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Contract Number 240006865960
Card Number 538 764 465
MultiRoom Number
First NameMRS Alison & Dave
Last NameKEANE
Address1 SCORE GROVE
AddressPARKSMEAD
AddressTHE CHASE
Town / CityESSEX
PostcodeSS12 9EX
Telephone01268 529 053
Maiden NameJAMIESON
Sky PasswordGRACE
Date of Birth1985-06-09 00:00:00
e-Mailakeane@post.alderney.ws
Sky Card Number538 764 465
Prev Sky Card Number499 664 787
Host Fee Paid2018-09-01 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2006-06-08 12:10:23
Modification Date2019-10-30 21:39:06
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernameakeane1234
MySky Passwordkeanegirl
Contract StatusOutstanding Balance



2019-10-30 20:53:41     HOST FEE DUE DATE WAS 29-11-2019



2019-05-22 14:04:26     I WENT TO CANCEL DD MANDATE AT BANK AND IT WAS ALREADY CANCELLED



2019-03-27 07:48:36     April sub declined - CC expired Dummy DD added Payment method: Direct Debit Account holders name: Mrs Alison Keane Account number: ****9728 Sort code: ****99



2019-03-18 12:09:10     18/03/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240006865960, MANDATE NO 0878 £32.00



2019-02-25 12:13:50     March sub paid Your transaction was successful. Transaction information Transaction ID 1L386696WM003444D Date and time 25-Feb-2019 13:13:30 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX1044 Total £62.30 GBP



2019-02-18 17:57:40     18/02/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240006865960, MANDATE NO 0878 £32.00



2019-01-29 06:31:24     February sub paid Your transaction was successful. Transaction information Transaction ID 8HJ59629LK829442P Date and time 29-Jan-2019 07:31:02 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX1044 Total £62.30 GBP



2019-01-16 19:30:51     16/01/2019 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240006865960, MANDATE NO 0878 £32.00



2019-01-02 09:40:05     January sub paid Your transaction was successful. Transaction information Transaction ID 1MR92219JB524343C Date and time 02-Jan-2019 10:39:35 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX1044 Total £62.30 GBP



2018-12-17 18:49:31     17/12/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240006865960, MANDATE NO 0878 £32.00



2018-12-04 08:24:03     December sub paid Your transaction was successful. Transaction information Transaction ID 6BK27803986832428 Date and time 04-Dec-2018 09:23:45 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX1044 Total £62.30 GBP



2018-11-16 10:26:15     16/11/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240006865960, MANDATE NO 0878 £32.00



2018-11-05 06:56:38     November sub paid Your transaction was successful. Transaction information Transaction ID 081607499C494534S Date and time 05-Nov-2018 07:56:19 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX1044 Total £62.30 GBP



2018-10-16 12:19:13     16/10/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240006865960, MANDATE NO 0878 £32.00



2018-10-05 06:50:12     October sub paid Your transaction was successful. Transaction information Transaction ID 5B550254X05609321 Date and time 05-Oct-2018 06:49:35 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX1044 Total £62.30 GBP



2018-09-17 16:28:22     17/09/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240006865960, MANDATE NO 0878 £32.00



2018-09-06 09:47:23     September sub paid Your transaction was successful. Transaction information Transaction ID 9JC19641WH698915K Date and time 06-Sep-2018 09:47:09 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX1044 Total £62.30 GBP



2018-08-29 14:28:51     host fee paid Your transaction was successful. Transaction information Transaction ID 13B39567T7826933B Date and time 29-Aug-2018 14:14:20 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX1044 Total £120.00 GBP



2018-08-16 14:08:00     16/08/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240006865960, MANDATE NO 0878 £32.00



2018-08-06 11:09:07     August sub paid Your transaction was successful. Transaction information Transaction ID 0L0358243D2962445 Date and time 06-Aug-2018 11:08:47 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX1044 Total £62.30 GBP



2018-07-18 19:31:33     18/07/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240006865960, MANDATE NO 0878 £35.83



2018-07-06 17:13:15     July sub paid Your transaction was successful. Transaction information Transaction ID 4UM07603BC4578150 Date and time 06-Jul-2018 17:12:57 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX1044 Total £62.30 GBP



2018-06-21 10:59:31     Offer - £32.00pm for 18 months. I have removed Kids and Box Sets for a greater discount but if the customer complains reinstate as necessary. A one-off £10 admin fee applies next month. Calendar made.



