Transactions

DataTable with default features

Contract Number 240006861746
Card Number 576 623 110
MultiRoom Number
First NameMR MAURICE JOHN
Last NameGRAY
Address4 DALE WAY
AddressPARKSMEAD
AddressTHE CHASE
Town / CityWICKFORD
PostcodeSS12 9EX
Telephone01268525524
Maiden NameMOON
Sky PasswordROBOT1131
Date of Birth1978-10-20 00:00:00
e-Mailmgray@post.alderney.ws
Sky Card Number576 623 110
Prev Sky Card Number558 447 520
Host Fee Paid2012-08-03 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2006-05-31 14:02:10
Modification Date2015-02-20 09:07:42
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernamemaurice107
MySky Passwordmoongray2011
Contract StatusViewing Abroad



2015-02-20 09:07:40     Account is VA now.



2015-02-18 23:42:46     BOARD TO CHASE THIS CARD UP



2015-02-03 15:11:53     4 Feb - 3 Mar A month in advance Variety with Movies - including discounts £22.25 Total £22.25 Additional charges £0.50 Total due 4 Feb £22.75 DUMMY CC ADDED You've successfully changed your payment method 4101626207719644 10/15 648



2015-02-03 13:20:31     reordered card, there is a half price offer on this acc so i have not downgraded as monthly payment is £20 something



2014-06-06 11:36:02     NEED MALE TO CALL AND REINSTATE



2014-05-13 11:01:35     Called sky and they have still not resolved the issue need to call back tomorrow



2014-05-12 19:17:54     This is Sammy's card so I paid the OB with our company cc £43. Got a 12 month half price offer.



2014-05-12 19:10:53     tried to reinstate the account but there is some problem. Contact them in 48 hours to see if it resolved



2014-03-14 12:26:54     AND THE DATE SHOULD READ 23/03/2014



2014-03-14 12:23:04     NOTE BELOW IS WRONG - SHOULD READ 576 623 110 -YEARLY FEE DUE FROM SAMMY 29/06/2014 £686



2014-03-10 16:15:00     375 195 229 WITH SAMMY YEARLY FEE OF £708 DUE 29/06/2014



2014-02-05 18:55:36     PAIRED CARD TO DIGIBOX 4E0910 03141745772



2013-11-30 15:03:22     PAIRED CARD TO DIGIBOX 4E0910 03141745772



2013-09-20 11:15:36     PAIRED CARD TO DIGIBOX 4E0910 03141745772



2013-09-20 10:31:33     repaired card to sky plus hd box



2013-09-20 09:50:53     call to upgrade message - got signals resent



2013-09-02 23:18:21     CARD WITH SAMMY WHO PAYS 1 YEAR UPFRONT 576 623 110 Sold March 2013 Package Entertainment extra plus movies Yearly cost £628.00



2013-09-02 23:16:21     Entertainment Extra with Movies 04 Sep - 03 Oct £43.00 Sky TV total: £43.00 Additional Charges Show £0.50 Payment due on 04 Sep £43.50



2013-07-07 16:38:33     Paired to 4f3104 0362135073A



2013-07-06 21:13:49     NEW CC ADDED TO THIS ACCOUNT New cc details to add to account 5341 0531 9800 4992 02.16 973



2013-03-23 13:37:37     Menny, A software download needs to be done. Please get me info asap Carol



2013-03-23 13:22:52     Hi Scotty please activate this card for sammy asap,he is awaiting signal please,details of card and box you gave him yesterday are he will pay you for the year upfront regards menny SYSF26.09 4F31D3 0364401411 576 623 110 SYSF26.09 37.1.19.6 ENTERTAINMENT EXTRA + MOVIES PACKAGE



2013-03-23 13:22:08     OB £52.92 PAID WITH COMPANY CC 7463 AND ADDED SAME REINSTATED ENTERTAINMENT EXTRA AND MOVIES MONTHLY BILL £42.50 DUE 04/04/2013



2012-11-21 13:46:04     I think was given to Sammy. I have emailed him and asked him to confirm.



