Transactions

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Contract Number	240006861837
Card Number	540 647 344
MultiRoom Number
First Name	MRS TINA & STEVE
Last Name	JACK
Address	3 MILL WAY
Address	PARKSMEAD
Address	THE CHASE
Town / City	WICKFORD
Postcode	SS12 9EX
Telephone	01268 523 042
Maiden Name	CRANE
Sky Password	DAVID
Date of Birth	1975-05-17 00:00:00
e-Mail	tina.jack@post.alderney.ws
Sky Card Number	540 647 344
Prev Sky Card Number	503 299 364
Host Fee Paid	2016-11-03 00:00:00
Host Fee Due	2000-01-01 00:00:00
Create Date	2006-05-31 14:10:42
Modification Date	2017-11-02 09:49:57
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Username	TINAJACK1
MySky Password	crane
Contract Status	We cancalled at Sky

2017-11-09 13:22:12 08/11/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240006861837, MANDATE NO 0615 £25.68

2017-11-02 09:48:20 Cancelled account with MySky chat. 31 days notice. Old host 19-01-2018

2017-10-31 13:43:44 Discount auto renewed by Sky @30% off for 12 months = £58.40pm

2017-10-30 14:46:39 nov sub Your transaction was successful. Transaction information Transaction ID 37X99941R2143740S Date and time 30-Oct-2017 15:46:05 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2894 Total £56.00 GBP

2017-10-10 10:35:53 09/10/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240006861837, MANDATE NO 0615 £24.80

2017-09-28 22:22:30 oct sub Your transaction was successful. Transaction information Transaction ID 28R701213T9428634 Date and time 28-Sep-2017 22:19:17 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2894 Total £56.00 GBP

2017-09-07 11:37:12 07/09/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240006861837, MANDATE NO 0615 £28.62

2017-08-30 01:31:26 SEPTEMBER SUB PAID Your transaction was successful. Transaction information Transaction ID 1H069617MK2336345 Date and time 30-Aug-2017 01:29:18 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2894 Total £56.00 GBP

2017-08-23 13:12:00 Downgraded account to Box sets + Movies as per client's email request. Monthly subs should be £56 from September sub. Updated Calendar reminders.

2017-08-09 15:38:41 09/08/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240006861837, MANDATE NO 0615 £32.00

2017-07-30 21:35:44 AUGUST SUB PAID Your transaction was successful. Transaction information Transaction ID 52P69485NB775290C Date and time 30-Jul-2017 21:34:00 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2894 Total £80.80 GBP

2017-07-11 02:04:18 07/07/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240006861837, MANDATE NO 0615 £32.00

2017-07-02 23:18:50 JULY SUB PAID Your transaction was successful. Transaction information Transaction ID 3XG05545RU603341U Date and time 02-Jul-2017 23:17:14 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2894 Total £80.80 GBP

2017-06-28 14:26:05 july sub declined Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.

2017-06-07 19:18:53 07/06/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240006861837, MANDATE NO 0615 £32.00

2017-06-01 11:32:36 june sub Your transaction was successful. Transaction information Transaction ID 0LN97788AG372921N Date and time 01-Jun-2017 11:31:16 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2894 Total £80.80 GBP

2017-05-09 19:04:09 09/05/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240006861837, MANDATE NO 0615 £32.00

2017-05-01 10:34:33 MAY SUB PAID Your transaction was successful. Transaction information Transaction ID 0MS75485F7291484U Date and time 01-May-2017 10:33:21 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2894 Total £80.80 GBP

2017-04-12 21:29:22 07/04/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240006861837, MANDATE NO 0615 £32.00

2017-04-02 00:55:44 APRIL SUB PAID Your transaction was successful. Transaction information Transaction ID 7P001926NM242540K Date and time 02-Apr-2017 00:54:24 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2894 Total £80.80 GBP

2017-03-09 00:48:21 08/03/2017 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240006861837, MANDATE NO 0615 £30.97

2017-03-01 15:30:37 march sub Your transaction was successful. Transaction information Transaction ID 0GH77202VD620512U Date and time 01-Mar-2017 16:29:21 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2894 Total £80.80 GBP