2018-06-18 14:13:17     18/06/18 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240006865960, MANDATE NO 0878 _ 36.90



2018-06-05 11:28:17     June sub paid Your transaction was successful. Transaction information Transaction ID 4P9481675B651022B Date and time 05-Jun-2018 11:28:01 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX1044 Total £62.30 GBP



2018-05-16 19:50:05     16/05/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240006865960, MANDATE NO 0878 £24.60



2018-05-04 11:46:14     May sub paid Your transaction was successful. Transaction information Transaction ID 3U720608HB650782V Date and time 04-May-2018 11:45:57 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX1044 Total £62.30 GBP



2018-04-19 15:37:39     18/04/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240006865960, MANDATE NO 0878 £24.60



2018-04-04 13:12:38     April sub paid Your transaction was successful. Transaction information Transaction ID 8CK80888B6719372E Date and time 04-Apr-2018 13:12:29 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX1044 Total £61.80 GBP



2018-03-16 09:55:22     16/03/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240006865960, MANDATE NO 0878 £23.80



2018-03-06 12:57:16     March sub paid Your transaction was successful. Transaction information Transaction ID 3PE42679CX233105K Date and time 06-Mar-2018 13:57:24 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX1044 Total £59.80 GBP



2018-02-19 10:54:50     16/02/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240006865960, MANDATE NO 0878 £23.80



2018-02-05 14:19:37     Feb sub Your transaction was successful. Transaction information Transaction ID 4YX92906JJ898641S Date and time 05-Feb-2018 15:20:18 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX1044 Total £59.80 GBP



2018-01-17 14:32:18     17/01/2018 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240006865960, MANDATE NO 0878 £23.80



2018-01-08 00:11:10     JANUARY SUB PAID Your transaction was successful. Transaction information Transaction ID 9PS7069383264002B Date and time 08-Jan-2018 01:11:16 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX1044 Total £59.80 GBP



2017-12-18 11:12:59     18/12/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240006865960, MANDATE NO 0878 £23.80



2017-12-06 22:34:56     DECEMBER SUB PAID Your transaction was successful. Transaction information Transaction ID 96554416XP875991T Date and time 06-Dec-2017 23:34:42 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX1044 Total £59.80 GBP



2017-11-17 09:28:04     16/11/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240006865960, MANDATE NO 0878 £23.80



2017-11-08 13:37:14     nov sub Your transaction was successful. Transaction information Transaction ID 5V186703JP030823P Date and time 08-Nov-2017 14:37:12 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX1044 Total £59.80 GBP



2017-10-18 13:53:34     18/10/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240006865960, MANDATE NO 0878 £23.80



2017-10-09 21:36:18     OCTOBER SUB PAID Your transaction was successful. Transaction information Transaction ID 81W564812G812214F Date and time 09-Oct-2017 21:34:28 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX1044 Total £59.80 GBP



2017-09-18 22:26:13     18/09/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240006865960, MANDATE NO 0878 £23.80



2017-09-05 23:40:34     SEPTEMBER SUB PAID Your transaction was successful. Transaction information Transaction ID 2A699964G16337910 Date and time 05-Sep-2017 23:38:55 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX1044 Total £59.80 GBP



2017-09-03 04:37:27     2017 HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 9078130623519705M Date and time 03-Sep-2017 04:35:41 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX1044 Total £120.00 GBP



2017-08-18 16:56:15     16/08/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240006865960, MANDATE NO 0878 £29.18



2017-08-17 07:16:25     AUGUST SUB PAID Your transaction was successful. Transaction information Transaction ID 4MR15646SB156482K Date and time 17-Aug-2017 07:14:20 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX1044 Total £59.80 GBP



2017-08-09 21:57:14     aug sub declined Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.



