Transactions

DataTable with default features

Contract Number 240006865648
Card Number 709 524 037
MultiRoom Number
First NameMR Liam
Last NameFORSYTHE
Address716 The Chase
AddressWickford
Address
Town / CityESSEX
PostcodeSS12 9EX
Telephone07700 900721
Maiden NameSmart
Sky PasswordMemory Card
Date of Birth1975-10-14 00:00:00
e-Mailliamforsythe@post.alderney.ws
Sky Card Number709 524 037
Prev Sky Card Number609 268 495
Host Fee Paid2018-04-18 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2006-06-08 12:26:53
Modification Date2018-07-31 09:04:01
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernameliam.forsythe12
MySky Passwordstrawberry1965
Contract StatusViewing Abroad



2018-07-31 09:04:00     Account under investigation & cancelled



2018-07-27 09:26:46     Sky say the account has been closed even though they reckon the replacement card was sent on 11/7/18. I re-added the dummy to the account on-line. They could not say why it had been cancelled and will call us back on Tues 31st between 1 - 2. I have made the calendar for Tues am.



2018-07-26 08:38:50     BOARD TO CALL SKY TO CHASE THIS UP



2018-07-11 18:07:15     11/07/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240006865648, MANDATE NO 1047 £45.00



2018-07-11 15:49:42     Reordered card and downgraded package. Couldn't remove sports as it's in contract



2018-07-11 07:22:15     MONTHLY SUB CANCELLED REMOVED FROM HOST FOLDER £100 HOST FEE REFUNDED Payment sent to David Hampshire 11 July 2018 at 07:20:51 BST Transaction ID: 4E19727624940902R Payment status: Completed Gross amount -£100.00 GBP DUMMY DD ADDED Payment method: Direct Debit Account holders name: MR L FORSYTHE Account number: ****9728 Sort code: ****99



2018-07-11 07:10:12     CUSTOMER EMAILED TO SAY THAT HE ASKED JAMES KIMBERLY IN JUNE TO CANCEL THIS ACCOUNT ALONG WITH A SECOND ACCOUNT HE HAS WITH US 702 858 184 HE WANTS HOST FEE REFUNDED I WILL REFUND £100.00 BOARD TO REORDER AND ADD DUMMY DD



2018-06-25 07:29:58     July sub paid Your transaction was successful. Transaction information Transaction ID 57T207705U884754H Date and time 25-Jun-2018 07:29:38 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX1081 Total £65.80 GBP



2018-06-19 10:46:30     JAMES MESSAGED CUSTOMER NOT HAPPY HE STILL HAS NO VIEWING I HAVE PAIRED AGAIN ONLINE 4F3133 03835269041 43465B9F5 IF THIS DOESN'T WORK WE WILL NEED TO CALL SKY



2018-06-14 12:59:47     SIF HAVE EMAILED ASKING ABOUT STATUS OF THIS CARD LOOKING OVER THE NOTES THEY HAVE NEVER HAD THIS CARD I HAVE EMAILED JAMES K



2018-06-13 19:13:04     11/06/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240006865648, MANDATE NO 1047 £64.41



2018-06-13 11:42:55     James messaged to pair card again 4F3133 03835269041 43465B9F5 Paired again online Carol



2018-06-13 08:54:34     James Kimberly messaged to pair card to box 4F3133 03835269041 43465B9F5 PAIRED ONLINE



2018-05-25 08:57:10     June sub paid Your transaction was successful. Transaction information Transaction ID 9F484671H46805126 Date and time 25-May-2018 08:56:03 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX1081 Total £65.80 GBP



2018-05-17 16:00:55     SUB INFO 709 524 037 1ST £65.80 5420 1130 4814 1081 07/20 CALANDER TO TRY FOR OFFER IN ONE YEAR



2018-05-17 15:56:27     BILLING Payment received 09 May -£23.50 9 JUNE £64.41 £25.40 DISCOUNT 9 JULY ONWARDS £45.00 WITHOUT OFFER £65.80 WILL ADD SANTANDER AND DO ADMIN TO TAKE SUBS CUSTOMERS CC Payment method: Payment Card Payment type: MasterCard Name on card: MR L Forsythe Card number: **** **** **** 1081 Expiry date: 07/2020 5420 1130 4814 1081 07/20 SANTANDER ADDED Payment method: Direct Debit Account holders name: MR L FORSYTHE Account number: ****6038 Sort code: ****28