2012-11-11 22:00:25     THIS CARD WAS TAKEN TO SPAIN IN OCTOBER AND THERE ARE NO FURTHER NOTES WHERE IS THIS CARD



2012-10-12 11:37:39     HAVE ADDED THIS ADDRESS TO FOLDER: ADDRESS' TO USE FOR CARD ORDERING



2012-10-10 09:21:11     account cancelled 31 days notice.



2012-10-09 22:58:35     CAROL TAKING TO SPAIN 10/10/2012 AS STOCK TO SELL



2012-10-09 22:56:10     Payment due on 04/09/12 £43.00 Credit Card Declined 02/09/12 £43.00 Payment Received 01/09/12 £43.00 CR Account balance £43.00 THIS PAYMENT WAS MADE 24/09/2012 CURRENT MYSKY BILL Any changes you have made to your account will be reflected in your next bill Product change(s): 07/10/12: removed Sky+ Subscription NOT SURE IF THIS MEANS ACCOUNT HAS BEEN CANCELLED EMAILED JAMIE TO DEAL WITH TOMORROW



2012-10-09 22:47:30     THIS CUSTOMER PREVIOUSLY HAS CARD 558 447 520 , THIS WAS FAULTY SO I REORDERED THE CARD AND SENT THIS CUSTOMER CARD 575 960 158 THIS IS THE CURRENT CARD FOR THIS CUSTOMER AND THIS IS THE ACCOUNT THAT NEEDS PAIRED TO ABOVE BOX. HERE ARE THE BOX DETAILS AGAIN Model number 1.0.55 Version 9f0a03 Serial 0103706330 PAIR CARD 575 960 158 TO THIS BOX FORGET ABOUT THE CARD NUMBER WHICH IS THE SUBJECT FOR THIS EMAIL AS THAT WAS HIS LAST CARD THAT WE REORDRED I NOW HAVE THE REORDERED CARD AS STOCK AND LEANNE HAS TWICE PAIRED THIS CUSTOMERS CARD TO IT , AS I SAID NO WONDER THE CUSTOMER HAS NO BLOODY VIEWING PLEASE CAN SOMEONE GET THIS RIGHT THIS TIME. FROM A VERY PISSED OFF CAROL



2012-10-09 22:38:43     OMG HOW MANY TIMES DO I NEED TO SAY THIS THIS IS A STOCK CARD WE GAVE THIS CUSTOMER A NEW CARD LEANNE HAS NOW TWICE PAIRED HIS BOX TO THIS ACCOUNT WHEN I HAVE TWICE PAIRED IT TO THE CORRECT ACCOUNT NO WONDER HE HAS NO VIEWING PAIR HIS BOX TO THE CORRECT ACCOUNT



2012-10-09 16:47:44     sky to sky they think there must be a box fault?



2012-10-09 15:48:09     resent signals and checked the box details all correct. Sky said account is active



2012-10-08 21:04:44     I HAVE NOT REMOVED BOX DETAILS FROM THIS ACCOUNT , HOPEFULLY JAMIE WILL BE ABLE TO CANCEL THE ACCOUNT DOWN AS THIS IS A STOCK CARD AND THE BOX DETAILS WILL BE WIPED OUT THESE BOX DETAILS I WAS ABLE TO ADD TO THE OLD CUSTOMERS NEW ACOUNT 575 960 158



2012-10-08 19:01:13     LEANNE HAS PAIRED THIS CARD TO OLD CUSTOMERS BOX THIS IS A STOCK CARD I NEED TO REMOVE BOX DETAILS FROM THIS ACCOUNT AND ADD THEM TO ACCOUNT 575 960 158 WHICH IS THE ACCOUNT OF THE REPLACEMENT CARD CUSTOMER HAS NO VIEWING !!!!



2012-10-06 18:01:40     I have repaired your card and your box again. You should have your channels back in 2 mins to 4 hours.