2017-07-27 17:11:37     26/07/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240006865960, MANDATE NO 0878 £20.53



2017-07-10 21:38:05     JULY SUB PAID Your transaction was successful. Transaction information Transaction ID 6HW73193JX894244M Date and time 10-Jul-2017 21:36:43 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX1044 Total £59.80 GBP



2017-07-10 14:07:01     Upcoming subs - changed payment date to the 16th 16 Aug £29.48 16 Sep £24.10 16 Oct £24.10 Added Santander Here's how we'll collect your next payments: 24 Jul We'll be collecting this payment a few days later than normal. 16 Aug We'll collect payment on your normal date from this month onwards Admin done for monthly subs 9th £59.80 4520 4400 0015 1044 02/19 Calendar reminder set to try for a new offer next year



2017-07-06 09:57:55     Reactivated account with 60% off for 12 months = £23.80 pm



2017-06-13 15:46:50     Cancelled account and set calendar reminder to reinstate with an offer



2016-08-25 17:12:38     Your transaction was successful. Transaction information Transaction ID 5YX312525T360212T Date and time 25-Aug-2016 17:11:41 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX1044 Total £120.00 GBP



2016-08-11 12:20:38     4520 4400 0015 1044 02/19



2016-08-11 12:02:41     Latest bill My subscriptions 9 Aug - 8 Sep £59.50 Additional charges £0.30 Total due 9 Aug £59.80 Payment Received - £59.80 9 Aug What you still owe £0.00 Invoice 11 Aug 2016 Invoice Number: 9270 To: 538 764 465 SkyTec skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Annual host fee. 120.00 120.00 Delete Edit Total £120.00



2015-09-01 10:42:11     Your transaction was successful. Transaction information Transaction ID 9C586413H6829983X Date and time 01-Sep-2015 10:41:30 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX1044 Total £120.00 GBP



2014-09-01 11:19:11     4520 4400 0015 1044 08/16 940 Your transaction was successful. Transaction information Transaction ID 83146535AF055242J . Date and time 01-Sep-2014 11:07:38 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX1044 . Total £120.00 GBP



2014-08-21 13:13:29     Invoice 21 Aug 2014 Invoice Number: 6344 To: 538 764 465 JOSE SOTTO skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 ANNUAL HOST FEE 120.00 120.00 Delete Edit Total £120.00



2014-08-21 13:12:36     ACC ACTIVE Current billPrevious billsCharges on next bill Statement date: 26 July 2014 Print PDF Sky TV Show£49.90 Additional Charges Show£0.50 Payment due on 09 Aug £50.40 Payment Received 09 Aug - £50.40 Account balance £0.00



2014-02-25 09:33:46     Your new payment details: Payment method: Credit Card Card type: VISA Card number: ************1044 Expiry date: 08/2016 4520 4400 0015 1044 08/16 940



2013-09-29 18:41:27     CARD AND BOX PAIRED ONLINE Activation successful yesYour Sky TV channels will usually be activated in a few seconds, although it could take up to 2 hours.



2013-09-29 18:41:04     PLEASE CAN YOU REACTIVATE THIS CARD INTO ANOTHER SKY BOX THE ODL BOX IS FAULTY MODEL 1.0.81 VERSION 9F0801 SERIAL 0070166657 SKY CARD 538764465 PLEASE IF POSSIBLE THIS AFTERNOON . THANK YOU REGARDS JOSE



2013-09-06 14:09:00     Your transaction was successful. Transaction information Transaction ID 8HN058082N4083426 . Date and time 06-Sep-2013 14:03:21 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX0051 . Total £100.00 GBP



2013-08-21 10:57:13     Invoice 21 Aug 2013 Invoice Number: 4080 To: 538 764 465 skytec skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00



2013-08-07 16:19:48     Your transaction was successful. Transaction information Transaction ID 5HJ66015GA4633642 Date and time 07-Aug-2013 16:05:19 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX0051 Total £47.75 GBP



2013-08-07 16:18:19     Invoice 07 Aug 2013 Invoice Number: 3902 To: 538 764 465 jose sotto skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky card deposit 47.75 47.75 Delete Edit Total £47.75



2013-08-07 16:17:05     4792 9303 0023 0051 exp 1/15 mrs widdicks security 307



2013-08-07 16:08:18     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************0051 Expiry date: 01/2015



2013-08-07 16:06:07     Billing Period Charges Entertainment Extra with Sports 09 Jul - 08 Aug £47.25 Sky TV total: £47.25 Additional Charges Show£0.50 Payment due on 09 Jul £47.75 Payment Received 09 Jul - £47.75 Account balance £0.00



