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Contract Number 240006857272
Card Number 545 808 933
MultiRoom Number
First NameMRS P
Last NameCHISHOLM
Address2
AddressASTER WAY
AddressPARKSMEAD , WICKFORD
Town / CityESSEX
PostcodeSS12 9EX
Telephone01268 535193
Maiden NameSTAFFORD
Sky Password
Date of Birth1971-11-03 00:00:00
e-Mailchisholm@post.alderney.ws
Sky Card Number545 808 933
Prev Sky Card Number506 621 044
Host Fee Paid2010-03-24 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2006-05-19 11:15:27
Modification Date2013-04-28 13:14:29
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Username257317370
MySky Passwordstafford
Contract StatusOutstanding Balance



2012-08-17 11:46:47     used address for 505 164 251



2012-07-31 10:36:24     OSB of £45.08



2012-07-30 23:26:54     Email to board to try and reorder card with dummy cc



2012-05-16 09:37:06     You have removed Sky TV from your subscription You may receive a credit on your bill for the services you have removed (as you pay your subscription a month in advance). Help understanding my bill Product change(s): 22/03/12: removed ESPN 22/03/12: removed Entertainment Extra with Sports We'll only charge you for the days you use a service or subscription. If you cancel a service that we charge for in advance, you may see credits on your bill, refunding advance payments that would have covered the service or subscription you cancelled. Changes to your subscription may show products appearing multiple times on your bill; some of these entries may be credits to your account. Look closely at the billing dates for each product to confirm how you are being charged. Payment received for your last bill, thank you. Amount owing from last bill ACC HAS £45.08 CREDIT



2012-05-07 16:10:16     Amount owing from last bill £45.08 CR not sure if account has been cancelled ??



2012-05-07 15:59:19     changed invoice address from orbit to sky hdsolutions invoice 1210



2012-04-26 20:19:24     WE HAVE END USERS EMAIL ADDRESS Hi, Can you please confirm whether you are wanting to continue with your sky viewing , an annual host fee is now due. If you wish to continue i will forward you an invoice for payment. Regards, Carol



2012-04-13 16:39:48     osb £45.08



2012-04-13 15:34:07     Hello, A host fee is now over due on this card. Please would you confirm if your client still requires sky by getting them to pay the invoice. If not, this card will unfortuantely be cancelled by our automated system. Charlotte



2012-03-23 10:26:33     PUT IN EMAIL TO GUY AT SKY TO CANCEL ACC



2012-03-23 09:55:00     CHANGED PIN TO 3791



2012-02-10 14:40:37     ignore note below Invoice 10 Feb 2012 Invoice Number: 1210 To: 545 808 933 orbitsl@hotmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 545 808 933 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00



2012-02-10 14:37:15     Invoice 10 Feb 2012 Invoice Number: To: 545 808 933 orbitsl@hotmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00



2012-02-09 13:19:46     emailed orbit to get cust email add for invoice for host



2012-01-07 12:19:17     Paired to 4F0802 0104479418



2011-12-07 16:53:32     27/05/11 - 17/06/11 £7.94 CR 18/06/11 - 17/07/11 £11.19 CR 18/07/11 - 17/08/11 £11.19 CR 18/08/11 - 17/09/11 £11.19 CR 18/09/11 - 17/10/11 £11.19 CR 18/10/11 - 17/11/11 £11.19 CR 18/11/11 - 26/11/11 £3.36 CR total 67.25 already taken £63.89 outstanding 3.36



2011-11-28 12:52:00     End user unhappy about payments taken from wifes cc without authorisation wants call back tommyharkness@hotmail.com 0034663753267



2011-11-21 16:20:17     nov offer declined as card expired, tried 10/14 but declined. rec 2651. c/c 5022



2011-10-20 12:52:19     OCT OFFER TAKEN rec 1856 cc 5022



2011-09-20 18:33:21     september offer taken. rec 1072. c/c 5022



2011-08-19 16:54:17     august offer taken. rec 0226. c/c 5022



2011-07-18 16:28:54     Taken offer £30.32 3875



2011-07-18 15:24:36     Entertainment Pack with Sports Pack 18/07/11 - 17/08/11 £44.75 Viewing Subscription Discounted 18/07/11 - 17/08/11 £11.19 CR Subtotal: £33.56



