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Contract Number 240006865366
Card Number 726 489 495
MultiRoom Number
First NameMRS SUSAN & STEVE
Last NameHAYES
Address272a , The Chase
Addresswickford
Address
Town / Cityessex
Postcodess129ex
Telephone01268 532452
Maiden NameSUTTON
Sky Passwordwater
Date of Birth1980-10-26 00:00:00
e-Mails.hayes@post.alderney com
Sky Card Number726 489 495
Prev Sky Card Number607 152 923
Host Fee Paid2015-04-02 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2006-05-18 10:44:23
Modification Date2016-07-08 15:31:54
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky Usernameshayes12
MySky PasswordSusan123Hayes
Contract StatusCard with customer, awaiting Activation



2016-07-08 15:31:56     Sending card to Sascha at AVS to be kept as a stock card



2016-06-30 14:59:52     Card in office



2016-06-27 09:46:58     New card arrived at Terry's 607 152 923 > 726 489 495



2016-06-23 13:04:11     Card not sent! There was an OB which I had written off and the card resent. Re-added dummy d/d and got credit on the account. 1st payment due in August.



2016-04-22 15:38:52     Downgraded to the Original Bundle with 31 days notice Reordered card



2016-03-23 15:16:45     Added Dummy D/D 08 71 99 34429728



2016-03-21 10:48:38     21/03/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240006865366, MANDATE NO 0118 £59.75



2016-02-23 14:06:23     Sky say the 35% offer was for 6 months not 12 as I was told! So as of March 2016 bill will be £66.75. I managed to get 10% off for a further 9 months.



2016-02-19 09:40:43     19/02/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240006865366, MANDATE NO 0118 £48.19



2016-01-20 10:11:32     20/01/2016 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240006865366, MANDATE NO 0118 £45.22



2015-12-21 11:58:09     21/12/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240006865366, MANDATE NO 0118 £44.54



2015-11-19 09:22:31     19/11/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240006865366, MANDATE NO 0118 £39.97



2015-10-22 13:20:33     21/10/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240006865366, MANDATE NO 0118 £39.97



2015-09-22 10:16:37     22/09/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240006865366, MANDATE NO 0118 £38.49



2015-09-15 15:06:54     New offer 35% off for 12 months. 19/9 - £38.39 19/10 - £39.97 HD discount finishes on 19/1/16 then onwards £45.22



2015-08-19 16:27:52     19/08/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240006865366, MANDATE NO 0118 £51.50



2015-07-22 12:16:37     21/07/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240006865366, MANDATE NO 0118 £37.28



2015-06-22 09:50:49     £10 off till September 2015 Calendar reminder set for the 15th of September.



2015-06-20 15:26:39     Keep your HD and Box Sets and enjoy HD Pack (Sports and/or Movies in HD) free for 6 months



2015-06-19 10:10:37     Called to get offer on Sports, told it couldn't be applied yet but they would send a CRF to have it applied. Check account on Monday to see if offer was applied 19/06/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240006865366, MANDATE NO 0118 £66.75



2015-05-20 14:02:58     20/05/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240006865366, MANDATE NO 0118 £55.07



2015-04-19 13:10:45     19/03/2015 DIRECT DEBIT PAYMENT TO SKY DIGITAL REF 00240006865366, MANDATE NO 0118 £62.75



2015-04-03 11:25:29     Satfocus paid invoice 7267 for card 607 152 923 April 2015 to April 2016 family , sports plus HD £753 AND Host Fee £100



2015-03-18 15:42:12     Sky Sports 3 Months with £10 off TRY AGAIN ON 21 JUNE



2015-01-26 14:20:55     Latest bill My subscriptions 19 Jan - 18 Feb £62.75  Additional charges £1.75  Total due 19 Jan £64.50 Your current payment details Payment method: Direct Debit Account name: Susan Hayes Sort code: **-**-28 Account number: ******38



2015-01-24 14:08:07     Paired card and box to see if SS5 will come on



2014-12-09 21:17:25     ANDRE EMAILED IN TO ADD SKY SPORTS 5 Your order Monthly cost Sky Sports 5 Free New monthly cost £62.75



2014-07-24 11:20:55     paired card 4F70060378497292C



2014-04-28 13:10:20     BALANCE PAID WITH OFFER CARD 5379 SANTANDER ACCOUNT DETAILS ADDED SATFOCUS HAS PAID 1 YEAR UPFRONT FOR CARD AND SUBS £654.00 FOR SUBS AND £100 CARD FEE INVOICE 5576



2014-04-28 12:57:05     SANTANDER SHOULD HAVE BEEN ADDED TO THIS ACCOUNT BUT COULD NOT HAVE BEEN ADDED AT THE TIME OF ACTIVATION THIS IS NOW IN A BALANCE Family with Sports HD (New)Your package has changed name 19 Apr - 18 May £59.25 Viewing Subscription Discount (New) 19 Apr - 18 May - £11.00 OriginalYour package has changed name 19 Apr - 18 May £21.50 Credit for Cancellation of Original (New)Your package has changed name 19 Apr - 18 May - £21.50 Family with Sports HD (New)Your package has changed name 15 Apr - 18 Apr £7.65 Viewing Subscription Discount (New) 15 Apr - 18 Apr - £1.42 OriginalYour package has changed name 25 Mar - 18 Apr £17.34 Credit for Cancellation of Original (New)Your package has changed name 15 Apr - 18 Apr - £2.77 Sky TV total: £69.05 Additional Charges Show£0.50 Payment due £69.55 Payment will be collected by credit card on 20 Apr Payment Received 20 Apr - £69.55 Credit Card Declined 21 Apr £69.55 Account balance