2017-01-31 15:56:30 feb sub Your transaction was successful. Transaction information Transaction ID 6JC652366V277554D Date and time 31-Jan-2017 16:55:12 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2894 Total £80.80 GBP

2016-12-30 20:14:42 JANUARY SUB PAID our transaction was successful. Transaction information Transaction ID 3TN40039N4164131U Date and time 30-Dec-2016 21:13:30 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2894 Total £80.80 GBP

2016-12-14 11:29:08 Added Santander as per calendar notification. 09 01 28 08806038

2016-12-06 09:26:10 BILLING AND OFFER INFO Total due 7 Nov £80.30 Total due 7 Dec £87.73 UPCOMING SUBS 07 January £32.30 07 February £32.30 07 March £32.30 CUSTOMERS CC AT SKY Your current payment details Payment method: Credit Card Card type: VISA Card number: ************2894 Expiry date: 05/2019 CALANDER TO ADD SANTANDER 14/12/2016 ADMIN DONE TO TAKE MONTHLY SUBS FROM 1ST JANUARY 540 647 344 1ST £80.80 4133 8850 0498 2894 05/19 075 CALANDER DONE TO TRY FOR NEW OFFER YEARLY

2016-12-01 10:05:03 Reactivated account with 60% off for 12 months = £32pm.

2016-11-24 13:30:40 Cancelled account so Steve can reactivate with an offer.

2016-11-03 13:52:11 Your transaction was successful. Transaction information Transaction ID 6J665181V5737223B Date and time 03-Nov-2016 14:50:59 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2894 Total £120.00 GBP

2016-10-27 10:42:24 Invoice 27 Oct 2016 Invoice Number: 9484 To: 540 647 344 stl skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 host fee 120.00 120.00 Delete Edit Total £120.00

2016-10-27 10:40:56 Latest bill My subscriptions 7 Nov - 6 Dec £80.00 Additional charges £0.30 Total due 7 Nov £80.30

2016-05-25 16:51:08 Paired card to new box at client's request. 4F310D 0375775044E

2015-10-28 14:06:28 Your transaction was successful. Transaction information Transaction ID 5VD84777A78701905 Date and time 28-Oct-2015 15:05:26 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2894 Total £120.00 GBP

2015-10-13 11:34:49 Invoice 13 Oct 2015 Invoice Number: 8227 To: 540 647 344 stl skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 Annual host fee 120.00 120.00 Delete Edit Total £120.00

2015-09-23 12:13:56 Added HD as this wasn't set up when the account was reinstated.

2015-09-22 08:39:21 Signals resent for movies

2015-09-21 15:14:06 Paid OB £72.25 with c/c ending 2894 & added same for d/d. They also gave me an offer of £9.50 discount for 12 months.

2015-06-08 10:25:24 Paid OSB of £72.25 with clients CC and paired to box. 4F31D3 03642926652

2015-05-15 12:27:14 7 May - 6 Jun A month in advance Family with Sports & Movies - multiple items £62.88 HD Pack£5.25 Free items Total £68.13 16 Apr - 6 May (21 days) Credit for Cancellation of Family with Movies- £31.85 Family with Sports & Movies£43.40 Total £11.55 Additional charges £0.50 Total due 7 May £80.18

2015-05-11 15:54:03 Paid OSB of £80.18 with customers new CC. 4133 8850 0498 2894 05/19 075

2015-04-13 10:28:52 Paid OSB of £56.20 with customers CC. 4133 8850 0412 6534 10/17 657

2015-04-10 11:51:38 Cancelled the downgrade of Sports. Steven Warner 20:38 (15 hours ago) Reply to me Hi, I have changed my mind and want to keep sports... Is that ok? Sent from my iPhone

2015-03-16 13:05:40 Removed Sports. stevenwarner1976@gmail.com 15 Mar (1 day ago) Reply to me Hi, I would like to cancel my sky sports package. I would like to keep everything else. It is mainly that I don't get a chance to watch it! Kind regards Sent from my iPad

2015-01-12 09:27:29 Called up and paid OSB with same CC details as note below. Steven Warner 9 Jan (3 days ago) Reply to me Please could you run my card again. The payment did not go through.