2018-05-12 14:41:56     JAMES EMAILED TO UPGRADE AND ADD BOX SET AND SPORTS UPGRADED OFFER ON ACCOUNT Sky Entertainment £25.00 In-Contract discount -£5.00 Sky Box Sets £5.00 Sky Sports - Complete Pack £20.00 Sky Sports - Complete Pack £28.00 In-Contract discount -£8.00 Sky+ Subscription FREE Charges for 12 May to 08 Jun Why am I paying for 28 days? Sky Entertainment - 28 days Including discounts £18.06 Sky Box Sets - 28 days £4.52 Sky Sports - Complete Pack - 28 days Including discounts £18.06 Why has this package changed? Credit for Cancellation of Original - 28 days -£21.23 Estimated total £64.41



2018-04-18 10:13:47     host fee paid Your transaction was successful. Transaction information Transaction ID 5DB07463KT616533H Date and time 18-Apr-2018 10:12:56 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX1081 Total £120.00 GBP



2017-11-21 16:28:51     Downgraded account to Original bundle only as per Sky Riviera's Whatsapp request.



2017-11-21 13:49:40     New CC details found on MySky account 5420 1130 4814 1081 07/20



2017-07-20 23:44:49     2017 HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 4AF52993P7554931R Date and time 20-Jul-2017 23:42:54 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX1081 Total £120.00 GBP



2017-07-20 23:42:49     ACTIVE ACCOUNT Total due 9 Jul £71.80 Payment Received - £71.80 9 Jul What you still owe £0.00 Your current payment details Payment method: Credit Card Card type: MASTERCARD Card number: ************1081 Expiry date: 07/2017



2016-06-01 17:00:24     Activated on Family + Sports + HD for James Kimberley. 4F3133 03835269041 5420 1130 4814 1081 07/17 729 Deposit paid. Invoice 01 Jun 2016 Invoice Number: 9094 To: 709 524 037 Sky Riviera skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Sky card deposit 71.50 71.50 Delete Edit Total £71.50 Your transaction was successful. Transaction information Transaction ID 8E557469FE3469224 Date and time 01-Jun-2016 16:59:06 o'clock GMT+01:00 Transaction type Sale Card type MasterCard Card number XXXXXXXXXXXX1081 Total £71.50 GBP



2016-05-09 09:46:50     sent to james kimberley



2016-04-19 14:34:26     This card is in stock in Spain



2015-11-18 14:16:18     card has been lost by seur. I am sending the client another card. If they find this card they will send back to spanish office.



2015-11-12 13:50:08     Card sent to customer via Seur. Card paid for. Box details to come from customer. Full package (no HD subs) Kevin Pitt 4361 1304 5458 0010 05/19 576



2015-11-12 13:46:19     Invoice 12 Nov 2015 Invoice Number: 8399 To: Kevin Pitt Albox-online avenida 28 de febrero, 2 Almeria Spain Albox 04 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Sky card deposit - Variety + Sports + Movies 64.50 64.50 Delete Edit 1.00 Carriage 15.00 15.00 Delete Edit Total £79.50 Your transaction was successful. Transaction information Transaction ID 0HY22292AR5154115 Date and time 12-Nov-2015 12:34:20 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0010 Total £79.50 GBP



2015-08-11 13:51:35     Cards sent to Spain via Royal Mail for delivery on 14/8/2015 at Fletchers.



2015-08-04 12:14:38     Card in office.



2015-08-03 10:21:30     Card arrived at Terry's 609 268 495 > 709 524 037



2015-07-31 12:59:05     Reinstated on Original and reordered card, cleared balance for free. Dummy DD : 08 71 99, 34429728 Changed details. Old 4 SUNNY GROVE PARKSMEAD THE CHASE Contact number : 01268526695 Password : Sky MMN : mullin New 716 The Chase MMN : Smart Password : Memory Card Contact number : 07700 900721



2015-07-29 14:40:55     OB £68.91



2014-05-29 09:57:56     CARD SENT TO TOM



2014-05-29 09:57:41     CARD SENT TO TOM



2014-05-12 11:16:14     arrived at office - will send to tom, will email him and let him know



2014-05-09 12:52:16     TOM HAS REORDERED THIS CARD IT HAS ARRIVED AT TERRYS - WHEN IT ARRIVES IN OFFICE EMAIL TOM AND THEN SEND IT OUT TO HIM