2012-10-05 13:41:36     ref CRF1965194



2012-10-05 13:38:04     UNABLE TO CANCEL SENDING FORM TO RESOLUTION DEPT CALL BACK THURSDAY TO CONFIRM ACC ACTIVE BUT ACC BLOCKED



2012-10-04 13:55:00     BOARD TO CANCEL DOWN ACCOUNT AS STOCK CARD



2012-10-04 13:53:44     Payment due on 04/10/12 £43.00 Payment Received 25/09/12 £43.00 CR Account balance £0.00



2012-10-04 13:52:03     DUMMY CC ADDED Your new payment details: Payment method: Credit Card Card type: MASTERCARD Card number: ************2086 Expiry date: 12/2015



2012-10-04 13:47:30     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************1326 Expiry date: 07/2015



2012-10-03 18:05:57     NEW CARD ARRIVED AT TERRI'S 576 623 110 OLD CARDS: 558 447 520 505 872 374



2012-10-01 14:15:49     reordered card



2012-09-29 13:37:54     BOARD TO REORDER



2012-09-29 11:45:53     THIS CARD WAS FAULTY NEW CARD SENT TO CUSTOMER 575 960 158 THIS CARD WILL NEED TO BE REORDERED



2012-09-28 21:50:24     Sky+ Subscription 04/09/12 - 03/10/12 FREE Entertainment Extra with Movies 04/09/12 - 03/10/12 £42.50 Sky TV total: £42.50 Additional Charges Show details£0.50 Billing Period Charges Discounts Credit Card Admin Charge 04/09/12 - 04/09/12 £0.50 Additional Charges total: £0.50 Payment due on 04/09/12 £43.00



2012-09-28 21:44:32     Sorry Charlotte but still nothing...sorry Hi, I am really sorry about this, i think we are going to have to replace the card , please provide an address and i will send you a new card. Regards, Carol



2012-09-28 16:47:03     Please try to view channels again i have repaired the card to the box and resent signals. Charlotte



2012-09-28 16:16:03     system details same as what we have Dont know which one so here is all the info as shown Manufacturer pace Model number 1.0.55 Version 9f0a03 Serial 0103706330 Card number you have Oeprating system 1.2s4fm Epg 3.8.8



2012-09-28 15:08:46     Hello, I didnt realise when I spoke to you on the phone that this was the account I was dealing with yesterday. Please will you go to services, system set up, system details on your sky account and send me the box details as that is the only other thing I can think of that will be the problem. If this problem persists you will need a new viewin card. Please confirm serial, version and model number. Charlotte



2012-09-27 15:26:36     resent signals to box



2012-09-27 14:51:27     still off, told client to do a software download



2012-09-27 13:57:04     channels still off, told client to do viewing card reset



2012-09-27 13:07:29     bav7072@gmail.com customerr email address customer called and still no viewing board to call sky



2012-09-25 10:26:36     Upgrade online on 03/10/2012 03/10/12: removed Entertainment Extra with Movies



2012-09-25 10:06:59     Paid osb £43 with cyst cc (301326) exp 07/15 added detail to acc



2012-09-25 09:39:21     OSB £43 on acc need new cc details called cust but no answer Brain 0034 678 700 157



2012-08-03 16:23:04     Invoice Number: 2049 paid



2012-07-30 12:43:45     Invoice 30 Jul 2012 Invoice Number: 2049 To: BRIAN EVELLANO skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 558 447 520 100.00 100.00 Delete Edit Total £100.00



2012-07-30 12:40:56     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************2699 Expiry date: 02/2013



2011-11-22 11:31:54     BRIAN EVELLANO 956176574 soulsearcher@hotmail.es



2011-10-22 15:31:03     resent signals for movies world pin 0112



2011-10-21 17:01:48     activate this card on movie world 1.0.55 0103706330 9F0A03 added cc 1061 2699



2011-10-21 15:33:34     £100 activation fee taken rec 1906 cc 2699



2011-10-21 13:50:10     Wanted to activate card using Gibraltar DD details. asked for UK CC details before I can action it.



2011-10-07 10:56:10     Previous Card 258 040 112



2011-10-04 16:07:24     card reordered on prime card payment date 4/10 card number 5118 4420 4882 1930 exp 01/13 cvc 780



2011-07-14 10:57:58     cancelled account 31 days notice given moving in with partner. last bill £12.86 on 14th august



2011-06-10 17:03:08     offer taken rec 2839 (612622)



2011-04-29 14:53:09     Repaired box again still has the problem pairing this card to box. i will call bk at 5 and get an update



2011-04-28 09:47:37     Sky dont think call bk has been done and they can no longer over right the system. operator is sending infor off to IT department. will have to call bk tomor to confirm all been sorted.



