DataTable with default features
| Contract Number | 240005285145 |
| Card Number | 570 021 337 |
| MultiRoom Number | |
| First Name | MR Peter |
| Last Name | SHAND |
| Address | 8B Dyke Lane |
| Address | Parksmead |
| Address | The Chase |
| Town / City | Wickford, Essex |
| Postcode | SS12 9EX |
| Telephone | 01355 638903 |
| Maiden Name | MIDDLETON |
| Sky Password | Sky (1st NAME - PETER) |
| Date of Birth | 1968-01-19 00:00:00 |
| Sky Card Number | 570 021 337 |
| Prev Sky Card Number | 558 161 493 |
| Host Fee Paid | 2010-07-02 00:00:00 |
| Host Fee Due | 2000-01-01 00:00:00 |
| Create Date | 2006-02-27 15:58:25 |
| Modification Date | 2013-08-02 01:57:43 |
| Multi Room Card 1 | |
| Multi Room Card 1 Notes | |
| Multi Room Card 2 | |
| Multi Room Card 2 Notes | |
| Multi Room Card 3 | |
| Multi Room Card 3 Notes | |
| Multi Room Card 4 | |
| Multi Room Card 5 Notes | |
| Setanta Acct Number | |
| MySky Username | |
| MySky Password | |
| Contract Status | Card out to Future Sat |
| 2012-06-19 16:07:24 SENT TO TOM DEMPSEY |
| 2012-06-12 09:19:04 downgraded to minimum pack untill we sell |
| 2012-06-11 15:49:59 asked on board if i should downgrade |
| 2012-06-11 15:47:25 added dummy cc Your new payment details: Payment method: Credit Card Card type: MASTERCARD Card number: ************2431 Expiry date: 11/2014 |
| 2012-06-11 15:36:01 Your current payment details Payment method: Credit Card Card type: MASTERCARD Card number: ************0575 Expiry date: 07/2013 |
| 2012-06-08 14:32:33 NON HD, entertainment extra, sports and movies pack |
| 2012-06-08 14:28:24 Previous Card 558 161 493 Previous Card 382 465 888 |
| 2012-06-08 13:05:14 New card arrived today 570 021 337. |
| 2012-06-04 17:55:49 Acc reinstated and card reordered. No payment details given |
| 2012-04-30 12:14:42 GOOGLE CALANDER TO REINSTATE THIS ACCOUNT 01/06/2012 AND GET NEW CARD SENT |
| 2012-04-30 12:01:34 Acc cancelled as requested by SIF. 31 days notice given |
| 2012-04-30 10:45:48 previous address Sandy Tower, 10 Flakefield, East Kilbride, G74 1PF |
| 2012-04-30 09:56:30 cust wants to cancel MR task on email |
| 2011-12-29 10:53:55 Refunded customer dif of offers £35.32 (060575) rec 3131 |
| 2011-11-25 14:48:22 just noticed customer is due a refund of £40.25 , refund if SIF get back to us |
| 2011-11-25 14:47:23 Hi Terri, Your client was charged £100.00 activation fee. Sky have charged on 29/10/2011 £31.06 instead of £41.25, payment short of £10.19, Sky have charged on 01/12/2011 ( this payment will be collected in next few days ), £35.99 instead of £41.25 , this payment short of £5.26. We have collected £15.45 and paid sky the difference for your customer. Can you forward this information to your customer. Regards, Carol |
| 2011-11-25 14:47:06 Hi Client questioning They also have a billing enquiry as they paid for the card 100 pounds plus Subscriptions plus an extra 31 pounds was changed to their credit card they would like to know why please. Can you explain please? Terri |
| 2011-11-25 14:32:22 ******** SECURITY QUESTION FOR MYSKY *** WHERE MOTHER WAS BORN ANSWER GLASGOW |
| 2011-11-23 21:08:00 Chat InformationWelcome to Sky Live Chat Service. A Sky Advisor will be with you shortly. Chat InformationYou are now connected with Himanshu. Himanshu: Hello, you're chatting with Himanshu, a Sky advisor, may I take your name please? You: Peter Shand Himanshu: HI Peter, how may I assist you today? You: I have moved house and I would like to give you my new address Himanshu: Peter , do you want me to update the new address on the account. You: yes please can you do that? Himanshu: Certainly, I will update the new address on the account. Himanshu: To access your