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Contract Number 240006276994
Card Number 554 076 059
MultiRoom Number
First NameMRS Mandy
Last NameRICHMOND
AddressSANDY TOWER
Address10 FLAKEFIELD
AddressEAST KILBRIDE
Town / CityGLASGOW
PostcodeG74 1PF
Telephone01355648351
Maiden NameKEELEY
Sky PasswordSKY (MANDY)
Date of Birth1971-08-11 00:00:00
e-Mailmandy.richmond@post.alderney.ws
Sky Card Number554 076 059
Prev Sky Card Number382 464 717
Host Fee Paid2015-06-10 00:00:00
Host Fee Due2000-01-01 00:00:00
Create Date2006-03-16 15:48:43
Modification Date2016-09-28 13:29:09
Multi Room Card 1
Multi Room Card 1 Notes
Multi Room Card 2
Multi Room Card 2 Notes
Multi Room Card 3
Multi Room Card 3 Notes
Multi Room Card 4
Multi Room Card 5 Notes
Setanta Acct Number
MySky UsernameMANDY.RICHMOND
MySky Passwordkeyboard
Contract StatusWe cancalled at Sky



2016-09-28 13:28:41     host fee due date was 05-08-2016



2016-06-23 11:22:07     cancelled account as customer wouldnt give cc for host fee



2016-06-22 15:59:27     Client refused to give CC yesterday and asked if we could call him tomorrow once he had a chance to check his bills to ensure we were who we said we were and now there's no answer on the phone. This account will need either downgrading or paired to another box.



2016-06-21 10:30:40     noo cc, board to call customer



2016-06-21 10:21:42     Latest bill My subscriptions 27 Jun - 26 Jul £59.50 Additional charges £0.30 Total due 27 Jun £59.80



2015-06-10 12:41:16     Your transaction was successful. Transaction information Transaction ID 1YH70037AU2751437 Date and time 10-Jun-2015 12:41:08 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2207 Total £120.00 GBP



2015-05-28 15:17:32     Invoice 28 May 2015 Invoice Number: 7660 To: 554 076 059 stl skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 1.00 host fee 120.00 120.00 Delete Edit Total £120.00



2015-05-28 15:16:23     acc active at sky



2014-09-25 12:00:30     added sky sports 5 customer phoned number 647 21 27 45



2014-06-05 15:10:14     Your transaction was successful. Transaction information Transaction ID 2MV209653E127341P . Date and time 05-Jun-2014 14:25:29 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX2207 . Total £120.00 GBP



2014-05-20 13:44:22     CC Details 4659 3513 6418 2207 11/15 555 Invoice 20 May 2014 Invoice Number: 5729 To: 554 076 059 STL skyhdsolutions@gmail.com From : 53 Caledonia House Evanton Drive Thornliebank Ind Est GLASGOW G46 8JT Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 120.00 120.00 Delete Edit Total £120.00



2013-10-07 12:00:22     Need to speak to CB to see if this is a problem as all BT sports going off in Spain.



2013-08-28 14:31:51     ADDED BT SPORTS WITH CUSTOMERS DD DETAILS. 07 44 56 0222 7196 NAME mandy richmond EMAIL mandy.richmond@post.alderney.ws MMN keeley DOB 11/08/1971 PASSWORD sunshine2013 SECURITY Q first car ANSWER bmw Order date 28/08/2013 Order number BTCZZA003000336486 Billing and Payment One-off charges Added to your BT Bill Your bill payment method Monthly Whole Bill Direct Debit Billing delivery method Paper-free Billing Address sandy tower 10 flakefield eastkilbride glasgow G74 1PF



2013-08-28 14:20:23     Your transaction was successful. Transaction information Transaction ID 1AH94497HL993654Y . Date and time 28-Aug-2013 14:09:10 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX2207 . Total £60.00 GBP



2013-08-28 14:18:14     Invoice 28 Aug 2013 Invoice Number: 4168 To: 554 076 059 STL skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 BT SPORTS ADMIN 60.00 60.00 Delete Edit Total £60.00



2013-07-11 13:41:58     jimwyllie@hotmail.co.uk 647 2127 45 phone cutomer concerned about card deposit taken i have explained all this to him and he is ok now discussed BT sports with CB



2013-06-24 17:00:59     Your transaction was successful. Transaction information Transaction ID 6B793749VR676280G . Date and time 24-Jun-2013 16:38:34 o'clock GMT+01:00 . Transaction type Sale . Card type Visa . Card number XXXXXXXXXXXX2207 . Total £57.75 GBP



2013-06-24 16:59:55     Invoice 24 Jun 2013 Invoice Number: 3528 To: 554 076 059 stl skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 7 1.00 Sky card deposit 57.75 57.75 Delete Edit Total £57.75



2013-06-24 16:57:46     4659 3513 6418 2207 11/15 555



2013-06-24 16:56:14     Hide Billing Period Charges Entertainment Extra with Sports 27 Jun - 26 Jul £47.25 ESPN 27 Jun - 26 Jul £10.00 Sky TV total: £57.25 Additional Charges Show £0.50 Payment due on 27 Jun £57.75



2013-06-24 16:55:51     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************2207 Expiry date: 11/2015



2013-05-30 11:29:57     Your transaction was successful. Transaction information Transaction ID 1TR34266E3030244Y Date and time 30-May-2013 11:14:57 o'clock GMT+01:00 Transaction type Sale Card type Visa Card number XXXXXXXXXXXX2207 Total £100.00 GBP



2013-05-24 10:27:23     Invoice 24 May 2013 Invoice Number: 3199 To: 554 076 059 STL skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 2 Victoria Place Rutherglen Glasgow G73 2JP Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 100.00 100.00 Delete Edit Total £100.00