2014-11-10 17:34:24 Added customers new CC, paid OSB and activated Sky Sports 5 Steven Warner 16:20 (1 hour ago) Reply to me Hi as requested Card number 4133885004126534 Exp 10/17 Back number 657 Also how do I activate sky sports 5? Sent from my iPhone Sky HD Solutions 17:33 (0 minutes ago) Reply to Steven Hi Steven, That's been changed and we've activated Sky Sports 5 for you as well. Regards

2014-11-10 17:01:17 Your transaction was successful. Transaction information Transaction ID 8A590384SP1950045 Date and time 10-Nov-2014 18:00:59 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX6534 Total £120.00 GBP

2014-11-10 16:36:30 Customer mailed in with new payment details : 4133 8850 0412 6534 10/17 657

2014-11-03 14:36:00 Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.

2014-10-28 15:28:23 Invoice 28 Oct 2014 Invoice Number: 6673 To: 540 647 344 stl skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 host fee 120.00 120.00 Delete Edit Total £120.00

2014-06-02 16:36:54 Change payment method Your new payment details: Payment method: Credit Card Card type: VISA Card number: ************3285 Expiry date: 05/2017

2014-06-02 16:34:45 CUSTOMER CALLED TO PROVIDE NEW CC DETAILS: 4133 8850 0345 3285 05/17 768

2014-05-12 15:36:23 New CC details 4556 4617 8150 9876 04/19 322 Paid off OSB £63.75 with cust CC and added details to acc for further payments.

2014-05-12 12:22:14 OSB £63.75 with cust CC details DECLINED 4556 4617 8150 9850 04/18 775

2014-05-12 10:34:15 Advised the customer there is an OSB £63.75 awaiting CC details

2014-02-20 11:47:36 paid off osb £63.76 with cc below and added same

2014-02-20 09:48:21 Payment Received 07 Feb - £63.76 Credit Card Declined 08 Feb £63.76 Account balance £63.76 The easiest way to pay is by Direct Debit, but you can also choose to make recurring credit card payments.

2014-02-06 13:13:06 Your transaction was successful. Transaction information Transaction ID 6X028196H6358434P Date and time 06-Feb-2014 13:35:25 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX9876 Total £63.75 GBP

2014-02-06 13:10:22 customers new cc 4556 4617 8150 9876 04/19 322

2014-02-05 16:49:17 Your order Monthly cost Sky 3D Free Benefits and extras On Demand Free New monthly cost £63.25

2014-02-05 10:36:50 Hi, Recently within our business we have made a change. Due to a large amount of customers leaving accounts with large balances unpaid, resulting in us losing the use of the viewing card and our uk address which we provide for that card, we have started taking viewing card deposits. This deposit is just a payment of one months sky subscription which is returned to customers when they wish to cancel their account. We will need to take a deposit for your account which will be £63.75. Can you please advise if we have permission to take this from your credit card provided. Many Thanks, Jeni

2014-02-05 10:32:59 Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.

2014-02-05 10:27:23 4556 4617 8150 9850 04/18 775

2014-01-22 10:37:30 540 647 344 - take deposit on Wed 5 Feb 2014 at 07:00.

2014-01-22 10:37:05 paid ob with cc 9850 and added same

2014-01-10 22:59:09 OB AT SKY THEREFORE DIDNT TRY DEPOSIT AGAIN Payment Received 07 Jan - £63.75 Credit Card Declined 08 Jan £63.75 Account balance £63.75

2013-12-18 10:25:56 deleted below invoice as an invoice for deposit has already been made but deposit declined

2013-12-18 10:17:55 Invoice 18 Dec 2013 Invoice Number: 4822 To: 540 647 344 stl skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky card deposit 63.75 63.75 Delete Edit Total £63.75