account details, I will need to go through some security questions with you. Is that ok? You: OK Himanshu: Can I ask for your old home address including postcode? You: Sandy Tower, 10 Flakefield, East Kilbride, G74 1PF Himanshu: Can you also confirm the password set up on your Sky account please? You: Sky Himanshu: Can you confirm the new address along with post code? You: 8B Dyke Lane, Parksmead, The Chase, Wickford, Essex, SS12 9EX Himanshu: Give me a moment Himanshu: Give me 2 minutes whilst I access the account and do it for you Himanshu: I will appreciate your patience Himanshu: Thank you for your patience. Himanshu: I have updated the new address on the account. Himanshu: Is there anything else I can help you with today? Himanshu: Peter, I have updated the new address on the account. Himanshu: Is there anything else I can help you with today? Himanshu: Peter, haven't heard from you for a while. are you there Himanshu: You there Peter. You: hi You: sorry Himanshu: That's fine Himanshu: I have updated the new address Himanshu: Is there anything else I can help you with today? You: Will I now get the local Tv regions? Himanshu: Let me check Himanshu: Yes, you will be able to get teh local TV regions. Himanshu: Is there anything else I can help you with today? You: Also I have a new box can you pair it up to the card? Himanshu: Which box do you have now and can you help me with the viewing card number which you want to pair You: I have not connected it yet I just wanted to check you can do it and I will get back on chat later Himanshu: Yes that can be done. You can get back to us on chat later and it will be done You: ok thanks Himanshu: Are you happy with this chat session? You: yes thank you Himanshu: Thank you for chatting with me today. We really value your feedback. Please click the button marked "End Chat" at the top right of this chat window to answer a few questions about your experience with us today. Enjoy the rest of your day. Himanshu: I will appreciate your valuable feedback about the chat session in the survey form. Himanshu: Please feel free to share your precious comments about the chat session in the survey form. Himanshu: Peter, Please click the button marked "End Chat" at the top right to fill the survey form. Himanshu: Cheers Himanshu: Peter, Please click the button marked "End Chat" at the top right to fill the survey form. Himanshu: Haven't heard from you peter, are you still there? Himanshu: Thank you for chatting with me today. We really value your feedback. Please click the button marked "End Chat" at the top right of this chat window to answer a few questions about your experience with us today. Enjoy the rest of your day. Chat InformationThank you for contacting Sky. Your chat session has been closed by the Sky Advisor. |
| 2011-11-11 13:32:32 taken offers from June - Nov rec 2499 (060575) Just noties this card was reordered and sent to new client. If customer queries payment refund June - sep = 35.32 |
| 2011-10-14 16:59:25 paired 132168 4E2109 0170107939 Sport cc details 06 0575 |
| 2011-10-14 16:51:33 activation fee paid rec 1771 cc 0575 |
| 2011-10-06 11:36:51 Card sent to Ronnie Upia |
| 2011-10-05 12:40:31 Previous Card 255 492 423 |
| 2011-10-03 14:10:56 card reordered |
| 2011-10-03 13:38:30 This is a Mr can you please reorder. Thanks, Carol |
| 2011-09-20 11:10:43 paired card to box 0F050100383872522 to prompt call for host and offers. original box number is 4E09020115420063 |
| 2011-09-19 22:29:20 Chris, This is a Prosky card , host and all offers are outstanding , host was due 08/09/2011 , i emailed Carl last week to ask him to get his customer to contact us , no contact as yet , do you want this box changed ? Offer info 28th June £14.94, 28th July and Aug £10.19/month total £35.32. Carol |