2013-03-01 13:40:23     CARD ACTIVE



2013-01-04 15:35:36     sent to tom dempsey



2012-12-28 12:00:26     Understanding your bill Hide details Any changes you have made to your account will be reflected in this bill Thank you for adding Sky TV to your subscription Billing for this product will start on the day of activation. The addition of this product may change your regular payment amount. Help understanding my bill Enjoy Sky Go at no extra cost Enjoy up to 40 live channels including thousands of hours of on demand entertainment online for free in line with your Sky TV subscription. Find out more Payment received for your last bill, thank you. Amount owing from last bill £0.00 Sky TV Hide details£37.45 You've added Entertainment on 17/12/12 You have two charges for Entertainment: one for your first billing period from the date that you added Entertainment, and one for your ongoing monthly charge billed one month in advance. Billing Period Charges Discounts Entertainment 09/01/13 - 08/02/13 £21.50 Entertainment 17/12/12 - 08/01/13 £15.95 Sky TV total: £37.45 Additional Charges Show details£0.50 Billing Period Charges Discounts Credit Card Admin Charge 09/01/13 - 09/01/13 £0.50 Additional Charges total: £0.50 Payment due on 09/01/13 £37.95



2012-12-28 11:57:10     CARD 581 239 217 ARRIVED AT TERRYS OLD CARDS: 540 383 361 . 507 855 435



2012-12-21 14:12:47     581 239 217 arrived at terrys



2012-12-17 11:53:36     REORDERED CARD ON ENT ONLY HAD TO ADD DUMMY C.C 5118 4420 6593 4152 01.16 3-5 DAYS



2012-12-17 11:43:34     OB PAID ON THIS ACCOUNT WITH COMPANY CC 0353 THIS CC ADDED CHANGE TO DUMMY CC 2 WEEKS AFTER REORDERING BOARD TO DG AND REORDER CARD



2012-11-19 09:18:55     osb £22 now on acc, sky are investigating double payment and if they find anything they will refund. They say they will call us and may want to send in statements to verify double payments.



2012-11-13 10:36:30     Hi Alf, I am still waiting on my contact at sky getting back to me , can you confirm if the double billing has stopped. I have today emailed him again to chase this up. The host fee is a different issue , this is a fee we take to look after your account and supply you with a UK address , can you please provide credit card details for this fee. Regards, Carol



2012-11-09 14:00:24     Hello, The annual host fee is now overdue on your sky card. I am aware that you are waiting on your sky card being sorted but this is a different matter. Please provide cc details to clear this host fee. Regards Charlotte



2012-10-12 13:46:33     DO NOT REORDER THIS CARD FOR HOST AS CLIENT HAS BEEN DOUBLE BILLED AT SKY



2012-09-25 14:12:51     Hi Barry, Chris has asked me to forward this information to you in the hope that you can help. This customer is paying twice every month sine May 2012 to sky. His correct payments are £42.59 taken on 6th month. The additional payments are; 02/05/2012 £73.05 to sky 01/06/2012 £74.50 to sky 02/07/2012 £54.04 to sky 01/08/2012 £82.19 to sky 03/09/2012 £67.75 to sky Both amounts are being collected from the same cc number. 5489 1264 1578 6625 09/15 744 He only has one card. Thank you. Regards, Carol



2012-09-24 21:01:25     Hi, I have searched as much as i can and the only sky card that you are paying through us is card 540 383 361 , you monthly payments are £42.59 taken on 6th month. We have not attached your credit card with any other payment to sky. I have a contact in sky who might be able to help with this , i have emailed him and as soon as i get a reply i will contact you. Once again i am really sorry about this , i have never came across this before and you have had this twice. Hopefully some light can be shed on this. Regards, Carol



2012-09-13 16:39:02     I cannot see any other payments to sky , on your bank statement is there any reference number attached to the payment ? 9/ 08/2012 55.39 , this is the correct payment for your account. Sky card 540 383 361 I can see no reason for this extra monthly payment , if there is a reference number that would be great , if not i would cancel this payment at your bank and i will call sky to get to the bottom of this , this is definitely not correct. Regards, Carol



2012-09-13 16:38:22     I went in to see Menny this morning and he has asked me to deal with you direct . My problem is since the 2nd May 2012 it appears that two payments for my Sky have been taken out from my account instead of one. Dates and payments as follow all in euros. I have only one Sky Card. 2 /05 /2012 73.05 10/05 / 2012 53.89 1/06 / 2012 74.50 11/06/ 2012 53.79 2/07 / 2012 52.04 11/07 /2012 54.60 1/08 /2012 82.19 9/ 08/2012 55.39 3/09/2012 67.75 . It would appear that either Sky are charging me twice for this , or someone at Sky has my card details . I would appreciate it if you could look into this for me . Regards . A Cooper .