2013-12-18 10:12:33 Billing Period Charges Entertainment Extra with Sports and Movies HD 07 Dec - 06 Jan £63.25 Yours at no extra cost Sky TV total: £63.25 Additional Charges Show£0.50 Payment due on 07 Dec £63.75 Payment Received 07 Dec - £63.75 Account balance £0.00

2013-11-22 12:08:58 540 647 344 take deposit on Wed 18 Dec 2013 at 08:00

2013-11-22 10:16:14 Hello, I have looked into your sky card 540 647 344 and the reason that your sky was cut off was because the credit card on the account declined on the 08 November for this months bill and then sky have cut you off 14 days later. I spoke to your wife and she said that this will be because you got a new credit card therefore the previous one declined. Your wife provided me with her credit card so I have paid the balance off with the credit card provided and reinstated your channels. Regards Charlotte

2013-11-22 10:00:07 PAID OFF OB WITH CC 9835 AND ADDED SAME

2013-11-22 09:54:15 CLIENTS WIFE CALLED, I EXPLAINED TO HER THAT THEIR CC DECLINED AT SKY ON 08 NOV - SHE SAID IT WAS BECAUSE HER HUSBAND GOT A NEW CC - WIFE PROVIDED HER CC 4556 4617 8150 9835 11/17 870

2013-11-22 09:52:56 I have been a customer for 3 years. Just settled down to watch my recorded Ashes.... Been cut off sky.. 100 left my account this month for my annual subscription and fee for sky. Am so annoyed. I want a call before the next innings of the cricket... Why do I use you peolple!!!!!!! Call me on 673875915 ASAP... Disgusting service... and why dont you put you admin number on your web

2013-11-19 11:44:36 Check your information Some of your information may be missing or incomplete. Please check the following items: 15005 - Gateway decline: Your card issuer, not PayPal, declined this transaction. Ask your buyer for another card.

2013-11-19 11:41:52 Invoice 19 Nov 2013 Invoice Number: 4598 To: 540 647 344 stl skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 sky card deposit 63.75 63.75 Delete Edit Total £63.75

2013-11-19 11:40:20 Payment on your account is overdue Please check that your payment details are correct. Amend your card or bank account details if they have changed since you set up your account. You can also clear the outstanding balance on your account with a one-off payment. Further information If you have cleared your outstanding balance, please ignore this message. Sky TV Show £63.25 Additional Charges Show £0.50 Payment due on 07 Nov £63.75 Your bill is overdue. Please make a payment as soon as possible. Make a payment Payment Received 07 Nov - £63.75 Credit Card Declined 08 Nov £63.75 Account balance £63.75

2013-10-31 15:26:07 Your transaction was successful. Transaction information Transaction ID 89H04277KB945554S Date and time 31-Oct-2013 16:23:53 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX9850 Total £100.00 GBP

2013-10-31 15:25:02 new details visa 4556 4617 8150 9850 exp 03/18 cvc 451

2013-09-24 16:51:44 Invoice 24 Sep 2013 Invoice Number: 4358 To: 540 647 344 end user skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00

2013-07-10 15:11:10 changed cc Your new payment details: Payment method: Credit Card Card type: VISA Card number: ************9850 Expiry date: 03/2018

2012-11-06 10:52:03 HOST FEE PAID Your transaction was successful.Transaction information Transaction ID 58J541225A200330T . Date and time 06-Nov-2012 11:50:54 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX1912 . Total £100.00 GBP .

2012-11-06 10:49:10 Invoice 06 Nov 2012 Invoice Number: 2556 To: 540 647 344 end user skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00

2012-11-02 11:18:16 540 647 344 - take host fee from this card as funds will be in account (cc details in satclick) on Tue 6 Nov 2012 at 11:00

2012-11-02 11:16:07 i phoned end user and got cc details 4462 7432 8343 1912 03/15 966 said money wont be in account will tuesday so will make a google calander to take host fee then

2012-11-01 12:55:25 540 647 344 - if no response from end user downgrade card on Fri 2 Nov 2012 at 11:00

2012-11-01 12:54:45 Hello, the annual host fee is due on your sky card. Please supply cc details or advise if you would like an invoice sent to your email address or not. Thank you Charlotte