| 2011-09-12 11:24:06 WILL REORDER THIS CARD IN 1 WEEK IF NO REPLY , HOST AND JULY/AUG/SEP OFFER DUE |
| 2011-09-12 11:23:00 Will do, I will look for their contact info! Kind regards, Carl. Pro-Sky Communications |
| 2011-09-06 23:43:24 Hi Carl, This clients c/c has expired at sky and for host , can you please ask your customer to contact us ? Thank-you, Regards, Carol |
| 2011-09-06 23:39:05 C/C FOR HOST HAS EXPIRED TRIED FEW DIFFERENT EXP DATES AND DECLINED REC 666 AND 667 C/C 5743 NO O/B AT SKY AND PAY SKY WITH THIS CARD |
| 2011-09-06 23:29:55 Statement date: 18/08/11 Payment received for your last bill, thank you. Amount owing from last bill £0.00 Sky TV £30.56 Billing Period Charges Discounts 2 Pack with Sports Pack 01/09/11 - 30/09/11 £40.75 Viewing Subscription Discounted 01/09/11 - 30/09/11 £10.19 CR Sky TV total: £30.56 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 01/09/11 - 01/09/11 £0.50 Additional Charges total: £0.50 Payment due on 01/09/11 £31.06 Payment Received 29/08/11 £31.06 CR Account balance £0.00 |
| 2011-09-06 23:29:02 Statement date: 17/06/11 Payment received for your last bill, thank you. Amount owing from last bill £0.00 Sky TV £25.81 Billing Period Charges Discounts 2 Pack with Sports Pack 01/07/11 - 31/07/11 £40.75 Viewing Subscription Discounted 01/07/11 - 31/07/11 £10.19 CR Credit for Cancellation of 2 Pack with Sports Pack 17/06/11 - 30/06/11 £19.02 CR 2 Pack with Sports Pack 17/06/11 - 30/06/11 £19.02 Viewing Subscription Discounted 17/06/11 - 30/06/11 £4.75 CR Sky TV total: £25.81 Additional Charges £0.50 Billing Period Charges Discounts Credit Card Admin Charge 01/07/11 - 01/07/11 £0.50 Additional Charges total: £0.50 Payment due on 01/07/11 £26.31 Payment Received 28/06/11 £26.31 CR Account balance £0.00 |
| 2011-07-07 10:10:15 HOST FEE DECLINED REC 3531 / 3532 (285743) |
| 2011-06-10 09:35:26 Current Payment DetailsYour current payment details are as follows: Payment Due Date: 1st of each month Payment Method: Credit Card Card Number: ************5743 Expiry Date: 11/10 |
| 2011-06-10 09:34:07 Bill details Payment received for your last bill, thank you. Amount owing from last bill £0.00 Sky TV Close2 Pack with Sports Pack 01/06/11 - 30/06/11 £40.75 Subtotal: £40.75 Packages: £40.75 Additional charges OpenCredit Card Admin Charge 01/06/11 - 01/06/11 £0.50 Subtotal: £0.50 Admin charges: £0.50 Amount due £41.25 Payment Received 29/05/11 £41.25 CR Account balance £0.00 |
| 2011-01-08 17:08:25 Sky card (382 465 888) Model 122 051 Version 4E0902 Serial 0115420063 |
| 2010-07-02 15:03:13 ** host fee taken rec 0015 (285743) ** |
| 2009-09-11 09:09:21 forced action signal sent again |
| 2009-09-10 10:23:29 FORCED ACTION SENT |
| 2009-09-08 14:15:40 PAIRED CARD ON SPORTS+VAR+KNOW ADDED C.C 285743 CARD OUT TO PROSKY |
| 2009-08-24 11:52:28 CARD SENT TO D&C NEW ACCOUNT |
| 2009-07-10 14:35:38 taken £75 host fee(5230) |
| 2009-05-20 12:35:02 * Name: Mr Peter Shand * Email Address: peter.shand@post.alderney.ws * Mobile Number: * Username: PSHAND1 * Password:middleton12 * Date of Birth: 19 January 1968 * Place of Birth: * Secret Question: Mother's maiden name? * Secret Answer: MIDDLETON * Third Party Marketing: no |
| 2009-04-22 11:40:15 NEW P4 VC NO 382 465 888 |
| 2009-04-01 13:12:09 DOWNGRADED FROM A1 TO 1 MIX VAR |
| 2008-05-07 15:54:11 PAIRED CARD AS BOX FAULTY ADDED C.C 056515 PIN 2423 |
| 2006-06-23 09:58:15 Paired, up to 1A. Added cust CC to ACC. |
| 2006-06-22 11:57:37 card out / await payment |
| 2006-06-22 11:57:34 card out / await payment |
| 2006-02-27 15:58:43 CARD NOT SOLD - CARD IN OFFICE |