO HD, ADDED + & HD SUBS, ADDED NEW C/C ENDING 028827 & ADDED SAME FOR D/D. CHANGED ADDRESS TO - 209, TreeRiver St. Annes house Victoria st Alderney GY9 3UF



2006-10-30 13:59:17     paid bal of £67.27 with customers c/c (ends in 2854) switched on, added customers c/c to account for d/d.



2006-10-27 10:20:01     osb of £67.27



2006-08-23 15:46:02     repaired card with box, added cust c/c details to acc



2006-08-16 10:23:40     CANCELLED AT BANK



2006-08-03 15:04:25     card out awaiting payment details



2006-07-03 12:05:19     CARD NOT SOLD - IN OFFICE