2012-10-30 12:37:41 Active account on Entertainment Extra with Sports and Movies HD, Card type: VISA Card number: ************1912 Expiry date: 03/2015

2012-07-23 11:18:27 paid off osb with 1912 and added same

2012-07-23 09:39:54 Your Sky TV service is suspended Please pay £58.75 and then update your payment method

2012-06-22 13:47:35 Paid off OSB £58.75 on acc and added details to acc 5489 0182 5015 0803 Exp: 04/16 329

2012-06-22 13:12:35 Can't pay osb through automated service or online. There is a balance of £58.75. cc is a spanish card . have emailed the customer and eddie back for new cc details

2012-06-22 12:25:22 Payment on your account is overdue There is an overdue charge on your billing account, please pay the following amount immediately £58.75 You will then need to update your payment method to reinstate your TV service. If you have cleared your outstanding balance, please ignore this message.

2012-06-22 10:30:40 4556 4617 8150 9819 exp 02/17 cvc 475 new c/c details to be added to account

2012-03-21 21:56:25 BALANCE PAID AND C/C DETAILS ADDED TO THE ACCOUNT VIEWING WILL BE RESTORED 2 MINS / 4 HRS

2012-03-21 21:14:22 Hi, I have had a look at your account and your c/c declined , sky have suspended services due to a balance. I have copied account info for you. Your Sky TV service is suspended Please pay £58.75 and then update your payment method Understanding your bill Any changes you have made to your account will be reflected in this bill You have removed Sky TV from your subscription You may receive a credit on your bill for the services you have removed (as you pay your subscription a month in advance). Help understanding my bill Product change(s): 06/04/12: removed Entertainment Extra with Sports and Movies 06/04/12: removed Sky+ Subscription 06/04/12: removed Sky+HD Pack We'll only charge you for the days you use a service or subscription. If you cancel a service that we charge for in advance, you may see credits on your bill, refunding advance payments that would have covered the service or subscription you cancelled. Changes to your subscription may show products appearing multiple times on your bill; some of these entries may be credits to your account. Look closely at the billing dates for each product to confirm how you are being charged. Payment received for your last bill, thank you. Amount owing from last bill £0.00 Sky TV £58.25 Billing Period Charges Discounts Sky+ Subscription 07/03/12 - 06/04/12 £0.00 Entertainment Extra with Sports and Movies HD 07/03/12 - 06/04/12 £58.25 Sky TV total: £58.25 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 07/03/12 - 07/03/12 £0.50 Additional Charges total: £0.50 Payment due on 07/03/12 £58.75 Your bill is overdue. Please make a payment as soon as possible. Make a payment Credit Card Declined 05/03/12 £58.75 CR Payment Received 04/03/12 £58.75 CR Account balance Please provide c/c details to clear this balance and readd details to your account and viewing will be put back on. Regards, Carol

2012-03-21 21:13:57 My Sky has been disconnected. I have checked my bank and no payment was taken this month. I am surprised as the account has money in it. My card number is 540647344 Please re-try the card. I am in meetings all day and unreachable, but please leave a message at +34 952 666089 Shame I had to miss the football! Steven Warner

2012-02-11 12:35:16 balance paid and account reactivated using details from note below

2012-02-10 11:43:39 This man has called because he wants to change his payment details at sky because he is swapping credit cards. In the meant time while his new credit card is arriving he wants to set up a direct debit at sky. However, his account is spanish. He has given me his debit card number: 5489 1264 1743 3424 09/14 080 and his account number is 0049449311 2990005140. I explained that because this is a spanish account number there might be problems so i took his phone number 0034 673 875 915 and explained skys systems are down so this wont be dealt with untill tomorrow. Please call end user if there is any issues. Charlotte

2011-11-09 17:24:33 nov offer taken. rec 2427. c/c 2913. OFFER COMPLETE

2011-11-04 10:00:59 host paid rec 2291 cc 2913

2011-10-10 12:42:55 OCT OFFER TKN REC 1628 C/C 2913

2011-09-16 16:50:31 Hi, A refund of £100.00 has been put back onto your c/c ending 2913. I apologise for any inconvenience. Regards, Carol