2012-09-13 12:29:15     Your current payment details Payment method: Credit Card Card type: MASTERCARD Card number: ************6625 Expiry date: 09/2015



2012-09-13 12:28:13     Entertainment (New) 05/10/12 - 08/10/12 £2.87 Entertainment Extra with Sports 09/09/12 - 08/10/12 £45.25 Credit for Cancellation of Entertainment Extra with Sports (New) 05/10/12 - 08/10/12 £6.03 CR Sky TV total: £42.09 Additional Charges Show details£0.50 Billing Period Charges Discounts Credit Card Admin Charge 09/09/12 - 09/09/12 £0.50 Additional Charges total: £0.50 Payment due £42.59 Payment Received 06/09/12 £42.59 CR Account balance £0.00 MENNY EMAILED AS CUSTOMER SAID HE IS PAYING 2 AMOUNTS TO SKY EACH MONTH NO EVIDENCE OF THIS EMAILED MENNY TO ADVISE RE HOST



2012-09-04 10:54:17     Hello, an annual host fee is due on your sky viewing card. CC ending in 6625 has declined for this payment, please provide cc details so that we can take this payment or would you prefer we sent you an invoice and you can pay for it through that? Failure to pay this host fee could prevent in your card being disabled by our automated system. Regards, Charlotte



2012-09-04 10:49:29     alfcooper55@gmail.com



2012-09-04 10:20:51     menny replied to email with the cc details that declined



2012-09-04 10:18:39     downgraded to entertainment only as host fee declined



2012-09-04 10:11:53     Hello, host fee is due on this card. Do you have email address or cc details for this account? Regards, Charlotte



2012-09-03 11:20:52     Check your information Some of your information may be missing or incomplete. Please check the following items: ?15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2012-09-02 17:37:23     Invoice 02 Sep 2012 Invoice Number: 2252 To: 540 383 361 MENNYFIX skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00



2012-09-02 17:35:15     Your current payment details Payment method: Credit Card Card type: MASTERCARD Card number: ************6625 Expiry date: 09/2015



2012-01-25 11:59:41     paid balance using details 5489 1264 1578 6625 09/15 744



2011-12-16 16:12:01     offer complete



2011-11-10 14:32:41     NOV OFFER TAKEN REC 2475 CC 6617



2011-10-12 17:15:34     OCT OFFER TAKEN. REC 1697. C/C 6617



2011-09-15 13:40:32     offer taken rec 929 cc 6617



2011-09-01 14:46:11     host fee paid rec 576 cc 6617



2011-08-09 14:45:47     OFFER TAKEN £10.69 REC 4636 CC 6617



2011-07-13 14:15:58     offer taken £10.69 rec 3739 c.c 6617



2011-06-10 10:54:06     offer taken rec 2808 (786617)



2010-11-29 12:08:56     £100.00 PAID INTO CB BANK ACCOUNT ( SPANISH )



2010-11-26 16:04:12     NEW CLIENT ACTIVATED AND PAIRED CARD ON STANDARD BOX ON SPORTS +VAR+KNOW+STYLE+NEWS ADDED C.C 78 6617



2010-11-24 13:16:06     CARD WITH MENNY ALL FEES DUE ON ACTIVATION



2010-11-22 12:42:12     CANCELLED AT SKY 31 DAYS NOTICE



2010-11-22 11:56:53     card sent to menny



2010-11-18 10:19:11     new 540 383 361 Previous Card 257 813 360 .



2010-11-15 09:26:01     card reordered



2010-11-01 16:52:12     Note to calander to reorder if no host Mon 15th November



2010-10-29 18:10:09     mysky liam.forsythe12 password:strawberry



2010-10-29 15:25:30     Jeni , do a mysky and let me know if account is active. Carol



2010-09-20 18:52:32     downgraded to music



2010-09-15 17:40:32     Jeni, can you do a mysky and if this account is active d/g , we have no info for host.



2009-11-27 16:47:11     I am informed by John Allfrey that the host fee was paid, in cash to Chris Burt at La Cala market. PAID OB £23 NEXT PAYMENT DUE 09/01/10 FOR £54.63



2009-10-13 11:20:35     new p4 card arrived 507 855 435



2006-08-31 14:42:26     downgraded to family pack



2006-08-25 13:06:05     Repaired, in diary for downgrade, added custs c/c to acc (ending 2480).



2006-06-15 16:18:29     CARD OUT - AWAITING PAYMENT



2006-06-08 12:28:35     CARD NOT SOLD / IN OFFICE