2012-09-03 10:11:01     HOST FEE PAID Your transaction was successful. Transaction information Transaction ID 5GG608521T321420S . Date and time 03-Sep-2012 10:10:40 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX0051 . Total £100.00 GBP



2012-08-31 09:01:08     Invoice 31 Aug 2012 Invoice Number: 2236 To: 538 764 465 JOSE SOTTO skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 538 764 465 100.00 100.00 Delete Edit Total £100.00



2012-08-30 14:25:39     resent signals to box



2012-08-30 14:08:55     the sports said this the wrong card for this setbox the family pack is ok . can you do it agian . is very urgent . thank you regards jose



2012-08-29 14:29:52     paired card to box



2012-08-29 14:23:22     HI CAN YOU PLEASE REACTIVATE SKY CARD 538 764 465 INTO THE NEW BOX OLD BOX IS FAULTY DETAIL DIGIBOX MODEL 550.064 VERSION 4F0803 SERIAL 0104710063 FAMILY PACK AND SPORTS SKY CARD 538 764 465 PLEASE DO IT FOR TOMORROW IS URGENT THANK YOU . REGARDS JOSE



2012-07-11 13:52:33     updated payment details Your new payment details: Payment method: Credit Card Card type: VISA Card number: ************0051 Expiry date: 01/2015



2012-03-20 11:40:39     Customer Eve Widdicks 0034 952115156



2011-11-10 14:29:07     NOV OFFER TAKEN REC 2474 CC 1748 OFFER COMPLETE



2011-10-12 17:11:45     oct offer taken. rec 1696. c/c 1748



2011-09-15 13:39:23     offer taken rec 928 cc 1748



2011-09-01 12:28:48     host fee paid rec 547 cc 1748



2011-08-10 11:42:32     august offer taken. rec 0035. c/c 1748



2011-08-05 22:35:21     Entertainment Pack with Sports Pack 09/08/11 - 08/09/11 £44.75 Viewing Subscription Discounted 09/08/11 - 08/09/11 £11.19 CR Sky TV total: £33.56 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 09/08/11 - 09/08/11 £0.50 Additional Charges total: £0.50 Payment due on 09/08/11 £34.06



2011-07-13 14:13:11     offer taken £11.19 rec 3738 c.c 1748



2011-06-10 14:05:59     Offer taken rec 2816 (041748)



2011-06-08 15:15:40     mysky akeane@post.alderney.ws user akeane1234 p/w keanegirl sec hospital



2010-12-01 12:16:13     ACTIVATED AND PAIRED CARD ON SPORTS WORLD STANDARD BOX ADDED C.C 04 1748 PAID OSB £34.13



2010-11-29 13:04:30     New end user paid host below rec 1272



2010-11-29 13:03:25     Host fee taken rec 1272 (041748)



2010-11-29 12:30:35     Hi Steve, Any news on this card 538 764 465 ? you gave it to Josse Sotto 14/11/2010, he was meant to get back with c/c details and you were given it at the end of Oct 2010. Cheers,



2010-10-28 12:44:22     This card was given to Steve Patmore to sell



2010-10-14 11:36:52     sent to cb in spain



2010-10-14 11:15:21     new 538 764 465 Previous Card 255 100 778



2010-10-08 10:20:07     REORDERED CARD AS PER EMAIL



2010-09-18 11:39:05     499 664 787 REORDER IF NO RESPONSE TO D/GFri, 8 October, 02:00 ? 03:00



2010-09-06 16:06:58     downgraded to variety mix



2010-08-11 12:29:22     Sent D&C an email to see whats happening with this acc and this years host fee.



2010-05-26 17:22:22     Repaired into a new box



2009-12-11 14:01:32     EMAILED GRACE TO ASK IF THEY CONTACTED THE CUSTOMER TO GIVE REPLACEMENT CARD



2009-10-12 14:33:20     ON 09/10/09 P4 CARD SENT TO D AND C £75.00 ADDED TO OCT 09 ACCOUNTS AS NO HOST PAID ON THIS CARD



2009-10-09 12:06:24     P4 CARD 499 664 787



2006-09-01 15:29:29     VIEWING SWITCHED BACK ON & CUST D/D SET UP ON ACCOUNT.



2006-06-15 18:55:13     CARD OUT - AWAITING PAYMENT



2006-06-08 12:10:38     CARD NOT SOLD / IN OFFICE