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Contract Number 240007545934
Card Number 594 558 512
MultiRoom Number
First NameMRS CAROL
Last NameMAYNARD
Address1010 The Chase
AddressWICKFORD
Address
Town / CityESSEX
PostcodeSS12 9EX
Telephone01759 726529
Maiden NameMILLAR
Sky PasswordJENIFER
Date of Birth1962-08-24 00:00:00
e-Mailcarolmaynard@post.alderney.ws
Sky Card Number594 558 512
Prev Sky Card Number508 621 463
Host Fee Paid2015-01-05 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2006-06-24 21:31:01
Modification Date2016-06-27 02:41:05
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky UsernameCAROLMAYNARD1
MySky Passwordmillar12
Contract StatusOutstanding Balance



2016-06-27 02:41:04     HOST FEE WAS 04-03-2016



2015-11-24 12:43:51     Latest bill Amount owing from previous bill £61.50 Total due 26 Nov £61.50



2015-03-16 15:17:36     BT Sports account number : GB13417096 Dummy DD details on account so this will be in a balance now.



2015-02-20 14:59:24     Added dummy DD details to BT SPORTS 08 71 99 3442 9728



2015-01-05 15:29:09     Your transaction was successful. Transaction information Transaction ID 04U8309604304424E Date and time 05-Jan-2015 16:28:45 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX5526 Total £120.00 GBP



2014-12-16 13:40:25     Invoice 16 Dec 2014 Invoice Number: 6874 To: 594 558 512 GEMSAT skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 HOST FEE 120.00 120.00 Delete Edit Total £120.00



2014-09-17 10:00:55     paid osb with new cc and added same



2014-09-17 09:57:33     created calendar for bt sports 594 558 512 - EMAIL PAUL FROM GEMSAT AND ASK IF CUSTOMER WANTS BT SPORTS FOR ANOTHER 6 MONTHS



2014-09-17 09:46:50     ADDED NEW CC TO BOX NATION AND REINSTATED You?re in... Congratulations! You're now part of the BoxNation community - the new home for boxing fans. Your channel will be activated as soon as possible, however due to the high demand being experienced this can take up to four hours. To ensure there is no delay when sending your signals please ensure... Your viewing card is inserted into your digital box You avoid using interactive TV services You do not remove the viewing card after signal has been sent Having problems? If you experience any problems check out our support area which will be able to help get it sorted.



2014-09-17 09:40:29     Your transaction was successful. Transaction information Transaction ID 66G84591R9203681N Date and time 17-Sep-2014 09:39:11 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX5526 Total £143.00 GBP



2014-09-17 09:40:04     NEW CC: 5476590005865526 09.17 651



2014-09-17 09:38:31     Invoice 17 Sep 2014 Invoice Number: 6468 To: 594 558 512 gemsat skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 6 Months BT Sports 143.00 143.00 Delete Edit Total £143.00



2014-03-19 12:17:02     ignore note below about £230 being taken wrong acc



2014-03-19 12:00:44     Your transaction was successful. Transaction information Transaction ID 23R84789KR896430J Date and time 19-Mar-2014 12:24:36 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX6295 Total £230.00 GBP



2014-03-19 11:32:10     added bt sports, sec q fave teachers last name obrien username and password same as mysky Thank you Thank you for your order. We've sent an email confirming your order to carolmaynard@post.alderney.ws. Please print a copy of this page for your records. Your order details Order date 19/03/2014 Order number BTCZZA004001687545



2014-03-19 11:14:57     Your transaction was successful. Transaction information Transaction ID 5GC17745PG1413641 Date and time 19-Mar-2014 11:39:05 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX5500 Total £143.00 GBP



2014-03-19 11:12:57     Invoice 19 Mar 2014 Invoice Number: 5452 To: 594 558 512 skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 bt sports hd 6 month sub 143.00 143.00 Delete Edit Total £143.00



2014-03-19 11:08:16     box nation details same as mysky and pin last 4 digits of viewing card



2014-03-19 11:07:47     You?re in... Congratulations! You're now part of the BoxNation community - the new home for boxing fans. Your channel will be activated as soon as possible, however due to the high demand being experienced this can take up to four hours. To ensure there is no delay when sending your signals please ensure... Your viewing card is inserted into your digital box You avoid using interactive TV services You do not remove the viewing card after signal has been sent