2014-04-15 13:42:09     Card out to AUNDRE SATFOCUS I have activated the following card on Entertainment with Sports and HD. Upgraded to The correct package got half price Sports for 6 months £11 instead of £22. (IN 12MONTHS CONTRACT) 6. # 607 152 923 4F7006 0378497292C



2014-04-08 10:48:12     card being sent to andre at sat focus



2014-03-28 16:34:32     new card in today 607 152 923



2014-03-25 16:58:04     old address 32b Townshend Road London NW8 6LE new address 272a the chase wickford esex ss129ex reordered card reinstated acc on basic pack and added cc below



2014-03-25 15:06:26     Female reinstate Change address to ; 272a , The Chase Wickford Essex SS12 9EX Reorder card and add CC 4101 6267 2966 5911 06/14 429 basic pack please Carol



2014-01-08 15:34:28     cancelled acc



2013-12-31 16:58:39     Your current address Flat 8 The Terraces12 Queens TerraceLONDONNW86DF Your new address 32b Townshend RoadLONDONNW8 6LE



2013-12-31 16:54:32     changed password from sky to water



2013-12-31 13:08:14     Payment due on 19 Dec £28.50 Payment Received 19 Dec - £28.50 Account balance £0.00



2011-11-21 17:51:13     oct and nov offers taken. rec 2659.c/c 2689.



2011-09-25 23:34:38     JULY , AUG, SEP OFFER PAID REC 1160 C/C 2689



2011-09-21 17:15:10     Entertainment Pack 19/08/11 - 18/09/11 £24.50 Viewing Subscription Discounted 19/08/11 - 18/09/11 £6.13 CR Sky TV total: £18.37 Entertainment Pack 19/07/11 - 18/08/11 £24.50 Viewing Subscription Discounted 19/07/11 - 18/08/11 £6.13 CR Credit for Cancellation of Entertainment Pack 02/07/11 - 18/07/11 £13.88 CR Entertainment Pack 02/07/11 - 18/07/11 £13.88 Viewing Subscription Discounted 02/07/11 - 18/07/11 £3.47 CR Sky TV total: £14.90



2011-07-22 15:39:02     Added My Sky Username: shayes12 P/word: Susan123Hayes mother born: Stirling



2011-07-22 15:37:55     Your Current Payment Details are as follows: Payment Method: Credit Card Card Type: VISA Card Number: ************2689 Expiry Date: 03/14 Payment Due Date: 19th of each month



2011-07-22 15:37:06     Entertainment Pack 19/07/11 - 18/08/11 £24.50 Viewing Subscription Discounted 19/07/11 - 18/08/11 £6.13 CR Entertainment Pack 02/07/11 - 18/07/11 £13.88 Viewing Subscription Discounted 02/07/11 - 18/07/11 £3.47 CR Credit for Cancellation of Entertainment Pack 02/07/11 - 18/07/11 £13.88 CR Subtotal: £14.90 Packages: £14.90 Additional chargesOpenCredit Card Admin Charge 19/07/11 - 19/07/11 £0.50 Subtotal: £0.50 Admin charges: £0.50 Payment due on 19/07/11 £15.40 Payment Received 16/07/11 £15.40 CR



2010-10-13 13:12:11     paid £12.99 outstaning to zee tv and added new payment dets 022689



2010-10-13 09:29:15     Paid OSB £24.50 with cust cc and added details to acc (022689)



2009-10-26 14:43:01     Repaired card to the new box 9F0A01 0070711505



2008-08-20 12:54:23     Repaired acc



2008-08-20 11:03:16     ZEE TV REINSTATED



2008-08-20 10:18:57     REPAIRED CARD



2008-01-04 13:19:00     PAID OSB £28.97 BY C.C/C (2689) FOR ZEE TV REF 312737 RESENT SIGNAL



2008-01-03 09:13:37     RESENT STRONGER SIGNAL



2007-12-28 13:37:35     all is ok, card is active on 6mix package. Resent signals for sky.



2007-12-21 09:39:28     RESENT SIGNALS



2007-11-20 17:00:05     paid osb £25.41 to zee tv



2007-11-20 16:50:01     changed address from 1 barnhill court, SS12 9EX



2007-07-10 13:58:30     OSB of £16.50



2007-06-05 11:10:36     OSB £91 PAID AND VIEWING ACTIVE.ADDED DETAILS FOR MONTHLY PAYMENTS (5259)



2007-05-22 16:57:18     OSB OF £91. LETTER DATED 05/05/2007



2007-05-18 15:45:35     VIEWING ACTIVE MUST PAY OSB IN 14 DAYS. BILL WILL BE £91 ON 3rd june



2007-05-16 15:07:46     DOWNGRADED TO 6MIX AND ZEE



2007-05-01 11:51:20     osb of £43.50 on acc. letter dated 18/04/2007



2006-12-12 10:21:34     zee-tv: paid osb of £8.00 and added customers c/c details to acc ending (5259) its £12.99 a month.



2006-12-05 14:00:20     Paid off OSB £43.50 with cust c/c and added details to acc (5259)



2006-11-23 12:49:48     O/BALANCE OF £43.50 ON ACCOUNT - LETTER DATED 18/11/2006.



2006-06-05 12:32:03     sky have not recieved this contract yet. viewing switched back on with a 10 day extension to recieve the contract !!!



2006-06-03 11:34:40     Signals Re-sent for full pack.



2006-06-01 09:32:48     CARD PAIRED UPGRADED TO FULL PACK AND CUSTOMERS C/C DETAILS ADDED TO ACC. ADDED ZEE TV ASWELL



2006-05-30 13:05:34     CARD OUT - AWAITING PAYMENT