2011-04-01 13:08:24     tried to repair card again to hd box error at skys end sending a form to IT DEPT TO RESOLVE Model sysf26.76 Version 4F3106 Serial 0362605670



2011-04-01 12:44:04     tried to repair because customer has no sports or movies but sky were geting an error msg



2011-03-31 09:13:17     repaired to new hd box



2011-01-08 10:01:30     Hi Carl, I have checked this account and there are no problems at sky or re. host , all paid and up to date. What is the onscreen message ? Regards, Carol



2011-01-08 09:58:15     Mysky log in details Username maurice107 Password moongray2011 Email mgray@post.alderney.ws Security ques MMN



2011-01-08 09:52:03     Hi guys I have a card on restricted viewing. (505 872 374) Please advise Regards. Carl.



2011-01-08 09:51:31     Current Payment Details Your Current Payment Details are as follows: Payment Method: Direct Debit Account Holder: mr m gray Sort Code: **-**-73 Account Number: ******02 Payment Due Date: 4th of each month



2011-01-08 09:51:02     Bill details Payment received for your last bill, thank you. Amount owing from last bill £0.00 Sky TV OpenSky+ Subscription 04/01/11 - 03/02/11 £0.00 Sky+HD Pack 04/01/11 - 03/02/11 £10.25 Sky World 04/01/11 - 03/02/11 £52.00 Subtotal: £62.25 Packages: £62.25 Amount due £62.25 Payment Received 04/01/11 £62.25 CR Account balance £0.00



2010-09-18 12:07:54     UPGRADED TO SKY WORLD JENI



2010-09-17 19:30:27     £100 host paid 0773



2010-09-13 12:54:20     505 872 374 CANCEL CARD IF NO RESPONSE FROM D/G on Mon 20 Sep 2010 at 05:00



2010-08-19 13:00:27     downgraded to news and events



2010-08-12 09:28:03     downgraded from sky world to news as host due



2010-08-11 15:28:34     DG this card no responce from email



2010-07-23 15:29:56     note put in calender to d/g in August



2010-07-23 12:07:16     i have out a note in gmail to dg this card in Sep as host fee due.



2009-10-19 10:49:30     card out to prosky PAIRED CARD ON SKYWORLD ADDED HD FACILITY ADDED D.D 00785602 S/C 309373 PIN 0112 CARL PAID STEVE



2009-10-04 16:09:34     mjg-112 dubai1958



2009-10-03 14:47:18     P4 card arrived 505 872 374



2009-09-23 11:52:11     Card arrived at Terry's



2009-09-21 15:24:25     REORDERED CARD CAN BE SOLD PUT ON NEWS MIX ONLY



2009-08-11 13:35:01     cancelled account 31 day notice given



2008-11-05 16:40:47     * * HOST FEE BEEN PAID 05.11.08 RECEIPT 3051 * *



2008-11-05 12:16:57     REPAIRED CARD TO HD



2007-10-30 11:34:47     PAIRED TO HD BOX, HD AND RECORDING ARE ACTIVE.



2007-03-19 16:50:47     Paid £151.67 with custs c/c & added to acc (ending 4350). This covers from 7/12/06 - 7/4/07.



2007-03-07 12:36:49     O/BALANCE OF £43.50 ON ACCOUNT - LETTER DATED 06/02/2007.



2006-10-03 15:42:09     Signals re-sent for HD channels



2006-10-03 15:16:36     HD channels still not active



2006-10-02 15:00:57     Signals resent. Contract not received



2006-09-29 10:50:37     Sky waiting on contract, 14 day extension granted. Signal resent



2006-09-09 12:10:20     Sky waiting on contract, 14 day extension granted. Signal resent.



2006-09-07 14:06:55     All signals resent.



2006-09-06 14:05:10     All signals, resent signals.



2006-09-04 17:45:10     Booked Prem+ with custs c/c £60 (ending 6819).



2006-09-04 17:37:07     Switched on, repaired, HD on, recording on, added custs c/c to acc (ending 6819).



2006-06-16 09:45:54     CARD OUT - AWAITING PAYMENT



2006-06-05 14:49:33     card not sold / in office