2014-03-18 11:30:08     I HAVE SPOKEN TO PAUL AT GEMSAT THIS CUSTOMER WILL NEED TO PAY BT SPORTS FOR 6 MONTHS UPFRONT HE WILL SPEAK TO CUSTOMER LATER TODAY TO CONFIRM THAT THIS IS OK IF CONFIRMED DO INVOICE AND TAKE PAYMENT THEN ADD BT SPORTS BOARD TO ADD BOX NATION



2014-03-18 11:23:19     THIS CUSTOMER DOES NOT WANT TO USE 2 CARDS ANYMORE BOX NATION AND BT SPORTS HAS BEEN CANCELLED FOR CARD 582 483 228 AND HAS TO BE ADDED TO THIS CARD



2014-03-18 11:13:14     5476 5900 0586 5500 09/17 850



2014-01-06 12:46:30     Your transaction was successful. Transaction information Transaction ID 04B89868EL721850H . Date and time 06-Jan-2014 13:13:20 o'clock GMT+01:00 . Transaction type Sale . Card type MasterCard . Card number XXXXXXXXXXXX5500 . Total £57.50 GBP



2014-01-06 12:43:54     Invoice 06 Jan 2014 Invoice Number: 4908 To: 594 558 512 Gem Sat skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky Card Deposit 57.50 57.50 Delete Edit Total £57.50



2014-01-06 12:26:20     Sky TV £57.00 Additional Charges £0.50 Payment due on 26 Dec £57.50



2013-12-29 18:33:53     HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 53T091722D810513B Date and time 29-Dec-2013 18:44:57 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX5500 Total £100.00 GBP



2013-11-13 17:17:22     Invoice 13 Nov 2013 Invoice Number: 4568 To: 594 558 512 gwynn preece skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00



2013-11-13 17:15:54     customers cc for host fee 5476 5900 0586 5500 09/17 850



2013-10-22 22:49:15     THIS CUSTOMERS CARD FOR BT SPORTS AND BOX NATION 582 483 228



2013-10-22 22:45:50     Payment method change successful Account number: 240007545934 Your new payment details: Payment method: Credit Card Card type: MASTERCARD Card number: ************5500 Expiry date: 09/2017



2013-10-22 22:43:44     hank you for your interest in an On Demand Connector Congratulations. You?ve successfully registered



2013-10-18 11:44:02     CUSTOMER HAS BOX NATION AND BT SPORTS ON HIS OLD CARD HE WILL KEEP THE OLD CARD FOR THESE TWO CHANNELS



2013-10-17 17:12:56     paired card to box Thomson 122.051 4E0904 02850 66013



2013-10-17 17:00:48     upgraded to full pack



2013-10-17 17:00:15     paid off ob with cc 6028 and added same



2013-10-17 16:59:52     card is with gemsat to replace 582 483 228



2013-10-17 15:44:57     Cust CC declined to clear OSB 4555 7840 5772 9014 10/15 code is 633



2013-10-17 15:43:32     Address has been changed from 10 FLAKEFIELD G74 1PF New address 1010 The Chase WICKFORD ESSEX SS12 9EX



2013-10-16 12:24:30     ob £46.97



2013-10-03 16:24:26     given to steve patmore 03/10/2013



2013-10-03 13:27:49     CAROL TAKING TO SPAIN 29/09/2013



2013-09-18 14:28:50     Entertainment only, pdd 26th £46.97 due



2013-08-26 11:40:08     CARD IN STOCK BOX TO BE RESOLD



2013-08-21 16:56:12     reinstated acc on ent only, changed address and reordered card



2013-08-21 16:47:32     added dummy cc Your new payment details: Payment method: Credit Card Card type: MASTERCARD Card number: ************5523 Expiry date: 03/2014