2011-07-18 15:21:46     added ESPN



2011-07-04 09:54:52     Admin taken for booking the boxing rec 3380 (395022)



2011-07-02 13:22:59     booked boxing, Need admin as cc declined rec 3372 (771871)



2011-06-20 20:41:11     Current Payment DetailsYour Current Payment Details are as follows: Payment Method: Direct Debit Account Holder: Mrs P Chisholm Sort Code: **-**-20 Account Number: ******64 Payment Due Date: 18th of each month



2011-06-20 20:40:23     Sky TVCloseEntertainment Pack with Sports Pack 18/06/11 - 17/07/11 £44.75 Viewing Subscription Discounted 18/06/11 - 17/07/11 £11.19 CR Credit for Cancellation of Entertainment Pack with Sports Pack 27/05/11 - 17/06/11 £31.76 CR Entertainment Pack with Sports Pack 27/05/11 - 17/06/11 £31.76 Viewing Subscription Discounted 27/05/11 - 17/06/11 £7.94 CR Subtotal: £25.62



2011-06-20 20:37:44     MY SKY password reset: stafford



2011-04-06 20:41:10     tried to pair, serial num too long, couldnt upgrade as osb £45.25(need cc details to pay) was able to set up cust dd 00638564 83-22-20



2011-04-01 08:06:38     THIS CARD GIVEN TO ORBIT ON ACCOUNT HOST WILL BE DUE 1 YEAR FROM ACTIVATION



2011-03-29 12:15:47     Carol taken card over to Spain to be sold



2011-03-22 12:54:42     RECIEVED REPLACEMENT CARD 545 808 933 Previous Card 257 317 370



2011-03-15 15:22:06     reordered card



2011-03-07 11:58:14     EMAIL FROM GRACE , CUSTOMER MOVING BACK TO UK , CARD TO BE REORDERED 14/03/2011 , MESSAGE SENT TO G'CALANDER



2011-03-07 11:22:56     MESSAGE TO GMAIL TO REORDER THIS CARD 01/05/2011



2011-03-07 10:44:33     customer wants to cancel their card please



2011-03-03 17:02:54     Host declined rec 1877 (865023)



2011-03-01 17:21:36     Emailed D&C to get CC details for host fee



2011-03-01 16:03:42     Host fee Declined rec 1841(865023)



2011-02-28 22:05:59     HOST DECLINED REC 1798 C/C 5023



2011-02-09 16:48:14     MY SKY Username 257317370 Password standford12 Email coaessex@gmail.com Security question mmn Answer standford Active acc on Sports pack, CC details on acc (5023) Pdd 18th of every month



2010-05-03 20:54:53     Paid OB of £41.50 with cust cc 865023 and added for monthly



2010-03-24 15:20:10     HOST PAID TO-DAY REC 8272



2009-10-09 15:18:18     P4 CARD SENT TO D AND C £13.00 ONTO D AND C ACCOUNT OCT 09 AS HOST FEE PAID MAY 09 **** ANNUAL HOST FEE DUE MAY 2010 ****



2009-10-07 16:14:14     * * HOST FEE TAKEN ON THE 21/05/2009 £85 RECEIPT 4755 * *



2009-10-06 10:25:15     P4 CARD 506 621 044



2007-10-24 10:00:03     claim form and viewing card received



2007-09-17 11:25:09     paid osb £83.55 with cust CC, added cust CC details (5015)



2007-09-17 10:52:50     My Sky Code 1



2007-06-06 09:32:22     PAID OSB £37 WITH CB CC ADDEED CB DD TO ACCOUNT



2006-09-05 16:04:37     PRE PAID 1 YR, SPORTS, 5-9-06



2006-09-05 14:54:19     paid osb of £14.94 with c/b c/c details and added them to acc. paired card to new box and changed package to sports.



2006-08-30 15:55:17     osb of £51.27, letter dated 2/8/06



2006-07-31 10:43:56     CANCELLED AT BANK - OVERCHARGED



2006-07-19 16:38:16     card out - awaiting payment



2006-06-05 10:57:36     CARD NOT SOLD / IN OFFICE