2011-09-16 16:46:49 £100.00 HOST FEE REFUNDED REC 960 C/C 2913, AS HOST NOT DUE UNTIL JAN 2012 , CUSTOMER EMAILED TO CONFIRM REFUND HAS BEEN DONE

2011-09-14 16:39:07 september offer taken. rec 874. c/c 2913

2011-09-09 22:36:13 Host was charged but host date is 19/01/12. Refund and email client to let him know its been done. steven.warner@globalinvestmentsolutions.ca

2011-09-09 16:38:54 steven.warner@globalinvestmentsolutions.ca

2011-09-01 14:40:05 host fee paid rec 573 cc 2913

2011-08-04 15:29:07 taken offer rec 4577 CC 2913

2011-07-17 17:23:54 offer taken 12/07/11 £20.38 3686

2011-06-08 16:16:26 offer taken rec 2768 (292913)

2011-05-23 10:49:19 Added sports channels to customers package. Now on a 2 mix pack with sports and HD £51 a month package

2011-05-23 09:52:58 Cust called viewing off. End user Steven 952 666 089 OR 673 875 915 Pay off OSB £31.25 and added cc to acc (292913)

2011-01-19 14:34:48 added c.c 29 2913

2011-01-19 14:08:38 NEW CLIENT PAIRED CARD ON HD BOX ON VAR+KNOW WITH HD

2011-01-10 15:30:57 This card was given to Eddie 20/12/2010 along with an HD BOX

2010-12-30 16:16:29 cancelled mag

2010-12-16 15:35:53 gave to cb to sell in spain

2010-12-16 10:53:17 ignore note below

2010-12-15 16:36:31 sent this to replace 508 583 259 mrs house tel 664076613 40 Orange Grove Saydo Park, Mollina 29532, Malaga, Spain. as old card under investigation

2010-11-25 10:56:24 new 540 647 344 Previous Card 258 041 342

2010-11-22 08:57:56 CARD REORDERED AS NO RESPONSE TO DOWNGRADE 3-5 DAYS

2010-10-29 15:37:38 reorder card if no response to D/G on Mon 22 Nov 2010 MESSAGE SENT TO GOOGLE CALANDER

2010-10-11 13:36:23 downgraded from sky world to news mix as host due travelling

2010-10-05 17:25:37 Note to g'calander to d/g 11/10/2010 if no response to email

2010-10-05 17:24:46 Banny, Another host due do you have c/c details ? Regards, Carol

2010-09-16 14:34:40 MY SKY Username TINAJACK1 Password crane12 Email tina_jack@post.alderney.ws Date of birth 17/05/1975 Security question MMN Answer to security question crane Acc active, on full pack with hd, cc details on acc (2780) payment due date 7th of every month.

2009-12-01 10:57:56 host fee paid £85 7166

2009-10-12 14:26:07 P4 CARD SENT TO D AND C ON 09/10/09 , AS HOST PAID ON THIS CARD JAN. 09 £13.00 ADDED TO OCT 09 ACCOUNTS, ****annual host due jan 2010 ****

2009-10-09 12:31:44 NEW P4 CARD ARRIVED 503 299 364

2009-06-17 10:44:08 WHEN P4 CARD ARRIVES PLEASE INFORM GRACE @ D& C

2009-01-27 11:42:53 * * HOST FEE BEEN PAID 2DAY RECEIPT 3677 * *

2007-02-16 11:30:49 booked setanta online using customers c.c details ending (2780)

2006-09-08 15:08:28 RECORDING FACILITIES ACTIVATED & HD SERVICES ACTIVATED.

2006-09-08 10:52:01 VIEWING SWITCHED BACK ON & CUST C/C SET UP ON ACCOUNT (2780).

2006-09-08 10:39:28 O/BALANCE OF £43.28 ON ACCOUNT - LETTER DATED 30/08/2006.

2006-06-15 20:07:36 CARD OUT - AWAITING PAYMENT

2006-06-05 14:45:48 card not sold / in office