2013-08-20 00:19:03     BOARD TO CHANGE ADDRESS , REINSTATE ACCOUNT AND REORDER CARD WITH DUMMY CC



2013-07-16 16:00:23     cancelled acc as sif wanted to cancel



2013-07-08 11:51:33     Hello, As the same credit card is paying two of this clients sky accounts this is the reason for the double payments each month. I will breakdown the payments separately for each card. 508 621 463 15 March 2013 - £120 host fee 26 March 2013 - £65.25 sky subscription 26 April 2013 - £65.25 sky subscription 26 May 2013 - £65.25 sky subscription 26 June 2013 - £65.25 sky subscription 2 July 2013 - The deposit was taken for this account 399 169 325 30 March 2013 - £120 host fee 25th March - £109.50 sky subscirption (2 months) 28 April 2013 - £55 sky subscription 28 May 2013 - £55 sky subscription 24 June 2013 - The deposit was taken for this account 28 June 2013 - £55 sky subscription Hope this clears things up. Regards Charlotte



2013-07-02 10:08:35     Your transaction was successful. Transaction information Transaction ID 75P817924N1620900 Date and time 02-Jul-2013 10:01:56 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2268 Total £65.25 GBP



2013-07-02 10:06:29     Invoice 02 Jul 2013 Invoice Number: 3627 To: 508 621 463 SIF skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky card deposit 65.25 65.25 Delete Edit Total £65.25



2013-07-02 10:04:41     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************2268 Expiry date: 11/2015



2013-07-02 10:04:29     Billing Period Charges Entertainment Extra with Sports and Movies HD 26 Jun - 25 Jul £64.75 Yours at no extra cost Sky TV total: £64.75 Additional Charges Show£0.50 Payment due on 26 Jun £65.25 Payment Received 26 Jun - £65.25 Account balance £0.00



2013-06-27 11:37:40     set up additional mysky: maynard212 sparkle



2013-06-26 17:21:10     Updated box details online



2013-03-15 13:56:22     Dear Sky HD Solutions Ltd, You received a payment of £120.00 GBP from (henriette_roberts@hotmail.com). To see all the transaction details, please log in to your PayPal account. It may take a few moments for this transaction to appear in your account. Buyer information Henrietta Roberts henriette_roberts@hotmail.com Instructions from buyer None provided Description Unit price Qty Amount 2826 £120.00 GBP 1 £120.00 GBP Total: £120.00 GBP Receipt No: 0497-4578-1751-5572 Please keep this number for future reference, as your customer doesn't have a PayPal Transaction ID for this payment.



2013-03-15 09:55:35     sent invoice 2826 to end user as requested by sif richbake99@gmail.com



2013-03-14 13:45:51     Hi Terri, Host is due on this card , the cc we have on file is 2268 , can you please ask your customer if it is ok to go ahead and take payment. Thanks, Regards, Carol



2013-03-01 13:54:25     Hi Can you make sure these cc details are on both cards please> 4975 7391 5502 2268 expiry 11/15 cvc 795 Terri CORRECT CC ON ACC



2013-02-27 13:36:24     Hi Terri, This client has 3 cards , clients name Roberts 382 460 020 cc on account 3749 508 621 463 cc on account 2268 399 169 325 cc on account 3749 , an OB was paid to sky on this account for £109 on 15/02/2013 , please check your emails. Hope this explains payments to your customer. Regards, Carol



2013-02-26 10:43:06     Invoice 26 Feb 2013 Invoice Number: 2826 To: 508 621 463 SIF skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2013-02-15 11:10:36     signals sent, channels activated



2013-02-15 10:52:21     tired to get signals resent but the sky advisor said he needs the receiver ID



2013-02-15 10:26:14     acc is active



2013-01-25 11:28:14     HOST FEE FOLDER INFO SIF CUSTOMER CC DETAILS 4975 7391 5502 2268 expiry 11/15 cvc 795 ***CLIENT MOANED ABOUT NOT BEING EMAILED BEFORE US TAKING HOST SO WHEN TAKING THIS HOST EMAIL SIF TO LET THEM KNOW***



2012-12-19 14:39:27     Once you've connected a compatible Sky+ box to any broadband router through your own Ethernet cable or a wireless connector^ you can start watching tv on demand. Is the recording facilities working fine? Regards Charlotte



2012-12-18 14:57:12     Paid off OSB £65.25 with cust cc (022268) and added details to acc. all viewing should be back on within 2 mins to 24 hours.