2013-05-24 10:25:25     Your current payment details Payment method: Credit Card Card type: VISA Card number: ************2207 Expiry date: 11/2015



2012-05-30 21:55:22     Dear Sky HD Solutions Ltd, This email confirms that you have received a payment for 100.00 GBP from . Receipt ID: 5432-9319-8517-5549 The number above is the buyer's receipt ID for this transaction. View the details of this transaction online Payment details Total amount: £100.00 GBP Currency: British Pounds Transaction ID: 3L221842S72787307 Quantity:1 Invoice ID: 1714



2012-05-30 11:44:24     Invoice 30 May 2012 Invoice Number: 1714 To: 554 076 059 STL skyhdsolutions@gmail.com From : SKY HD Solutions Ltd 1053 Cathcart Road Glasgow G42 9AF Tel: 01355 224226 email: skyhdsolutions@gmail.com Product Code Qty Description Amount Total 3 1.00 Annual Sky Card Host Fee 554 076 059 100.00 100.00 Delete Edit Total £100.00



2011-12-30 10:58:01     OFFER COMPLETE



2011-11-22 16:36:27     £31.84 offers taken rec 2720 cc 2207



2011-11-22 16:14:55     CC on sky (182207) Exp 11.15 Pdd 27th June - June 1.65 June - July 5.13 July - Aug 5.13 Aug espn 5.23 Aug - Sep espn 9 Sep - Oct espn 9 Oct - NOv espn 3.48 total 38.62 Taken 6.78 Outstanding 31.84



2011-08-15 09:25:50     resent signals confirmed on sports+6mix +espn



2011-08-08 12:09:31     ADDED ESPN END USER Jim 647212745



2011-08-05 14:09:05     NEW CLIENT FOR STL



2011-08-05 14:08:27     PAIRED CARD ON SPORTS WORLD IN STANDARD BOX ADDED C.C 18 2207 1.0-53 9F0A04 0146256090



2011-08-04 14:51:13     Previous card 246 019 319



2011-08-04 14:50:41     Card arrived 554 076 059 Taken to Spain by CB



2011-07-22 11:11:04     REMOVE INFO FROM OFFER 4



2011-07-22 11:06:09     HOST FEE REFUNDED REC 4013 C/C 8566



2011-07-20 16:03:37     REORDERED CARD AS CLIENT NO LONGER WANTS IT. DO NOT TAKE OFFER



2011-07-11 14:49:31     JULY OFFER TAKEN REC 3621 (968566)



2011-07-10 04:32:02     discount info sent to office



2011-07-05 13:51:25     Current Payment DetailsYour Current Payment Details are as follows: Payment Method: Credit Card Card Type: VISA Card Number: ************8566 Expiry Date: 11/11 Payment Due Date: 27th of each month



2011-07-05 13:50:51     Sky TVClose2 Pack (New) 27/06/11 - 26/07/11 £20.50 Viewing Subscription Discounted (New) 27/06/11 - 26/07/11 £5.13 CR 2 Pack 27/06/11 - 26/07/11 £20.50 Credit for Cancellation of 2 Pack (New) 27/06/11 - 26/07/11 £20.50 CR Credit for Cancellation of 2 Pack (New) 17/06/11 - 26/06/11 £6.61 CR 2 Pack (New) 17/06/11 - 26/06/11 £6.61 Viewing Subscription Discounted (New) 17/06/11 - 26/06/11 £1.65 CR Subtotal: £13.72



2011-06-03 10:42:11     HOST FEE PAID REC 2621 C/C 8566



2011-06-01 10:04:18     2 mix cc (8566) pdd 27th



2010-06-21 11:26:52     HOST PAID REC 9077



2009-08-26 16:30:41     ADDED 2 MIX (VARIETY + KNOWLEDGE (NO KIDS MIX NOW) ADD CUST C/C DETAILS (968566)



2009-08-21 10:14:29     ACTIVATED & REPAIRED P4 VC PACKAGE - 1 MIX - KIDS



2009-08-19 15:40:54     PAID OB £18.58 WITH CC, ADDED DUMMY PRIME CARD



2009-06-08 10:48:35     Name: Mrs Mandy Richmond Email Address: mandy.richmond@post.alderney.ws Mobile Number: Username: MANDY.RICHMOND Password: ********* Date of Birth: 11 August 1971 Place of Birth: Secret Question: Mother's maiden name? Secret Answer: KEELEY Viewing Card Number: 246019319 Parental Control Number: Third Party Marketing: no keyboard



2009-04-22 10:19:58     NEW P4 VC NO 382 464 717



2009-03-11 16:17:56     blocked due to OSB £15.58



2007-08-08 10:17:59     Repaired upgraded to sports cust c/c details on acc (5546)



2007-07-13 12:13:56     UPGRADED TO 6MIXES.



2007-07-12 12:22:31     PAID OB OF £32.42 WITH CUST CC (5546) AND ADDED CUST CC DETAILS TO ACC (5546) VIEWING ACTIVATED



2007-06-22 10:20:47     PAID OB OF £15 WITH CUST CC (5546) AND ADDED CUST CC DETAILS ON ACC (5546) U/GRADED TO VARIETY PACK AND PAIRED CARD TO STANDARD BOX.



2006-09-21 15:15:19     O/BALANCE OF £15 ON ACCOUNT - LETTER DATED 15/09/2006.



2006-07-27 12:52:27     CANCELLED AT BANK



2006-07-26 10:13:29     CARD RETURNED FROM TELEVIEW



2006-05-29 11:53:07     CARD OUT - AWAIT PAYMENT !!! 19/05/06



2006-03-27 15:52:51     CARD NOT SOLD - IN OFFICE