2012-12-18 11:30:06     Your Sky TV service is suspended Please update your payment method Amount owing from last bill £65.25 Payment due on 26/12/12 £65.25



2012-03-20 21:20:12     Hi, Pin has been reset at 3691. Regards, Carol



2012-03-20 13:08:03     inv 1345 paid



2012-03-20 09:20:19     Sky TV £62.25 Billing Period Charges Discounts Sky+ Subscription 26/02/12 - 25/03/12 £0.00 Entertainment Extra with Sports and Movies HD 26/02/12 - 25/03/12 £62.25 Sky TV total: £62.25 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 26/02/12 - 26/02/12 £0.50 Additional Charges total: £0.50 Payment due on 26/02/12 £62.75 Payment Received 23/02/12 £62.75 CR Account balance £0.00



2012-03-20 09:19:53     Have you sent an invoice for the host fee and if so what is the number ? Also client has following taken by sky : 27/2 62.75 gbp 29/2 52.50 gbp Can you explain please...



2012-03-20 09:14:45     Invoice 20 Mar 2012 Invoice Number: 1345 To: Richard Baker richbake99@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 508 621 463 100.00 100.00 Delete Edit Total £100.00



2012-03-19 14:34:51     Hi, Host fee is due on this account. Please proved customer contact details from invoice.



2012-03-15 16:24:49     changed pin to 3691



2012-03-15 16:22:37     EMAILED FOR DETAILS ON 18/2/2012



2011-11-25 15:26:21     NOV OFFER TAKEN REC 2791 CC 7325 OFFER COMPLETE



2011-09-28 16:05:29     september offer taken again by accident rec num 1216



2011-09-26 13:35:35     september offer taken. rec 1177. c/c 7325



2011-08-25 17:32:55     offer taken rec 415 cc 7325



2011-07-28 13:17:04     july offer taken. rec 4214 c/c 7352



2011-07-08 11:34:44     offer taken £33.55 rec 3587 c.c 7325



2011-07-07 03:22:32     offer details sentn to office



2011-07-03 20:33:35     Current Payment DetailsYour Current Payment Details are as follows: Payment Method: Credit Card Card Type: VISA Card Number: ************7325 Expiry Date: 06/13 Payment Due Date: 26th of each month



2011-07-03 20:32:51     Sky TVCloseSky World (New) 26/06/11 - 25/07/11 £52.00 Viewing Subscription Discounted (New) 26/06/11 - 25/07/11 £26.00 CR Sky+ Subscription 26/06/11 - 25/07/11 £0.00 Sky+HD Pack 26/06/11 - 25/07/11 £10.25 Sky World 26/06/11 - 25/07/11 £52.00 Credit for Cancellation of Sky World (New) 26/06/11 - 25/07/11 £52.00 CR Sky World (New) 17/06/11 - 25/06/11 £15.10 Viewing Subscription Discounted (New) 17/06/11 - 25/06/11 £7.55 CR Credit for Cancellation of Sky World (New) 17/06/11 - 25/06/11 £15.10 CR Subtotal: £28.70



2011-03-03 11:04:53     Host fee TAKEN REC 1868 (007325)



2011-03-03 10:56:42     MY SKY Username CAROLMAYNARD1 Password millar12 Email carolmaynard@post.alderney.ws Date of birth 21/08/1962 Security question Mother's maiden name?Answer to security question millar Active acc on the sky world pack with HD,CC details on acc (7325) Pdd 26th of every month



2010-07-15 11:11:37     PAID OSB £68.35 BY C.C 00 7325 ADDED SAME



2010-05-28 17:05:15     Repaired to new HD box.on full sky world package, added customers cc details to acc (007325) Payment due date 26th. Pin for movie channels is 1341



2010-05-28 15:41:55     HOST PAID TODAY REC 8865



2009-10-16 16:40:00     P4 card arrived 508 621 463



2009-08-25 12:11:49     first name carol old address : 3 end drive marketplace yo42 2qw ordered new card to flakefield



2007-02-20 10:15:05     CHECKED ALL DETAILS ON ACC. EVERYTHINGS ACTIVE. ADDED CUSTOMERS C/C DETAILS TO ACC ENDING (6392)



2006-08-15 11:39:43     VIEWING SWITCHED BACK ON & CUST C/C SET UP ON ACCOUNT.



2006-07-03 12:43:25     CARD OUT - AWAITING PAYMENT



2006-06-28 15:59:43     CARD NOT SOLD - IN OFFICE